What 370 owners told NHTSA about the 2011 Ford F-250 Super Crew

IN FAST LANE WEST OF NASHVILLE ON INTERSTATE 40. HIT A MINOR AREA OF ROUGH ROAD AND THE STEERING STARTED SHAKING VIOLENTLY LEFT AND RIGHT. SLOWED AGRESSIVELY BUT HAD NO WHERE TO GO WITH SEMI TRUCKS ALL AROUND ME. I STILL CAN'T BELIEVE I DIDN'T CAUSE A MAJOR ACCIDENT. AT APPROX 30 MPH THE SHAKING STOPPED AND I WAS ABLE TO ACCELERATE BACK TO CRUISE SPEED. I HAVE DRIVEN THE TRUCK 9000 MILES AND THIS IS THE FIRST TIME THIS HAS HAPPENED BUT I AM VERY CONCERNED ABOUT IT HAPPENING AGAIN. *TR

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TL* THE CONTACT OWNS A 2011 FORD F250 SD. THE CONTACT STATED THAT THERE WERE EXHAUST FUMES INSIDE THE VEHICLE AND THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS INSPECTED BY AN AUTHORIZED DEALER AND ADVISED THE CONTACT THAT THE CAUSE OF THE FAILURE WAS AN OBSTRUCTED EXHAUST GAS RECIRCULATION COOLER CORD. THE EXHAUST GAS RECIRCULATION COOLER CORD WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 9,900. THE CURRENT MILEAGE WAS 19,000. ## VIN PASSED ## 2011 FORD SUPER DUTY ##

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DURING A DRIVE ON THE HWY, THE VEHICLE WENT OVER AN UNEVEN SECTION OF THE ROAD CAUSING THE VEHICLE TO WOBBLE AND SHAKE VIOLENTLY. I PULLED OVER TO INSPECT THE FRONT END OF THE VEHICLE THINKING I HAD HIT SOMETHING OR HAD A FLAT TIRED. NOTHING OUT OF THE ORDINARY WAS FOUND. THE SAME EVENT OCCURRED A MONTH OR SO LATER WHEN DRIVING BACK FROM THE AIRPORT AND HIT A POT HOLE AT ABOUT 50 MILES AN HOUR. THE VEHICLE ONCE AGAIN FELT OUT OF CONTROL SHIFTING FROM LEFT TO RIGHT ON THE HWY AND FELT UNCONTROLLABLE. GOT HOME, CHECKED ALL ASSOCIATED SUSPENSION HARDWARE AND NOTHING OUT OF THE ORDINARY WAS DETECTED. AT THIS POINT, I AM A BIT HESITANT TO GO AT SPEED LIMIT AND CONSTANTLY WATCHING, AVOIDING MAIN HIGHWAYS. IT SEEMS LIKE THE VEHICLE HAS SUSPENSION ISSUES AND IT WAS NOT DESIGNED ACCORDINGLY TO ITS HEAVY DUTY RATINGS. THE VEHICLE IS A ROAD HAZARD AND A DANGER TO THE DRIVER AND OTHER DRIVERS.. *TR

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HEAD LIGHTS ARE NOT BRIGHT DON'T PUT OUT MUCH LIGHT, THEY WERE DIM FROM DAY ONE. I HAVE ABOUT 20,000 MILES NOW. *TR

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I WAS DRIVING APPROXIMATELY 45 MPH WHEN I HIT A ROUGH AREA IN THE ASPHALT DURING A SLIGHT LEFT TURN. AFTER HITTING THE ROUGH AREA, THE TRUCK AND STEERING WHEEL BEGAN SHAKING VIOLENTLY. I HAD TO ALMOST STOP BEFORE THE SHAKING WOULD STOP. I PULLED OFF THE ROAD THINKING THAT MAYBE A TIRE WAS FIXING TO FALL OFF BUT EVERYTHING WAS FINE. NOW EVERY TIME I HIT A ROUGH AREA ON THE ROAD I WORRY THAT IT WILL HAPPEN AGAIN. *TR

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TL* THE CONTACT OWNS A 2011 FORD F-250 SD. THE CONTACT STATED THAT THE VEHICLE WAS RESISTANT TO ACCELERATION ATTEMPTS. ADDITIONALLY, THE VEHICLE WOULD STALL AND LURCH FORWARD INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THREE DIFFERENT DEALERS FOR DIAGNOSIS. NONE OF THE TECHNICIANS WERE ABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.

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TRAVELED OVER A MINOR ROAD IMPERFECTION IMMEDIATELY THE TRUCK BECAME UNCONTROLLABLE IT FELT AS THOUGH ALL FOUR TIRES BLEW. PULLED TO THE SIDE OF THE ROAD AND CHECKED TIRES AND SUSPENSION, NOT FINDING ANYTHING I QUESTIONED MY SANITY AND PROCEEDED UP THE ROAD WITHIN A FEW MINUTES I AGAIN TRAVELED OVER A MINOR ROAD IMPERFECTION ONCE AGAIN THE TRUCK IMMEDIATELY BECAME EXTREMELY DIFFICULT TO CONTROL. I PULLED TO THE SIDE OF THE ROAD AND CALLED FOR A TOW TRUCK. THE FORD DEALER ADVISES ME THAT THE BUSHINGS AND OTHER COMPONENTS RELATED TO THE STEERING STABILIZER NEED TO BE REPLACED AT A COST OF $700. I MADE THE TECHNICIAN AWARE THAT MY PROBLEM IS SIMILAR TO MANY OTHER INTERNET DOCUMENTED INCIDENTS INVOLVING FORD STEERING COMPONENTS AND THAT I RECENTLY RECEIVED A LETTER FROM A LEMON LAW ATTORNEY CITING THIS VERY SAME CONDITION. FORD WILL OFFER NO ASSISTANCE. *TR

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THE 2011 F250 SUPER DUTY HAS EXPERIENCED THREE INSTANCES OF STALLING OUT AT RANDOM TIMES. THE FIRST INCIDENT ON FEBRUARY 13TH RESULTED IN DAMAGE TO THE TRUCK THROUGH VEHICLE PIPES FROM ANOTHER VEHICLE FLYING LOOSE OFF THE TOP RACK AND HITTING THE VEHICLE. THIS RESULTED IN DAMAGE TO THE VEHICLE. IN THE 30 DAYS SINCE THEN, THERE HAVE BEEN TWO OTHER INSTANCES OF RANDOM STALLS AND ENGINE SHUT DOWN THAT HAVE OCCURRED. IT REQUIRES A RESTART OF THE ENGINE. THE DEALERSHIP HAS HAD THE VEHICLE ON MULTIPLE OCCASIONS BUT HAS NOT BEEN ABLE TO DIAGNOSE THE CAUSE OF THE RANDOM SHUT DOWN. *TR

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EXPERIENCED VIOLENT SHAKING OF FRONT WHEELS AND STEERING AFTER DRIVING OVER A BUMP IN ROAD BECAUSE OF CHANGE IN PAVEMENT ON FLY-OVER PASS. VEHICLE WAS UNCONTROLLABLE AND HAD A TREMENDOUS VIBRATION IN THE FRONT END. HAD TO REDUCE SPEED TO A NEAR STOP ON INTERSTATE HIGHWAY TO GET SHAKING TO STOP AND TO RE-GAIN CONTROL OF VEHICLE. *TR

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2011 FORD F250 CREWCAB FX4 6.7L DIESEL ENGINE. SOMETIMES YOU PUSH ON THE GAS AND NOTHING HAPPENS AND IT TAKES A FEW SECONDS AND IT KICKS IN AND GOES. TOWING A FIFTH WHEEL THRU A STOP SIGN WITH A 18 WHEELER BEARIG DOWN ON YOU SUCKS. ALMOST DIDN'T MAKE IT OUT OF THE WAY. THIS HAPPEN TWICE IN ONE DAY. THE DEALER HEARD NOISE FROM MY FUEL PUMP SO THE THEY CHANGED THE FUEL FILTERS AND I HAD A RECALL FOR SOME COMPUTER UPGRADE DATA THINGY. I ONLY HAVE 24K MILES AND THIS HAS HAPPENED A FEW OTHER TIMES WITHOUT A LOAD ON IT (TOWING OR NOT). DID I JUST SPEND $61,000 ON A DEATH TRAP?? AT THE DIESEL STOP.COM WEBSITE, THERE ARE MANY OTHER PEOPLE WITH THIS SAME PROBLEM. I HAVE TAKEN MY VEHICLE IN TO A DEALER AND THEY SAY "CAN NOT DUPLICATE" BUT THIS HAPPENS EVERY NOW AND THEN. ONE PERSON ON THAT FORUM WAS ABLE TO TAKE A FORD MECHANIC DRIVING WITH HIM AND WAS ABLE TO DUPLICATE THE PROBLEM BUT LATER THE MECHANIC SAID NOTHING WAS WRONG. SOUNDS LIKE A COVER UP TO ME. WHAT SHOULD I DO?? JUST KEEP TAKING MY TRUCK IN TO THE DEALER? *TR

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WHILE TRAVELING AT HIGHWAY SPEED I HIT A BUMP AND THE VEHICLE BEGAN TO VIOLENTLY SHAKE. I HAD TO PULL THE VEHICLE OFF THE ROAD TO GAIN CONTROL. CONTINUED DOWN THE HIGHWAY AND VEHICLE STRUCK ANOTHER POT HOLE AND VEHICLE AGAIN WENT INTO A VIOLENT FRONT END SHAKE. I AGIAN HAD TO PULL TO THE SIDE OF THE HIGHWAY TO GAIN CONTROL OF THE VEHICLE. THE NHTSA NEED TO GO TO THE FORD FORUM AND READ THE STORIES ABOUT THE FRONT END WOBBLES, SHIMMY, AND SHAKING BY THE F250 AND F350S, THER ARE MANY NEAR MISS INCIDENTS THAT IF THEY OCCUR THESE VEHICLES ARE TO BIG FOR THE INDIVIDUALS IN THE OPPPSITE LANES TO SURVIVE. THE ISSUE STARTED AT ABOUT 6000 MILES ON THE TRUCK AND HAS GRADUALLY GOTTEN WORSE. I HAVE TAKEN THE TRUCK TO THE DEALERSHIP FOR REPAIR AT 14,000 MILES AND AT 20,000 MILES WITH NO FIX PROVIDED. *TR

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TL* THE CONTACT OWNS A 2011 FORD F250. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SHOOK VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE SHIMMY SHOCKS, STEERING GEAR, PITMAN ARM, BALL JOINTS, AND TIE RODS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 80,000.

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AT 55 MPH, IF YOU HIT A BUMP IN THE ROAD THE FRONT END SHAKES, JUMPS ACROSS THE ROAD. VERY DIFFICULT TO HANDLE. YOU HAVE TO SLOW DOWN. THIS NEEDS TO BE LOOKED AT. WE HAD THE VEHICLE AT FORD SEVERAL TIME AND THEY FOUND NOTHING! *TR

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TL* THE CONTACT OWNS A 2011 FORD F-250 SUPER DUTY. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE STEERING WHEEL BEGAN TO SHAKE ABNORMALLY. THE FAILURE PROGRESSED UNTIL THE SHAKING BECAME VIOLENT. THE VEHICLE WAS TAKEN AN INDEPENDENT MECHANIC WHERE THE WHEELS WERE BALANCED HOWEVER, THE FAILURE RECURRED. THE CONTACT MADE ARRANGEMENTS FOR THE VEHICLE TO BE DIAGNOSED BY A DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 46,000.

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LOUD METALLIC RAPPING SOUNDS EMANATING FROM ENGINE DURING COLD WEATHER START-UPS. UNKNOWN MECHANICAL DEFECT IN MOTOR. *TR

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TL* THE CONTACT OWNS A 2011 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE FRONT END SHIMMERED SEVERELY WHEN THE VEHICLE HIT A BUMP. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES WHO REPLACED THE BALL JOINTS AND STABILIZER ARM BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 68,000. THE VIN WAS UNAVAILABLE.

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OVER THE LIFE OF VEHICLE 45MPH TO 47 MPH STARTING APPROX 6000 MILES HAS HAD A HOP OR VIBRATION THAT YOU CAN FEEL THROUGH THE FLOOR, SEAT AND STEERING. AT 35500 NEW VIBRATIONS IN STEERING WHEEL WILE GOING AROUND CORNERS AT HIGHWAY SPEEDS ALSO STEERING WHEEL SHAKING UNCONTROLLABLY WHEN HITTING SEVERAL CLOSE TOGETHER BUMPS, RIPPLES, EXPANSION JOINTS. *TR

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TRAVELING ON A HIGHWAY AND HIT A SLIGHT BUMP AND A VIOLENT SHAKING STARTED. THE BRAKES WERE APPLIED AND I MANAGED TO PULL ONTO THE SHOULDER. THE SHAKING CONTINUED UNTIL THE TRUCK STOPPED. ALMOST LOST CONTROL OF THE VEHICLE. AFTER INSPECTING THE VEHICLE, FINDING NOTHING WRONG, I CONTINUED TO MY DESTINATION. AN INTERNET SEARCH SHOWS THIS IS A COMMON PROBLEM, AND THE REPORTS I READ MOST CONSIDER IT A VERY DANGEROUS PROBLEM. *TR

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TL* THE CONTACT OWNS A 2011 FORD F250 SD. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE FRONT END STARTED TO SHAKE VIOLENTLY AND HE WAS UNABLE TO CONTROL THE VEHICLE. THE VEHICLE WAS FORCED OFF THE ROAD TO THE SHOULDERS. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THERE WERE NO REPAIRS AND OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 45,000.

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TL* THE CONTACT OWNS A 2011 FORD F-250. THE CONTACT STATED THAT THE VEHICLE WAS STARTED AND SAT IDLE FOR TEN MINUTES WHEN HE HEARD A LOUD EXPLOSION. THE CONTACT THEN DISCOVERED THAT THE REAR WINDOW GLASS HAD FALLEN FROM THE VEHICLE AND SHATTERED. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER TOOK PICTURES OF THE SHATTERED GLASS AND SENT THEM TO THE MANUFACTURER. APPROXIMATELY TWO WEEKS LATER, HE WAS ADVISED THAT THEY WOULD COVER A PERCENTAGE OF THE REPAIRS TO THE REAR WINDOW. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 8,100. THE VIN WAS UNAVAILABLE.

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I DROVE OVER A BRIDGE ON AN INTERSTATE AT APPROXIMATELY 65 MPH. THE VEHICLE AND STEERING WHEEL BEGAN TO SHAKE VIOLENTLY AND UNCONTROLLABLY. IT FELT AS THOUGH ALL FOUR TIRES BLEW OUT AND I HAD NO CONTROL OVER STEERING WHATSOEVER. I HAD TO SLOW ALMOST TO A STOP AND PULL OVER ON THE SHOULDER OF THE ROAD. *TR

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TL* THE CONTACT OWNS A 2011 FORD F-250 SD. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH OVER A ROAD BUMP WHEN THE FRONT END OF THE VEHICLE BEGAN TO SHAKE VIOLENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES FOR THE FAILURE. THE STEERING STABILIZER AND FRONT END SHOCKS WERE REPLACED AT DIFFERENT TIMES. THE FAILURE RECURRED AFTER THE REPAIRS WERE PERFORMED WHENEVER DRIVING OVER A ROAD BUMP OR POTHOLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 28,848.

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TL* THE CONTACT OWNS A 2011 FORD F250 EQUIPPED WITH CONTINENTAL CONTITRAC TIRES, SIZE: LT267565R18. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WHEN HE FELT A VIBRATION COMING FROM THE FRONT PASSENGER TIRE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A TECHNICIAN ADVISED THAT THE FRONT PASSENGER TIRE HAD A BLISTER AND NEEDED TO BE REPLACED. THREE WEEKS LATER, THE CONTACT EXPERIENCED THE SAME FAILURE WITH THE FRONT DRIVER SIDE TIRE, WHICH WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE FOR THE VEHICLE AND TIRES WAS 27,000 AND THE CURRENT MILEAGE WAS 30,000.

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TL* THE CONTACT OWNS A 2011 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING AT HIGHWAYS SPEEDS, DRIVING OVER A BUMP THE VEHICLE STARTED TO SHAKE VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 45,000.

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I WAS DRIVING 65 MPH ON THE INTERSTATE AND I HIT A LINE OF BUMPS. THE TRUCK WOULD START SHAKING VIOLENTLY AND I WOULD HAVE TO SLOW DOWN UNDER 30 MPH ON THE INTERSTATE. FORD PUT A NEW STEERING DAMPER IN AND THE PROBLEM PERSISTED 2 WEEKS AFTER. I WENT AND BOUGHT A KIT FROM WRC MOTORSPORTS FOR $1,000 AND PAID OVER $500.00 TO HAVE IT PUT IN TODAY. HOPEFULLY THIS STOPS THE PROBLEM AND FORD WILL REIMBURSE ME SOME OF THE COST. *TR

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