Jul 25, 2019Transmission & drivetrain
THE TRUCK RANDOMLY GOES INTO NEUTRAL FOR VERY EXTENDED AMOUNT OF TIME AND AND HAS NO THROTTLE CONTROL DURING WHILE STANDER-ED DRIVING. THE TRUCK ONLY HAS 61000 MILES ON IT JUST OUT OF WARRANTY AND I HAVE CONTACTED FORD. AND THEY DO NOT HELP
NHTSA ODI 11234894
Mar 20, 2019Transmission & drivetrain
OUR 2011 FORD F250 TRUCK IS DOWN SHIFTING EXTREMELY HARD FROM 3RD GEAR TO 1ST GEAR (AUTOMATIC TRANSMISSION) WHEN BRAKING. IT SHIFTS SO HARD THAT THE SEAT BELTS WILL LOCK UP AND IT WILL BARK THE TIRES ALMOST AS IF YOU HAD SLAMMED ON BRAKES. WE HAVE HAD SEVERAL TIMES THAT WE HAVE BEEN ALMOST REAR ENDED BY CARS BEHIND US WHEN SLOWING DOWN AND THE SUDDEN SHIFT OCCURS. WE HAVE SPOKEN TO SEVERAL MECHANICS WHO HAVE TOLD US THEY HAVE HEARD THIS SAME ISSUE FROM OTHER CUSTOMERS WITH F250 TRUCKS.
NHTSA ODI 11190194
Mar 20, 2019Transmission & drivetrainSpeed control
WAS TRAVELING AT 70MPH ON THE HIGHWAY WHEN MY 2011 F250 XLT SUPER CAB SUDDENLY SHIFTED FROM 6TH GEAR INTO 1ST GEAR CAUSING A LOSS OF CONTROL AND THE TRUCK TO SPIN OUT. THE TRUCK IS A 6.2L WITH A 6 SPEED AUTOMATIC TRANSMISSION.
NHTSA ODI 11190242
Feb 16, 2019Transmission & drivetrain
WHEN DRIVING THE 6 SPEED TRANSMISSION HAS A TERRIBLE SHIFT FROM 3 TO 4 AND WHENEVER YOU ARE DRIVING AT HWY SPEEDS IN 6TH GEAR AND PUSH THE GAS PEDAL TO GO A LITTLE FASTER IN WILL SOMETIMES DOWNSHIFT INTO 1ST GEAR
NHTSA ODI 11180468
Mar 23, 2018Transmission & drivetrainTraction Control System
TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE INTERMITTENTLY LOST POWER AND SHUT DOWN. THE TRACTION CONTROL AND TRACTION SENSOR INDICATORS ILLUMINATED. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE DEALER WAS NOT CALLED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 220,000. THE VIN WAS NOT PROVIDED.
NHTSA ODI 11081093
May 18, 2017Transmission & drivetrain
TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING 35 MPH, THE VEHICLE SLOWED DOWN AND THE REAR PASSENGER AND DRIVER SIDE WHEELS SEIZED. IN ADDITION, THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE DEALER DIAGNOSED THAT THE TRANSMISSION WAS LOSING LINE PRESSURE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V248000 (POWER TRAIN). THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE PAST 35-40 MPH. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 133,600. UPDATED 06/29/17*LJ *AS
NHTSA ODI 10986355
Aug 29, 2016Transmission & drivetrainElectrical systemEngine
THE TRUCK WENT TO LIMP MODE FOR 3 SEC THEN SHUT OFF. MY SON WAS DRIVING AND IT SHUT OF ON A BUSY 4 LANE ROAD WITH NOWHERE TO GO ,NO POWER STEERING ,BRAKES ,NO MOTOR NOTHING. LET IT BE KNOWN AND I AM COPING THIS LETTER. THIS COULD BE VERY HAZARDOUS EVEN DEADLY. I HOPE SOMETHING IS DONE BEFORE IT KILLS SOMEONE OR MULTIPLE PEOPLE. THE VEHICLE WAS IN MOTION WHEN IT HAPPEND.
NHTSA ODI 10899388
Dec 16, 2015Transmission & drivetrainCrash
TL* THE CONTACT OWNS A 2011 FORD F-250. THE CONTACT STATED THAT WHILE THE VEHICLE PARKED AND ON FOR APPROXIMATELY 15 MINUTES, THERE WAS AN ABNORMAL POPPING NOISE AND THE VEHICLE IMMEDIATELY BEGAN TO ROLL AWAY INTO A FROZEN LAKE. THE VEHICLE WENT THROUGH THE ICE AND BEGAN SINKING. THE CONTACT STATED THAT THE VEHICLE WAS TOWED FROM THE SCENE AND TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS AWAITING INSPECTION TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.
NHTSA ODI 10810719
Jan 22, 2015Transmission & drivetrain
WHILE TRAVELING IN THE LEFT HAND LANE ON 1-4 IN FLORIDA, WE RECEIVED A "STOP VEHICLE SAFELY NOW" WARNING AND THEN WITHIN SECONDS THE TRUCK SHUT DOWN. I WAS FORCED TO MAKE MULTIPLE, UNSAFE LANE CHANGES IN HEAVY TRAFFIC TO GET THE VEHICLE TO THE RIGHT SIDE OF THE INTERSTATE WITH WHAT POWER I HAD LEFT. MY PREGNANT WIFE AND 3 YEAR OLD SON WERE IN THE CAR WITH ME. WE WERE 3 HOURS FROM HOME AND ANY FAMILY / FRIENDS WHO COULD HELP. THE TRUCK WOULD NOT RESTART AND HAD TO BE TOWED TO A LOCAL DEALERSHIP WHICH CHARGED US $800 TO REPLACE 3 SENSORS AND GET THE TRUCK BACK ON THE ROAD. FURTHER, THEY WERE NOT ABLE TO REPAIR THE VEHICLE UNTIL THE FOLLOWING DAY, LEAVING US STRANDED IN A FOREIGN CITY. THE DEALERSHIP WAS VERY CLEAR THAT THE ISSUE WAS SIMPLY A SENSOR AND THERE IS NO REASON THE TRUCK SHOULDN'T HAVE JUST GIVEN US A CHECK ENGINE LIGHT WHICH WOULD HAVE ALLOWED US TO GET HOME. WE WERE TOLD BY THE DEALER AND SEVERAL FRIENDS WHO HAVE THE SAME MAKE AND MODEL THAT THIS IS A COMMON OCCURRENCE AND FORD HAS NO INTENTION OF FIXING THE PROBLEM. THIS COULD HAVE CAUSED AN ACCIDENT AND I AM EXTREMELY DISAPPOINTED THAT FORD WOULD KNOWINGLY PUT MY FAMILY IN DANGER. *TR
NHTSA ODI 10678250
Jan 19, 2015Transmission & drivetrainEngine
DRIVING THROUGH MY NEIGHBORHOOD AT APPROXIMATELY 30MPH. LESS THAN A MILE FROM MY HOUSE, VEHICLE DISPLAYS WARNING TO STOP VEHICLE SAFELY. I BEGAN TO TURN INTO A DRIVEWAY SO THAT I COULD TURN AROUND AND HEAD BACK HOME AND THE VEHICLE SHUT DOWN. MY TRUCK WAS NOW BLOCKING THE ROADWAY AND A PERSON'S DRIVEWAY AT THE ONLY ENTRANCE TO THE SUBDIVISION DURING THE MORNING COMMUTE HOURS. I SHUT THE TRUCK OFF, AND TRIED TO RE-START IT, BUT IT WOULD NOT RE-START. THE VEHICLE WOULD NOT SHIFT INTO NEUTRAL SO THAT I COULD PUSH IT OUT OF THE ROADWAY. I HAD TO CALL A TOW TRUCK TO HAUL THE VEHICLE TO THE DEALERSHIP. THE DEALERSHIP SAID IT WAS A FAULTY SENSOR. (THIS WAS THE SECOND INDECENT FOR ME INVOLVING A FAULTY ENGINE SENSOR.) I HAVE SPENT MORE THAT $300 FIXING SENSORS THAT SHOULD NOT FAIL. LEAVING ME STRANDED IN THE MIDDLE OF A ROADWAY, BLOCKING TRAFFIC. I AM JUST THANKFUL IT WAS IN A SUBDIVISION AND NOT ON A HIGHWAY. *TR
NHTSA ODI 10676377
Sep 23, 2014Transmission & drivetrainElectrical system
TL* THE CONTACT OWNS A 2011 FORD F-250 SD. THE CONTACT STATED THAT THE SPEEDOMETER FAILED TO INDICATE ACCURATE READING LEVELS. IN ADDITION, WHEN ACCELERATING FROM A STOP, THE VEHICLE JERKED. THE BRAKE PEDAL HAD TO BE DEPRESSED WITH EXCESSIVE FORCE IN ORDER TO PREVENT THE VEHICLE FROM JERKING. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE DEALER STATED THAT THE FAILURE WAS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI 10638389
Mar 6, 2014Transmission & drivetrain
I HAD A PROBLEM WITH MY 2011 F250'S TRANSMISSION. THE PROBLEM WAS COVERED UNDER TSB 11-5-19. WHEN TRYING TO ACCELERATE, THE TRANSMISSION WOULD RANDOMLY DEVELOP A PROBLEM WHICH SEEMED LIKE IT WAS TRYING TO FIND THE RIGHT GEAR. THERE WOULD BE A SEVERE LOSS OF POWER WHICH WOULD RESULT, AT TIMES, LEAVING MY VEHICLE IN TRAFFIC GOING AT A MUCH HIGHER SPEED AND CLOSING RAPIDLY FROM BEHIND. THE PROBLEM WAS RESOLVED BY DOING THE SERVICE PRESCRIBED IN THE SERVICE BULLETIN BUT I WAS NOT AWARE OF THAT BULLETIN UNTIL THE PROBLEM BECAME SEVERE. *TR
NHTSA ODI 10567698
Feb 25, 2014SuspensionTransmission & drivetrainEngine
THE 6.7 CID DIESEL ENGINE DRIVEN VACUUM PUMP SUDDENLY BEGINS LEAKING MOTOR OIL. FAILURE OF THIS PUMP WILL AFFECT 4 WHEEL DRIVE SYSTEMS INCLUDING AUTO LOCKING HUBS AND ALL INTERIOR CLIMATE CONTROLS. LOSS OF MOTOR OIL COULD CAUSE ENGINE FAILURE. FAILURE OF 4 WHEEL DRIVE SYSTEM DURING ADVERSE WEATHER COULD RESULT IN A VEHICLE CRASH OR LOSS OF CONTROL. RESEARCH INDICATES MULTIPLE FAILURES OF THIS PART, INDICATING A SYSTEMIC FAILURE. *TR
NHTSA ODI 10565778
Sep 4, 2013Engine & coolingTransmission & drivetrain
TL* THE CONTACT OWNS A 2011 FORD F250 SD. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE DEF FLUID WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE NITRIC EXHAUST FILTER WAS DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. UPDATED 11/2/13*CN THE TRUCK WOULD ONLY GO TO 55 MPH AFTER 200 MILES OR SO. HE TOOK THE VEHICLE TO THE REPAIR SHOP, AND IT STOPPED ON THE WAY HOME, AFTER IT WAS REPAIRED. THE TRUCK WAS TOWED TO THE REPAIR SHOP, WHERE THEY KEPT IT FOR 10 DAYS. NOW, SMOKE EMITS FROM THE EXHAUST. THE DEALER STATED IT WAS NORMAL. UPDATED 11/5/13
NHTSA ODI 10541908
Jul 22, 2013Transmission & drivetrainCrash
THE 2011- CURRENT FORD F-250'S HAVE NUMEROUS KNOWN TRANSMISSION PROBLEMS WHICH CREATE SITUATIONS WHERE THE TRUCK WILL HESITATE AUTOMATIC SHIFTS BETWEEN 2ND AND 3RD GEAR. IN MY CASE IT DID SO AS I WAS PULLING ONTO A BUSY ROAD, STALLED, AND CAUSED ME TO SIT WITH NO POWER LONG ENOUGH FOR ANOTHER DRIVER TO NOT REACT QUICKLY ENOUGH AND RUN INTO ME. *TR
NHTSA ODI 10526209
Sep 18, 2012SteeringTransmission & drivetrain
TL* THE CONTACT OWNS A 2011 FORD F-250 SD. THE CONTACT STATED THAT WHILE TRAVELING 66 MPH, THE VEHICLE SHOOK VIOLENTLY AND THERE WAS LOSS OF ACCELERATION POWER. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S RESIDENCE AND WAS LATER TAKEN TO AN AUTHORIZED DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. LATER WHILE TRAVELING 35 MPH, THE VEHICLE BEGAN TO WOBBLE UNCONTROLLABLY, CAUSING THE VEHICLE TO VEER TO THE LEFT ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 59,306.
NHTSA ODI 10475859
May 11, 2012Engine & coolingTransmission & drivetrain
TL* THE CONTACT OWNS A 2011 FORD F-250 SUPER DUTY. THE CONTACT STATED THAT THE VEHICLE WOULD HESITATE WHEN ACCELERATING FROM A COMPLETE STOP. IN ADDITION, THE VEHICLE WOULD EXHIBIT AN ABNORMAL BUZZING. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS ADVISED THAT THE PROBLEM WAS CAUSED BY UNKNOWN AFTERMARKET ADDITIONS MADE TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 22,000. UPDATED 7/9/12 *CN THE CONSUMER STATED WHEN HE NEEDED A GOOD ACCELERATION, THE ENGINE HAD A VERY BAD LAG IN ACCELERATION. THE REP AT THE DEALER STATED IT WAS PROBABLY A TURBO LOG. UPDATED 07/10/12
NHTSA ODI 10458153
Jan 5, 2012Transmission & drivetrainCrash
TL* THE CONTACT OWNS A 2011 FORD F-250. THE CONTACT STATED THAT HE SHIFTED INTO DRIVE FROM REVERSE AND THE VEHICLE CONTINUED TO DRIVE IN REVERSE. THE CONTACT SHUT THE VEHICLE OFF AND IT OPERATED AS NORMAL UPON RESTART. THE FAILURE RECURRED APPROXIMATELY ONE YEAR LATER AND THE CONTACT CRASHED INTO A MAILBOX. NO INJURIES WERE REPORTED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WOULD INTERMITTENTLY BEGIN ACCELERATING FROM STOPS IN FIFTH GEAR WHEN THE VEHICLE WAS SUPPOSED TO BE IN FIRST GEAR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 1,700.
NHTSA ODI 10442482
Oct 19, 2011Engine & coolingFuel systemTransmission & drivetrain
INTERMITTENTLY BETWEEN 35 MPH AND 85 MPH, THE VEHICLE WILL START TO SHUDDER FOR 5-15 SECONDS AND DURING THIS TIME, SOMETIMES WILL BE ACCOMPANIED BY LOSS OF THROTTLE. IT GENERALLY HAPPENS DURING OR SHORTLY THEREAFTER A REGEN / CLEANING EXHAUST FILTER MESSAGE APPEARS. THE "SHUDDER" COULD ALSO BE DESCRIBED AS A "LUGGING" SENSATION. AFTER CONFIRMING THIS PROBLEM WITH A VEHICLE DATA RECORDER, FORD'S RESPONSE TO MY DEALER WAS "DO NOT ATTEMPT REPAIRS AT THIS TIME, ENGINEERING IS INVESTIGATING." *TR
NHTSA ODI 10430860
Sep 15, 2011Engine & coolingTransmission & drivetrain
TRUCK STALLS WHEN SHIFTING FROM 2ND TO 3RD GEAR, WHEN PULLING ON TO HIGHWAY. *KB
NHTSA ODI 10425637
Sep 7, 2011Transmission & drivetrain
WHILE DRIVING DOWNHILL ON A ROAD IN NH, AT APPROXIMATELY 60 MPH, MY AUTOMATIC TRANSMISSION SUDDENLY DOWN SHIFTED FROM 6TH GEAR TO 4TH GEAR AND THEN WITHIN 2 SECONDS THEN DOWNSHIFTED TO 2ND GEAR CAUSING SUDDEN AND SWIFT REDUCTION IN SPEED. NO ENGINE WARNING LIGHTS WERE DISPLAYED. ROADS WERE DRY AND NO ONE WAS IMMEDIATELY BEHIND ME. I BROUGHT IT TO THE DEALER AND THEY SAID THEY DOWNLOADED THE MOST CURRENT PATCHES FOR MY TRANSMISSION SOFTWARE. ABOUT 2 WEEKS LATER (8/27/11) THE SAME THING HAPPENED. AGAIN, GOING DOWNHILL ABOUT 60 MPH, AUTOMATIC DOWNSHIFT FROM 6TH TO 4TH TO 2ND WITH NO WARNING. NO ENGINE WARNING LIGHTS WERE DISPLAYED THIS TIME EITHER. DEALER IS RELUCTANTLY LOOKING AT IT AGAIN, HOPEFULLY THIS WEEK. THEY WANTED TO LOOK AT IT NEXT WEEK, BUT I FEAR FOR MY SAFETY AND THE SAFETY OF MY FAMILY. THIS STRIKES ME AS AN ACCIDENT WAITING TO HAPPEN. THEY SAID THERE WERE NO BULLETINS FOR MY TRANSMISSION. THEY WANTED IT TO HAPPEN AGAIN SO I COULD BE MORE SPECIFIC ABOUT WHETHER OR NOT I WAS ACCELERATING OR NOT. I DID NOT FEEL THEY WERE TAKING IT SERIOUSLY ENOUGH, SO I HAD TO ESCALATE THE SERVICE MANAGER'S DECISION TO HAVE IT LOOKED AT MORE QUICKLY. I AM EVEN MORE RELUCTANT TO DRIVE IT IN INCLEMENT WEATHER, EVEN RAIN. *TR
NHTSA ODI 10424121
Aug 18, 2011Transmission & drivetrain
2011 F250,CREWCAB,DIESEL, 6 SPEED AUTO TRANS - TRANSMISSION SHUDDERS AND KNOCKS, SHAKING TRUCK ,MAKES A CLUNKING SOUND WHEN TRAVELING AROUND38-40 MPH AS IF GEARS GETTING STUCK IN BETWEEN GEARS. CONCERNED THAT WHILE ON ROAD, VEHICLE MAY COME TO A COMPLETE STOP IN TRAFFIC.- ALSO TRUCK IS A SHORT BED THAT CAME WITH THE FACTORY TOWING PACKAGE ,FIFTH WHEEL /GOOSENECK SET UP. AS PER SALESMAN, TRUCK WAS READY TO TOW. CONCERNED NOW THAT THE FACTORY HITCH IS NOT A SLIDING HITCH WHICH IS REQUIRED ON SHORT BEDS FOR PROPER TURNING AND CAB CLEARANCE. CONCERNED WITH TRAILER HITTING CAB. FORD LITERATURE STATES THAT THE FIFTH WHEEL/GOOSENECK SET UP IS FOR LONG BED PICK UPS ONLY. WHY THEN WAS IT ALLOWED BY FORD TO BE INSTALLED AT FACTORY ON A SHORT BED PICKUP. *KB
NHTSA ODI 10419952
Apr 29, 2011Transmission & drivetrain
TL*THE CONTACT OWNS A 2011 FORD F-250. WHILE ATTEMPTING TO MERGE ONTO THE INTERSTATE THE VEHICLE HESITATED AND THE GEAR WOULD NOT SHIFT INTO SECOND OR THIRD GEAR CAUSING THE TRANSMISSION TO SHIFT WITH GREATER FORCE, AND THE REAR WHEELS TO LOCK. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE. THE DEALERS DIAGNOSTIC TEST INDICATED THAT THE TRANSMISSION WAS SENDING INCORRECT SIGNALS. THE TRANSMISSION COMPUTER WAS REPROGRAMMED SEVERAL TIMES. THE FAILURE WAS NOT CORRECTED AND THE VEHICLE CONTINUED TO HESITATE WHILE ATTEMPTING TO SHIFT GEARS. THE MANUFACTURER FILED A REPORT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 9,500.
NHTSA ODI 10398206