What 2,137 owners told NHTSA about the 2011 Ford F-150 Supercab

I WAS DRIVING DOWN MY STREET AND BRAKED TO PULL INTO MY DRIVEWAY, AFTER IN MY DRIVEWAY I TOUCHED THE ACCELERATOR (TO GET UP THE SLIGHT GRADE) AND MY TRUCK WENT WIDE OPEN THROTTLE!! I MASHED ON THE BRAKE BUT THE TRUCK CONTINUED TO ACCELERATE UNCONTROLLABLY AND CRASHED INTO MY BRICK HOME. EVEN AFTER IMPACT AND ME CONTINUING TO APPLY FULL BRAKE IT WAS STILL WIDE OPEN THROTTLE AND BURNING OUT. I FINALLY CAME TO MY SENSES AND SHUT THE IGNITION OFF AND THE STOPPED IT. I HAD THE TRUCK TOWED TO MY LOCAL DEALER AS RECOMMENDED BY FORD CUSTOMER CARE REP. THE DEALERSHIP RAN A DIAGNOSTICS CHECK AND FOUND NOTHING AS WELL AS TRIED TO GET IT TO DUPLICATE THE PROBLEM WITH NO LUCK. I HAD A STATE TROOPER CERTIFIED IN DOWNLOADING EVENT RECORDER DATA DO SUCH TO MY TRUCK. THE DATA SHOWS EXACTLY WHAT HAPPENED..BUT DOES NOT DIFFERENTIATE BETWEEN THE ACCELERATOR BEING PUSHED VS.THE ACCELERATOR POSITION AS INDICATED. HOWEVER, IT DOES SHOW SERVICE BRAKE APPLIED AND CONTINUAL ACCELERATION AT THE SAME TIME WHICH I CAN PROVE WAS NOT DONE BY ME! I HAVE PICTURES OF ABRASIONS TO MY RIGHT SHIN AND KNEE FROM THE STEERING COLUMN AND DASH..MY RIGHT FOOT WAS FULLY APPLIED ON THE BRAKE PEDAL CAUSING THE ABRASIONS AT IMPACT DUE TO BEING DIRECTLY IN LINE WITH THE STEERING COLUMN. MY LEFT LEG HAD ZERO ABRASIONS...SINCE TO THE LEFT OF THE STEERING COLUMN. IF I WAS TO BE RESPONSIBLE FOR THE DATA SHOWN IN THE DOWN LOAD I WOULD OF HAD TO HAVE MY LEFT FOOT ON THE BRAKE AND THUS SUSTAINING ABRASIONS TO THAT LEG. IT IS ALSO IMPOSSIBLE TO USE THE RIGHT FOOT TO BRAKE AND ACCELERATE SIMULTANEOUSLY TO ACHIEVE THE ACCELERATION INDICATED...ONES LEG HAS TO BE COCKED TO THE SIDE AND OUT OF LINE OF THE STEERING COLUMN. EVERYTHING ON MY PICKUP IS OEM....INCLUDING THE FLOOR MATS...WHICH CONTRARY TO SOME BELIEFS THAT COULD BE THE CAUSE. MY TRUCK HAS SAT AT THE DEALERSHIP UNTOUCHED SINCE THEY LOOKED AT IT. *TR

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MY HEATED SEAT DRIVERS SIDE BECAME VERY HOT - CAUSING SMALL RED SPOT ON MY LEG. PULLED SEAT COVER WHICH HAD BECOME DISTORTED AND DISCOVERED HEATED SEAT ELEMENT HAD SHORTED OUT MELTING COPPER WIRING AND BURNING A HOLE IN FOAM SEAT CUSHION. ENDED UP REPLACING ELEMENT AND LEATHER SEAT COVER ON MY OWN JUST PARTS COST NEARLY $600. CONTACTED FORD CUSTOMER SERVICE THREE TIMES WITH NO RESPONSE. CHECKED GOOGLE SEARCH AND THERE ARE MANY PEOPLE HAVING ISSUES WITH THESE ELEMENTS. I SAVED COVER, AND ELEMENT AND HAVE PICTURES AVAILABLE. *TR

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CPSC: I144350A. 2011 FORD F-150. CONSUMER STATED THE ELECTRIC POWER STEERING SYSTEM LOST POWER. *LN THE CONSUMER STATED WHILE DRIVING, A BLOCK OF ICE FELL OFF A TRUCK THAT WAS AHEAD OF HIM, AND EVASIVE ACTION WAS NOT POSSIBLE DUE TO THE ICE AND TRAFFIC VOLUME. THE ICE STUCK THE ALTERNATOR WHICH WAS POSITIONED 10 INCHES OFF THE GROUND ON THE LOWER LEFT FRONT OF THE VEHICLE. THEN VEHICLE THEN BEGAN TO LOSE ELECTRICAL POWER . EVENTUALLY, THE VEHICLE LOST ELECTRICAL POWER STEERING. HE WAS ABLE TO PULL HARD ON THE STEERING WHEEL AND WAS ABLE TO STEER A SLIGHT CURVE. HE THEN REALIZED HE HAD NO BRAKES, SO HE SHOT ACROSS THE HIGHWAY, WHICH WAS USUALLY BUSY, AND HE STOMPED ON THE EMERGENCY BRAKE AND CAME TO A STOP. THE CONSUMER THEN DISCOVERED THERE WAS A FIRE UNDERNEATH THE ENGINE, BUT QUICKLY PUT IT OUT WITH THE SNOW. *JB

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ON THE NIGHT OF DEC 20, 2013, I WAS TRAVELING SOUTH ON I81 NORTH OF SYRACUSE NY. ROAD CONDITIONS WERE NOT VERY GOOD. A BLOCK OF ICE FELL OFF A TRUCK AHEAD OF ME, EVASIVE ACTION WAS NOT POSSIBLE DUE TO ICE AND TRAFFIC VOLUME. THE ICE STRUCK THE ALTERNATOR WHICH IS CLEVERLY POSITIONED ABOUT 10" OFF THE GROUND ON THE LOWER LEFT FRONT OF THE VEHICLE. THE VEHICLE BEGAN TO LOSE ELECTRICAL POWER SYSTEM BY SYSTEM. I CANT RECALL THE EXACT SEQUENCE, AS IT WAS ALL HAPPENING PRETTY FAST. EVENTUALLY, THE ELECTRIC POWER STEERING SYSTEM LOST POWER. WHEN THIS HAPPENS ON THIS VEHICLE, YOU LOSE ALL STEERING CAPABILITY. ITS NOT LIKE ITS JUST MANUAL STEERING, THERE IS NO STEERING OTHER THAN THE ABILITY TO SLIGHTLY ALTER COURSE BY PULLING EXTREMELY HARD ON THE WHEEL. THE VEHICLE HAD NO LIGHTS, THE SHOULDERS WERE UNPLOWED, STOPPING WASN'T A GOOD IDEA. AS GOOD FORTUNE WOULD HAVE IT, THE CICERO NY EXIT PRESENTED ITSELF AT THAT MOMENT. I WAS ABLE TO PULL EXTREMELY HARD ON THE WHEEL AND WAS ABLE TO STEER THE SLIGHT CURVE. AT THE BOTTOM, I DISCOVERED I HAD NO BREAKS. I SHOT ACROSS THE USUALLY BUSY NY 31 AND INTO A KWIKSTOP, WHERE I STOMPED ON THE EMERGENCY BRAKE AND CAME TO A STOP. WE SHORTLY DISCOVERED A FIRE UNDERNEATH THE ENGINE AND WERE ABLE TO EXTINGUISH IT WITH SNOW. I CANNOT BELIEVE A STEERING SYSTEM LIKE THIS IS PERMITTED. HAD I KNOWN IT HAD THIS SYSTEM AND ITS LIMITATIONS, ID NEVER HAVE BOUGHT THE CAR. IF MY SON AND I HAD BEEN KILLED THAT NIGHT, IT WOULD HAVE ALL BEEN CHALKED UP TO ROAD CONDITIONS. IN FURIOUS ABOUT THIS SYSTEM. IT NEEDS TO BE RECALLED.....NOW. *TR

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2011 FORD F-150. CONSUMER WRITES IN REGARDS TO VEHICLE UNINTENDED ACCELERATION. *SMD THE CONSUMER STATED THE INCIDENT OCCURRED WHILE EXITING A CAR WASH. THE VEHICLE ACCELERATED ON ITS OWN AND WOULD NOT STOP, EVEN WITH HIM STANDING ON THE BRAKE. THE VEHICLE STOPPED ONLY AFTER HITTING A PARKED VEHICLE. THE OTHER VEHICLE SUSTAINED EXTENSIVE DAMAGE. *JB

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I APPROACHING AN INTERSECTION AND LET OFF THE GAS, AND STARTED TO SLOWDOWN SEVERAL HUNDRED YARDS BEFORE COMING TO INTERSECTION. THE F-150 SUDDENLY BEGAN TO ACCELERATE WITHOUT MY FOOT ON THE GAS AND MY FOOT APPLY AS HARD AS I COULD TO THE BRAKE. THE TRUCK WAS ACCELERATING ON OWN. ABS KICKED IN AND PULSED. BUT AGAIN TRUCK WAS ACCELERATING WITHOUT MY FOOT ON THE GAS I COMPLETE MADE SURE FOOT WAS REMOVED AND BOTH FEET ON BRAKES. ATTEMPTED TO PUMP AND IMMEDIATELY AFTER RELATING FROM BRAKE AS PUMPING TO TRY AND STOP AS HARD STOP DIDN'T WORK IT WAS LIKE IT WAS BUILDING UP AND SHOOT OUT LIKE A BULLET AND HIT CAR IN FRONT ME. ONCE HIT THEN QUIT ACCELERATING. THE FRONT LIFTED UP AND FULL ACCELERATING BUT FEET WERE BOTH ON BRAKES. LUCKY NO ONE WAS HURT. SMALL DAMAGE TO BOTH VEHICLE BECAUSE WAS AS LOW SPEED INTERSECTION. IF THERE WASN'T A VEHICLE IN FRONT ME. I WOULD SHOT INTO INTERSECTION WHERE ONLY WHO KNOWS WHAT COULD HAVE OCCURRED TO MYSELF AND OTHERS. THIS WAS A LIFE THREATENING SITUATION, THAT COULD HAVE GONE REALLY BAD.. END RESULT COULD HAVE BEEN FATAL. THIS NEEDS TO BE INVESTIGATED BY FORD AND NO ONE ELSE SHOULD BE INJURED OR LIVES TAKEN FROM AN ISSUE THAT NEEDS IMMEDIATE ATTENTION AND RESOLUTION TO THE VEHICLE OWNERS THAT ARE SCARED TO DRIVE THERE VEHICLE BECAUSE OF THIS OCCURRENCE. FORD NEEDS TO MAKE THIS RIGHT AND MAKE SURE ALL VEHICLES THIS IS REPORTED ON ARE SAFE OR TAKEN OUT OF COMMISSION TO MAKE OUR ROADS SAFE FOR OTHERS AND DRIVES. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 62 MPH, THE VEHICLE BEGAN TO SHAKE VIOLENTLY AND DECREASE SPEED. THE CHECK ENGINE LIGHT ILLUMINATED SIMULTANEOUSLY. THE VEHICLE WAS NOT TAKEN FOR INSPECTION OR REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

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I WRECKED MY 2011 F150 ECOBOOST, I HIT A 4 FT CULVERT AND 4 TREES, TO WHICH THE 4TH STOPPED ME. MY AIR BAGS DID NOT DEPLOY OR ATTEMPT TO DEPLOY, IN WHICH CASE CAUSED ME TO HAVE WHIPLASH AND SEVERELY SPRAINED ANKLE W/TORN LIGAMENTS AND TENDONS REQUIRING A HALF CAST AND WALKING BOOT. HOW THE ACCIDENT OCCURRED AND TIME WAS APPROXIMATELY 9:40ISH P.M. I CAME AROUND A CURVE, WITH CRUISE SET ON 60 MPH, THERE WAS A TRACTOR TRAILER IN THE MAJORITY OF MY LANE, I SWERVED TO THE RIGHT TO AVOID IT. WHEN I HIT THE CULVERT MY TRUCK DASHBOARD SAID SOMETHING ABOUT TRAC ON AND OK, I WENT AIRBORN, THE CULVERT BROKE A TIE ROD AND THE TREES TOOK OUT THE PASSENGER SIDE OF MY TRUCK, THE LAST TREE I HIT STOPPED ME.....I CALLED FORD AND THEY ARE REFERRING IT TO THEIR LEGAL DEPARTMENT, SUPPOSE TO BE SENDING SOMEONE OUT TO LOOK AT MY TRUCK (I MIGHT ADD THAT PASSENGER SIDE WINDOW WAS BROKE OUT TOO) AND BE CONTACTING ME IN A 15 DAY RANGE PERIOD. IN THE MEAN TIME....I THINK IT WAS A SAFETY HAZARD AND NEEDS TO BE LOOKED INTO.

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TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED WHEN THE VEHICLE WAS TURNED ON THE ENGINE IDLED EXCESSIVELY AND THE BEGAN TO SMOKE. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE ALSO STALLED WHILE DRIVING APPROXIMATELY 20 MPH. THE CONTACT WAS A ABLE TO DRIVE ONTO THE EMERGENCY LANE AND RESTART THE VEHICLE; HOWEVER, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED THE TRANSMISSION DISENGAGED AND THE RPMS INCREASED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING BUT THEY WERE UNABLE TO LOCATE THE FAILURE. THE DEALER REPLACED THE TURBO CHARGER LINE; YET, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000. THE CURRENT MILEAGE WAS 23,800.

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WHILE TRAVELING WITH THE FLOW OF TRAFFIC (40-45 MILES) AN HOUR I HAD A COLLISION WITH CARS IN FRONT OF ME. AS A RESULT OF THE COLLISION I WAS KNOCKED UNCONSCIOUS. DAZED AND INJURED I COULD NOT RECALL THE DETAILS OF THE MOMENTS JUST BEFORE THE COLLISION, TO THE POLICE. ALL THAT I COULD REMEMBER WAS TRYING DESPERATELY TO STOP THE VEHICLE BUT IT WOULD NOT STOP. AFTER THE ACCIDENT NO ONE SEEMS TO BELIEVE ME AND EVEN MY INSURANCE CARRIER IS NOT INTERESTED IN LOOKING INTO THE POSSIBILITY THAT THE BRAKES FAILED OR THE CRUISE CONTROL MALFUNCTIONED. *TR THE CONSUMER REFERENCED NHTSA ACTION NUMBER EA15006. HE BELIEVED HIS ACCIDENT WAS DUE TO A BRAKE SYSTEM DEFECT. UPDATED 05/19/16.*JB

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TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT WHILE THE DEFROSTER WAS ACTIVATED, HE NOTICED THAT THE REAR WINDOW BEGAN MELTING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE GLASS AND DEFROSTER WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 14,600. *TR

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CPSC#I12A0451A. 2011 FORD F150. CONSUMER STATED WIFE WAS SEVERELY INJURED, FINGER WAS CUT ON DRIVERS SEAT WHILE VACUUMING VEHICLE. NEEDED SURGERY ON FINGER TO REPAIR DAMAGE. *LN THE DEALER INFORMED THE CONSUMER THERE WAS NO FIX FOR THE SHARP EDGES ON THE SEAT.

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TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS TRAVELING 70 MPH WHEN THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT STATED THAT NONE OF THE AIR BAGS DEPLOYED. THERE WERE NO INJURIES AND THE VEHICLE WAS TOWED TO AN AUTO REPAIR FACILITY. THE CONTACT STATED THE MANUFACTURER REFUSED TO INSPECT THE VEHICLE. THE FAILURE AND THE CURRENT MILEAGES WERE 21,000.

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MY WIFE WENT TO GET INTO THE TRUCK AND HER FOOT SLIPPED OFF THE RUNNING BOARD CAUSING HER TO FALL. SHE HAD TO BE UNDER A DOCTORS CARE FOR A KNEE INJURY FOR 60 DAYS. I HAVE SLIPPED OFF THESE SAME RUNNING BOARDS THREE TIMES MYSELF. FORD MOTOR NEEDS TO DO SOMETHING ABOUT THIS. I HAVE CONTACTED BOTH FORD MOTOR AND MY SEALING DEALER ABOUT THIS WITH NO RESULTS. *TR

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TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS PARKED FOR APPROXIMATELY 40 MINUTES WHEN THE HORN SOUNDED AND THE CONTACT NOTICED FLAMES COMING FROM UNDER THE HOOD NEAR THE ENGINE. THE ENTIRE VEHICLE BECAME ENGULFED IN FLAMES. THERE WERE NO INJURIES ASSOCIATED WITH THE FIRE. THE POLICE AND THE FIRE DEPARTMENT WERE AT THE AID OF THE CONTACT. THE FIRE AND POLICE BOTH ADVISED HIM THAT THEY WERE UNABLE TO DETERMINE WHAT CAUSED THE FIRE. THE MANUFACTURER WAS LATER CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 7,000.

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FROM A DEAD STOP I ACCELERATED TO TURN INTO HER DRIVEWAY THE ENGINE HESITATED AND STUMBLED IT SOUNDED LIKE YOU HAD THROWN A HANDFUL OF MARBLES INSIDE THE INTAKE THE ENGINE MADE A FUNNY NOISE THEN DIED AFTER GETTING IT RESTARTED THE CHECK ENGINE LIGHT CAME ON UPON RETURNING THE VEHICLE TO THE DEALERSHIP I FOUND OUT IT HAD MELTED THE INTAKE MANIFOLD SENSORS AND PART OF THE THROTTLE BODY AWAY FORD HAS NO IDEA WHAT CAUSED THIS THE TRUCK IS ALSO BEEN PLAGUED WITH ELECTRICAL PROBLEMS. APPARENTLY IT CAME REAL CLOSE TO AN ENGINE FIRE THE TRUCK IS STILL BROKE DOWN AT THE DEALERSHIP SINCE AUGUST 5, 2011. *TR

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TRANSMISSION FLUID POURS OUT OF OVERFLOW WHEN UNDER LOAD (PULLING A TRAILER). THIS FLUID DUMPS ON EXHAUST SYSTEM AND STARTS A FIRE. THIS ACCRUED AT 2,500 MILES ON JUNE 25, 2011. TRUCK IS STILL AT DEALER, NO RESOLUTION. *TR

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