Home · 2011 Ford F-150 (super Crew) Gas · Complaints

What 2,137 owners told NHTSA about the 2011 Ford F-150 (super Crew) Gas

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (2,137)Crash / fire / injury (67)Transmission & drivetrain (786)Engine (477)Steering (413)Electrical system (224)Speed control (203)Brakes (178)Visibility & wipers (147)Fuel system (114)Electronic Stability Control (esc) (44)Body & structure (33)

33 of 2,137 complaints match · Body & structure · clear filters · page 1 of 2

Sep 5, 2024Body & structure

The contact owns a 2011 Ford F-150. The contact stated that there was rust on the side panels near the wheels and underneath. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who determined there was excessive rust on the subframe. There was no plug to drain the water. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was unknown. The VIN was not available.

NHTSA ODI 11612751

May 17, 2024Body & structure

Both rear passenger door locks failed while vehicle in motion, thus allowing doors to swing open while vehicle in motion. First occurrence drivers side rear door May 25, 2019, second occurrence May 1 2024. Replacement parts order from Ford to repair both times. No obvious reason for failures. Original parts on hand.

NHTSA ODI 11589373

Dec 7, 2021Body & structure

The contact owns a 2011 Ford F-150. The contact stated that while the vehicle was at the body shop for repair, the mechanic informed the contact that the quarter panels and chassis were rusted. The vehicle was not repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 134,000.

NHTSA ODI 11442976

Jan 27, 2021Body & structure

REAR WINDOW SHATTERED AS A RESULT OF USING THE REAR WINDOW DEFROST. VEHICLE WAS STATIONARY.

NHTSA ODI 11390349

Nov 27, 2020Electrical systemBody & structure

WHEN THE 2 REAR DOORS ARE LOCKED, IT IS HAPHAZARD WHEN THEY WILL UNLOCK OR OPEN, EITHER MANUALLY OR FROM THE INSIDE. WHEN I HAVE CHILDREN IN CAR SEATS IN THE REAR SEATS AND I AM UNABLE TO OPEN EITHER DOOR IT CAN BE A MATTER OF LIFE OR DEATH IN CASES OF EMERGENCIES. NOT EVERYONE IS ABLE TO CRAWL FROM THE FRONT SEAT TO THE REAR SEATS TO GET BABIES OUT OF THEIR CAR SEATS. THE DOORS WILL NOT UNLOCK WITH THE FRONT DOOR PANEL CONTROLS OR THE REMOTE KEY. IT DOES NOT MATTER IF STATIONARY OR IN MOTION, THE DOORS STILL WILL NOT UNLOCK . THE DATE OF 5/01/2019 IS AN APPROXIMATE DATE, AS THIS HAS BEEN AN OFF & ON AGAIN PROBLEM. NOW THAT I HAVE BABIES TO TRANSPORT, IT NEEDS TO BE ADDRESSED.

NHTSA ODI 11376658

Nov 11, 2020Body & structureVisibility & wipers

WE WERE DRIVING DOWN THE HIGHWAY AT 10:30PM GOING 55MPH. ALL OF A SUDDEN, WE HEARD A VERY LOUD BANG THAT ALMOST CAUSED ME TO RUN OFF THE ROAD, THANKFULLY I DIDN'T. I PULLED OVER TO INVESTIGATE AND THERE WAS NOTHING WRONG UNTIL I LOOKED AT THE BACK GLASS. THE BACK GLASS ON THE PASSENGER SIDE WAS COMPLETELY SHATTERED. OUT OF NO WHERE. MIND YOU, THERE WAS NOTHING WRONG WITH THIS PRIOR. I HAVEN'T EVEN HAD THIS TRUCK FOR THIRTY DAYS YET AND THIS HAPPENED. I WAS ESPECIALLY WORRIED BECAUSE MY 4YEAR OLD DAUGHTER WAS IN THE BACK SEAT, ON THE PASSENGER SIDE. SHE COULD HAVE BEEN SERIOUSLY INJURED DUE TO THIS.

NHTSA ODI 11374213

Jul 13, 2020SuspensionBody & structure

TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT WHILE CLEANING THE VEHICLE SHE BECAME AWARE OF CRACKS ON THE FRONT FRAME. THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 71,414. *TR

NHTSA ODI 11339200

Jan 20, 2020Body & structureVisibility & wipers

THE REAR WINDOW SHATTERED ON THE PASSENGER SIDE OF OUR VEHICLE. I CANNOT SEE OUT OF IT. THE VEHICLE WAS STATIONARY. WE DID NOT SEE ANYTHING HAPPEN TO IT (PERSON) VIA OUR SECURITY CAMERAS. I AM WORRIED IT WILL SHATTER. THIS SEEMS TO BE A COMMON PROBLEM AS I HAVE CONDUCTED RESEARCH ON THE INTERNET.

NHTSA ODI 11300399

Mar 20, 2019Electrical systemBody & structure

REAR DOOR AJAR. SENSOR SHOWS DRIVER SIDE REAR DOOR AS OPENED, WHEN IT HAS BEEN IN FACT CLOSED, CLOSED AND LOCKED, BOTH WITH AND WITHOUT CHILD LOCK ENGAGED.

NHTSA ODI 11190326

Sep 28, 2018Body & structure

LEAK DEVELOPED BEHIND THE A/C COMPRESSOR THROUGH THE FIREWALL CAUSING A BUILDUP OF WATER UNDER THE FLOORBOARD ON THE PASSENGER SIDE AND DESTROYING THE RUGS. LEAK HAD TO BE FIXED AND RUGS ALL REPLACED DUE TO MOLD ANDREW MILDEW. HAPPENED OVER A PERIOD OF TIME WHEN THE A/C WAS RUNNING.

NHTSA ODI 11132143

Jul 20, 2018Body & structure

WHILE DRIVING DOWN THE ROAD AT HIGHWAY SPEEDS THE PASSENGER FRONT DOOR WILL RANDOMLY UNLATCH. AT THIS POINT THE DOOR WILL NOT LATCH UNTIL YOU GET OUT AND MANUALLY MOVE THE LATCHING MECHANISM.

NHTSA ODI 11112621

Mar 19, 2018Visibility & wipersBody & structure

TL* THE CONTACT OWNS A 2011 FORD F-150. WHEN THE REAR WINDOW DEFROSTER WAS ACTIVATED, THE REAR WINDOW SHATTERED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 65,000.

NHTSA ODI 11080210

Mar 14, 2018Electrical systemVisibility & wipersSeat beltsBody & structure

TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING AT ANY SPEED, THE SEAT BELT INDICATOR ILLUMINATED AND REMAINED ACTIVATED. THE VEHICLE WAS TAKEN TO FINNIN FORD (3600 DUBUQUE ST, DUBUQUE, IA 52003, 563-556-1010) WHERE IT WAS DIAGNOSED THAT THE RCM NEEDED TO BE REPLACED. THE TECHNICIAN STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. *TT *JS THE CONSUMER STATED 7 WIRES WERE BURNT THROUGH IN THE WIRING HARNESS. *JS *TR

NHTSA ODI 11079113

Feb 26, 2018Body & structure

VEHICLE HAS A MODERATE WATER LEAK FROM THE REAR WINDOW.

NHTSA ODI 11075125

Jan 26, 2018Body & structure

THE BACK WINDOW OF MY F150 SHATTERED FOR NO APPARENT REASON. THE TRUCK IS KEPT IN STORAGE BECAUSE IT'S USED ONLY TO PULL A CAMPER ON A FEW OCCASSIONS DURING THE YEAR. ON JANUARY 25, 2018 I WENT INTO THE BED OF THE F150 TO INSTALL A NEW BREAK LIGHT INTO THE DOME OF THE BED. ONCE THE LIGHT WAS INSTALLED, I OPENED THE DOOR OF THE F150 TO TEST THE LIGHT AND I MANUALLY WITH MY HAND, PRESSED DOWN GENTLY ON THE BRAKE. THE BREAK LIGHT WENT ON AND I RE-ATTACHED THE LIGHTING UNIT TO THE TRUCK. ABOUT 1 MINUTE AFTER THAT A LOUD BOOM WAS HEARD AND I SAW THAT THE REAR WINDOW THAT DIVIDES THE CAB SEAT AND THE BED, ON THE PASSANGER SIDE WAS NOT ONLY SHATTERED, BUT THE MIDDLE HAD BROKEN APART AND THERE WAS GLASS NOT ONLY IN THE BED OF THE TRUCK, BUT ALSO THE BACK SEAT OF THE TRUCK WAS COVERED IN GLASS. THE TRUCK WAS IN A GARAGE WHERE IT HAD BEEN STORED FOR WEEKS EARLIER. AT NO TIME WAS THE MOTOR EVER STARTED NOR WERE THE KEYS INSERTED INTO THE IGNITION. THE DEFROST UNIT WAS NOT ON. IT APPEARS THAT SOMETHING ELECTRICAL IN THE FORD TRUCK HAS CAUSED THIS.

NHTSA ODI 11065222

Sep 16, 2017Body & structure

2011 FORD F-150 SUPERCREW XLT 4X2. IN THE LAST YEAR I HAD THE SPRING MECHANISM THAT SECURES THE FUEL DOOR BREAK AND NO LONGER PROVIDES A SECURE SEAL. I HAVE NOTICED THAT A NUMBER OF OTHER FORD F-150'S AROUND THE SAME MODEL YEARS EXHIBIT A SIMILAR ISSUE AND I WOULD HAVE THOUGHT WE WOULD HAVE SEEN A RECALL WITH THE NUMBER OF ISSUES IN THIS CATEGORY

NHTSA ODI 11023756

Oct 31, 2016Body & structure

2011 F-150 CONTINUES TO LEAK FROM REAR HEADLINER. VEHICLE WAS BROUGHT INTO FORD IN 2013 AND 2014 FOR LEAKS. FORD CLAIMED THE LEAK WAS COMING FROM THE THIRD BRAKE LAMP ON CAB. VEHICLE CONTINUES TO LEAK CAUSING MOLDY SMELLING INSIDE ALSO MAKING VISUAL OBSTRUCTION INSIDE OF VEHICLE DUE TO MOISTURE BUILD UP.

NHTSA ODI 10920314

Jul 5, 2016Body & structure

WATER IN PASSENGER SIDE FLOOR BOARD, AIR CONDITIONER IS DRAINING INSIDE THE CAB. THE DRAIN IS NOT PLUGGED.

NHTSA ODI 10882749

Jun 28, 2016Body & structureElectronic Stability Control (esc)BrakesCrash

WHILE TRAVELING THE VEHICLE UNEXPECTEDLY PUTS ITSELF INTO PARK. THE VEHICLE THEN LOCKS UP THE BREAKS AND SKIDS ACROSS THE ROAD. AFTER SKIDDING THE VEHICLE'S THROTTLE DOES NOT WORK AND THE VEHICLE IS INOPERABLE. THIS HAS HAPPENED FOR APPROXIMATELY TWO (2) YEARS. IT HAS HAPPENED WHILE DRIVING AT HIGH SPEED (70 MPH) ON A LIMITED ACCESS HIGHWAY FACILITY. IT HAS OCCURRED AT STOP LIGHTS. IN ONE INSTANCE WHILE AT A STOP LIGHT THE VEHICLE CEASED TO OPERATE AND WAS STRUCK BY ANOTHER VEHICLE. LAST WEEK WAS NOTIFIED BY THE VEHICLE MANUFACTURER THAT THEY WERE CONDUCTING A RECALL FOR THE EXACT REASON THAT HAS CAUSED ME PROBLEMS FOR THE PAST TWO YEARS. THE MALFUNCTION HAS CAUSED MECHANICAL DAMAGES TO THE VEHICLE'S SUSPENSION, STEERING, TIRES, AND ACCELERATION. THE VEHICLE VIBRATES UNCONTROLLABLY AT ANY SPEED OVER 35 MPH. THERE ARE ALSO RATTLING INSIDE AND OUTSIDE OF THE VEHICLE.

NHTSA ODI 10881362

Jan 12, 2016Electrical systemBody & structureVisibility & wipers

MY LEFT PANEL OF THE REAR WINDOW IS SHATTERED AFTER TURNING THE REAR DEFROST ON. CALLED FORD, THEY WILL NOT REPLACE.

NHTSA ODI 10819668

Nov 25, 2015Electrical systemBody & structureVisibility & wipers

TAKATA RECALL I HAVE A 2011 F-150 FX4. NOTICED THE REAR DEFROST WASN'T COMING ON ALL THE TIME, BUT IT DID COME ON AND IT MUST OF GOTTEN TO HOT...DRIVING TO WORK 11/24/15 GETTING ON THE FREEWAY I HEARD A LOUD NOISE LIKE SOMETHING HIT MY TRUCK ON THE ROOF. WHEN I GOT TO WORK...I LOOKED ON THE ROOF...NO DAMAGE. I NOTICED LATER THAT DAY THAT THE BACK PASSENGER SIDE WINDOW HAD SHATTERED...IT MUST OF GOTTEN TO HOT FROM THE DEFROSTER. LOOKING ON THE INTERNET...THERE ARE VERY MANY COMPLAINTS ABOUT THIS PROBLEM.

NHTSA ODI 10806737

Oct 20, 2015Body & structure

PLEASE REFERENCE CASE: VEHICLE MAKE/MODEL: MODEL YEAR(S): FORD/F-150 2009-2010 MANUFACTURER: FORD MOTOR COMPANY MFR'S REPORT DATE: JANUARY 28, 2011 NHTSA CAMPAIGN ID NUMBER: 11V049000 NHTSA ACTION NUMBER: N/A COMPONENT: STRUCTURE: BODY: DOOR POTENTIAL NUMBER OF UNITS AFFECTED: 280,946 I HAVE A 2011 WITH THE SAME PROBLEM AS ABOVE. THE DRIVERS SIDE DOOR HANDLE DOES NOT RETURN TO CLOSED. THIS HAS CAUSED THE DOOR TO FAIL TO LATCH WHEN BEING CLOSED ON MULTIPLE OCCASIONS, AND HAS CAUSED THE "DOOR AJAR" WARNING INDICATION TO TRIGGER WHEN RIDING DOWN THE ROADWAY. ON AT LEAST ONE OCCASION THE DOOR HAS OPENED WHILE BEING DRIVEN DUE TO THE LATCH NOT ENGAGING. PLEASE REVIEW AND CONSIDER HAVING THE NHTSA ACTION EXPANDED TO THE 2011 YEAR MODEL F-150. PROBLEM HAS BEEN ONGOING FOR SEVERAL MONTHS. VEHICLE WAS BROUGHT TO THE DEALERSHIP AND I WAS NOTIFIED THAT THIS ITEM WAS NOT COVERED UNDER THE PREMIUM WARRANTY AND THAT FORD WAS UNAWARE OF THIS PROBLEM ON THE 2011 MODEL F-150.

NHTSA ODI 10783672

Oct 6, 2015Body & structure

PRESSED REAR DEFROST BUTTON. IT FLICKERED A FEW TIMES THAN BAM! THE REAR WINDOW ON THE PASSENGER SIDE EXPLODED. VEHICLE WAS PARKED IN FRONT OF MY HOUSE. LOOKED ONLINE AND FOUND THAT MANY OTHER OWNERS EXPERIENCED THE SAME PROBLEM WITH THEIR FORD PICKUP TRUCKS, MODEL YEARS 2010 - 2013.

NHTSA ODI 10780274

Apr 25, 2015Body & structure

MY REAR BUMPER IS RUSTING AWAY AROUND THE BACK UP SENSORS. I MENTIONED IT TO THE FORD DEALERSHIP WHERE I TAKE MY VEHICLE FOR EVERYTHING SINCE IT WAS PURCHASED AND THEY SAID THEY CAN NOT DO ANYTHING. ACCORDING TO THE RUST WARRANTY ON MY VEHICLE THERE LITERALLY HAS TO BE A HOLE RUSTED THRU THE VEHICLE FOR THE WARRANTY TO KICK IN. THIS IS RIDICULOUS I PURCHASED THE VEHICLE IN NOV 2011 AFTER RETURNING FROM IRAQ AND WANTING A TOUGH NO NONSENSE VEHICLE. I HAVE ONLY HAD THE VEHICLE 3.5 YEARS AND THE BUMPER IS RUSTING OUT. I COULD SEE IF IT WAS THE FRONT BUMPER THAT GETS HIT WITH ROCKS AND DEBRIS FROM HIGHWAYS AND A SMALL NICK CAN TURN INTO DAMAGE. BUT THIS IS THE REAR BUMPER AND IM GOING TO HAVE TO REPLACE IT. FORD RUST WARRANTY WHAT A JOKE. *TR

NHTSA ODI 10712813

Apr 22, 2015Transmission & drivetrainBody & structureBrakesCrash

AT MY HOUSE, THE DRIVEWAY IS SLOPED. I HAD JUST PARKED THE TRUCK, TURNED THE ENGINE OFF, BUT LEFT KEY IN ACCESSORY POSITION. MY TWO DAUGHTERS WERE IN BACK SEAT (3 AND 8 YEARS OLD) WATCHING A MOVIE. I WALKED INTO MY GARAGE TO DROP OFF COFFEE, WENT BACK TO THE TRUCK TO RETRIEVE PASTRIES AND THEN WALKED THEM INTO GARAGE. I WAS OUT OF THE TRUCK FOR 3-4 MINUTES. I WENT BACK TO TRUCK AND TOOK MY THREE YEAR OLD OUT OF HER CAR SEAT. SHE SITS IN REAR SEAT, PASSENGER SIDE. I HAD HER IN MY ARMS WHEN I OPENED PASSENGER SIDE FRONT DOOR, REACHED ACROSS TO REMOVE KEYS. WHEN I REMOVED THE KEYS FROM THE IGNITION THE TRUCK BEGAN ROLLING DOWN THE DRIVEWAY. MY 8 YEAR OLD WAS 1/2 OUT OF THE TRUCK WHEN IT BEGAN TO ROLL. I QUICKLY PUT MY 3 YEAR OLD DOWN AND GRABBED THE 8 YEAR OLD OUT OF THE TRUCK. THE TRUCK WAS MAKING A METAL CLICKING SOUND THE ENTIRE TIME IT WAS ROLLING. TRUCK ROLLED DOWN THE DRIVEWAY, ACROSS THE STREET AND INTO THE NEIGHBORS YARD. THEIR TREE STOPPED THE TRUCK FROM ROLLING FURTHER INTO THE YARD AND THEIR HOUSE. THE TRUCK WAS STILL IN PARK WHEN I WENT INSIDE TO START IT BACK UP TO MOVE IT BACK INTO THE DRIVEWAY. I DROVE IT THE FORD DEALER ABOUT AN HOUR LATER. FORD DEALER AND FOMOCO WERE INVOLVED FOR SEVERAL MONTHS. EVENTUALLY A 'SPECIALIST' WAS FLOWN IN TO LOOK AT TRUCK. IN THE END, THEY CLAIM THERE ARE NO MECHANICAL DEFAULTS AND THEREFORE, THEY ARE NOT RESPONSIBLE. THEY ARE UNABLE TO ANSWER ANY QUESTIONS AS TO HOW THE TRUCK DID NOT MOVE FOR THE 3-4 MINUTES IT WAS ON THE DRIVEWAY WHEN I WAS BACK AND FORTH TO THE GARAGE. THEY ALSO HAVE NO EXPLANATION FOR HOW THE TRUCK ROLLED EVEN THOUGH IT WAS STILL IN PARK WHEN THIS HAPPENED. END RESULTS IS FORD CLAIMS THEY NEVER REPAIRED OR MODIFIED MY TRUCK. I HAVE NO WAY TO PROVE THEY DID OR DID NOT REPAIR ANYTHING DURING THE PERIODS OF TIME THEY HAD MY TRUCK IN THEIR POSSESSION. *TR

NHTSA ODI 10712284

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Working with the data? Download all 2,137 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Ford F-150 (super Crew) Gas verdict →