Dec 9, 2016Visibility & wipersFire
TL* THE CONTACT OWNS A 2011 FORD F-150. AFTER THE REAR WINDOW DEFROSTER WAS ACTIVATED, THE PASSENGER SIDE OF THE REAR WINDOW SHATTERED. THE CONTACT NOTICED THAT THE CASING OF THE HEATING ELEMENT AND THE SHATTERED AREA OF THE WINDOW CONTAINED BURN MARKS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
NHTSA ODI 10934122
Oct 21, 2015Electrical systemVisibility & wipersFire
VEHICLE PARKED OVERNIGHT ON CITY STREET. STARTED VEHICLE IN ~45 DEGREE WEATHER AND ACTIVATED REAR DEFROST. OVER-CURRENT THROUGH DEFROST CAUSED WINDSHIELD TO SHATTER. SMALL AMOUNTS OF SMOKE WERE PRODUCED, VEHICLE WAS TURNED OFF.
NHTSA ODI 10784447
Sep 4, 2015Electrical systemBrakesVisibility & wipersCrash2 injuries
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING APPROXIMATELY 5 MPH AND DEPRESSED THE BRAKE PEDAL TO STOP AT A STOP SIGN, THE ANTI LOCK BRAKE WARNING INDICATOR ILLUMINATED. THE BRAKE PEDAL WAS PUMPED AND THE VEHICLE SLID INTO THE INTERSECTION. THE FAILURE RECURRED ON TWO OTHER OCCASIONS. ON THE THIRD OCCASION, WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL FAILED TO RESPOND WHEN DEPRESSED. THE BRAKE PEDAL WAS PUMPED AS THE CONTACT SLID INTO AN INTERSECTION. THE CONTACT CLIPPED THE REAR OF A JEEP THAT WAS TRAVELING APPROXIMATELY 60 MPH, CAUSING THE JEEP TO FLIP OVER TWICE BEFORE LANDING UPRIGHT. THE CONTACT AND THE DRIVER OF THE OTHER VEHICLE SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION AND WERE TRANSPORTED BY AMBULANCE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE DAMAGE TO THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT WHEN THE WINDSHIELD WIPERS WERE POWERED OFF, THEY WOULD INDEPENDENTLY SWIPE ACROSS THE WINDSHIELD APPROXIMATELY EVERY TEN SECONDS. THE CONTACT STATED THAT THE FUSE HAD TO BE REMOVED SO THE WINDSHIELD WIPERS WOULD DISENGAGE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
NHTSA ODI 10761535
Feb 20, 2015Electrical systemSeatsVisibility & wipers1 injury
REAR SLIDING WINDOW DEFROSTER STOPPED WORKING AND DRIVER'S SIDE HEATED SEAT ALSO STOPPED WORKING. PRIOR TO HEATED SEAT STOPPING TO WORK, IT BECAME SO HOT IT ACTUALLY MADE MY LEG SO HOT IT HURT. IF I WAS WEARING SHORTS SKIN WOULD OF BEEN BURNT. AT THE TIME SEAT AND DEFROSTER STOPPED WORKING I SMELLED WIRES BURNING. GOOGLED THESE PROBLEMS I SAW THIS IS A VERY COMMON OCCURRENCE. TOOK MY TRUCK TO DEALERSHIP, FORD WILL FIX SEAT , BUT IT WILL COST ME $100 DEDUCTIBLE. REAR WINDOW DEFROSTER IS NOT COVERED BY MY EXTENDED WARRANTY. AT THIS TIME WAITING TO HEAR BACK FROM FORD. THERE ARE AT LEAST 20-30 COMPLAINTS ON THIS SITE ABOUT REAR DEFROSTER, FORD NEEDS TO BE HELD ACCOUNTABLE FOR THIS DEFECT. *TR
NHTSA ODI 10689583
Jan 7, 2015Visibility & wipersFire
TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT THE REAR WINDOW DEFOGGER OVERHEATED AND CAUSED THE WIRES AND REAR SEAT RUBBER FRAME TO BURN. THE CONTACT NOTICED SMOKE COMING FROM THE REAR DOOR AND ONCE OPENED, CAUSING THE REAR WINDOW TO SHATTER. THE FIRE DEPARTMENT WAS CALLED BUT A REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE REAR WINDOW DEFOGGER SYSTEM NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 68,700.
NHTSA ODI 10670600
Oct 13, 2014Electrical systemVisibility & wipersFire
WE STARTED HAVING ISSUES WITH THE REAR DEFROSTER NOT WORKING ON THE POWER SLIDING REAR WINDOW. AFTER A SHORT PERIOD OF TIME AFTER PUSHING BUTTON TO POWER THE REAR DEFROST SMOKE WAS NOTICEABLE COMING FROM THE LOWER PART OF THE REAR WINDOW ON THE PASSENGER SIDE OF THE CAB. I THEN PUSHED THE REAR DEFROST BUTTON TO TURN OFF THE POWER LOOKED BACK INTO THE REAR VIEW MIRROR TO SEE IF THE SMOKE WOULD STOP AND SAW THE WINDOW FRACTURE AS I WAS LOOKING AT IT. *TR
NHTSA ODI 10644290
Apr 10, 2013Visibility & wipersFire
TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT WHILE THE DEFROSTER WAS ACTIVATED, HE NOTICED THAT THE REAR WINDOW BEGAN MELTING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE GLASS AND DEFROSTER WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 14,600. *TR
NHTSA ODI 10505818