What 2,137 owners told NHTSA about the 2011 Ford F-150 Regular Cab

The contact owned a 2011 Ford F-150. The contact stated while driving at 15 MPH and making a left turn, in the middle of the turn, the instrument panel turned off, and the vehicle jerked forward before losing automotive power. The contact was not able to clear the intersection in time and the vehicle crashed into another vehicle on the passenger’s side. The contact stated that the vehicle rolled over onto the driver’s side. The contact was thrown halfway through the window while the vehicle was flipping over onto the side of the vehicle, and the contact lay underneath the vehicle. Soldiers arrived at the scene and lifted the vehicle to release the contact out of the driver-side door. The air bags had deployed. The vehicle was towed to a tow yard. The contact was unaware if a police report was filed. The vehicle was destroyed. The contact sustained a crushed pelvis, six fractured ribs, and nerve damage. Medical attention was required for the injuries. The local dealer was contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 170,000.

NHTSA ODI 11643389

Transmission, shifted into 4th gear and would not shift out of 4th, Take the truck and inspect it if need be! Safety of my self and others as truck down shifted to 4th gear while driving speeds of 45mph, shot rpm’s over 6k. Problem has not been reproduced yet as of today 11/23/2024 Component wasn’t inspected by any option listed above but was mentioned in the NDOT accident report attached. No symptoms or warning likes before it appeared. Truck has NO warning lamps on including but not limited to check engine light or abs.

NHTSA ODI 11627058

Lost power steering while driving. Power assist failure flash on dash and then power steering went out and caused me to crash. Just like all the recalls for the same type of vehicle same year

NHTSA ODI 11487772

12/6-Driving car at 47 mph, abruptly slowed down, resulting in car throwing me forward with my head over the steering wheel. My chest was sore the next day from the seat belt. 12/7-googled issue/saw a recall existed. Called Capital Ford, Wilmington NC-explained issue in detail and concern for my safety. Advised to wait until 1/6 for warranty appt. Called back again-no openings. Called Burgaw Ford-no appts until later in January. Called Ford customer service. First Rep. placed me on hold and did not come back. Second rep.-explained, event details, she told me she would call me back after talking to the location. No call was ever received. 12/8-Called Capital Ford-explained-asked if there were any cancellations-told no and they never received cancellations. Called Ford customer service-Agent called all locations within 75 minutes of the area with no luck regarding appts except 1 avail. 70 mins away on 12/17. In every call I clearly communicated my concern for my safety. Advised, I have a required work trip this Sunday-Wed. in SC-so my car is needed. Pleaded for assistance getting my car fixed, a rental car or guidance on the reimbursement process if corrected by someone else. Uniform answers, Must wait until 1/6, no rental, no reimbursement. My assumption by Ford's actions is the car is safe to drive-despite my personal experience indicating otherwise. Unclear why all are so dismissive of the recall issue?

NHTSA ODI 11443307

TRANSMISSION SHIFTED IN TO 2ND AT 50 MPH..LOST CONTROL HIT A FENCE POLE..BLEW UP MY TRANNY..NOBODY WILL HELP WITH TOWING

NHTSA ODI 11288822

IF I START MY TRUCK AND IMMEDIATELY PUT IT IN REVERSE MY BRAKES WILL NOT WORK, I HAVE TO LET THE TRUCK SIT FOR A COUPLE MINUTES BEFORE MY BRAKES WILL WORK. I HAVE REPLACED MY BRAKES THINKING THIS WOULD CORRECT THE PROBLEM BUT IT DID NOT. I HAVE BACKED INTO A CONCRETE POST BECAUSE OF THIS. VERY UNSAFE

NHTSA ODI 11088587

I HAVE HAD PROBLEMS WITH MY TRANSMISSION. IT WILL SLIP FROM 1ST TO 5TH WHEN STARTING OUT. IT WOULD ONLY WORK IF I PUT IT IN MANUAL MODE. WHILE IN MANUAL MODEEVERYTHING ON MY DASH WENT BLANK AND QUIT WORKING. I HAD NOTHING TO GO BY NOT EVEN MY SPEEDOMETER. ALSO IT SLIPPED FROM 5TH TO 1ST WHILE DRIVING DOWN THE HIGHWAY CAUSING IT TO LOCK UP AND MY WIFE HIT ME FROM BEHIND. I TOOK IT TO WORLD OF FORD IN PENSACOLA. THEY TOLD ME ABOUT 2 RECALLS. 16S19,16N02, NHTSA RECALL 16V248. MY TRUCK HAS BEEN THERE FOR OVER 10DAYS AND THEY SAID THERE IS NO TIMEFRAME ON WHEN IT WILL BE FIXED. I HAVE A PREGNANT WIFE AND A JOB AND NOW I'M OUT OF MY VEHICLES. THE MANAGER AT WORLD OF FORD FRANK TOLD ME TO DRIVE IT AWAY FROM HIS SHOP THAT THEY WEREN'T GOING TO FIX IT. I CAN'T DRIVE THE TRUCK BY IT'S DANGEROUS. I DO HAVE HIS CONVERSATION RECORDED BY HE WAS TELLING ME TO DRIVE THE TRUCK AWAY AFTER IT LOCKED UP ON ME. NOW I'M TRYING OTHER SOURCES TO SEE WHAT I NEED TO DO. ANYTHING WOULD HELP. I CAN'T AFFORD 40$ A DAY FOR A RENTAL. ESPECIALLY SINCE I FEEL LIKE IT'S A FORD ISSUE NOT ANYTHING I DID. ## VIN PASSED ## FORD F-150 2011 ##

NHTSA ODI 11046046

TL*THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE JERK AND CRASHED INTO ANOTHER VEHICLE WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED BUT NOT REPAIRED. THERE WERE NO INJURIES REPORTED AND NO MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

NHTSA ODI 10678910

I APPROACHING AN INTERSECTION AND LET OFF THE GAS, AND STARTED TO SLOWDOWN SEVERAL HUNDRED YARDS BEFORE COMING TO INTERSECTION. THE F-150 SUDDENLY BEGAN TO ACCELERATE WITHOUT MY FOOT ON THE GAS AND MY FOOT APPLY AS HARD AS I COULD TO THE BRAKE. THE TRUCK WAS ACCELERATING ON OWN. ABS KICKED IN AND PULSED. BUT AGAIN TRUCK WAS ACCELERATING WITHOUT MY FOOT ON THE GAS I COMPLETE MADE SURE FOOT WAS REMOVED AND BOTH FEET ON BRAKES. ATTEMPTED TO PUMP AND IMMEDIATELY AFTER RELATING FROM BRAKE AS PUMPING TO TRY AND STOP AS HARD STOP DIDN'T WORK IT WAS LIKE IT WAS BUILDING UP AND SHOOT OUT LIKE A BULLET AND HIT CAR IN FRONT ME. ONCE HIT THEN QUIT ACCELERATING. THE FRONT LIFTED UP AND FULL ACCELERATING BUT FEET WERE BOTH ON BRAKES. LUCKY NO ONE WAS HURT. SMALL DAMAGE TO BOTH VEHICLE BECAUSE WAS AS LOW SPEED INTERSECTION. IF THERE WASN'T A VEHICLE IN FRONT ME. I WOULD SHOT INTO INTERSECTION WHERE ONLY WHO KNOWS WHAT COULD HAVE OCCURRED TO MYSELF AND OTHERS. THIS WAS A LIFE THREATENING SITUATION, THAT COULD HAVE GONE REALLY BAD.. END RESULT COULD HAVE BEEN FATAL. THIS NEEDS TO BE INVESTIGATED BY FORD AND NO ONE ELSE SHOULD BE INJURED OR LIVES TAKEN FROM AN ISSUE THAT NEEDS IMMEDIATE ATTENTION AND RESOLUTION TO THE VEHICLE OWNERS THAT ARE SCARED TO DRIVE THERE VEHICLE BECAUSE OF THIS OCCURRENCE. FORD NEEDS TO MAKE THIS RIGHT AND MAKE SURE ALL VEHICLES THIS IS REPORTED ON ARE SAFE OR TAKEN OUT OF COMMISSION TO MAKE OUR ROADS SAFE FOR OTHERS AND DRIVES. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 10557560

TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 62 MPH, THE VEHICLE BEGAN TO SHAKE VIOLENTLY AND DECREASE SPEED. THE CHECK ENGINE LIGHT ILLUMINATED SIMULTANEOUSLY. THE VEHICLE WAS NOT TAKEN FOR INSPECTION OR REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

NHTSA ODI 10545492

TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED WHEN THE VEHICLE WAS TURNED ON THE ENGINE IDLED EXCESSIVELY AND THE BEGAN TO SMOKE. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE ALSO STALLED WHILE DRIVING APPROXIMATELY 20 MPH. THE CONTACT WAS A ABLE TO DRIVE ONTO THE EMERGENCY LANE AND RESTART THE VEHICLE; HOWEVER, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED THE TRANSMISSION DISENGAGED AND THE RPMS INCREASED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING BUT THEY WERE UNABLE TO LOCATE THE FAILURE. THE DEALER REPLACED THE TURBO CHARGER LINE; YET, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000. THE CURRENT MILEAGE WAS 23,800.

NHTSA ODI 10520394