What 2,137 owners told NHTSA about the 2011 Ford F-150 Regular Cab

Fuel Pump Fuse - 27 melted. Is a common problem according to Internet forums on 2010-2014 models.

NHTSA ODI 11564995

ADVANCE TRAC WARNING LIGHT CAME ON SCREEN AS WIFE AND 2 YOUNG CHILDREN WERE DRIVING UNDER NORMAL CONDITIONS AT NIGHT. IMMEDIATELY WIFE LOST POWER STEERING AND COULD NOT AVOID A MAILBOX IN FRONT OF HOUSE . TRUCK IMMEDIATELY SHUT DOWN UPON CRASHING INTO MAILBOX AND WOULD NOT RESTART. . HOWEVER LIGHTS , CLUSTER IN DASH AND INTERIOR LIGHTS WOULD NOT SHUT OFF , WITH KEY REMOVED FROM IGNITION . WIFE OPENED DOORS . SHE INSERTED KEY INTO IGNITION WHILE TURNING SWITCHES AND KNOBS ATTEMPTING TO SHUT DOWN ACCESSORIES . NOTHING WOULD SHUT OFF . SYNC SYSTEM WAS ASKING SEVERAL UNINVITED QUESTIONS , WHILE CLUSTER WAS TURNING OFF AND ON , BLINKING , FLASHING RANDOM WARNING LIGHTS AND INDICATORS . BLINKERS WOULD NOT WORK . TOWED VEHICLE HOME . WITH KEY NOT IN IGNITION , SAME THINGS , LIGHTS WOULD NOT TURN OFF . REMOVED VEHICLE GROUND CABLE FROM BATTERY POST . PURCHASED AND INSTALLED BRAND NEW MOTORCRAFT BATTERY AND STILL HAVE SAME ISSUES . CAN NOT DRIVE TRUCK AT THIS POINT AS THIS IS A SAFETY NIGHTMARE WAITING TO HAPPEN TO UNSUSPECTING DRIVERS AND PASSENGERS . THERE WAS NO PREVIOUS WARNING OR PRE-EMPTIVE MEASURES THAT COULD HAVE PREVENTED THIS FROM OCCURRING . AFTER RESEARCHING THIS ISSUE , WE KNOW FORD IS AWARE OF IT . WE KNOW THEY WILL NOT RECALL THE RACK AND PINION STEERING THAT CAUSES THIS . PLEASE LET ME BE PERFECTLY CLEAR : WE DO NOT CARE NOR WANT TO BE PART OF A CLASS ACTION LAWSUIT . WE ARE FORD LOVERS AND OWNERS SINCE A 1978 PINTO . WE ONLY WANT OUR TRUCK TO BE FIXED AT NO CHARGE TO US . WE DO NOT HAVE ANY INTEREST IN EXASPERATING THIS ISSUE WITH OTHER OWNERS TO FURTHER BASH THE FORD BRAND . WE ONLY WISH TO TAKE IT TO THE DEALERSHIP AND GET IT FIXED WITH FORD AT THE VERY LEAST GIVING US A DISCOUNT ON THE LABOR OR PARTS . IF NOT FULL REIMBURSEMENT , HALF OFF WOULD ,MAKE ME A HAPPY FORD OWNER AGAIN AND IN THE FUTURE . COVID 19 HAS LEFT US BROKE . FORD PLEASE HELP US !!!!!

NHTSA ODI 11402909

TRUCK LOCKED UP ON ME ON THE HIGHWAY DOING 70+ MPH & CAUSED ME TO SPIN OUT & WRECK. IT'S A RECALL FOR THAT ISSUE THAT FORD WILL NOT FIX FOR ME BECAUSE OF MILEAGE. TERRIBLE CUSTOMER SERVICE & ENDANGERED MY LIFE & OTHERS THAT DAY FOR A ISSUE THAT THEY'RE RESPONSIBLE FOR.

NHTSA ODI 11340915

TRANSMISSION SHIFTED IN TO 2ND AT 50 MPH..LOST CONTROL HIT A FENCE POLE..BLEW UP MY TRANNY..NOBODY WILL HELP WITH TOWING

NHTSA ODI 11288822

REAR VIEW WINDSHIELD SHATTERED AND BLEW UP AFTER MY REAR DEFROST WINDOW STOPPED WORKING. I WAS DRIVING MY TRUCK WHEN IT BLEW UP AND I STARTED SMELLING SMOKE

NHTSA ODI 11196798

I WAS ON THE ROAD WHEN MY TRUCK STARTED TO SMELL BURNED AND THE TRUCK WAS BURNING. IT WAS TOTALLY LOST. WE WERE 4 PEOPLE WHO WERE UP AND WE WERE ALSO BURNED.

NHTSA ODI 11162108

VEHICLE PARKED OVERNIGHT ON CITY STREET. STARTED VEHICLE IN ~45 DEGREE WEATHER AND ACTIVATED REAR DEFROST. OVER-CURRENT THROUGH DEFROST CAUSED WINDSHIELD TO SHATTER. SMALL AMOUNTS OF SMOKE WERE PRODUCED, VEHICLE WAS TURNED OFF.

NHTSA ODI 10784447

TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING APPROXIMATELY 5 MPH AND DEPRESSED THE BRAKE PEDAL TO STOP AT A STOP SIGN, THE ANTI LOCK BRAKE WARNING INDICATOR ILLUMINATED. THE BRAKE PEDAL WAS PUMPED AND THE VEHICLE SLID INTO THE INTERSECTION. THE FAILURE RECURRED ON TWO OTHER OCCASIONS. ON THE THIRD OCCASION, WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL FAILED TO RESPOND WHEN DEPRESSED. THE BRAKE PEDAL WAS PUMPED AS THE CONTACT SLID INTO AN INTERSECTION. THE CONTACT CLIPPED THE REAR OF A JEEP THAT WAS TRAVELING APPROXIMATELY 60 MPH, CAUSING THE JEEP TO FLIP OVER TWICE BEFORE LANDING UPRIGHT. THE CONTACT AND THE DRIVER OF THE OTHER VEHICLE SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION AND WERE TRANSPORTED BY AMBULANCE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE DAMAGE TO THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT WHEN THE WINDSHIELD WIPERS WERE POWERED OFF, THEY WOULD INDEPENDENTLY SWIPE ACROSS THE WINDSHIELD APPROXIMATELY EVERY TEN SECONDS. THE CONTACT STATED THAT THE FUSE HAD TO BE REMOVED SO THE WINDSHIELD WIPERS WOULD DISENGAGE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

NHTSA ODI 10761535

REAR SLIDING WINDOW DEFROSTER STOPPED WORKING AND DRIVER'S SIDE HEATED SEAT ALSO STOPPED WORKING. PRIOR TO HEATED SEAT STOPPING TO WORK, IT BECAME SO HOT IT ACTUALLY MADE MY LEG SO HOT IT HURT. IF I WAS WEARING SHORTS SKIN WOULD OF BEEN BURNT. AT THE TIME SEAT AND DEFROSTER STOPPED WORKING I SMELLED WIRES BURNING. GOOGLED THESE PROBLEMS I SAW THIS IS A VERY COMMON OCCURRENCE. TOOK MY TRUCK TO DEALERSHIP, FORD WILL FIX SEAT , BUT IT WILL COST ME $100 DEDUCTIBLE. REAR WINDOW DEFROSTER IS NOT COVERED BY MY EXTENDED WARRANTY. AT THIS TIME WAITING TO HEAR BACK FROM FORD. THERE ARE AT LEAST 20-30 COMPLAINTS ON THIS SITE ABOUT REAR DEFROSTER, FORD NEEDS TO BE HELD ACCOUNTABLE FOR THIS DEFECT. *TR

NHTSA ODI 10689583

WHILE DRIVING MY NORMAL COMMUTE TO WORK ON AN AVERAGE COLD DAY THE REAR DEFROSTER SHORTED OUT, CAUGHT FIRE AND BLEW OUT THE REAR WINDOW ON THE PASSENGER SIDE (THREE PART SLIDING WINDOW) FOLLOWING THIS INCIDENT THE PASSENGER SEAT HEATER AND REAR DEFROSTER FAIL TO OPERATE. AT THIS SAME TIME THE AUXILIARY POWER PLUG BLEW FUSES IN TWO DEVICES. I TOOK THE PICKUP TO OUR LOCAL DEALERSHIP AND TOLD THEM WHAT HAPPENED ALONG WITH THE FACT THAT I HAVE AN EXTENDED 75,000 MILE WARRANTY THROUGH FORD MOTOR CO. THE DEALERSHIP TOLD ME "GLASS IS NOT COVERED UNDER WARRANTY" AND SENT ME ON MY WAY. *TR

NHTSA ODI 10678731

WE STARTED HAVING ISSUES WITH THE REAR DEFROSTER NOT WORKING ON THE POWER SLIDING REAR WINDOW. AFTER A SHORT PERIOD OF TIME AFTER PUSHING BUTTON TO POWER THE REAR DEFROST SMOKE WAS NOTICEABLE COMING FROM THE LOWER PART OF THE REAR WINDOW ON THE PASSENGER SIDE OF THE CAB. I THEN PUSHED THE REAR DEFROST BUTTON TO TURN OFF THE POWER LOOKED BACK INTO THE REAR VIEW MIRROR TO SEE IF THE SMOKE WOULD STOP AND SAW THE WINDOW FRACTURE AS I WAS LOOKING AT IT. *TR

NHTSA ODI 10644290

MY HEATED SEAT DRIVERS SIDE BECAME VERY HOT - CAUSING SMALL RED SPOT ON MY LEG. PULLED SEAT COVER WHICH HAD BECOME DISTORTED AND DISCOVERED HEATED SEAT ELEMENT HAD SHORTED OUT MELTING COPPER WIRING AND BURNING A HOLE IN FOAM SEAT CUSHION. ENDED UP REPLACING ELEMENT AND LEATHER SEAT COVER ON MY OWN JUST PARTS COST NEARLY $600. CONTACTED FORD CUSTOMER SERVICE THREE TIMES WITH NO RESPONSE. CHECKED GOOGLE SEARCH AND THERE ARE MANY PEOPLE HAVING ISSUES WITH THESE ELEMENTS. I SAVED COVER, AND ELEMENT AND HAVE PICTURES AVAILABLE. *TR

NHTSA ODI 10595024

CPSC: I144350A. 2011 FORD F-150. CONSUMER STATED THE ELECTRIC POWER STEERING SYSTEM LOST POWER. *LN THE CONSUMER STATED WHILE DRIVING, A BLOCK OF ICE FELL OFF A TRUCK THAT WAS AHEAD OF HIM, AND EVASIVE ACTION WAS NOT POSSIBLE DUE TO THE ICE AND TRAFFIC VOLUME. THE ICE STUCK THE ALTERNATOR WHICH WAS POSITIONED 10 INCHES OFF THE GROUND ON THE LOWER LEFT FRONT OF THE VEHICLE. THEN VEHICLE THEN BEGAN TO LOSE ELECTRICAL POWER . EVENTUALLY, THE VEHICLE LOST ELECTRICAL POWER STEERING. HE WAS ABLE TO PULL HARD ON THE STEERING WHEEL AND WAS ABLE TO STEER A SLIGHT CURVE. HE THEN REALIZED HE HAD NO BRAKES, SO HE SHOT ACROSS THE HIGHWAY, WHICH WAS USUALLY BUSY, AND HE STOMPED ON THE EMERGENCY BRAKE AND CAME TO A STOP. THE CONSUMER THEN DISCOVERED THERE WAS A FIRE UNDERNEATH THE ENGINE, BUT QUICKLY PUT IT OUT WITH THE SNOW. *JB

NHTSA ODI 10585886

ON THE NIGHT OF DEC 20, 2013, I WAS TRAVELING SOUTH ON I81 NORTH OF SYRACUSE NY. ROAD CONDITIONS WERE NOT VERY GOOD. A BLOCK OF ICE FELL OFF A TRUCK AHEAD OF ME, EVASIVE ACTION WAS NOT POSSIBLE DUE TO ICE AND TRAFFIC VOLUME. THE ICE STRUCK THE ALTERNATOR WHICH IS CLEVERLY POSITIONED ABOUT 10" OFF THE GROUND ON THE LOWER LEFT FRONT OF THE VEHICLE. THE VEHICLE BEGAN TO LOSE ELECTRICAL POWER SYSTEM BY SYSTEM. I CANT RECALL THE EXACT SEQUENCE, AS IT WAS ALL HAPPENING PRETTY FAST. EVENTUALLY, THE ELECTRIC POWER STEERING SYSTEM LOST POWER. WHEN THIS HAPPENS ON THIS VEHICLE, YOU LOSE ALL STEERING CAPABILITY. ITS NOT LIKE ITS JUST MANUAL STEERING, THERE IS NO STEERING OTHER THAN THE ABILITY TO SLIGHTLY ALTER COURSE BY PULLING EXTREMELY HARD ON THE WHEEL. THE VEHICLE HAD NO LIGHTS, THE SHOULDERS WERE UNPLOWED, STOPPING WASN'T A GOOD IDEA. AS GOOD FORTUNE WOULD HAVE IT, THE CICERO NY EXIT PRESENTED ITSELF AT THAT MOMENT. I WAS ABLE TO PULL EXTREMELY HARD ON THE WHEEL AND WAS ABLE TO STEER THE SLIGHT CURVE. AT THE BOTTOM, I DISCOVERED I HAD NO BREAKS. I SHOT ACROSS THE USUALLY BUSY NY 31 AND INTO A KWIKSTOP, WHERE I STOMPED ON THE EMERGENCY BRAKE AND CAME TO A STOP. WE SHORTLY DISCOVERED A FIRE UNDERNEATH THE ENGINE AND WERE ABLE TO EXTINGUISH IT WITH SNOW. I CANNOT BELIEVE A STEERING SYSTEM LIKE THIS IS PERMITTED. HAD I KNOWN IT HAD THIS SYSTEM AND ITS LIMITATIONS, ID NEVER HAVE BOUGHT THE CAR. IF MY SON AND I HAD BEEN KILLED THAT NIGHT, IT WOULD HAVE ALL BEEN CHALKED UP TO ROAD CONDITIONS. IN FURIOUS ABOUT THIS SYSTEM. IT NEEDS TO BE RECALLED.....NOW. *TR

NHTSA ODI 10583774

I APPROACHING AN INTERSECTION AND LET OFF THE GAS, AND STARTED TO SLOWDOWN SEVERAL HUNDRED YARDS BEFORE COMING TO INTERSECTION. THE F-150 SUDDENLY BEGAN TO ACCELERATE WITHOUT MY FOOT ON THE GAS AND MY FOOT APPLY AS HARD AS I COULD TO THE BRAKE. THE TRUCK WAS ACCELERATING ON OWN. ABS KICKED IN AND PULSED. BUT AGAIN TRUCK WAS ACCELERATING WITHOUT MY FOOT ON THE GAS I COMPLETE MADE SURE FOOT WAS REMOVED AND BOTH FEET ON BRAKES. ATTEMPTED TO PUMP AND IMMEDIATELY AFTER RELATING FROM BRAKE AS PUMPING TO TRY AND STOP AS HARD STOP DIDN'T WORK IT WAS LIKE IT WAS BUILDING UP AND SHOOT OUT LIKE A BULLET AND HIT CAR IN FRONT ME. ONCE HIT THEN QUIT ACCELERATING. THE FRONT LIFTED UP AND FULL ACCELERATING BUT FEET WERE BOTH ON BRAKES. LUCKY NO ONE WAS HURT. SMALL DAMAGE TO BOTH VEHICLE BECAUSE WAS AS LOW SPEED INTERSECTION. IF THERE WASN'T A VEHICLE IN FRONT ME. I WOULD SHOT INTO INTERSECTION WHERE ONLY WHO KNOWS WHAT COULD HAVE OCCURRED TO MYSELF AND OTHERS. THIS WAS A LIFE THREATENING SITUATION, THAT COULD HAVE GONE REALLY BAD.. END RESULT COULD HAVE BEEN FATAL. THIS NEEDS TO BE INVESTIGATED BY FORD AND NO ONE ELSE SHOULD BE INJURED OR LIVES TAKEN FROM AN ISSUE THAT NEEDS IMMEDIATE ATTENTION AND RESOLUTION TO THE VEHICLE OWNERS THAT ARE SCARED TO DRIVE THERE VEHICLE BECAUSE OF THIS OCCURRENCE. FORD NEEDS TO MAKE THIS RIGHT AND MAKE SURE ALL VEHICLES THIS IS REPORTED ON ARE SAFE OR TAKEN OUT OF COMMISSION TO MAKE OUR ROADS SAFE FOR OTHERS AND DRIVES. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 10557560

FROM A DEAD STOP I ACCELERATED TO TURN INTO HER DRIVEWAY THE ENGINE HESITATED AND STUMBLED IT SOUNDED LIKE YOU HAD THROWN A HANDFUL OF MARBLES INSIDE THE INTAKE THE ENGINE MADE A FUNNY NOISE THEN DIED AFTER GETTING IT RESTARTED THE CHECK ENGINE LIGHT CAME ON UPON RETURNING THE VEHICLE TO THE DEALERSHIP I FOUND OUT IT HAD MELTED THE INTAKE MANIFOLD SENSORS AND PART OF THE THROTTLE BODY AWAY FORD HAS NO IDEA WHAT CAUSED THIS THE TRUCK IS ALSO BEEN PLAGUED WITH ELECTRICAL PROBLEMS. APPARENTLY IT CAME REAL CLOSE TO AN ENGINE FIRE THE TRUCK IS STILL BROKE DOWN AT THE DEALERSHIP SINCE AUGUST 5, 2011. *TR

NHTSA ODI 10428114