Feb 2, 2021Brakes
SAME AS RECALL # 19S07, DRIVING ON HIGHWAY 40-45 MPH SUDDENLY DOWNSHIFTING TO 1ST CAUSING VEHICLE TO SQUEAK AND JERK THINKING I WAS IN A REAR END COLLISION,STOPPING TRAFFIC,GETTING OUT OF VEHICLE AND CONFRONTING DRIVER TO THE REAR.FORD SAID WRONG VIN AND CHARGED $150 FOR UPDATE.
NHTSA ODI 11394319
Aug 10, 2020BrakesElectrical system
TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT UPON START OF HIS VEHICLE, THE VEHICLE FAILED TO COME TO A COMPLETE STOP WHILE DEPRESSING THE BRAKE PEDAL. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL WOULD HARDEN AS THE FAILURE OCCURRED. ALSO, THE CHECK BRAKE SYSTEM WARNING MESSAGE WAS INTERMITTENTLY DISPLAYED ON THE INSTRUMENT PANEL. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, AN ABNORMAL NOISE WOULD EMIT FROM THE ENGINE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH A DEFECTIVE ELECTRONIC VACUUM PUMP. THE CONTACT SPOKE WITH TADD JENKINS FORD (1090 FORD WAY, BLACKFOOT, ID 83221) AND THE MANUFACTURER WHO BOTH INFORMED HIM THAT THERE WERE NO RECALLS ON THE VEHICLE FOR THE ELECTRONIC VACUUM PUMP. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 115,000.
NHTSA ODI 11348456
Jul 26, 2020Transmission & drivetrainBrakes
WHEN U GO TO PUT TRUCK IN GEAR IT MAKES A LOUD NOISE AND DOESN'T HAVE POWER AND CHECK ENGINE LIGHT COMES ON.ALSO BRAKES GO TO FLOOR AT TIMES
NHTSA ODI 11341477
Dec 21, 2019Brakes
THE ELECTRIC VACUUM PUMP FOR THE BRAKE BOOSTER ON MY 2011 FORD F150 IS SHOWING THE SYMPTOMS OF FAILURE. (SUDDENLY VERY LOUD) IT'S ONLY A MATTER OF TIME. FORD HAS ACKNOWLEDGED THAT THIS PART GOES BAD TOO QUICKLY AND OFFERS AN EXTENDED WARRANTY FOR TRUCKS SHOWING THIS SYMPTOM, IF THE TRUCK WAS BUILT AT CERTAIN PLANTS AND CERTAIN DATES. MY TRUCK WAS BUILT AT ONE OF THOSE PLANTS AND BETWEEN THOSE DATES, BUT THEY CLAIM THAT MY TRUCK DOESN'T QUALIFY FOR THE PROGRAM BECAUSE SUPPOSEDLY THE PART IN MY TRUCK ISN'T THE SAME ONE EVEN THOUGH IT LOOKS THE SAME, IT'S IN THE SAME SPOT, IT'S FAILING THE SAME WAY, AND IT'S FAILING WITHIN THE EXTENDED WARRANTY PERIOD. THEY ALSO SAY THAT WHEN THIS PART FAILS IT CAN SUBSTANTIALLY REDUCE BRAKING POWER.
NHTSA ODI 11290585
Nov 22, 2019Transmission & drivetrainSpeed controlBrakes
POWER TRAIN COMING ON ALL TIME / BRAKE PROBLEMS/ LIGHT COMING ON ALL TIMES
NHTSA ODI 11281883
Nov 11, 2019Brakes
STARTED MY VEHICLE AND WENT TO LEAVE A GAS STATION. STEPPED ON BRAKES TO STOP FOR ONCOMING TRAFFIC AND THE PEDAL WAS HARD AS A ROCK AND DID NOT STOP THE VEHICLE. PRESSED SUPER HARD ON THE PEDAL AND THE VEHICLE STOPPED. IT WAS FINE AFTER THAT UNTIL I GOT HOME, TURNED OFF THE VEHICLE AND LEFT SIT FOR AN HOUR. STARTED VEHICLE AND THE SAME ISSUE HAPPENED AGAIN. DID SOME RESEARCH AND FOUND OUT ABOUT THE BRAKE VACUUM PUMP ISSUE. I CALLED FORD TO SEE IF MY VEHICLE WAS ON THE EXTENDED WARRANTY COVERAGE (15N05), OF COURSE MY VEHICLE WAS NOT COVERED. HAD MY WIFE BEEN DRIVING THIS VEHICLE, I DO NOT THINK SHE WOULD HAVE BEEN ABLE TO PRESS HARD ENOUGH FOR IT TO STOP.
NHTSA ODI 11279362
Oct 17, 2019Transmission & drivetrainBrakesEngine
IN 2016 I WENT TO GET RECALL REPAIRED FROM FRANKLIN TN DEALERSHIP I PURCHASED THE TRUCK FROM, THEY REFUSED, IN 2019, THEY CLAIM THAT THE SOFTWARE WAS NOT AVAILABLE FROM FORD, ONLINE IN EMAILS TO ANOTHER DEALER, I HAVE NOT BEEN TOLD WHEN TO BRING TRUCK IN TO GET ALL RECALLS REPAIRED. BOTH DEALERSHIPS ARE IN TN. WHEN IN FIRST GEAR, THE TRUCK WILL JERK BACK DOWN AND WON'T ALLOW ME TO GO TO 2ND GEAR WITHOUT PRESSING HARD ON GAS, LOUD FAN NOISE FROM THE HOOD, BREAKS GO TO THE FLOOR AND I HAVE TO PUMP TO FEEL TRUCK SLOWING DOWN, AIR AND HEAT CONTINUE TO NOT WORK, AIR WON'T GET COOL AND HEAT WON'T GET HOT, BOTH DEALERSHIPS HAVE REFUSED TO REPAIR OR BLAMED FORD FOR NOT GIVING THEM WHAT THEY NEEDED TO FIX THE RECALLS. I AM DOCUMENTING SO MY FAMILY WILL BE ABLE TO GIVE THIS TO ATTORNEY. THE DOWN SHIFT HAPPENS WHEN THE TRUCK IS IN DRIVE MOVING ON ANY AND EVERY STREET, PARKING LOT, STOP LIGHT/SIGN. THE LOUD FAN NOISE FROM THE ENGINE ONLY HAPPENS WHEN THE TRUCK IS STARTED, THE BRAKES HAVE BEEN GOING TO THE FLOOR FOR 8 YEARS AT DIFFERENT TIMES OF THE DAY/NIGHT WHEN DRIVING.
NHTSA ODI 11269257
Sep 20, 2019Brakes
BRAKE FAILURE - 2011 FORD F-150, 6 SPEED TRANSMISSION, BRAKES FAILED FROM A FIRM RESPONSE TO ZERO RESPONSE (BRAKE PEDDLE WENT FULL IN). SHOP INFORMED ME MASTER CYLINDER SEAL FAILED DUMPING BRAKE FLUID INTO THE BOOSTER. SENSOR ALSO IN FAILED CONDITION. ALL THREE PARTS NEED REPLACED. FORD RECALL OUT FOR THIS CONDITION ON 2013-2016 F-150 6 SPEED TRUCKS. THIS CONDITION IS THE SAME FOR MY 2011. FORD HAS TOLD ME THAT RECALL DOES NOT APPLY TO MY VEHICLE ALTHOUGH SIMILAR. I WAS ABLE TO BRING TRUCK TO A STOP FROM 35 MPH ON A CITY STREET. TRUCK STOPPED ABOUT 6 FT INTO INTERSECTION. NO COLLISION OR WRECK OCCURRED. TRUCK IN REPAIR AT THIS TIME. *TT *AS
NHTSA ODI 11256940
Sep 8, 2019Brakes
BRAKE VACUUM PUMP FAILED WHICH RESULTED IN BRAKE PEDAL BEING VERY STIFF AND BRAKES BEING VERY POOR AFTER A COLD START.
NHTSA ODI 11254009
Aug 17, 2019Brakes
TOTAL LOSS OF BRAKES, ALMOST GOT INTO AN ACCIDENT. BRAKE LIGHT WARKING SUDDENLY CAME ON, PULLED OVER TO CHECK, EMPTY BRAKE FLIUD, FILLLED UP THE BRAKE FLUID, IN 10 MINUTES ALL THE BRAKE FLUID IS GONE. NO SIGNS OF LEAK ON THE FLOOR. TOWING IT BACK TO THE HPUSE
NHTSA ODI 11244615
Jul 7, 2019Brakes
HAD FORD CUSTOMER SATISFACTION PROGRAM 15N05 DONE ON MY TRUCK JANUARY 2017 AFTER VACUUM PUMP NOISES IN THE FRONT END. VEHICLE WAS AT 90.5K MILES THEN AND IS NOW AT 120.5K MILES. NOTICED A FEW WEEKS AGO THE VACUUM PUMP WAS AGAIN MAKING THE SAME VIBRATION NOISES AT STARTUP...PROBABLY EVEN WORSE (NOISIER, SEVERAL CYCLES OF VIBRATION INSTEAD OF JUST ONE). SINCE I WAS PAST THEIR 1-YEAR/12K MILE WARRANTY PROGRAM ON THE UNIT, FORD DEALER AND CUSTOMER SERVICE HAVE BOTH DECLINED TO SUPPORT ANOTHER REPLACEMENT IN ANY WAY. WAS READING ON F150 FORUMS AND OTHER CUSTOMERS ARE EXPERIENCING THE SAME FAULTY VACUUM PUMPS AFTER HAVING THE WARRANTY WORK DONE. SO, NOW I HAVE A NOISY VACUUM PUMP AND VERY SLIGHT PEDAL CHANGES AT FIRST START-UP THAT I MUST PAY TO FIX. NO INCIDENTS SO FAR BUT NOW I'M ON THE HOOK FOR AN ADDITIONAL REPAIR AFTER ONLY 18MONTHS/30K MILES WITH THE FORD RECOMMEND REPLACEMENT PUMP. NOTHING ON VEHICLES THESE DAYS ONLY HAS A 30K MILE LIFE. THAT'S TERRIBLE. FOR SAFETY'S SAKE, I'M GOING TO HANDLE THIS REPLACEMENT ON MY OWN AND HAVE NO RECOURSE AT THIS MOMENT FOR SATISFACTION BESIDES TO ATLEAST REPORT THAT FORD REPLACED AN EASILY FAILING VACUUM PUMP WITH ANOTHER EASILY FAILING VACUUM PUMP AND THEY DO NOT STAND BEHIND THAT WORK. IF THIS SAFETY ISSUE WAS SEVERE ENOUGH TO CREATE A SATISFACTION PROGRAM/EXTENDED WARRANTY PROGRAM THE FIRST TIME AROUND, WHY IS SAFETY NO LONGER IMPORTANT THE SECOND TIME AROUND WHEN IT IS FAILING AGAIN? ANSWER - BECAUSE THEY DON'T HAVE THE NHTSA INVESTIGATING THEM THIS TIME AROUND....MAYBE ENOUGH COMPLAINTS LIKE MINE AND IT WILL RE-OPEN THE CASE.
NHTSA ODI 11229942
Jun 22, 2019Transmission & drivetrainBrakes
I OWN A 2011 FORD F150 THAT WAS UNDER A TRANSMISSION RECALL THAT WAS VERY SERIOUS IN NATURE: 16V248000 -FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150 TRUCKS, 2012 FORD EXPEDITION, LINCOLN NAVIGATOR, AND FORD MUSTANG VEHICLES. THE AFFECTED VEHICLES ARE EQUIPPED WITH AN AUTOMATIC TRANSMISSION THAT MAY UNEXPECTEDLY DOWNSHIFT TO FIRST GEAR, REGARDLESS OF VEHICLE SPEED. I HAD THIS RECALL PERFORMED AND EVER SINCE, I'VE HAD TRANSMISSION ISSUES. THE TRANSMISSION DOES NOT RESPOND AS IT SHOULD. THE TRUCK TAKES OFF VERY SLOWLY AS IT ACCELERATES (VERY DANGEROUS IN TRAFFIC). ON TOP OF THAT IT HAS SHIFTING PROBLEMS. THE DEALERSHIP (EBY FORD IN GOSHEN, IN) HAS BEEN NO HELP WHATSOEVER. NOW, ON TOP OF NOT GETTING THIS TAKEN CARE OF, I NOW HAVE ANOTHER ISSUE WITH THE VEHICLE (THAT'S ALSO BEEN AN ONGOING PROBLEM): 'FIELD SERVICE ACTION NUMBER: 15N05. MY VEHICLE HAS 152,XXX MILES ON IT AND THEY'RE SAYING THEY CAN'T COVER THIS BECAUSE IT'S OVER 150,000. I NEED HELP GETTING THIS VEHICLE IN A A SAFE DRIVING CONDITION SO THAT I SOMEONE DOESN'T END UP SERIOUSLY INJURED OR DEAD. PLEASE HELP! THESE THINGS OCCUR WHILE THE VEHICLE IS BEING OPERATED. THERE IS ONLY ONE OPTION BELOW FOR "WHEN DID THIS HAPPEN?". I SELECTED TODAY, HOWEVER, THIS HAS BEEN AN ONGOING THING SINCE THE ORIGINAL RECALL WAS PERFORMED (MENTIONED ABOVE).
NHTSA ODI 11221854
Apr 27, 2019Brakes
NO OR POOR BRAKING RIGHT AFTER ENGINE STARTUP AND TRAVELING IN REVERSE (VACUUM ASSIST). VERY POOR BRAKING AT EMERGENCY OR PANIC STOP (AS IF THE BRAKE LINES NEED BLED). TRAVEL SPEED AT ABOUT 45MPH. ONLY 27K MILES ON VEHICLE. SIMILAR TO CONCERNS THAT PROMPTED THE FORD 19S07 WARRANTY EXTENSION FOR THE ELECTRIC VACUUM ASSIST UNIT, BUT THIS VEHICLE IS NOT COVERED BY THAT. FORD DEALERSHIP WANTS OVER $100 TO DIAGNOSE BRAKE SYSTEM. VERY SCARRY DRIVING!
NHTSA ODI 11204097
Apr 25, 2019Speed controlElectronic Stability Control (esc)Brakes
UPON STARTING VEHICLE AND BEGINNING MOVEMENT, THE BRAKES DO NOT WORK FOR A SHORT TIME. ENGINE LIGHT HAS CAME ON. PRESSING ON GAS PEDAL MOVEMENT IS SLUGGISH.
NHTSA ODI 11203696
Mar 9, 2019SteeringBrakesEngine
WHILE DRIVING DOWN THE HIGHWAY THE FAULT CODE FOR TIMING CHAIN P0016 CAME ON AND ENGINE SEIZED IN THE MIDDLE OF THE HIGHWAY. I LOST ALL POWER STEERING AND BRAKE POWER WHICH CAUSED ME TO ALMOST COLLIDE WITH OTHER VEHICLES TRYING TO GET OFF THE HIGHWAY WITH NO POWER. AFTER FINALLY GETTING TRUCK ON THE OFF RAMP IT TOOK ALL I HAD TO GET IT TO STOP AT THE INTERSECTION PUTTING MY LIFE AND THE DRIVER OF THE SUV AT THE INTERSECTION LIFE IN DANGER.
NHTSA ODI 11185472
Feb 28, 2019Brakes
THE BRAKE VACUUM PUMP IS NOT WORKING. I'M UNABLE TO GET INTO MY CAR, START IT THEN DRIVE OFF. IT NEEDS TO WARM UP FOR ABOUT 5 MINUTES TO FILL THE PUMP. BASED ON RESEARCH THAT I HAVE DONE, THERE WAS A RECALL ON THIS PART 15N05. BUT MY VEHICLE DOESN'T LIST IT AS A RECALL. CAN I GET AN EXPLANATION WHY MY VEHICLE DOESN'T LIST THE RECALL? THANKS
NHTSA ODI 11183090
Feb 20, 2019Transmission & drivetrainBrakes
TRANSMISSION UNEXPECTEDLY SHIFTS INTO LOWER GEAR. WAS INFORMED BY FORD DEALER IN WRITING THAT I NEEDED TO REPLACE THE LEAD FRAME ASSEMBLY. BRAKES FAIL ON COLD START. VACUUM PUMP REPLACED BY DEALER. BRAKES STILL EXPERIENCE ISSUE (AS DESCRIBED IN FORD'S CAMPAIGN) WAS INFORMED BY FORD THAT THERE WAS AN ISSUE WITH THE BRAKE BOOSTER.
NHTSA ODI 11181270
Feb 11, 2019Transmission & drivetrainBrakes
TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE AS LISTED IN NHTSA CAMPAIGN NUMBER: 16V248000 (POWER TRAIN). THE CONTACT STATED THAT THE TRANSMISSION WOULD UNEXPECTEDLY DOWNSHIFT TO FIRST GEAR, REGARDLESS OF THE VEHICLE SPEED. THE FAILURE OCCURRED INTERMITTENTLY AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO O'REILLY AUTO PARTS AND THE CONTACT WAS INFORMED THAT THE SPEED SENSORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 163,000.
NHTSA ODI 11176208
Feb 7, 2019Brakes
THE BRAKES DO NOT WORK IN THE MORNING WHEN I START UP MY VEHICLE.
NHTSA ODI 11175054
Dec 2, 2018Brakes
TAKATA RECALL. THE BRAKES WILL LOCK UP AND WON'T STOP THE TRUCK EVEN WHEN PUSHED IN ALL THE WAY. AFTER A FEW SECONDS IT WILL GO AWAY BUT HAVE STILL ALMOST HIT SEVERAL THINGS. THIS IS VERY DANGEROUS AND I HOPE THAT THIS CAN BE FIXED. THANKS
NHTSA ODI 11155511
Oct 15, 2018Brakes
TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT THE VEHICLE HAD NOT BEEN STARTED FOR A LONG PERIOD OF TIME. AS A RESULT, THE BRAKE PEDAL WAS INOPERABLE. THE CONTACT STATED THAT THE VEHICLE NEEDED TO BE IDLING FOR A PERIOD OF TIME BEFORE THE BRAKES WOULD WORK. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
NHTSA ODI 11140428
Sep 26, 2018BrakesCrash
AFTER SITTING OVERNIGHT, AND TURNING ON THE TRUCK THE VACUUM PUMP IS EXTREMELY LOUD. IF DRIVING THE TRUCK IMMEDIATELY THE BRAKES WILL NOT WORK UNLESS PUSHED VERY HARD. AFTER ABOUT 3 MINUTES THE SOUND DIMINISHES AND THE BRAKES WORK ADEQUATELY.
NHTSA ODI 11131658
Aug 26, 2018Brakes
FROM A COLD START, THE SERVICE BRAKES DID NOT WORK UPON INITIAL APPLICATION. WITH EXTREME PEDAL PRESSURE, TRUCK EVENTUALLY STOPPED ROLLING NARROWLY AVOIDING IMPACT. INCIDENT OCCURRED IN OUR DRIVEWAY.
NHTSA ODI 11122392
Aug 25, 2018BrakesEngine
HAD COMPLETE BRAKE FAILURE. WAS ABLE TO GET THE TRUCK STOPPED. SAW IT WAS 2 PINTS LOW ON FLUID. ADDED FLUID, DROVE TOWARDS MY AUTO SHOP, HAD TO STOP TO FILL THE BRAKE FLUID AGAIN (THE LIGHT WENT ON THIS TIME). DID THIS A FEW TIMES. JUST BEFORE I GOT TO THE STOP, THE TRUCK BLEW OUT SOME SMOKE, CHUGGED, AND THE MOTOR SEIZED UP. TOWED THE TRUCK TO THE SHOP, THEY FOUND OUT THE MASTER CYLINDER LEAKED AND THE VACUUM LINES SUCKED THE BRAKE FLUID OUT OF THE MASTER CYLINDER AND DUMPED IT INTO THE CYLINDERS IN THE MOTOR AND THIS BLEW MY MOTOR. I HEAR THERE IS A RECALL FOR THIS ON 2014 F-150S BUT NOT ON THE 2011. TERRIBLE DESIGN. A BRAKE PROBLEM SHOULD NOT BLOW UP MY MOTOR.
NHTSA ODI 11122288
Aug 13, 2018Brakes
VACUUM PUMP AND BRAKE BOOSTER HAS FAILED ON MY F150. FORD STATES THAT THE VEHICLE IS NOT COVERED UNDER "15N05" EXTENDED COVERAGE/RECALL. VEHICLE WAS MANUFACTURED AT THE EFFECTED PLANTS DURING THE TIME LISTED IN THE BULLETIN. FORD IS CHARGING ME OVER $1300 TO FIX MY VEHICLE, DESPITE THIS BEING A KNOWN SAFETY PROBLEM.
NHTSA ODI 11119631