What 2,137 owners told NHTSA about the 2011 Ford F-150 (regular Cab) Gas

The contact owned a 2011 Ford F-150. The contact stated while driving at 15 MPH and making a left turn, in the middle of the turn, the instrument panel turned off, and the vehicle jerked forward before losing automotive power. The contact was not able to clear the intersection in time and the vehicle crashed into another vehicle on the passenger’s side. The contact stated that the vehicle rolled over onto the driver’s side. The contact was thrown halfway through the window while the vehicle was flipping over onto the side of the vehicle, and the contact lay underneath the vehicle. Soldiers arrived at the scene and lifted the vehicle to release the contact out of the driver-side door. The air bags had deployed. The vehicle was towed to a tow yard. The contact was unaware if a police report was filed. The vehicle was destroyed. The contact sustained a crushed pelvis, six fractured ribs, and nerve damage. Medical attention was required for the injuries. The local dealer was contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 170,000.

NHTSA ODI 11643389

Transmission, shifted into 4th gear and would not shift out of 4th, Take the truck and inspect it if need be! Safety of my self and others as truck down shifted to 4th gear while driving speeds of 45mph, shot rpm’s over 6k. Problem has not been reproduced yet as of today 11/23/2024 Component wasn’t inspected by any option listed above but was mentioned in the NDOT accident report attached. No symptoms or warning likes before it appeared. Truck has NO warning lamps on including but not limited to check engine light or abs.

NHTSA ODI 11627058

The truck randomly caught fire. There is 100’s of not 1000’s of reports of the 3.5 eco boost trucks catching fire with no explanation. Now I’m being treated like a criminal and have lost my mint condition truck.

NHTSA ODI 11578623

Fuel Pump Fuse - 27 melted. Is a common problem according to Internet forums on 2010-2014 models.

NHTSA ODI 11564995

The contact owned a 2011 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle suddenly jerked, causing him to lose control of the vehicle and swerve into the next lane. As a result, the contact's vehicle was T-boned on the passenger's side by an oncoming vehicle. The air bags did deploy. A police report was filed, but no injuries were reported. The contact stated that although he did not seek treatment the day of the accident, he scheduled an appointment the following day after feeling soreness in a nondescript location. The check engine warning light was illuminated. The vehicle was towed to a tow yard and deemed a total loss. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V075000 (Power Train), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 160,000.

NHTSA ODI 11556440

Electronic Power Steering. Power Steering Assist Fault. Lost complete control of Steering going around a corner at highway speeds.

NHTSA ODI 11528626

The contact owns a 2011 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently downshifted into first gear. As a result, the contact crashed into a guard rail. No warning lights were illuminated. The contact sustained an injury to his head. Medical attention was required. A police report was filed. The vehicle was towed to a tow lot. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.

NHTSA ODI 11497290

Lost power steering while driving. Power assist failure flash on dash and then power steering went out and caused me to crash. Just like all the recalls for the same type of vehicle same year

NHTSA ODI 11487772

The vehicle was being driven with the cruise control set. Upon approaching an intersection on a four lane divided roadway I tapped the brakes to deactivate the cruise control. When pressure was applied to the brake pedal the cruise control did not disengage but the vehicle accelerated instead. I released pressure to the brake pedal and the vehicle continued at the cruise control set speed. I again applied pressure to the brake pedal and the vehicle again accelerated. To avoid striking stopped traffic I moved into the right turn lane with the vehicle continuing to accelerate as I attempted to brake the vehicle. Upon entering the intersection my vehicle struck another pickup truck broadside. I believe speed at the point of impact was 60 plus miles per hour. My vehicle then continued on and struck two utility poles. Both vehicles were damaged beyond repair. There appears to be a problem with the speed control system as it would not disengage but caused the vehicle to accelerate. Googling the same problem with other Ford F-150's I found several reports of the exact problem. I ordered the vehicle new and it was maintained by the Ford dealership. There were no known problems. Mileage is 31,900. At this time the vehicle has not been inspected for a cause but is available for inspection. The vehicle is in the towing company lot. This accident could have very easily resulted in fatalities. This accident should have never happened!!!

NHTSA ODI 11471168

I was driving with the cruise control engaged set at 60 mph. Approached an intersection with traffic light with traffic stopped in both westbound lanes. Tapped the brake to deactivate the cruise control. The cruise control did not turn off but instead tapping the brake caused the truck to accelerate. Released the brake pressure and reapplied brake pressure. This action again caused the truck to accelerate. To avoid hitting stopped traffic I moved to the right hand turn lane which was free of traffic. The truck continued to accelerate as I applied brake pressure. As my truck entered the intersection a collision occurred with a northbound vehicle. The collision severely damaged my vehicle and the struck vehicle with injuries to myself and the other driver. Crash speed had to be over 60 mph. This was all captured by a traffic camera. My F-150 had 31,900 on the odometer. It has been dealership maintained since new and has no known defects other than this incident. No lights, no warnings. The truck has not been Inspected since the incident. The truck has heavy damage. This incident could have easily caused the deaths of myself and the other driver. Searches online have turned up the same complaints from other F-150 owners. I have photos on my email but can not get them loaded to this form. You need to see them!

NHTSA ODI 11471030

The contact owned a 2011 Ford F-150. The contact stated that while driving at low speeds at night and approaching the canal, the air bag exploded without warning or impact. The contact sustained facial injuries and there was propellant in his mouth and he lost his eyesight temporarily. The contact became unconscious during the incident. The contact bounced off the bridge and crashed into an unknown truck with 6 occupants. It was unknown if there were any injuries to the other vehicle however they performed CPR on the contact. The contact eventually regained consciousness and woke up in an ambulance. The contact mentioned his wife was in the vehicle at the time of the failure. The vehicle was towed to an unknown location. There was an independent investigation and the black box data was collected. There was no reported fire. A police report was filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified but no further assistance was provided. The vehicle was deemed a total loss by the insurance company. The approximate failure mileage was 20,000.

NHTSA ODI 11452056

12/6-Driving car at 47 mph, abruptly slowed down, resulting in car throwing me forward with my head over the steering wheel. My chest was sore the next day from the seat belt. 12/7-googled issue/saw a recall existed. Called Capital Ford, Wilmington NC-explained issue in detail and concern for my safety. Advised to wait until 1/6 for warranty appt. Called back again-no openings. Called Burgaw Ford-no appts until later in January. Called Ford customer service. First Rep. placed me on hold and did not come back. Second rep.-explained, event details, she told me she would call me back after talking to the location. No call was ever received. 12/8-Called Capital Ford-explained-asked if there were any cancellations-told no and they never received cancellations. Called Ford customer service-Agent called all locations within 75 minutes of the area with no luck regarding appts except 1 avail. 70 mins away on 12/17. In every call I clearly communicated my concern for my safety. Advised, I have a required work trip this Sunday-Wed. in SC-so my car is needed. Pleaded for assistance getting my car fixed, a rental car or guidance on the reimbursement process if corrected by someone else. Uniform answers, Must wait until 1/6, no rental, no reimbursement. My assumption by Ford's actions is the car is safe to drive-despite my personal experience indicating otherwise. Unclear why all are so dismissive of the recall issue?

NHTSA ODI 11443307

ADVANCE TRAC WARNING LIGHT CAME ON SCREEN AS WIFE AND 2 YOUNG CHILDREN WERE DRIVING UNDER NORMAL CONDITIONS AT NIGHT. IMMEDIATELY WIFE LOST POWER STEERING AND COULD NOT AVOID A MAILBOX IN FRONT OF HOUSE . TRUCK IMMEDIATELY SHUT DOWN UPON CRASHING INTO MAILBOX AND WOULD NOT RESTART. . HOWEVER LIGHTS , CLUSTER IN DASH AND INTERIOR LIGHTS WOULD NOT SHUT OFF , WITH KEY REMOVED FROM IGNITION . WIFE OPENED DOORS . SHE INSERTED KEY INTO IGNITION WHILE TURNING SWITCHES AND KNOBS ATTEMPTING TO SHUT DOWN ACCESSORIES . NOTHING WOULD SHUT OFF . SYNC SYSTEM WAS ASKING SEVERAL UNINVITED QUESTIONS , WHILE CLUSTER WAS TURNING OFF AND ON , BLINKING , FLASHING RANDOM WARNING LIGHTS AND INDICATORS . BLINKERS WOULD NOT WORK . TOWED VEHICLE HOME . WITH KEY NOT IN IGNITION , SAME THINGS , LIGHTS WOULD NOT TURN OFF . REMOVED VEHICLE GROUND CABLE FROM BATTERY POST . PURCHASED AND INSTALLED BRAND NEW MOTORCRAFT BATTERY AND STILL HAVE SAME ISSUES . CAN NOT DRIVE TRUCK AT THIS POINT AS THIS IS A SAFETY NIGHTMARE WAITING TO HAPPEN TO UNSUSPECTING DRIVERS AND PASSENGERS . THERE WAS NO PREVIOUS WARNING OR PRE-EMPTIVE MEASURES THAT COULD HAVE PREVENTED THIS FROM OCCURRING . AFTER RESEARCHING THIS ISSUE , WE KNOW FORD IS AWARE OF IT . WE KNOW THEY WILL NOT RECALL THE RACK AND PINION STEERING THAT CAUSES THIS . PLEASE LET ME BE PERFECTLY CLEAR : WE DO NOT CARE NOR WANT TO BE PART OF A CLASS ACTION LAWSUIT . WE ARE FORD LOVERS AND OWNERS SINCE A 1978 PINTO . WE ONLY WANT OUR TRUCK TO BE FIXED AT NO CHARGE TO US . WE DO NOT HAVE ANY INTEREST IN EXASPERATING THIS ISSUE WITH OTHER OWNERS TO FURTHER BASH THE FORD BRAND . WE ONLY WISH TO TAKE IT TO THE DEALERSHIP AND GET IT FIXED WITH FORD AT THE VERY LEAST GIVING US A DISCOUNT ON THE LABOR OR PARTS . IF NOT FULL REIMBURSEMENT , HALF OFF WOULD ,MAKE ME A HAPPY FORD OWNER AGAIN AND IN THE FUTURE . COVID 19 HAS LEFT US BROKE . FORD PLEASE HELP US !!!!!

NHTSA ODI 11402909

THE VEHICLE DOES NOT HAVE HEATED SEATS. THE PASSENGER SEAT HEATS UP TO AN UNCONFIRMED LEVEL CAUSING YOUR LOWER BACK AND BUTT TO BURN. CONCERNED THIS MAY CAUSE A FIRE UNDER PASSENGER IN SEAT.

NHTSA ODI 11355183

THE 10-SPEED 10R80 AUTOMATIC TRANSMISSION THAT IS LOCATED IN MANY F150'S IS DEFECTIVE AS IT CAN SHIFT HARSHLY AND ERRATICALLY AT VERY HIGH SPEEDS, CAUSING VEHICLE CONTROL LOSS AND CAUSING ACCIDENTS. THE VEHICLE WILL OFTEN JERK, LUNGE, AND CAUSE LOSS OF CONTROL AS SOMETIMES IT WILL STOP ENGAGING. FORD DEALERS ARE HESITANT TO REPAIR THE PART AND NEGLIGENT WHEN IT COMES TO THE SAFETY OF THE DRIVERS. OFTEN NOT BLAMING IT TO THE FAULTY TRANSMISSION BUT OTHER 'NON RELATED FAULTS' THAT HAVE OCCURRED IN THE TRANSMISSION, HENCE NOT PROVIDING FREE REPAIR.

NHTSA ODI 11349010

TRUCK LOCKED UP ON ME ON THE HIGHWAY DOING 70+ MPH & CAUSED ME TO SPIN OUT & WRECK. IT'S A RECALL FOR THAT ISSUE THAT FORD WILL NOT FIX FOR ME BECAUSE OF MILEAGE. TERRIBLE CUSTOMER SERVICE & ENDANGERED MY LIFE & OTHERS THAT DAY FOR A ISSUE THAT THEY'RE RESPONSIBLE FOR.

NHTSA ODI 11340915

TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING OUT OF A PARKING LOT AT 5 MPH, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. NO WARNING LIGHTS ILLUMINATED. AS A RESULT, THE VEHICLE CRASHED INTO A PARKED VEHICLE, ANOTHER VEHICLE THAT WAS EXITING THE PARKING LOT AND TWO PEDESTRIANS. BOTH PEDESTRIANS WERE INJURED AND REQUIRED MEDICAL ATTENTION. THE CONTACT STATED THAT ONE OF THE PEDESTRIAN HAD TO HAVE SURGERY. THE DRIVER DID NOT SUSTAINED INJURIES. THE CONTACT ALSO MENTION THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE DEALER NOR MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.

NHTSA ODI 11330079

THE CRUISE CONTROL DOES NOT WORK BECAUSE OF A CENSOR EITHER UP BY THE STEERING COLUMN OR THE SENSOR BY THE MASTER CYLINDER UNDER THE HOOD ! IT'S ABOUT A $150.00 FIX BUT I JUST GOT THIS TRUCK AND STARTED DRIVING IT SO I WAS SHOCKED WHEN I WAS HAVING PROBLEMS SO EARLY!! FOR A AVERAGE PERSON THAT IS NOT MUCH BUT FOR ME I LIVE IN DISABILITY IT SURE TAKES THE MONEY AWAY FROM FOOD I WAS GOING TO BUY SO IT'S A HARDSHIP. I LOVE THE TRUCK AND IT'S GREAT BUT IT'S HARD FOR ME TO GET IT FIXED BECAUSE I RELY ON THE CRUISE CONTROL TO KEEP THE SAME SPEED WHEN GOING DOWN THE HIGHWAY . PLEASE IF THERE IS ANYTHING YOU CAN DO PLEASE LET ME KNOW INCLUDING SENDING ME THE PART AND I'LL PUT IT ON IT?S THE CRUISE CONTROL SENSOR UNDER THE HOOD BY THE MASTER CYLINDER. IT RELEASE SO THE TRUCK WILL SLOW DOWN WHEN THE CRUISE CONTROL IS TURNED OFF . PLEASE AND THANK YOU. HAVE A BLESSED DAY [XXX] AGAIN THANK YOU FOR YOUR TIME . IT'S JUST HARD FOR EVERYONE RIGHT NOW . I KNOW IF I HAD THE PART I COULD FIX IT IN 30 MINUTES! THANK YOU SIR OR MAN I HAVE TALKED TO A LOT OF PEOPLE AND THEY SAID THEY ARE HAVING THE SAME PROBLEM AS I AM . I HOPE YOU CAN JUST SEND ME THE PART IF I NEED TO BUY IT I SURE WILL I?LL SEND THE MONEY AS SOON AS I GET THE PART ! PLEASE AND THANK YOU I REALLY NEED YOUR HELP I JUST DON'T HAVE THE CASH UNTIL I GET PAID. THANK YOU AGAIN SO MUCH [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 11321874

TRANSMISSION SHIFTED IN TO 2ND AT 50 MPH..LOST CONTROL HIT A FENCE POLE..BLEW UP MY TRANNY..NOBODY WILL HELP WITH TOWING

NHTSA ODI 11288822

REAR VIEW WINDSHIELD SHATTERED AND BLEW UP AFTER MY REAR DEFROST WINDOW STOPPED WORKING. I WAS DRIVING MY TRUCK WHEN IT BLEW UP AND I STARTED SMELLING SMOKE

NHTSA ODI 11196798

I WAS SIDESWIPED BY ANOTHER PICK UP TRUCK. THE CONTACT SENT ME THROUGH A GUARDRAIL, DOWN AN EMBANKMENT (ROUGHLY A 20FT DROP), AND NOSE FIRST INTO A FIELD. MY 2011 F150 WAS DEEMED A TOTAL LOSS BY ALLSTATE. MY PROBLEM IS NONE OF MY AIRBAGS DEPLOYED. THIS ACCIDENT HAPPENED ON A HIGHWAY WHERE I WAS TRAVELING ABOUT 58 MPH. THANKFULLY I WASN'T INJURED BUT, MY SAFETY EQUIPMENT WAS FAULTY.

NHTSA ODI 11187399

I WAS ON THE ROAD WHEN MY TRUCK STARTED TO SMELL BURNED AND THE TRUCK WAS BURNING. IT WAS TOTALLY LOST. WE WERE 4 PEOPLE WHO WERE UP AND WE WERE ALSO BURNED.

NHTSA ODI 11162108

VEHICLE LOSES POWER STEERING CAN'T TURN THE WHEEL TRACTION CONTROL LIGHT COMES ON BUT IT HAPPENS SO FAST AND YOU NEED TWO GROWN MEN TO TRY TO TURN THE STEERING WHEEL JUST TO GET OFF OF ROAD TO SAFETY

NHTSA ODI 11141161

AFTER SITTING OVERNIGHT, AND TURNING ON THE TRUCK THE VACUUM PUMP IS EXTREMELY LOUD. IF DRIVING THE TRUCK IMMEDIATELY THE BRAKES WILL NOT WORK UNLESS PUSHED VERY HARD. AFTER ABOUT 3 MINUTES THE SOUND DIMINISHES AND THE BRAKES WORK ADEQUATELY.

NHTSA ODI 11131658

IF I START MY TRUCK AND IMMEDIATELY PUT IT IN REVERSE MY BRAKES WILL NOT WORK, I HAVE TO LET THE TRUCK SIT FOR A COUPLE MINUTES BEFORE MY BRAKES WILL WORK. I HAVE REPLACED MY BRAKES THINKING THIS WOULD CORRECT THE PROBLEM BUT IT DID NOT. I HAVE BACKED INTO A CONCRETE POST BECAUSE OF THIS. VERY UNSAFE

NHTSA ODI 11088587