What 1,191 owners told NHTSA about the 2011 Ford Explorer

I had a recall on my 2011 Ford explorer for toe Links and bushings. Since ever since this has been going on I have gone through 38 tires in the rear in the past two years alone no shop will fix my car because the camber is so out of whack I have to have the whole rear suspension redone again when it should have been fixed the first time with the recall link Ford spent 5 minutes going through my car and said that my car didn't qualify for any recall because my car is a front wheel drive and not an all-wheel drive so they did not do the recall now after bringing it to another shop I have the estimate of what it would cost to fix that needs to be done it is an emergency because when I hit a pothole I go in the ditch my friend and his smashed because I can't control my car my steering freezes while driving down the highway and this all has something to do with the rear suspension five Star automotive wrote down everything that needs to be replaced this is a hazard to be on the road, if I could afford another car I would have one I keep sinking money into this one, because of Link Ford and their mistake me and my car should not have to suffer for it or anyone else on the road because this is a hazard my car is going to kill someone if I would have had the recall replaced, I wouldn't have had to spend an additional $1,400 on parts and labor that never even got put in because they can't put them in until this is repaired I can't even get a front end alignment because of this the entire rear suspension is sagging to the ground and my tires tilt in about 42°. I have the printout from both Link Ford in mining and 5 star automotive in Superior WI because of the 22 times I've gone in the ditch due to my suspension and steering locking up I have a short in the ground wire somewhere that is now fried my ECU so when I put it in a $90 boot every time it lights on fire within 30 seconds I'm in closing that picture as well of the one I just put in little over an hour ago.

NHTSA ODI 11695632

THE EXPLORER WAS PUT INTO PARK AND LEFT RUNNING IN THE DRIVEWAY AS I WENT INTO THE HOUSE TO GET MY KIDS. WHEN I GOT OUT OF THE CAR IT DIDN'T MOVE AT ALL. WHILE I WAS GETTING MY KIDS TOGETHER I HAPPEN TO LOOK UP AND SEE MY EXPLORER CRASHED INTO A TREE IN THE BACKYARD. I WENT OUT TO SEE WHAT HAPPENED AND THE EXPLORER HAD GONE UP A SLIGHTLY INCLINED DRIVEWAY, DOWN A HILL, THROUGH AND ALUMINUM FENCE, AND CRASHED INTO A TREE. WHEN I OPENED THE DRIVER DOOR THE GEAR SHIFTER STILL SHOWED IN PARK.

NHTSA ODI 11099509

UPON MEDIUM TO HEAVY ACCELERATION, SUCH AS ACCELERATING ONTO A FREEWAY, THE VEHICLE CABIN IS FILLED WITH EXHAUST FUMES FROM THE ENGINE. THIS INJURES THE RESPIRATORY SYSTEM OF THE PASSENGERS. THEY ARE WORKING ON A FIX (AFTER MY FAMILY HAS BEEN BREATHING POLLUTED AIR FOR ALMOST TWO AND A HALF YEARS). FORD HAS FINALLY ADMITTED THAT THERE IS A PROBLEM, AND SEND ME A LETTER THAT SAID. [XXX] FORD CUSTOMER SERVICE DIVISION MARCH 7, 2014 [XXX] [XXX] SUBJECT: CUSTOMER CONCERN - EXHAUST ODOR ON 2011-2014 EXPLORER, EDGE OR MKX WE THANK YOU FOR TAKING THE TIME TO DISCUSS THE CONCERN OF EXHAUST ODOR IN YOUR VEHICLE. TO ADDRESS YOUR CONCERN ABOUT EXHAUST ODOR, WE HAVE PERFORMED SEVERAL INSPECTIONS AND SEALING ACTIONS WHERE APPLICABLE ON YOUR VEHICLE TO HELP MINIMIZE THE AMOUNT OF ODOR COMING INTO THE PASSENGER COMPARTMENT. WITH THESE CHANGES YOU MAY STILL EXPERIENCE ODOR UNDER CERTAIN DRIVING CONDITIONS SUCH AS, WHEN PERFORMING WIDE OPEN THROTTLE (WOT) ACCELERATIONS WITH THE CLIMATE CONTROL SYSTEM IN RECIRCULATION MODE. FORD MOTOR COMPANY ENGINEERS HAVE EVALUATED THE AIR ENTERING THE CABIN DURING WORST CASE DRIVING CONDITIONS (SEVERAL WOT ACCELERATIONS WITH THE CLIMATE SYSTEM IN RECIRCULATION MODE). TEST RESULTS INDICATE CABIN AIR QUALITY LEVELS ARE WELL WITHIN THE AMBIENT AIR QUALITY STANDARDS ESTABLISHED BY VARIOUS GLOBAL ENVIRONMENTAL PROTECTION AGENCIES SUCH AS THE U.S. EPA, OSHA, THE KINGDOM OF SAUDI ARABIA PRESIDENCY OF METEOROLOGY & ENVIRONMENT AND THE GOVERNMENT OF DUBAI ENVIRONMENT HEALTH AND SAFETY DIVISION. AGAIN, THANK YOU FOR YOUR TIME. [XXX] CUSTOMER RELATIONS ANALYST PLEASE HELP ME, FORD DON'T WANT TO HELP [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 10596480