Home · 2011 Ford Escape Hev · Complaints

What 1,334 owners told NHTSA about the 2011 Ford Escape Hev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (1,334)Crash / fire / injury (56)Steering (408)Fuel system (287)Transmission & drivetrain (273)Speed control (253)Engine (251)Electrical system (112)Visibility & wipers (46)Body & structure (42)Brakes (31)Suspension (31)

8 of 1,334 complaints match · Engine · crash/fire/injury only · clear filters

Jul 26, 2022EngineFire

The contact owns a 2011 Ford Escape. The contact stated while driving at 50 MPH, he heard abnormal knocking sounds coming from the engine. The oil pressure warning light was illuminated. The contact pulled to the nearby gas station where an independent mechanic inspected the vehicle and informed the contact that the engine had thrown a rod and there were metal shavings in the engine oil. The contact stated the failure increased significantly while driving at 50 MPH. The contact veered to the side of the road and unlocked the doors. Another driver informed the contact that there there was a fire underneath the vehicle. The contact was able to extinguish the fire with a fire extinguisher. There were no injuries sustained. The contact stated upon towing the vehicle there was a significant amount of oil leaked from the oil pan onto the tow truck vehicle. The vehicle was towed to the dealer who diagnosed that the engine blew up and had shattered. The dealer diagnosed that the engine needed to be replaced and additional repairs needed to be completed. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 151,000.

NHTSA ODI 11475998

Jun 24, 2022SteeringWheelsEngineCrash

got rear ended/t-boned in january 2022 at low rate of speed, started having issues for the first time since 2011, check engine light comes on periodically since the accident, power steering has gone in and out periodically since the accident, engine seems to stumble periodically since March 2022, AC has never worked since 2011, recently (june 3rd 2022) the tire pressure sensor light has come on despite air pressure being adequate in all 4 tires, took car to a collision specialist and they repaired cosmetic damages but cleared 3 codes and did not repair/resolve any of the actual issues affecting drivability and safety because they could not attribute it to the mechanism of accident, took the print out of codes in to my normal mechanic when I got the tires and oil changed June 3rd 2022 and he said if there were no active codes I would have to take it to the dealership, yesterday June 24th 2022 while waiting for a light to change the car pedals suddenly stopped working, car stayed idling at a stop while still in drive, would not work even when shifted into park, drive, or reverse, air still blowed, music still playing, a horrid smell started to fill the car, turned everything completely off and turned hazards on and waited for 2 minutes then turned the car back, car resumed working with tire pressure light still on and smell still coming out of engine. Car now smells constantly of putrid burning plastic/carpet and stumbles frequently, had the car stumbled while at a high rate of speed during rush hour, both mine, my infant son, and the other drivers lives' could've been devastated or lost. These are the codes they reset at time of incident/repair 1) ANTI-LOCK BRAKE SYSTEM: C1963-20 - STABILITY CONTROL INHIBIT WARNING 2) ACCESORY PROTOCOL INTERFACE MODULE: U3000-04 -CONTROL MODULE - SYSTEM INTERNAL FAILURES 3) POWER STEERING CONTROL MODULE: B2278-2F - STEERING SHAFT TORQUE SENSOR MALFUNCTION

NHTSA ODI 11470865

Apr 3, 2017EngineFire

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE STATIONARY, THE VEHICLE CAUGHT FIRE TWICE WITHOUT WARNING. THE CONTACT EXTINGUISHED THE FIRST FIRE WITH A GARDEN HOSE. THE SECOND FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE FIRE ORIGINATED FROM THE ENGINE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES SUSTAINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 55,000.

NHTSA ODI 10970099

Apr 3, 2017Electrical systemBody & structureEngineFire

IGNITION AND ELECTRICAL SYSTEM, FUSES,ETC FAILURE RESULTED IN TWO SPONTANEOUS FIRES WHILE THE CAR WAS PARKED, DESTROYING THE CAR'S ABILITY TO FUNCTION. LEAWOOD, KS. POLICE DEPARTMENT HAS PHOTOGRAPHED THE ENGINE COMPARTMENT AND FILED A POLICE REPORT

NHTSA ODI 10970335

Dec 23, 2016AirbagsBody & structureEngineCrash

DRIVING A 2011 FORD ESCAPE, AND WHILE WAITING AT A STOP LIGHT HEADING SOUTH AT A MAJOR INTERSECTION, UPON THE LIGHT TURNING GREEN, I PROCEEDED TO ENTER THE INTERSECTION AT APPROX. 10 MPH. NEXT THING I KNOW, I AM T-BONING A CAR THAT RAN THE RED LIGHT ENTERING THE INTERSECTION FROM THE EAST AT 40 MILES AND HOUR. I WAS UNABLE TO SEE HER APPROACH BECAUSE OF A LARGE TRUCK ON MY LEFT THAT WAS TURNING LEFT TO GO EAST. THE IMPACT SPUN THE CAR THAT RAN THE RED LIGHT AROUND 180 DEGRESS THEN HIT A THIRD CAR AND STOPPED. THERE WERE NO INJURIES AMONGST ANY OF THE PARTIES INVOLVED IN THE ACCIDENT. MY CONCERN IS THAT MY AIRBAGS DID NOT DEPLOY. THE TOTAL FRONT OF MY CAR WAS SMASHED IN AND THE BUMPER JUST ABOUT TORN OFF. DAMAGE INCURRED BY MY CAR MADE IT A TOTAL LOSS. DRIVERWHO RAN THE RED LIGHT WAS TICKETED BY THE POLICE. LOOKING AT THE DAMAGE TO THE FRONT END OF MY CAR, THE AIRBAGS SHOULD HAVE GONE OFF.

NHTSA ODI 10937229

Dec 15, 2015Electrical systemEngineFire

VEHICLE WAS PARKED FOR 4 DAYS IN DRIVEWAY. VEHICLE ENGINE COMPARTMENT BECAME ENGULFED IN FLAMES UNEXPECTEDLY. CAUSE UNKNOWN. A 2014 RECALL RELATED TO THROTTLE BODY IS SUSPICIOUS. RECALL WAS ADDRESSED UNDER CUSTOMER SATISFACTION PROGRAM 13N03.

NHTSA ODI 10810615

Dec 5, 2014EngineFire

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE ENGINE STALLED AND ALL THE WARNING LIGHTS ILLUMINATED. THE CONTACT ALSO STATED THERE WAS SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT OPENED THE HOOD AND NOTICED THAT A FIRE HAD ERUPTED. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

NHTSA ODI 10662378

Dec 4, 2012EngineCrash

2011 FORD ESCAPE ENGINE STALLS AT RANDOM TIMES: I BOUGHT THE CAR AS A FORD CERTIFIED PRE-OWNED VEHICLE IN AUGUST 2012. IN NOVEMBER THE STALLING ISSUE STARTED. IT'S HAPPENED TO ME THREE TIMES NOW. THE CAR JUST SHUTS OFF AND GOES INTO SOME TYPE OF IDLE MODE AND A LITTLE ORANGE WRENCH APPEARS ON THE DASH. TWO TIMES ON THE INTERSTATE AND AGAIN ONE MORNING COMING INTO WORK. WHEN IT STALLED ON THE FREEWAY I WAS TRAVELING AT 70 MPH AND HAD TO PULL OFF INTO THE GRASS -- HIT SOMETHING AND BLEW A FRONT TIRE. THIS IS DEFINITELY A SAFETY ISSUE. AFTER CHANGING THE FRONT TIRE IT STARTED RIGHT BACK UP BUT ONLY MADE IT 45 MINUTES BEFORE STALLING AGAIN (THIS TIME AT 45 MPH AND ON THE RIGHT SIDE OF THE ROAD). HAD SAME STALLING ISSUE ON THE WAY TO WORK BUT AT A LOWER SPEED. *TR

NHTSA ODI 10487353

Working with the data? Download all 1,334 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Ford Escape Hev verdict →