Home · 2011 Ford Escape Hev · Complaints

What 1,334 owners told NHTSA about the 2011 Ford Escape Hev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (1,334)Crash / fire / injury (56)Steering (408)Fuel system (287)Transmission & drivetrain (273)Speed control (253)Engine (251)Electrical system (112)Visibility & wipers (46)Body & structure (42)Brakes (31)Suspension (31)

31 of 1,334 complaints match · Suspension · clear filters · page 2 of 2

Aug 9, 2018SuspensionElectronic Stability Control (esc)1 injury

SUSPENSIONS ON BACK WHEELS MAKES A TAPPING SOUND AND AFFECTS THE SPRINGS OF THE BALANCE OF THE SUV, CAUSING THE TIRES TO TO WEAR OUT OR DOWN INCONSISTENTLY. POSSIBLY CAUSING TIRES OR STEERING WHEEL TO CAUSE ACCIDENT.

NHTSA ODI 11118809

Jul 27, 2018SteeringSuspensionFuel system

VERY OFTEN AS I'M DRIVING THE POWER STEERING WILL GO OUT MAKING IT VERY DANGEROUS TO TURN THE WHEEL WILL JUST JERK AWAY.. ALSO THE FUEL TANK HAS ALWAYS BEEN AN ISSUE. NOW I AM UNABLE TO PUMP GAS WITHOUT GAS LEAKING OUT. THE WHEELS AND TIRES ALWAYS GO FLAT I'M THINKING SOMETHING TO DO UNDER TRUCK

NHTSA ODI 11114032

Jul 20, 2018SteeringSuspension

FRAME FAILURE, "K" FRAME SUPPORTING THE ENGINE, TRANSMISSION AND STEERING COMPONENTS FRACTURED MAKING THE VEHICLE UNDRIVEABLE. THIS ISSUE WAS A RECALL ON 2001-2004 ESCAPES.

NHTSA ODI 11112600

Aug 5, 2017SteeringSuspensionFuel system

RIGHT NOW THE FUEL POMP STOP WORKING AND THE CAR TURNS OFF AND THEN AFTER A WHILE TURNS ON AGAIN. IT WAS ON A LOCAL STREET.

NHTSA ODI 11012982

Mar 20, 2015Suspension

WENT TO THE DEALER, [XXX] , TO GET AN OIL CHANGE AND THEY TOLD ME MY MAINE STATE INSPECTION WAS DUE. THE INSPECTION FAILED DUE TO CORROSION ON THE LEFT FRONT LOWER CONTROL ARM BUSHING. THERE IS A RECALL ON EARLIER ESCAPE MODELS, BUT MY 2011 MODEL WAS NOT COVERED. IT COST ME AROUND 600 DOLLARS TO REPAIR. IF EARLIER MODELS HAD THIS PROBLEM WHY ARE CONSUMERS PAYING FOR THE SAME REPAIR ON NEWER MODELS? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 10700645

Sep 17, 2014Suspension

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE AT A DEALER FOR AN UNRELATED PROBLEM, THE TECHNICIAN DIAGNOSED THAT THE FRONT DRIVER'S SIDE SHOCK ABSORBER WAS LEAKING HYDRAULIC FLUID. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,500.

NHTSA ODI 10637041

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Working with the data? Download all 1,334 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Ford Escape Hev verdict →