Sep 5, 2017Electrical systemEngineFuel system
WONT START . FUEL PUMP DOESNT RUN AT TIMES , NO FUEL NO START . AT TIMES IT RUNS & STOPS ON ROAD . VERRY DANGEROUS IN TRAFFIC . WINDOWS ROLL DOWN BY THEMSELF . DOORS UN LOCK BY THEMSELF . DEALER DOESNT KNOW WHAT IS WRONG I AM TOLD . THE DEALER SAYS THE PROBLEM MAY BE THE TIPM COMPUTER BUT WILL NOT SAY FOR SURE . BUT THEY WILL REPLACE IT IF I WANT, FOR 1200.00 NO GUARANTEE IT WILL FIX IT . THESE VEHICLES WITH THIS TYPE OF COMPUTER SHOULD BE RECALLED . THEY ARE A DANGER TOTHE PUBLIC . WHEN DRIVING ON ROAD THEY WILL STOP RUNNING BECAUSE OF FUELPUMP & TIPM ARE NOT WORKING CORRECTLU .
NHTSA ODI 11021582
Aug 31, 2017Electrical systemFuel system
IN JULY 2017 MY 2011 DODGE GRAND CARAVAN WAS BROUGHT TO MY DODGE DEALERSHIP DUE TO PROBLEMS STARTING AND THE STALLING OF VEHICLE WHILE ON THE ROAD. DEALERSHIP FELT IT WAS THE FUEL PUMP WHICH WAS COVERED UNDER MY VEHICLE PROTECTION PLAN. MY CAR WAS GIVEN BACK TO ME APPROXIMATELY 3 DAYS LATER. MY HUSBAND PICKED UP THE CAR AND WITHIN 4 HOURS, CAR GAVE DIFFICULTY STARTING AND STALLED WHILE DRIVING AT A MAJOR INTERSECTION. DEALERSHIP WAS CONTACTED THE VERY NEXT MORNING AND CAR WAS BROUGHT TO BACK TO THE DEALERSHIP. IT WAS THEN DISCOVERED THAT THE TIPM OF THE CAR HAD TO BE REPLACED. THIS UNFORTUNATELY IS NOT COVERED. MY ISSUE IS THAT IF THE CAR IS STALLING AT INTERSECTIONS AND POSSIBLY ENDANGERING THE LIFE OF MYSELF AND MY CHILDREN IN THE CAR.. HOW CAN THIS NOT BE COVERED? HOW CAN THERE NOT BE A SAFETY RECALL? I AM LUCKY THAT THE CAR DID START BACK UP, BUT I NOW FEAR DRIVING THIS VEHICLE.
NHTSA ODI 11020952
Aug 29, 2017Fuel system
CAR WOULD NOT START BUT WIPER BLADES WOULD TURN ON, TOOK TO DEALERSHIP. TOTALLY INTEGRATED POWER MODULE (TIPM) FOUND TO BE DEFECTIVE. $1500 REPAIR, PART IS NOT IN STOCK AND NOT UNDER WARRANTY. CAR WAS PARKED. THERE WAS A LAWSUIT FILED BUT SETTLEMENT DID NOT INCLUDE DODGE CARAVANS BUT THERE ARE NUMEROUS COMPLAINTS ABOUT THE SAME ISSUE.
NHTSA ODI 11020420
May 30, 2017Electrical systemFuel system
CAR WILL NOT START, WILL CRANK BUT NO TURN OVER. IT WILL ONLY START IF I BYPASS THE FUEL PUMP RELAY. THIS IS AN ONGOING ISSUE WITH DODGE/CHRYSLER AND SOME VEHICLES HAVE BEEN RECALLED FOR THIS FAULT TIPM BUT THE CARAVAN HASN'T. THIS IS A SAFETY ISSUE AS THE CAR WILL STALL AT ANY MOMENT WHILE DRIVING IF DOES START TO BEGIN WITH.
NHTSA ODI 10992268
May 24, 2017Electrical systemEngineFuel system
MY VAN IS CRANKING BUT NOT TURNING OVER. THERE ARE SEVERAL RECALLS FOR THE SAME ISSUE FOR OTHER DODGE AND CHRYSLER VEHICLES BUT NOT MINE. IT STATES WHEN RESEARCHING IT'S A TIPM ISSUE.
NHTSA ODI 10991340
May 20, 2017Fuel system
WHILE TRAVELING ON FREEWAY 65 MPH VEHICE COMPLETELY STALLED OUT AFTER SEVERAL ATTEMPS TO RESTART IN RESTARTED HAS STALLED MULTIPLE TIMES MECHANIC SAYS IT IS FUELL PUMP RELAY IN TIPM.
NHTSA ODI 10990726
Apr 24, 2017Electrical systemAirbagsFuel system
I PURCHASED MY 2011 GRAND CARAVAN IN JULY 2012 AN HAVE HAD SEVERAL PROBLEMS WITH IT EVER SINCE. THERE HAVE BEEN MULTIPLE INSTANCES OF THE ENGINE STALLING WHILE DRIVING AND/OR MY VEHICLE NOT STARTING. I HAVE SINCE TROUBLESHOT THIS DOWN TO THE FUEL PUMP RELAY BEING FAULTY IN THE TIPM. I HAVE ALSO HAD ISSUES OF UN-COMMANDED OPENING AND CLOSING OF THE REAR SLIDING DOORS WHILE PARKED. I ALSO GET AN RANDOM FLICKER OF THE AIRBAG LIGHT ON DASH WITH AUDIO TONE. THESE ISSUES WERE DISCUSSED WITH A MECHANIC AT THE LOCAL DODGE DEALERSHIP WHEN HAVING A RECALL PERFORMED ON THE "MISFIRE" ISSUE. I WAS TOLD THAT THE SOFTWARE WAS UPDATED AND I SHOULD NOT HAVE ANY MORE ISSUES. THAT HAS DEFINITELY NOT BEEN THE CASE. ONE OF THE ABOVE MENTIONED ISSUES OCCURS ON A WEEKLY IF NOT DAILY BASIS. I DO NOT FEEL SAFE PUTTING MY FAMILY IN THIS VEHICLE!
NHTSA ODI 10980331
Mar 16, 2017Electrical systemEngineFuel system
VAN STALLS AND SOMETIMES WILL NOT START BACK UP . THIS HAS HAPPENED A FEW TIMES ON THE HIGHWAY SO I CAN NO LONGER DRIVE THE VAN AS THIS PROBLEM IS GETTING WORST EVERY DAY MY HUSBAND DRIVES IT TO WORK AND HAS HAD THE SAME PROBLEM AS I HAVE HAD WITH THE VAN. WE ARE THINKING OF TRADING IT IN BUT DON'T WANT ANYONE TO GET SUCK IN THE MIDDLE OF THE HIGHWAY
NHTSA ODI 10966343
Mar 12, 2017Electrical systemFuel system
MY AUTOMATIC DETECTOR FOR WINDSHIELD WIPERS IS INOP. MY VEHICLE WILL NOT START UP IN THE MORNING. REPLACED NUMEROUS ITEMS AND WAS TOLD IT WAS TIPM WHICH IS A KNOWN ISSUE SEARCHING THROUGHOUT THE INTERNET.
NHTSA ODI 10960203
Jan 23, 2017Electrical systemEngineFuel system
WE HAVE HAD OUR VAN NOW FOR ALMOST 2 YEARS WITH NO PROBLEMS. IN MID-AUGUST, MY WIFE WAS TAKING MY DAUGHTER TO MARCHING BAND PRACTICE AT 5 AM. SHE TOLD ME THAT AS SHE WAS GOING THROUGH AN INTERSECTION, IT JUST STALLED ON HER. THANKFULLY, IT WAS ONLY 5 AM AND NOT DURING RUSH HOUR. BEING THE SKEPTICAL GUY I AM, I THOUGH MAYBE SHE HAD HIT THE KEY SOMEHOW AND SHUT IT DOWN. THEN IT HAPPENED TO ME AND I WAS NEARLY REAR-ENDED. I CHECKED IT OUT AND DIDN'T FIND ANYTHING, BUT FROM THAT DAY FORTH, IT BECAME HARD TO START AT RANDOM TIMES. SOMETIMES WHEN WE TURN THE KEY, THE IGNITION WILL CRANK, BUT THE ENGINE WON'T START AND WE'LL HAVE TO TURN THE KEY OFF TO MAKE IT STOP TURNING OVER. OTHER TIMES, IT WILL ATTEMPT TO START, OR EVEN START, THEN IMMEDIATELY STALL. EVENTUALLY, AND SOMETIMES AFTER 8-10 ATTEMPTS, IT WILL START AND RUN UNTIL THE NEXT TIME WE PARK IT. EVER SINCE I CHECKED IT OUT, I HAVE NOTICED THAT, AT TIMES, YOU CAN'T HEAR THE HUM OF THE FUEL PUMP WHEN YOU TURN THE KEY, WHILE OTHER TIMES IT DOESN'T SEEM TO STOP MAKING NOISE. JUST THIS MORNING, I LEFT TO GO TO WORK, ONLY TO FIND THAT THE VAN WON'T START. APPARENTLY, ONE OF THE OTHER OBVIOUS SIGNS OF A BAD TIPM IS THE OCCASIONAL DEAD BATTERY....CAUSED BY A FUEL PUMP THAT THE TIPM FUEL RELAY FAILS TO SHUT OFF.AT THIS POINT, MY VAN HAS BEEN SITTING SINCE OCTOBER OF 2016, AS WE CANNOT AFFORD THE HIGH REPAIR COST. THE REPAIR ESTIMATE THAT I WAS QUOTED FOR THE TIPM WILL COST AROUND $1100. HAD THIS BEEN TAKEN CARE OF BY CHRYSLER, I MAY HAVE SAVED WHAT I SPENT ON BATTERIES AND THE ALTERNATOR.
NHTSA ODI 10946998
Jan 8, 2017Electrical systemFuel system
THE VEHICLE DOES NOT START INTERMEDIATELY AND HAS BEEN DIAGNOSED AS A PROBLEM WITH THE FUEL PUMP RELAY EMBEDDED IN THE TIPM THAT CANNOT BE ACCESSED OR REPAIRED BY NORMAL MEANS. THIS DEFECT CAN CAUSE THE VEHICLE TO SHUT DOWN WITHOUT WARNING CAUSING A GREAT SAFETY PROBLEM. THIS SAME PROBLEM WAS EXPERIENCED BY THE DODGE DURANGO AND OTHER CHRYSLER VEHICLES AND A RECALL WAS ISSUED TO FIX THIS PROBLEM.
NHTSA ODI 10943706
Dec 2, 2016Fuel system
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE CONTACT WAS CONCERNED THAT THE FUEL PUMP RELAY FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
NHTSA ODI 10929534
Dec 1, 2016Electrical systemSpeed controlFuel system
SEVERAL THINGS HAS BEEN HAPPENING. VAN WOULD SPEED UP FOR NO APPARENT REASON, IT HAS STALLED WHILE DRIVING, TWO FRONT WINDOWS WENT DOWN BY THEMSELVES, I'VE HAD TO TRY SEVERAL TIMES TO START THE VAN, ITS GOTTEN A LOT WORSE! TOOK IT TO CR DODGE DEALER IN ADRIAN MI HAD TO PAY $60.00 TO DIAGNOSE IT. THEY CAME UP WITH THERMOSTAT AND CRANKSHAFT POSITION SENSOR LABOR $297.05 PARTS $76.20 TOOK IT HOME A COUPLE DAYS SAME CRAP. PUT 02 OXYGEN SENSOR BECAUSE IT WAS ALSO RUNNING REALLY BAD AT TIMES. A COUPLE DAYS LATER SAME CRAP. TOOK IT BACK AGAIN SAID IT NEEDS A NEW FUEL PUMP MODULE. HAD TO TAKE IT TO A DIFFERENT MECHANIC BECAUSE IT WOULD TAKE THEM AT LEAST 2 WEEKS TO GET ONE IN.SO AROUND $500.00 FOR THE PUMP. A FEW DAYS LATER AGAIN HARD TO START, IT SEEMS LIKE IF THERE WERE A LOT OF MOISTURE IN THE AIR OR RAIN IT WAS WORSE. SO YESTERDAY WENT OUT AND WAS COMPLETELY DEAD! GOT A JUMP IT FINALLY STARTED. TURNED IT OFF TRIED TO START IT WITH THE AFTERMARKET REMOTE STARTER WOULDN'T START AGAIN AT ALL AFTER THAT JUST CRANKS AND I DON'T HEAR THE FUEL PUMP COMING ON. I TOLD THE "DODGE" SERVICE MAN THAT I READ ABOUT THE TIPM AND I THOUGHT IT WAS THAT. HE SAID NO, HE SAID IT DEPENDS WHEN AND WHERE THE VAN WAS MADE???? DODGE DOES NOT CARE ABOUT THEIR CUSTOMERS!!!! I AM SOOOOOOO AGGRAVATED!!!! *TR
NHTSA ODI 10929500
Nov 28, 2016Electrical systemFuel system
OUR VEHICLE WAS HARD TO START, AND WOULD SOMETIMES STALL WHILE DRIVING. AFTER DOING A BIT OF RESEARCH ON ALL POSSIBLE SOLUTIONS, IT ONLY WORKED WHEN BYPASSING THE FUEL RELAY. THIS IS THE SAME PROBLEM THAT AFFECTED THE DURANGO AND GRAND CHEROKEE WITH THEIR TIPM. *TR
NHTSA ODI 10928248
Nov 22, 2016Electrical systemFuel system
MY TIPM FAILED WHILE DRIVING ON A HIGHWAY NEAR MY HOUSE. FUEL DELIVERY CUT OFF WHILE DRIVING. THE VEHICLE FORTUNATELY HAD ENOUGH MOMENTUM TO GET BACK HOME, BUT WILL NOT START AT ALL. DIAGNOSED AS A FAULTY TIPM MODULE. DOING SOME RESEARCH, NHTSA HAS PREVIOUSLY RECALLED A VERY SIMILAR TIPM IN THE GRAND CHEROKEE AND DURANGO, ESSENTIALLY ALLOWING CHRYSLER TO RECALL THE VEHICLES AND INSTALL A NEW RELAY THAT BYPASSES THE TIPM AND ALLOWS FUEL TO FLOW. I ENCOURAGE NHTSA TO EXPAND THIS RECALL TO ALL AFFECTED 2010+ CHRYSLER VEHICLES WITH TIPMS IN THE STRONGEST POSSIBLE TERMS. I AM VERY LUCKY THAT I WASN'T STRANDED OR SERIOUSLY INJURED. MANY OTHER SIMILAR COMPLAINTS EXIST ONLINE AND EVEN IN THE NHTSA FORUMS.
NHTSA ODI 10927365
Nov 17, 2016Fuel system
CAR HAS A HARD TIME STARTING OR WILL CUT OF WHILE DRIVING. ALMOST GOT IN ACCIDENT WHILE SLOWING DOWN FOR RED LIGHT.
NHTSA ODI 10926726
Oct 13, 2016Electrical systemFuel system
ACCELERATES ON ITS OWN WHILE IT WAS STATIONARY AND GOING DOWN THE HIGHWAY. IT WOULD NOT START WHEN TURNING ON. HAD TO REPLACE THE FUEL PUMP AND NOW BEING TOLD THAT IT NEEDS THE TIPM REPLACED TO START.
NHTSA ODI 10915734
Sep 28, 2016Fuel system
MY CAR WAS NOT ON AND WAS STATIONARY, IN MY DRIVE WAY. I WENT TO START MY CAR TO MOVE IT AND IT WOULDN'T START. I DID SOME CHECKING ON THE INTERNET AND FOUND THAT THE TIPM WAS HAVING ISSUES. I MADE A BYPASS FROM THE PASSENGER OUTLET TO THE FUEL PUMP RELAY TO GET POWER. THIS IS A TEMPORARY FIX BUT IT HAS WORKED SO FAR. I HAVE ADDED A PICTURE OF MY BYPASS FOR DOCUMENTATION.
NHTSA ODI 10910163
Sep 23, 2016Electrical systemEngineFuel system
MY 2011 CARAVAN HAS 68K MILES ON IT. FOR THE PAST FEW MONTHS, IT WILL INTERMITTENTLY HAVE PROBLEMS STARTING. EVERYTHING SEEMS FINE UNTIL YOU TURN IT TO CRANK AND THEN IT JUST MAKES A CLICK NOISE. IT WILL DO THIS ANYWHERE FROM 2 TO 20 TIMES UNTIL IT FINALLY CRANKS. IT WILL BE FINE FOR DAYS AND THEN SUDDENLY... NO START. I'VE LEFT IT AT MY MECHANIC FOR ONE WEEK LAST MONTH AND ONE WEEK THIS MONTH. THEY REPLACED THE BATTERY, BUT NO AVAIL. THEY HAVE SEEN IT IN ACTION (ACTUALLY CAME TO ME BECAUSE THEY ARE TOTALLY STUMPED TOO), BUT CANNOT REPLICATE IT. SO I'M OUT $800 IN CAR RENTAL FEES AND NO ONE CAN FIGURE OUT WHY THE THING IS ACTING LIKE IT IS. I'M WORRIED I'M GOING TO BE STRANDED WITH A HAND FULL OF KIDS AND A CAR THAT WON'T START. I DON'T LIKE FEELING LIKE I CAN'T TRUST MY CAR. DODGE HAS BEEN UNHELPFUL AS WELL, ALTHOUGH I'M GIVING THE DEALERSHIP A SHOT AT THIS PROBLEM AGAIN AND TAKING IT THERE. ANOTHER WEEK OF RENTAL CAR FEES - YAY! FROM READING ONLINE AND A QUICK YOUTUBE SEARCH, IT APPEARS I'M NOT ALONE WITH THIS PROBLEM. I JUST WANT IT FIXED, WHATEVER THE PROBLEM IS.
NHTSA ODI 10909397
Sep 21, 2016Electrical systemFuel system
CAR (2011 GRAND CARAVAN) WOULD CRANK BUT NOT START. I HAD IT TOWED TO SAFFORD DODGE IN SPRINGFIELD, VIRGINIA. THEY DIAGNOSED THE PROBLEM AS A BAD FUEL PUMP. I PAID $950 FOR A TOW AND A NEW FUEL PUMP. AS SOON AS I DROVE THE VEHICLE HOME, IT WAS DOING THE EXACT SAME THING (CRANK BUT NOT START). EVENTUALLY, IT STARTED BUT, LATER IN THE DAY, IT WOULD NOT START AT ALL. I CONTACTED THE DEALER AND MADE ARRANGEMENTS FOR IT TO BE TOWED IN AGAIN. EVENTUALLY, THE SERVICE GUY CALLS BACK AND SAYS THEY ARE HAVING TROUBLE PINPOINTING THE PROBLEM. BEFORE THIS POINT I HAD RESEARCHED THE PROBLEM AND DISCOVERED THE MULTIPLE ISSUES WITH THE TIPM MODULE. THE NEXT MORNING HE CALLS MY WIFE AND TELLS HER THAT WE NEED A NEW TIPM MODULE AND IT'S GOING TO COST $1200 TO REPLACE IT. SHE TOLD HIM THAT WE WOULD PAY FOR THE TIPM MODULE PROVIDED THEY DEDUCTED THE COST OF THE NEW FUEL PUMP WHICH WE BELIEVE WAS REPLACED IN ERROR. SERVICE GUY WAS ADAMANT THAT FUEL PUMP WAS BAD AND THAT IT HAD TO BE REPLACED. HE SAID THEY HAD ISOLATED THE PUMP AND CONFIRMED THAT IT HAD POWER COMING TO IT BEFORE DIAGNOSING THAT IT NEEDED TO BE REPLACED. THIS MAY BE TRUE BUT I HAVE ZERO FAITH THAT THIS GUY WAS TELLING ME THE TRUTH. I HAVE READ SEVERAL REPORTS ON THE INTERNET WHERE PEOPLE HAD THEIR FUEL PUMP REPLACED IN ERROR. I EVENTUALLY WENT TO THE SERVICE MANAGER. HE WAS ALSO INSISTENT THAT THE FUEL PUMP FAILED SIMULTANEOUSLY WITH THE TIPM MODULE. I ALSO ASKED HIM IF THEY HAD REPLACED MULTIPLE TIPM MODULES AND HE ACTED AS IF THIS WAS A VERY RARE REPAIR; HOWEVER, WHEN HE INSINUATED THAT MY FUEL PUMP AND TIPM HAD FAILED SIMULTANEOUSLY, HE ACTED AS IF HE HAD SEEN THIS SEVERAL TIMES?! MY CENTRAL CONCERN IS THAT THERE HAVE BEEN SEVERAL REPORTS OF THE TIPM MODULE FAILING ABRUPTLY AT HIGHWAY SPEED.
NHTSA ODI 10908384
Sep 20, 2016Fuel system
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE ATTEMPTING TO START THE ENGINE, THE FUEL SYSTEM FAILED TO ENGAGE AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED A FAILURE CODE FOR THE FUEL PUMP. THE VEHICLE WAS REPAIRED AND THE FUEL PUMP ASSEMBLY WAS REPLACED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 77,000.
NHTSA ODI 10908270
Sep 12, 2016Electrical systemFuel system
VEHICLE BEGAN HAVING ISSUES STARTING, INTERMITTENTLY AT FIRST, ABOUT 3-4 WEEKS AGO. 4 DAYS AGO, VEHICLES BATTERY WAS DEAD, WOULDN'T START FOR SEVERAL ATTEMPTS. STALLED TWICE WHILE DRIVING 60 MPH CONTINUED TO NOT START, BATTERY, ALTERNATOR, STARTER, WIRING ALL CHECKED OUT OKAY WITH LOCAL REPAIR SHOP. THE FUEL PUMP RELAY IN THE TPIM (TOTAL INTEGRATED POWER MODULE) WAS BAD, REQUIRED WHOLE TPIM TO BE REPLACED.
NHTSA ODI 10905842
Sep 7, 2016Electrical systemEngineFuel system
WOULD NOT START ON SEVERAL OCCASIONS. PURCHASED NEW BATTERY. TOOK IT TO LOCAL MECHANIC. ALMOST PUT IN A NEW STARTER BUT RESEARCHED IT FIRST ON THE INTERNET. SEEMED LIKE IT WAS A FAULTY TIPM. CALLED LOCAL CHRYSLER DEALER AND TOLD THEM THE ISSUES. AFTER A WEEK, THEY SAID I NEEDED A NEW TIPM ($1200) AND WOULD NOT COVER THE COST. SAID THAT THEY DID NOT KNOW ANYTHING ABOUT A TIPM RECALL. I DID NOT GET IT REPLACED. CALLED CHRYSLER CUSTOMER CARE AND THEY SAID THAT I DID NOT QUALIFY FOR A RECALL. I HAVE DRIVEN CHRYSLER DODGE CARAVANS FOR OVER 25 YEARS AND I AM GREATLY DISAPPOINTED THAT THEY ARE NOT STANDING BEHIND THEIR PRODUCT. THEY KNOW THAT THERE IS AN ISSUE WITH ALL THE TIPMS IN THEIR VEHICLES AND THEY ONLY RECALLED CERTAIN MAKES AND MODELS. MEANWHILE, I HOLD MY BREATH EVERY TIME I TRY TO START MY CAR. I AM RETIRED AND CANNOT AFFORD TO REPLACE THAT PART FOR THAT PRICE. I HAD THIS CAR AS A COMPANY CAR STARTING IN JANUARY OF 2011 AND PURCHASED IT FROM ARI IN JULY OF 2014.
NHTSA ODI 10904426
Sep 2, 2016Fuel system
WAS DRIVING AND VAN SHUT DOWN WITH NO POWER STEERING IT WAS DIFFICULT TO COAST OFF HIGHWAY ALMOST GOT HIT BY ANOTHER CAR. WHEN I DID IT WOULD NOT START AGAIN RIGHT AWAY BUT EVENTUALLY AFTER SEVERAL ATTEMPS IT CRANKED UP. THIS HAS HAPPEND MULTIPLE TIMES AND I HAVE YOUNG KIDS TO HAVE TO BE TAKEN TO SCHOOL IN IT. THX DODGE
NHTSA ODI 10903397
Aug 26, 2016Electrical systemFuel system
FOR THE PAST YEAR OR SO WE HAVE HAD CHECK ENGINE LIGHT ON AND OFF AND HAVE HAD IT CHECKED AT DODGE DEALERSHIPS AND PRIVATE MECHANICS. THE CODE THEY KEPT COMING UP WAS A GENERAL CODE OF "MISFIRE" SO DODGE CONVINCED US TO GET THE SPARK PLUGS FIXED AND TO DO FUEL CLEANER TO OUR FUEL TANK BECAUSE IT WAS "PROBABLY THAT". AFTER THE FIXES WERE MADE AS A RESULT OF WHAT DODGE TOLD US TO DO, THE SAME PROBLEMS CONTINUED TO OCCUR. AFTER SEVERAL MORE TIMES OF THE VAN "SPUTTERING" DOWN THE ROAD IN BOTH CITY AND HIGHWAY DRIVING FEELING LIKE IT WAS ABOUT TO STALL OUT WHICH COULD HAVE CAUSED INJURY TO MY FAMILY OR MYSELF, IT GOT TO THE POINT IT WOULD NOT EVEN START. WE TOOK IT TO GET FIXED YET AGAIN THINKING IT WAS THE FUEL PUMP TO FIND OUT IT WAS THE TIPM. THIS IS A PART THAT IS KNOWN TO GO WRONG IN DODGE VANS YET THERE IS NO RECALL ON IT OR ANY FIX FOR IT. I TRANSPORT MY THREE KIDS IN THIS VEHICLE THAT WE STILL OWE MONEY ON TO FIND OUT ONE OF ITS MAIN COMPONENTS IS FAULTY AND THERE IS NO FIX SO IT IS OVER A GRAND OUT OF OUR POCKETS (AND SEVERAL 100 OTHER PEOPLE) TO GET THIS PART FIXED. NOT TO MENTION THE FACT THAT OUR CAR IS RENDERED USELESS UNTIL THIS IS DONE. DODGE NEEDS TO BE HELD ACCOUNTABLE FOR THIS PART THAT IS FAULTY IN 2011 GRAND CARVANS. FAMILIES DON'T NEED TO BE SERIOUSLY HURT OR EVEN KILLED BECAUSE THIS LITTLE PART STOPS WORKING MID DRIVE (WHICH HAPPENED TO US BUT WE WERE PULLING OUT OF THE DRIVEWAY WITH NO ONE AROUND). PLEASE HOLD THEM ACCOUNTABLE. IF YOU CAN'T THEN MAKE SOMEONE ELSE! IT IS NOT FAIR TO THE CONSUMER WHO PUT THEIR TRUST IN DODGE! THIS HAS BEEN A YEAR AND A HALF OF CONSTANT ISSUES THAT HAVE COME OUT OF OUR WALLETS WHILE THE CAR MAKER SITS PRETTY.
NHTSA ODI 10898898