What 530 owners told NHTSA about the 2011 Dodge Grand Caravan

TPIM FUEL PUMP RELAY WENT BAD. LOOKED UP A VIDEO ON REPAIRING IT AND FOUND HOW TO BYPASS IT. THE VAN STARTED RIGHT UP WHEN THE FUEL PUMP RELAY WAS BYPASSED.

NHTSA ODI 11403891

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO STATED THAT THE FUEL PUMP RELAY FAILED AND THE TIPM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED AND THE VEHICLE FAILED TO START. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 199,000.

NHTSA ODI 11397892

TIPM FAILURE - 2011 DODGE CARAVAN MADE SAME YEAR AS DURANGO AND JEEP THAT WERE RECALLED FOR SAME ISSUE. HAD FUEL PUMP REPLACED ON 1/28/21 BUT CONTINUED TO CUT OUT WHILE DRIVING IN TRAFFIC ON BUSY HIGHWAY 10 TIMES WITHIN A QUARTER MILE DISTANCE.

NHTSA ODI 11394594

ABOUT 11/30 I WENT TO START THE CAR IN THE MORNING., THE FRONT WINDSHIELD WIPERS WERE ON WHEN I TURNED THE KEY, AND WOULD NOT CHANGE SPEED OR TURN OFF AS MUCH AS I TRIED THE BACK AND THEY WOULD NOT TURN ON. THE RADIO/ CLOCK DID WORK BUT NO LIGHTED INFORMATION AND SAME WITH THE SPEEDOMETER, THE GAS TANK, TEMPERATURE WARNING AND TACHOMETER LIGHTING. THE CAR STARTED, AND RESTARTED SEVERAL TIME WELL ENOUGH BUT THE DASHBOARD LIGHTS AND THE WIPERS DID NOT CHANGE. I TRIED TURNING THE KEY ON AND OFF WITHOUT STARTING THE CAR A NUMBER OF TIMES WITH DIFFERENT NUMBER OF TRIES BEFORE RESTARTING AS A POSSIBLE RESETTING WITH NO CHANGE. EVENTHOUGH IT HAD NO WORKING SPEEDOMATER I DROVE THE CAR FIRST AROUND THE BLOCK SEVERAL TIMES AND THEN TO MY LOCAL MECHANEC. I TALKED TO HIM HE DID NOT HAVE THE CORRECT EQUIPMENT FOR TESTING REQUIRED TO FIND THE PROBLEM. HE SUGGESTED I GO TO THE DEALER AND 1) SEE IF THEY HAD ANY RECALL OR UNPUBLISHED ISSUED REPAIR NOTICES ETC 2) GET AN ESTIMATE OF THE POSSIBLE COSTS AND TIMES FOR REPAIR. I THANKED HIM AND WAS IN MY CAR AGAIN WITHIN 15 MINUTES AND THE TOTAL PROBLEMS WENT AWAY, FRONT WIPERS OFF AND ALL THE DASHBOARD LIGHTS WORKED. THE CAR WORKED FOR 4 MORE TRIPS OVER THE NEXT FEW DAYS. ON DEC 3RD 2020, I STARTED THE CAR JUST FINE WENT ON THE EXPRESS WAY FOR THE FIRST TIME FOR A ABOUT 35 MINUTES TRIP. ABOUT 8 MINUTES INTO THE EXPRESSWAY DRIVE THE DASHBOARD LIGHTS WENT OUT AND THE WIPER WENT ON FOR ABOUT 1.5 MINUTES, BUT BEFORE I COULD EXIT THE EXPRESSWAY THEY WENT BACK ON AND I COULD TURN OFF THE WIPERS, A FEW MINUTES THEY WENT OUT AGAIN AND JUST AS SUDDENLY IN 2 MINUTES THEY WERE WORKING AGAIN. THERE WAS A THIRD TIME BEFORE MY EXIT THAT LASTED ONLY ABOUT 1 MINUTE. WHEN I GOT OFF AT THE USUAL EXIT I PARKED & TRIED TO SEE THE PROBLEM AGAIN FOR NEARLY 20 MINUTES WITH NO LUCK, I CONTINUED THE TRIP AND IT WAS UNEVENTFUL AS DRIVE BACK & SINCE NO PROBLEM.

NHTSA ODI 11378553

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT SHE WAS UNABLE TO START THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT AFTER WAITING FOR 20 MINUTES, THE VEHICLE WAS STARTED AND DRIVEN TO HER DESTINATION. THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO GROGAN'S TOWNE CHRYSLER JEEP DODGE RAM (6100 TELEGRAPH RD, TOLEDO, OH 43612; (419) 476-0761), WHERE IT WAS DIAGNOSED WITH NEEDING TIPM MODULE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.

NHTSA ODI 11378240

FUEL PUMP RELAY WENT BAD. ALSO FOUND BROKEN OIL FILTER VALVE, BROKEN FLEX PIPE TO EXHAUST AND LEAKY TRANSMISSION LINES.

NHTSA ODI 11376730

IT STARTED WITH MY VEHICLE NOT STARTING INTERMITTENTLY. AS THE PROBLEM GOT WORSE AT FIRST THOUGHT IT MAY BE THE FUEL PUMP. HAVING THIS REPLACED. THE VAN HAS COMPLETED WENT DEAD WHILE DRIVING IN TRAFFIC AND HAD KIDS IN CAR WITH ME. TRIES TO GO DEAD WHILE SITTING IDLE AT REDLIGHTS AND WILL SHAKE DURING ACCELARATION AND TRIES TO QUIT. READING ALOT ON THIS AND OTHERS HAVING THE SAME ISSUES. OTHER VEHICLES HAVE BEEN RECALLED FOR SAME ISSUES ALSO. THIS NEEDS TO BE RECALLED AND ADDRESS ASAP BEFORE SOMEONE IS INJURIED OR KILLED DUE TO THE VEHICLE GOING DEAD WHILE DRIVING IN TRAFFIC. PLEASE HELP ON GETTING THIS RECALL GOING. THIS IS NOT SAFE AT ALL!!!

NHTSA ODI 11366825

VEHICLE WILL TURN OVER BUT NOT START AND OTHER TIMES IT WILL FINALLY START BUT THEN WILL DIE RIGHT AWAY. WE HAVE TRIED EVERYTHING UNDER THE STARS TO FIX IT AND ITS GETTING TO THE POINT THAT WE DON'T KNOW WHAT TO DO. OUR BATTERY AND ALTERNATOR ARE GOOD EVERYTHING ELSE WORKS JUST FINE. THE VEHICLE IS ALWAYS PARKED ON FLAT SURFACE.

NHTSA ODI 11364460

OCTOBER 8,2020 I WAS DRIVING STRAIGHT DOWN HILL ON A CITY STREET IN PUYALLUP, WA WHEN THE CAR COMPLETELY SHUT DOWN WITHOUT WARNING. I HAD NO STEERING, BRAKES, OR ANYWAY TO CONTROL THE VEHICLE. I MANAGED TO COAST INTO A NEARBY LOWES HARDWARE PARKING LOT AND RAN INTO A BARRIER IN ORDER TO STOP. I WAS LUCKY THERE WERE NO PEOPLE OR OTHER CARS IN MY PATH OF TRAVEL WHEN I ENTERED AS I WAS UNABLE TO STOP. I CALLED MY INSURER, GEICI, AND ARRANGED FOR THE VEHICLE TO BE TOWED. TOWING WAS PERFORMED BY ENGELS TOWING , PUYALLUP, WA (253) 845-0034. CHECKING ONLINE I DISCOVERED THAT THIS IS A KNOWN PROBLEM WITH THE FUEL PUMP AND NO RECALL HAS BEEN ISSUED. I BELIEVE THAT THIS IS A SERIOUS SAFETY ISSUE. I, MY FAMILY, OR OTHERS COULD HAVE BEEN SERIOULY INJURED OR KILLED.

NHTSA ODI 11363556

VAN HAS A BAD TIPM WHICH FROM WHAT I HAVE READ SAYS COULD SET OFF AIRBAGS ANT TIME. SAFETY HAZARD

NHTSA ODI 11363054

VAN WILL COMPLETELY SHUT OFF AND WILL RESTART ON IT'S OWN WHILE DRIVING DOWN THE ROAD. IT HAPPENS MOSTLY WHEN GOING DOWN BUMPY ROADS OR ON THE HIGHWAY.

NHTSA ODI 11360609

A BUZZING NOISE OCCURS EVERY TIME I HIT THE LOCK BUTTON.

NHTSA ODI 11355485

DRIVING VAN IN TOWN 35 MPH WIPERS CAME ON BY THEMSELVES AND STAYED ON SWITCH IN THE OFF POSITION INFORMATION PANEL GOES OUT ALONG WITH SPEEDOMETER, TACH, AND GAGES VAN RUNS LIKE NORMAL. CHANGED TIPM NO CORRECTION FAILURE HAPPENED AT 156000 THOUSAND MILES

NHTSA ODI 11349765

DRIVING DOWN THE ROAD AT APPROXIMATELY 45 MPH BATTERY LIGHT CAME ON THEN ALL LIGHTS ON THE PANEL LIT UP. CAR DIED WHILE PULLING OFF THE ROAD AND STOPPED. DOORS WILL NOT WORK AND CAR WILL NOT START NOW. HAD A TODDLER IN THE BACKSEAT AND SIDE DOORS DO NOT OPEN MANUALLY, HAD TO CRAWL THROUGH FRONT SEAT AREA TO RELEASE CHILD RESTRAINTS AND PULL HIM OUT FROM THE FRONT

NHTSA ODI 11342549

PASSENGER SIDE REAR SLIDING DOOR ACTUATOR STOPPED WORKING. SLIDING DOOR REMAINED IN LOCKED POSITION. REPLACED AND REPAIRED ACTUATOR AT BODY SHOP FOR $475. RECENTLY, THE DRIVERS SIDE REAR SLIDING DOOR ACTUATOR STOPPED WORKING. IT STARTED MAKING A LOUD BUZZING SOUND AND GOT STUCK IN THE LOCKED POSITION. *TR

NHTSA ODI 11323932

SLIDING PASSENGER DOORS ON BOTH SIDES OF VAN REFUSE TO OPEN OR UNLOCK. DOORS CANNOT BE OPENED MANUALLY, WITH KEY FOB OR WITH THE BUTTON ON THE INTERIOR OF THE CAR. THIS PREVENTS PASSENGERS IN REAR (USUALLY CHILDREN) FROM BEING ABLE TO EXIT THE VEHICLE, WHICH COULD BE PARTICULARLY DANGEROUS IN THE EVENT OF A CRASH.

NHTSA ODI 11317196

WHEN YOU PUT THE KEY IN IT IT JUST CRANKS AND CRANKS AND CRANKS BUT NEVER STARTS. WHEN IT FIRST STARTED IT WAS JUST OCCASIONALLY BUT NOW IT WONT START AT ALL SO IT JUST SITS IN THE DRIVEWAY. I'M A GRANDMOTHER RAISING HER GRANDCHILDREN BE NICE TO HAVE A VEHICLE TO TAKE THE BABIES TO THEIR APPTS. BUT OBVIOUSLY DODGE DOESN'T CARE BECAUSE THEY ARE AWARE OF THIS PROBLEM AND DONT WANT TO MAKE THE PART AVAILABLE TO US TO FIX IT SO WE SPEND THE MONEY FOR THESE VEHICLE TO SET IN OUR DRIVEWAYS. I PURCHASED THE VAN ON A FRIDAY AND WITHIN A WEEK IT STARTED HIT AND MISS STARTING AND BY THE SECOND WEEK IN IS NOW PARKED IN MY DRIVEWAY. THIS IS CRAZY DODGE YOU NEED TO MAKE THIS RIGHT OR AT LEAST MAKE THE PART AVAILABLE FOR US TO PURCHASE SO WE CAN FIX OUR VEHICLES

NHTSA ODI 11312236

I THINK THE 2011 DODGE GRAND CARAVAN MAINSTREET SHOULD BE RECALLED. THE CARS ELECTRICAL SYSTEM IS ALWAYS FALLING LIGHTS COME ON WHILE IM DRIVING AND WON'T TURN OFF FOR A HALF HOUR LAYER NO MATTER WHAT I DO. THE AIR BAG LIGHTS ARE ALWAYS COMING ON AND THE TRANSMISSION IS FAILING WHEN YOU SHIFT INTO GEAR THERE'S ALWAYS A BIG GUMPING SOUND AND THE SHIFT GETS STUCK IN PARKED GEAR FOR MINUTES BEFORE IT WANTS TO SHIFT INTO GEAR. I'VE READ A LOT OF THE SAME PROBLEMS WITH THIS MAKE AND MODEL CAR THEY SHOULD BE RECALLED ITS DANGEROUS

NHTSA ODI 11310815

VAN WON'T START SEVERAL TIME A WEEK BECAUSE OF A FAULTY T.I.P.M. DODGE KNOWS ABOUT THIS PROBLEM AND WON'T WARRANTY IT BECAUSE THEY HAVE NOT BEEN FORCED TO RECALL THIS PART/PROBLEM. MY WIFE USE'S THIS VAN FOR HER JOB AND IS IN SOME BAD NEIGHBORHOODS AND IS SCARED SOMEONE WILL HURT HER AND SHE CAN'T GET AWAY BECAUSE VAN WON'T START. THERE ARE SEVERAL PLACES ON THE INTERNET THAT REBUILDS THESE T.I.P.M.'S BECAUSE OF KNOWN PROBLEMS. DODGE EVEN HAS A BYPASS TO THE FUEL PUMP AS AN AFTERMARKET PART TO FIX SOME OF THESE ISSUES BUT NOT ALL OF THE PROBLEMS.THE FUEL PUMP RELAY HAS INTERMITTENT POWER TO THE RELAY AND THAT IS CAUSING THE NO START PROBLEM. THE INTERNET HAS PAGE AFTER PAGE'S OF CUSTOMER COMPLAINTS THAT HAS HAD OR HAVING THIS PROBLEM. THIS HAPPENS ALL TIMES DURING THE DAY WHEN STATIONARY. VAN CAN WORK PERFECT THEN WE STOP AND GET OUT AND A FEW MINUTES LATER WE GET BACK IN AND VAN CRANKS BUT WON'T START.

NHTSA ODI 11309188

DRIVER'S SIDE SLIDING DOOR WILL NOT UNLOCK MANUALLY, WITH BUTTON, OR WITH KEY FOB. I HAVE TRIED UNLOCKING THE DOOR WHILE DRIVING, IN PARK, AND WHEN TURNED OFF. I HAVE TRIED UNLOCKING THE DOOR MANUALLY AND THE LOCK IS STUCK IN THE LOCKED POSITION.

NHTSA ODI 11301712

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE VIBRATED ABNORMALLY WITHOUT WARNING. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL WITH EXCESSIVE FORCE IN ORDER FOR THE SHAKING TO STOP. ADDITIONALLY, THE SERVICE ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE ON SEVERAL OCCASIONS. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO IMMEDIATELY START. SEVERAL ATTEMPTS WERE NEEDED TO START THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. JEEP, CHRYSLER DODGE RAM & FIAT OF ONTARIO LOCATED AT 1202 AUTO CENTER DR, ONTARIO, CA 91761, 909-390-9898, WAS CONTACTED BY PHONE IN ATTEMPT TO PURCHASE THE NECESSARY PART FOR REPAIR. THE CONTACT WAS INFORMED THAT DUE TO NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) THE PART WAS UNABLE TO BE PURCHASED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. THE VIN WAS INVALID.

NHTSA ODI 11301170

WHILE DRIVING ON THE HIGHWAY OR STREET THE VEHICLE LOOSES ALL POWER. DASH GOES BLANK AND NO STEERING AVAILABLE. TODAY I WAS DRIVING ON THE HIGHWAY VAN LOST ALL POWER ALMOST CAUSING AN ACCIDENT.

NHTSA ODI 11297721

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE ELECTRONIC LOCKS WERE LOCKING AND UNLOCKING AUTOMATICALLY REGARDLESS IF THE VEHICLE WAS ON OR OFF. THE HORN WOULD ALSO RANDOMLY SOUND WHEN THE ENGINE WAS RUNNING AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. DODGE OF BURNSVILLE (12101 HIGHWAY 35W SOUTH, BURNSVILLE, MN 55337, (952) 894-9000) STATED THAT THE TIPM NEEDED TO BE REPLACED AT THE COST OF $1,000. THE MANUFACTURER PROVIDED A CASE NUMBER AND STATED THAT THE VEHICLE WAS REPAIRED IN 2015 FOR THE POWER MODULE BY THE SAME DEALER. THE FAILURE MILEAGE WAS 67,500.

NHTSA ODI 11296618

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED AND WOULD SHUT OFF INTERMITTENTLY. THE CONTACT ALSO STATED THAT MULTIPLE ELECTRICAL FAILURES OCCURRED, INCLUDING THE SPEEDOMETER BECOMING DEFECTIVE WHILE TRAVELING VARIOUS SPEEDS, MULTIPLE WARNING INDICATORS FLASHING OR REMAINING ILLUMINATED, AND THE HEADLIGHTS WOULD FADE OR FLICKER WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO GINN CHRYSLER JEEP DODGE (5190 US-278, COVINGTON, GA 30014) ON MULTIPLE OCCASIONS TO BE SERVICED; HOWEVER, THE FAILURES CONTINUED. THE CONTACT ALSO HAD THE VEHICLE TOWED TO AN UNKNOWN DEALER IN MICHIGAN WHERE THE ALTERNATOR WAS REPLACE; HOWEVER, THE FAILURES CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 11296723

WIRELESS IGNITION NODE (WIN) MODULE POSITION FAILS COMPROMISING THE ABILITY TO START THE ENGINE WITH KEY FOB. THIS WAS REPAIRED ONCE FOR 122 DOLLARS. THREE MONTHS LATER, DEALERSHIP WANTS 1200 TO FIX IT. VEHICLE WAS STATIONARY AND TOW TRUCK WAS REQUIRED.

NHTSA ODI 11289288