What 209 owners told NHTSA about the 2011 Dodge Avenger

BACK IN 2019 ON THANKSGIVING WE HAD A CAR ACCIDENT DRIVING STRAIGHT ON ROUTE 17 IN ESSEX COUNTY BECAUSE THE WHEEL BEARINGS WENT OUT TO QUICKLY WE REPLACED THEM A YEAR LATER IT DID ALMOST DID THE SAME THING BUT WE CATCH IT IN TIME ARE MECHANIC SAID IT SHOULDN'T HAVE TO CHANGE YOUR WHEEL YOUR WHEEL BEARING 10 MONTHS APART WE WENT THROUGH 3 ALREADY AND IT'S ASKING ME TO PUT A DATE FROM WHEN IT HAPPEN I'LL PUT THE FIRST TIME AND THE NEXT TWO THE NEXT DATE IT HAPPEN 9/23/2020/10/20/20 IT'S ALSO DOING SOME WEIRD SLIDING IN THE BACK END OF THE VEHICLE

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TL* THE CONTACT OWNS A 2011 DODGE AVENGER. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE JERKED AND LOST POWER. THE ENGINE AND TRACTION WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE CRANKSHAFTS ON THREE OCCASIONS. THE CONTACT STATED THAT THE BATTERY CABLE BOX BURNED AND WAS ALSO REPLACED BY THE INDEPENDENT MECHANIC. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE CONTACT STATED THAT THE VEHICLE DID NOT SEEM FULLY REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.

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ON 7/24/2020 I WAS INVOLVED IN AN A FRONT END ACCIDENT. AFTER TAKING IT TO A COLLISION CENTER THEY WENT DIRECTLY THROUGH THE INSURANCE COMPANY. THE INSURANCE SOMPANY AGENT INDICATED THEY TOTALED OUT THE CAR DUE TO AN AIR BAG ISSUE. THE CLOCK SPRING IN THE STEERING WHEEL CAUSED THE AIR BAG LIGHT TO TURN ON, THEY ALSO INDICATED THE THE AIR BAG CONTROL MODULE WOULD NEED TO BE REPLACED AND A SEATBELT MODULE. THE AGENT SAID THAT WOULD BE THOUSANDS OF DOLLARS TO REPLACE AND IT'S NOT SAFE FOR THE ROADS SO THEY TOTALED THE CAR OUT.

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TL* THE CONTACT OWNS A 2011 DODGE AVENGER. THE CONTACT STATED THAT THE STEERING WHEEL LOCKED AND THE VEHICLE CRASHED INTO A FENCE TRAVELING AT 30 MPH. THE CONTACT HAD TRIED TO TURN THE STEERING WHEEL BUT FAILED WHEN THE ACCIDENT OCCURRED. AS A RESULT, THE BUMPER WAS DISLOCATED AND THE PASSENGER SIDE TIRE WAS DAMAGED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE POLICE STATION. THE DEALER THUNDERHAWK AUTO SALES LOCATED AT 638 N INTERSTATE 35, COTULLA, TX 78014 830-399-0559 STATED THAT THE VEHICLE WAS FINE WHEN HE FIRST SOLD THE VEHICLE TO THE CONTACT. THE DEALER LATER TEXTED THE CONTACT TO REMIND HER TO STILL MAKE THE VEHICLE PAYMENTS. THE VEHICLE HAD HAD MANY OF MECHANICAL ISSUE SINCE IT WAS PURCHASED. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2011 DODGE AVENGER. THE CONTACT STATED THAT WHILE PARKED, THE HORN ACTUATED INDEPENDENTLY AND THE INSTRUMENT CLUSTER FLICKERED ON AND OFF. THE VEHICLE WAS DRIVEN TO THE RESIDENCE AND THERE WAS AN ABNORMAL SMOKE ODOR IN THE CABIN IN THE VEHICLE. THE VEHICLE WAS TAKEN TO DAYTONA DODGE CHRYSLER JEEP RAM & FIAT LOCATED AT 1450 N TOMOKA FARMS RD SUITE A, DAYTONA BEACH, FL 32124, 1450 N TOMOKA FARMS RD SUITE A, DAYTONA BEACH, FL 32124, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HORN ASSEMBLY, SPEED SENSOR, AND THE TIPM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,999.

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MY HEAT ON MY PASSENGER SIDE NEVER WORKS, IT WILL BLOW AT NOTHING CAUSING ISSUES WITH DEFROSTING PASSENGERS WINDOW AND ISSUE WITH DEFROST ON MY MAIN WINDOW ON PASSENGER SIDE. ALL OTHER VENTS BLOW OUT BUT THAT ONE MAKES A WHISTLE NOISE AND NOTING COMES OUT. IT'S LIKE IT'S BLOCKED, I ASSUMED IT WAS JUST THE CAR, AFTER GOING OVER IN A LANE ON MY PASSENGER SIDE AND HITTING ANOTHER VEHICLE BECAUSE I COULD BARELY SEE OUT MY WINDOW TO VIEW MY MIRROR, I LOOKED MORE INTO IT AND HAVE SINCE REALIZED I'M NOT THE ONLY ONE, IN FACT MULTIPLE OTHER COMPLAINTS HAVE BEEN FILED AND DODGE HAS DONE NOTHING TO FIX THIS. GET IT TOGETHER!

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FOR THE 3RD OR 4TH TIME MY CAR HAS SUDDENLY LURCHED/JERKED FORWARD FOR UNKNOWN REASONS. THE FIRST TWO TIMES I WAS AT A RED LIGHT INTERSECTION AND ALL OF THE SUDDEN THE CAR UNEXPECTEDLY JERKED FORWARD WITHOUT WARNING OR EXPLANATION. I RESEARCHED IT ONLINE AND FOUND SIMILAR ISSUES WITH OTHER DODGE OWNERS. SOME MENTIONING THE THROTTLE POSITIONING SENSOR. I'M NOT A MECHANIC SO I HAVE NO KNOWLEDGE AS TO WHAT IS OCCURRING. THIS LATEST OCCURRENCE CAUSED A MINOR SLOW SPEED 'BUMPER TAG' BUMP TO THE CAR AHEAD OF ME TO THE CAR AHEAD. MY DASHCAM CAPTURED THE INCIDENT. THE DASHCAM VIDEO IS *.MOV FORMAT BUT IS VERY CLEAR IN 1080P WITH SPEED, DATE, AND TIME STAMPED. IF YOU WOULD LIKE THAT I WOULD NEED TO EMAIL THAT OTHER THAN THIS WEBSITE PLATFORM. YOU WILL SEE THE BUMPER COLLISION OCCURRED AT 3MPH. NO MARKS WERE LEFT ON EITHER VEHICLES.

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AS I WAS DRIVING DOWN THE ROAD A CITY STREET. I WAS STOPPED AT A RED LIGHT, THE LIGHT TURNED GREEN AND THE AIRBAG EXPLODED. IN THE STEERING COLUMN...MY RIGHT FOREARM WAS BURNT AND MY RIGHT EAR HAS SOME DAMAGE AS FAR AS HEARING.... I HAVE CONTACTED DODGE ON 5/31/18, 6/1/18, 6/4/18, 6/5/18, 6/6/18 AND FINALLY ON 6/8/18 SOMEONE CONTACTED ME BACK. I HAD MY 5 YEAR OLD SON IN THE CAR WITH ME....WE COULD HAVE BEEN HURT IF WE HADN'T JUST TURNED FROM THE RED LIGHT.... I FEEL THAT DODGE IS NOT TAKING THIS MATTER SERIOUSLY. I HAVE PICTURES ON MY PHONE THAT I COULD SEND IF NEEDED TOO. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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TAKATA RECALL I WAS INVOLDED IN A ACCIDENT, MY VEHICLE WAS REAR ENDED AND MY SEAT BELTS DID NOT LOCKED OR AIRBAGS DID NOT EJECT. ALSO MY BREAK INDICATER ALWAYS POPS UP ON THE DASH BOARD. MY BACK WINDOW STOP ROLLING DOWN. THE AIR CONDITIONER MAKES A LOUD CLAKING SOUND EVERYTIME I TURN ON OR OFF THE ENGINE.AND IT WONT REVERS. THEERES SOMETHING NEW ALWAYS GOING ON WITH THIS CAR.

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I WAS IN A RECENT ACCIDENT THAT CAUSED OVER $4,500 IN DAMAGE TO THE FRONT END OF MY 2011 DODGE AVENGER. I HIT THE VEHICLE IN FRONT OF ME TRAVELLING AT OVER 20MPH AND THE AIRBAGS DID NOT DEPLOY AND I BRACED MYSELF AGAINST THE STEERING WHEEL AND THANKFULLY WAS NOT INJURED. THERE ARE CURRENTLY TWO OPEN RECALLS FOR THE AIRBAG AND SEAT BELT RESTRAINT. THE POLICE OFFICER ON SCENE WAS BEWILDERED THAT THE AIRBAGS HAD NOT DEPLOYED, AND I'M NOT CERTAIN THEY WOULD WORK OR NOT WITH THE ACTIVE RECALL DUE TO THE TWO MAIN SAFEY FEATURES OF THIS VEHICLE. CURRENTLY THE VEHICLE IS BEING "TESTED" BY DODGE/CHRYSLER GROUP BUT THEY HAVE YET TO PROVIDE ME WITH A LOANER VEHICLE TILL THEY DEEM THE CAR IS IN FACT SAFE TO DRIVE AND OPERATE. I REFUSE TO GET BEHIND THE WHEEL OF A CAR IN THE EVENT I'M IN ANOTHER ACCIDENT AND THE TWO SAFETY DEVICES I RELY ON DO NOT WORK. DODGE/CHYSLER IS REFUSING TO ANSWER ANY INQUIRIES I HAVE AND I AM TAKING LEGAL ACTION AGAINST THEM AT THIS TIME.

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20PLUS MILE PER HOUR FRONT END ACCIDENT, POLICE STATEMENT THAT AIR BAGS SHOULD OF DEPLOYED. NO AIRBAGS NO SEAT BELT TENSIONER. DRIVING MY FAULT REAR ENDED A VEHICLE ESTIMATED SPEED 20 PLUS MPH. AIRBAGS DIDN'T DEPLOY AND MY SEAT BELT DIDN'T HOLD ME TIGHT AT ALL MY HEAD WENT TO STEERING WHEEL. THERE SHOULD BE NO DEBATE ON WHETHER OR NOT MY SEAT BELT SHOULD OF HELD TIGHT. NO HELP FROM A COMPANY THAT IS OK WITH ITS CUSTOMERS DRIVING DEATH TRAPS.

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HAD HOOD REPLACE 1ST TIME FOR RUST 7/2015. 2ND TIME HOOD FLEW OPEN WHILE DRIVING,REPLACED AT OUR COST OF DEDUCTIBLE 4/2016. CHECKED HOOD 8/2016, SECONDARY LATCH FAILED,ABLE TO OPEN HOOD WITH PRIMARY ONLY.DEALER STATES NOW LATCH HAS FAILED. WENT BACK FOR INSTALL, NOW TOLD STRYKER STUDS FAILED, NEED ANOTHER HOOD. TOLD OK TO DRIVE WITH BOTH SAFETY DEVICES FAILED"JUST DONT OPEN HOOD, YOU'LL BE OK. OVER THREE WEEKS WAITING FOR HOOD,WAS TOLD FORGOT TO ORDER. DON MILLER DODGE MADISON WI Y .

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WAS IN LINE OF TRAFFIC . ONE VEHICLE THREE CARS AHEAD TURNED SUDDENLY CAUSING THE NEXT CAR TO PUT ON BRAKES SUDDENLY THEN THE NEXT CAR BRAKE SUDDENLY THE BRAKES OF THE 2011 DODGE AVENGER FAILED TO ENGAGE LEADING TO A REAR END COLLISION WITH THE CAR AHEAD CAUSING EXTREME FRONT END DAMAGE TO THE 2011 DODGE AVENGER AND THE AIR BAG DID NOT DEPLOY .. LUCKILY THE SEAT BELT WAS FUNCTIONING PROPERLY ...POLICE REPORT FILED AND NOTED BRAKE FLUID COMPARTMENT FULL . *TR

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TL*THE CONTACT OWNS A 2011 DODGE AVENGER. THE CONTACT STATED THAT WHILE TRAVELING 50 MPH ANOTHER VEHICLE CRASHED INTO THE VEHICLE. UPON IMPACT THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS COMPLETELY DESTROYED. THE DRIVER AND PASSENGER SUSTAINED MINOR CUTS AND BRUISES. THE INJURY STATUS OF THE OCCUPANT OF THE OTHER VEHICLE WAS UNKNOWN. THE VEHICLE WAS NOT TAKEN TO A MECHANIC TO DIAGNOSE THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 40,000.

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TL* THE CONTACT OWNS A 2011 DODGE AVENGER. THE CONTACT STATED THAT WHILE EXITING A DRIVEWAY AT 20 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY UP TO 40 MPH. THE CONTACT DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE FAILED TO SLOW DOWN OR STOP. THE CONTACT CRASHED INTO A POST. THERE WERE NO INJURIES. THE CONTACT WAS ABLE TO PLACE VEHICLE IN NEUTRAL AND TURN THE VEHICLE OFF. ONCE RESTARTED, THE FAILURE WAS RESOLVED. THE VEHICLE WAS TAKEN TO DEALER HOWEVER THE DEALER WAS UNABLE TO DUPLICATE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE HOWEVER NO ASSISTANCE WAS PROVIDED. THE CURRENT AND FAILURE MILEAGE WAS 39,000... UPDATED 08-27-12 *BF UPDATED 08/30/2012 *JS

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TL* THE CONTACT OWNS A 2011 DODGE AVENGER. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, SHE DROVE THROUGH A STOP LIGHT AND ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER DOOR. THE AIR BAGS DID NOT DEPLOY DURING THE CRASH. THERE WAS AN OCCUPANT IN THE FRONT PASSENGER SEAT THAT SUFFERED NECK INJURIES AND WAS TAKEN TO THE HOSPITAL. THE FRONT PASSENGER DOOR RECEIVED EXTENSIVE DAMAGES. THE POLICE WERE NOTIFIED AND A REPORT WAS AVAILABLE IF NEEDED. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP WHERE IT WAS AWAITING REPAIR. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURE WAS NOTIFIED AND STATED THAT THE PARAMETERS OF THE AIR BAG SENSORS WERE NOT STRUCK DURING THE CRASH, THEREFORE THE AIR BAGS WOULD NOT DEPLOY. THE FAILURE AND CURRENT MILEAGES WERE 10,000.

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TL* THE CONTACT OWNS A 2011 DODGE AVENGER. THE CONTACT WAS DRIVING 55 MPH WHEN THE CONTACT CRASHED INTO A POLE. DURING THE CRASH THE SEAT BELTS DID NOT RESTRAIN AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUFFERED A CONCUSSION. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE MECHANIC ADVISED THAT DURING THE CRASH THE SENSORS WERE PULLED IN FROM THE SUB FRAME, CAUSING THE SENSORS NOT TO RECEIVE ANY IMPACT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000.

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