What 200 owners told NHTSA about the 2011 Chrysler 300

While driving my child to school a short while ago today, my car accelerated on its own and would not brake. I was attempting to stop for an upcoming red light. The car accelerated without me pressing the gas and the brakes went completely out. I was able to avoid a collision. This lasted for under 1 minute, then suddenly the car decelerated and I was then able to brake.

NHTSA ODI 11583244

1. Engine oil cooler assembly started leaking, due to oil cooler housing plastic cracked from oil changes at dealership. Leaking engine oil almost destroying engine due to lack of engine oil lubrication leaking on to the ground from the rear of vehicle and on to the ground. Vehicle was taken to the dealership and verified that the component has failed and that Chrylser has known of this issue for sometime. 2. I have replaced the bad blend door actuators multiple times on each side of the dashboard, due to the unbearable clicking noise within the dashboard and not letting the ventilation systems change directions in the vehicle.

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I have had the vehicle towed 6 times, the vehicle goes completely dead, with new battery, once the vehicle sits for a half a day there is no power to start the car. I have talked to several other people and have had similar problems. I had car towed to Chrysler dealer ship and they said they did not want to work on it? There should be a recall, I have had many Chrysler vehicles but never this type of problem with the electrical. If you park my car on Friday when I get off work, by Monday morning it is completely dead. I have had the vehicle to two local car repair and electrical shops to no avail. (both shop owners said this is a Chrysler manufacture problem) I can be reached at [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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CAN C BUS: its a typical issue with the 2011 Chrysler 300. The main code for the CAN C Bus "U000200" after the scan tool, the issues found are ABS Can C Bus off performance: BCM (Body Controller Module) Can C Bus off performance, SCCM (Steering Column Control Module) Can C Bus off performance, Radio Frequency Can C Bus off performance. All affect the safety and driveabilty of the car. The car drives and in the midst of driving the car stalls in traffic, the car vibrates really bad, the car seems to lose power on acceleration. Please take a look into this, as this is a common issue with the Chrysler 300.

NHTSA ODI 11430770

THE ABS, TRACTION CONTROL AND PARKING BRAKE LIGHT WILL ALL SIMULTANEOUSLY AND RANDOMLY ILLUMINATE AND DISAPPEAR. I HAVE NOT HAD ANY PHYSICAL ISSUE WITH THE BRAKE OR CONTROL OF THE CAR. I SAW THERE WAS A RECALL BACK IN 2012 FOR THIS POSSIBLE SITUATION BUT I AM NOT SURE IF IT IS THE SAME OR IF MY VEHICLE WAS EVER RECALLED. I HAVE HAD THE CAR FOR ALMOST 4 YEARS. THIS ISSUE SEEMS TO BE VERY SPORADIC. WHILE STATIONARY AND DRIVING. SOMETIMES I WILL TURN THE CAR ON AND IT WILL BE THERE. SOMETIMES IT WON'T. IT HAS HAPPENED OVER THE LAST 2 YEARS. I LIVE WHERE IT SNOWS AND ONLY DRIVE THIS CAR IN THE WARM WEATHER MONTHS SO I HAVE YET TO LOOK INTO IT.

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2011 CHRYSLER 300 97000 MILES WHILE VEHICLE IS IN PARK PUSH THE ON OFF BUTTON VEHICLE WILL NOT TURN OFF DASH DISPLAYS VEHICLE NOT IN PARK! ITS BEEN DOING IT FOR AWHILE BUT GETTING WORSE.

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TAKATA RECALL CRUISE CONTROL DON'T WORK. HEATED SEATS DON'T WORK REAR BACK UP CAMERA DON'T WORKS CHECK ENGINE LIGHT ALWAYS ON, SOMETIMES DOOR ENTRY SENSES DON'T WORK, AND WHEN WIPERS IS ON DASH LIGHTS DIM

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2011 CHRYSLER 300. CONSUMER WRITES IN REGARDS TO ELECTRICAL ISSUES. *LD THE CONSUMER STATED THE SOME ELECTRICAL FUNCTIONS WOULD NOT OPERATE CORRECTLY, IF AT ALL.*JS

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TL* THE CONTACT OWNS A 2011 CHRYSLER 300. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS UNABLE TO RESTART AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT CALLED A LOCAL DEALER (HOLDEN DODGE CHRYSLER JEEP RAM, 640 S GOVERNORS AVE, DOVER, DE 19904) AND WAS INFORMED THAT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. THE VIN WAS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2011 CHRYSLER 300. WHILE DRIVING APPROXIMATELY 45 MPH, THE BATTERY DIED AND THE CHECK ENGINE AND TRACTION INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MILTON RUBEN CHRYSLER DODGE JEEP RAM (3508 WASHINGTON RD, AUGUSTA, GA 30907, (706) 863-6633) WHERE A DIAGNOSTIC TEST WAS PERFORMED AND THE TECHNICIAN REPLACED THE BATTERY. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL SYSTEM NEEDED TO BE CHECKED. THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

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ALTERNATOR FAILED ALSO DESTROYED THE BATTERY. CAR WAS BEING DRIVEN ON HIGHWAY, THEN JUST STOPPED AND SMELLED OF BURNT WIRING. HAD TO BE TOWED. CAR WAS REPAIRED BY MCNEILL CHEVROLET / BUICK, SWANTON OHIO AT A COST OF $918.32 OUT OF MY POCKET. I HAVE INVOICE. AFTER THE FACT, RECEIVED A RECALL FROM CHRYSLER ABOUT THIS. # 17V-435, MANUFACTURER RECALL T36. AFTER MANY CALLS THEY STILL HAVE NOT REIMBURSED ME 1 CENT FOR THE REPAIRS.

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TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CARL BURGER CHRYSLER JEEP DODGE RAM WORLD, 8355 HERCULES ST, LA MESA, CA 91942) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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MY CAR STOPPED ON ME, HAD A MECHANIC LOOK AT IT AND WAS TOLD MY ALTERNATOR WENT OUT,. WHEN HE WENT TO LOOK UP MY PART IT SHOWED IT BEING RECALLED, SO HE CALLED CHRYSLER AND WAS TOLD MY PART WAS ON BACK ORDER AND THEY DIDN'T HAVE ETA ON IT. SO THEY FOUND THE PART AND COULD DO THE REPAIR, BUT SUGGESTED I CALL CHRYSLER AGAIN TO SEE WHAT MY OPTIONS WERE BEFORE THEY DID THE WORK. SO CALLED MY LOCAL CHRYSLER DEALERSHIP AND WAS TOLD I PAY FOR A TOW AND HAVE MY CAR TOWED TO THEM, THEY COULD DO A TEMPORARY REPAIR, WHICH I WOULD ALSO HAVE TO PAY FOR A RENTAL, BUT I STILL WOULD HAVE TO BRING MY CAR BACK WHEN THE ACTUAL PART COMES. THEY DIDN'T HAVE AN OPTION FOR ME TO HAVE MY CAR REPAIRED SOME WHERE ELSE THAN BE REIMBURSE. SO I CALLED CHRYSLER CUSTOMER SERVICE LINE AND SPOKE WITH A REP EXPLAINED MY SITUATION AND WAS TOLD TO GO AHEAD AND HAVE THE OTHER PLACE REPAIR MY CAR AND I WOULD HAVE TO SUBMIT MY RECEIPT FOR REVIEW TO GET REIMBURSE.

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TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED THAT THE VEHICLE LOST POWER WHILE DRIVING ON THE EXPRESSWAY. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TOWED TO WOLFCHASE CHRYSLER DODGE JEEP RAM (8170 US-54, BARLETT, TN) AND REPAIRED; HOWEVER, THE DEALER REFUSED TO RELEASE THE VEHICLE AFTER THE REPAIR WAS COMPLETED BECAUSE THE SECOND LETTER HAD NOT BEEN RELEASED, UNLESS $950 WAS PAID. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11032953

TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTONATION CHRYSLER DODGE JEEP RAM KATY (21777 KATY FWY, KATY, TX) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11032049

TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL THE FIRST QUARTER OF 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TAKATA RECALL MY 2011 300 ABS LIGHT.BRAKE LIGHT , TRACTION CONTROL LIGHT COME ON AND STAY ON AT DIFFERENT TIMES BUT A LOT MORE WITH THE HOTTER WEATHER

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TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. GREY CHRYSLER OF STROUDSBURG, PENNSYLVANIA WAS CONTACTED ABOUT THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. IN ADDITION, THE DEALER STATED THAT THE CONTACT COULD PAY FOR THE RECALL REPAIR, KEEP THE ORIGINAL RECEIPTS, AND BE REIMBURSED BY THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. WHILE STATIONARY, THE BATTERY INDICATOR ILLUMINATED. THE CONTACT OPENED THE HOOD AND NOTICED WIRES WITHIN THE ALTERNATOR WERE MELTED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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FCW OFF, ABS & TRACTION WARNING LIGHTS ON SIMULTANEOUSLY WHILE DRIVING. HAPPENED FIRST TIME ON 8/14/17 AND AGAIN 9/12/17.

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TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V118000(ELECTRICAL SYSTEM) WAS RECEIVED IN SEPTEMBER OF 2018. AFTER CONTACTING THE DEALER (NORTH GATE CHRYSLER IN CINCINNATI, OH) AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11022184

I WAS DRIVING DOWN THE STREET AND MY HEADLIGHTS KEPT GOING DIM & BRIGHT AND THE RADIO WENT OFF & WOULDN'T COME BACK ON , THEN MY PHONE WOULDN'T WORK TO CALL MY HUSBAND , THEN AN ICON CAME ON THE DASHBOARD THAT I DIDN'T RECOGNIZE AND THE CAR STARTED TO SLOW DOWN AND FELT LIKE IT WAS TRYING TO DIE, AT THIS POINT I HAD BEEN DRIVING FOR ABOUT 45 MINUTES AND I WAS ALMOST HOME AND AS I PULLED IN THE GUARGE THE CAR DIED AND I BARELY MADE IT INTO MY GUARGE . MY HUSBAND TRIED TO RESTART THE CAR & IT WOULDNT START , AS IT WAS LATE AT NIGHT WE WENT TO BED AND MY HUSBAND TRIED TO START IT THE NEXT MORNING . IT DID START AND HE STARTED TO BACK IT OUT OF THE GUARGE AND IT DIED AND STARTED TO SMOKE AND IT WAS EXTREMELY HOT UNDER THE HOOD THEN IT WOULD NOT START AGAIN . WE CALLED THE THE CHRYSLER DEALERSHIP AND THEY CAME AND TOWED IT . WE WERE TOLD LATER THAT DAY THAT THE ALTERNATOR HAD GONE OUT AND IT ALSO HAD RUINED THE BATTERY. THE DEALERSHIP SAID THERE HAD BEEN A RECALL ON THIS BUT OUR VIN# WASN'T ON THE LIST . OUR CAR IS ONLY 6 YEARS OLD AND WE FEEL LIKE IT SHOULD OF BEEN ON THE RECALL LIST . IT WAS $1,008.00 TO REPAIR THIS PROBLEM . COULD YOU PLEASE REVIEW YOUR RECALL ON THIS ALTERNATOR PROBLEM .. WE REALLY FEEL LIKE THIS WAS A FAULTY ALTERNATOR AND LIKE I SAID OUR CAR IS ONLY 6 YEARS OLD . WE FEEL LIKE AN ALTERNATOR SHOULD HAVE LAST LASTED AT LEAST TO 200,000 MILES AND OUR CAR ONLY HAD 52,000 MILES ON IT . THIS IS REALLY BAD FOR THIS NEW OF A CAR. WE HAVE LOVED OUR CHRYSLER AND HAD A 2003 CHRYSLER BEFORE THIS ONE , THAT WE TRADED IT IN TO GET THIS ONE , IT WAS 8 YEARS OLD AND WE NEVER HAD A PROBLEM 1 WITH IT . WE HAVE THOUGHT ABOUT TRADING OUR 2011 CHRYSLER IN - IN A COUPLE OF YEARS BUT NOW NOT QUITE SURE WE'LL BE GETTING ANOTHER CHRYSLER AT THIS POINT WITH THIS PROBLEM WE'VE HAD WITH THE ALTERNATOR .

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TL* THE CONTACT OWNS A 2011 CHRYSLER 300. WHILE DRIVING, THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD. THE CONTACT COULD NOT REMEMBER IF THE CHECK ENGINE OR BATTERY INDICATORS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO REEDMAN TOLL CHRYSLER DODGE JEEP RAM OF JENKINTOWN (140 OLD YORK RD, JENKINTOWN, PA 19046, (215) 690-3770) WHERE IT WAS DIAGNOSED THAT THE BATTERY WAS DRAINED DUE TO AN ALTERNATOR FAILURE, AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

NHTSA ODI 11001960

I WAS A PASSENGER IN THE FRONT SEAT OF A RENTAL VEHICHLE AND I WAS AT A COMPLETE STOP AT A SIGN WHEN THE DRIVER SEEMED TO HAVE SOME MEDICAL EPISODE IT WAS A PUSH START IGNITION SO WITH THE FOOT ON THE GAS THE DRIVER SEND US STRAIGHT TOWARDS A BRICK WALL AND I WAS TRYING TO LOCATE AN EMERGENCY BRAKE TURN OFF THE CAR OR STEER THE CAR OUT OF DANGER BECAUSE OF THE TIMING AND THE LACK OF SAFETY FEATURES ACCESSIBLE TO ME AS A RESULT OF THE CAR INGENUITY I SUFFERED MULTIPLE LEG FRACTURES AFTER BEING DRUG ALONG A 45 FOOT DISTANCE NEARLY SEVERING MY LEG FROM MY BODY AND A 20 HR SURGERY COMPLETE WITH SCREWS AND PLATES LACERATIONS FROM AIRBAG AND SEATBELT.

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AMPLIFIER RADIO IS BAD

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EXPERIENCED COMPLETE ALTERNATOR FAILURE WHILE DRIVING VEHICLE. NO PRIOR WARNING OF ALTERNATOR PROBLEMS. AFTER FAILURE OF ALTERNATOR VEHICLE WENT INTO POWER SAVE MODE WHILE DRIVING DISABLING THE ABS, ESC, ECM, AND CBC OF THE VEHICLE. IT ALSO CAUSED AN UNDERHOOD ELECTRICAL FIRE IN WHICH EMS AND THE FD HAD TO BE CALLED. *TR

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