What 200 owners told NHTSA about the 2011 Chrysler 300

RADIO SHUT OFF. ALL OF A SUDDEN THERE WAS A PICTURE BATTERY LIGHT ON THE DASH. IT WAS RAINING HARD, THEREFORE, I HAD TO PULL OVER BECAUSE THE WIPERS DID NOT FUNCTIONED PROPERLY DUE TO THE PROBLEM (IT WENT TO A SLOW MOTION). AS SOON AS I PULLED OVER, THE CAR SHUTS OFF. HAD TO GET MY CAR PUSHED BY A COP AND MY BOYFRIEND OUT OF A DANGEROUS SPOT WHERE IT LEFT ME STUCK, TOWED, TAKEN TO THE DEALER FOR THEM TO TELL ME THAT IT IS THE ALTERNATOR AND REPAIRS ARE AROUND $800, AND A 63$ DIAGNOSIS FEE! REALLY!? NO ONE HAS IT IN STOCK, AND ONE STORE TOLD ME "THERE MUST BE SOMETHING WRONG WITH THOSE ALTERNATORS BECAUSE THE FACTORY DOESN'T HAVE THEM EITHER, SORRY YOU NEED TO CALL THE DEALER." *TR

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WHILE TRAVELING ON THE HIGHWAY AT 65 MILES PER HOUR THE RADIO AUTOMATICALLY SHUT OFF AND THE BATTERY SAVER MODE MESSAGE CAME ON THE GAUGE CLUSTER. UPON MY RESEARCH I FOUND MANY WEBSITES WHERE OWNERS OF 2011 CHRYSLER 300 VEHICLES REPORTED THE SAME ISSUES. THE END RESULT WAS A BAD ALTERNATOR. THE CONSENSUS AMONG THE COMPLAINTS IS AT APPROXIMATELY 40,000 MILES THE ALTERNATOR GOES BAD. AS OF 05/30/2014 I HAVE NOT BEEN ABLE TO DRIVE MY VEHICLE. I HAD THE VEHICLE TOWED TO THE DEALERSHIP AND THE SERVICE TECHNICIAN DID STATE THAT THEY HAVE BEEN RECEIVING MANY CALLS REGARDING THIS ISSUE. ON THIS SITE AS OF TODAY THERE ARE ABOUT 7 COMPLAINTS WHICH WERE REPORTED RECENTLY AND WONDER IF THEIR VEHICLES ALSO HAVE THE SAME MILEAGE AS MINE. *TR

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WARNING MESSAGE CAME ON STATING BATTERY SAVER MODE. MY RADIO SHUT OFF. COULD NOT BE TURNED ON. BATTERY LIGHT CAME ON. HAVE NOT DRIVEN MY CAR SINCE. *JS

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AFTER BEING REPAIRED 3 TIMES OF THE BATTERY SAVE MODE ILLUMINATION ON THE PANEL AND THE PART REPAIRED WAS THE ALTERNATOR THE BATTERY SAVE MODE STILL CONTINUES TO COME ON AND OFF AND A WEIRD LOUD NOISE COMES FROM THE FRONT ENGINE. I TOOK IT IN TO HAVE IT CHECKED AND THEY TOLD ME TO MAKE AN APPOINTMENT BECAUSE THEY DIDN'T HAVE TIME TO CHECK IT THAT DATE I ASKED IF I COULD STILL DRIVE IT AROUND AND THE SERVICE REPAIR SPECIALIST SAID THEIR WAS NO PROBLEM, I STATED THAT THE MANUAL SAID THE CAR SHOULD NOT BE OPERATED. IT IS A CONCERN BECAUSE THEY ARE NOT WILLING TO WORK WITH ME ON MY SCHEDULE TO TAKE THE CAR IN NOR THEY OFFER TO GIVE ME A RENTAL AND THAT IS BECAUSE I HAVE THE EXTENDED WARRANTY AND IT COVERS A RENTAL. *TR

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TODAY MY CAR DIDN'T WANT TO OPEN WITH THE REMOTE CONTROL NOR START. I WENT TO THE TRUCK BECAUSE I WAS GOING TO PUT SOME ITEMS I HAD BOUGHT AND THE TRUCK DIDN'T WANT TO OPEN EITHER I HAD TO OPEN THE CAR MANUALLY. THE BATTERY SAVE MODE ILLUMINATION WAS ON. *TR

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MY CAR HAS BEEN ILLUMINATING THE "BATTERY SAVING MODE" IN THE DASH BOARD FOR THE PAST 3 MONTHS. THEY HAVE REPAIRED IT SAYING THAT I HAVE A BAD ALTERNATOR. WELL IT HAS BEEN IN THE SHOP AND AGAIN THE LIGHT IS ON. I TOOK IT TO THE SHOP AND THEY SAID THEY DIDN'T HAVE TIME TO CHECK IT FOR ME TO MAKE AN APPOINTMENT AND THAT IT WAS SAVE TO DRIVE. *TR

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BATTERY SIGN CAME ON THE DASH BOARD AND A BAD LOUD NOISE COULD BE HEARD FROM THE OUTSIDE OF THE CAR. TOOK TO DEALERSHIP AND UPON THEIR INSPECTION I WAS TOLD IT WAS A BAD ALTERNATOR AND A BAD BATTERY THEY DIDN'T KNOW WHAT COULD OF CAUSED IT. *TR

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BATTERY LIGHT CAME ON THE DASH BOARD TOOK INTO THE DEALER SHOP AND UPON ARRIVAL IT SMELLED LIKE BURN. THE ADVISOR WAS A WITNESS. THE OUTCOME IS A BAD ALTERNATOR AGAIN. THEY DON'T KNOW WHAT IS THE CAUSE. IT WAS JUST REPLACED 3 WEEKS AGO. *TR

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ALTERNATOR CAUGHT ON FIRE WHILE ENGINE WAS STOPPED\CAR PARKED WHILE DRIVING ON INTERSTATE, THE BATTERY INDICATOR CAME ON, INDICATING A PROBLEM WITH THE CHARGING SYSTEM. I CONTINUED ON TO MY DESTINATION ABOUT 3 MILES. WHEN I TURNED THE CAR OFF, THERE WAS AN OBVIOUS SMELL OF SOMETHING BEING "HOT" AND I RAISED THE HOOD TO SEE IF I COULD SEE IT. THE ALTERNATOR WAS OBVIOUSLY VERY HOT, AND SLIGHTLY SMOKING. ASSUMING IT WAS OK NOW THAT I HAD TURNED IT OFF, I WENT INSIDE THE BUILDING TO CALL THE DEALER. LUCKILY, I CHANGED MY MIND ABOUT TRYING TO DRIVE THE CAR ANY FURTHER AND DECIDED TO HAVE THE CAR TOWED AND WENT OUTSIDE TO WAIT FOR THE TOW TRUCK. WHEN I GOT BACK TO THE CAR, THE ALTERNATOR HAD ACTUALLY CAUGHT ON FIRE AND WAS BLAZING, DROPPING SOME MELTED MATERIALS ONTO A UNDERBODY AIR DAM AND APPEARED TO BE SPREADING. I WAS ABLE TO EXTINGUISH THE FIRE BEFORE ANY MORE DAMAGE OCCURRED. IT APPEARS THAT THE ALTERNATOR IS SEVERELY DAMAGED AND THERE IS SOME WIRING DAMAGE AS WELL AS SOME DAMAGE TO THE SURROUNDING WIRING HARNESS. THERE IS NO DOUBT THAT THIS FIRE WOULD HAVE SPREAD TO THE ENTIRE VEHICLE IN JUST A FEW MINUTES, AS IT APPEARED TO BE SELF-PROPAGATING AND ON ITS OWN WOULD NOT HAVE GONE OUT. *TR

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BACK UP CAMERA AT NIGHT TURNS BLUE,BLURRY AND RED. THEY SAY THERE IS NOTHING WRONG WITH IT.

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TL* THE CONTACT OWN A 2011 CHRYSLER 300. THE CONTACT RECEIVED THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V118000(AIR BAGS). THE RECALL WAS SCHEDULED TO BEGAN ON APRIL 22, 2013. THE REMEDY PART CONTINUED TO REMAIN UNAVAILABLE. THE CONTACT WAS NOTIFIED AND STATED THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PARTS. THERE ARE NO FAILURES AT THIS TIME. THE CONSUMER RECEIVED A RECALL NOTICE REGARDING AN ALTERNATOR ISSUE IN NOVEMBER 2014, AND SHE HASN'T HEARD ANYTHING SINCE. ALSO, SHE EXPERIENCED A PROBLEM WITH THE KEY FOB. THE BATTERY WAS REPLACED THREE TIMES. HOWEVER, SHE CONTINUED TO EXPERIENCED PROBLEMS. UPDATED 03/04/15. *JB

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HAS HAD A RECALL SAYING IT CAN CAUSE FIRE IF NOT REPLACE; TOOK IN FOR REPAIR. TIRE GAUGE IS ALWAYS WRONG SHORT FUSE ON ALL LIGHTERS AND COMPONENTS CHECK ENGINE WENT ON AND KNOW THEY ARE TELLING ME THEY NEED TO REPLACE A MALFUNCTIONING CYLINDER HEAD ON A 3.6-LITER PENTASTAR V6 ENGINE.. *TR

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TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING, THE ABS AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE THEN BEGAN TO DECELERATE INDEPENDENTLY. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE ALTERNATOR HAD SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

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2011 CHRYSLER 300. CONSUMER WRITES IN REGARDS TO SAFETY RECALL FOR VEHICLE *TGW THE CONSUMER STATED CHRYSLER FAILED TO NOTIFY HIM ABOUT A MAJOR RECALL AND THEY FAILED TO CORRECT THE RECALL ISSUE IN A TIMELY MANNER. THE CONSUMER CAME ACROSS THE RECALL, BY READING ABOUT IT IN THE NEWSPAPER. AFTER CONFIRMING, HIS VEHICLE WAS INCLUDED IN THE RECALL, THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE REPAIRS WERE MADE. RECALL #12V197000 *JB

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TL* THE CONTACT OWNS A 2011 CHRYSLER 300C. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START WITHOUT A JUMP-START. THE FAILURE WAS CONSTANT. THE DEALER RESET THE VEHICLE TWICE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INSTRUCTED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 988 AND THE CURRENT MILEAGE WAS 1400.

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TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT ENGAGED THE PUSH BUTTON IGNITION DEVICE HOWEVER, THE VEHICLE FAILED TO START. THE BATTERY WAS RECHARGED AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE FOR THE MALFUNCTION. THE VEHICLE HAD BEEN AT THE DEALER SINCE DECEMBER 9, 2011 WHERE THEY WERE UNABLE TO PROVIDE A REMEDY FOR THE DEFECT. THE DEALER THEN TRANSPORTED THE VEHICLE TO THE MANUFACTURER WHERE FURTHER INVESTIGATION WAS BEING PERFORMED. THE APPROXIMATE FAILURE MILEAGE WAS 1,200.

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FORWARD COLLISION WARNING SYSTEM LIGHT COMES ON AS SYSTEM OFF AND CAUSES IMMEDIATE DECELERATION WHEN NO FRONT END COLLISION WAS IMMINATE RESULTING IN VEHICLE ALMOST BEING HIT FROM BEHIND. THIS HAS HAPPENED 3 TIMES. *KB

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AT LESS THAT SIX-HUNDRED MILES ON NEW VEHICLE HAD A FAILURE OF THE ELECTRICAL/ELECTRONIC SYSTEMS CONTROLLING FUEL TO ENGINE. ENGINE MANAGEMENT COMPUTER (ECU) FAULTY, CAUSING EXCESSIVE AMOUNTS OF FUEL TO BE DUMPED INTO ENGINE CYLINDERS.

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TL* THE CONTACT OWNS A 2011 CHRYSLER 300C. THE CONTACT STATED THAT THE KEY FOB FAILED, AND WOULD NOT UNLOCK THE VEHICLE. THE CONTACT WAS ABLE TO ENTER THE VEHICLE AFTER USING THE KEY MANUALLY, BUT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE IT WAS IN THE PROCESS OF HAVING THE FAILURE DIAGNOSED. THE FAILURE MILEAGE WAS 850.

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