What 200 owners told NHTSA about the 2011 Chrysler 300

I WAS TRAVELING HWY 61 HEADED BACK TO YAZOO CITY, MS FROM GREENVILLE, MS MADE IT ABOUT 60 MILES FROM HOME IN AN RURAL AREA AND THE CAR JUST DIED-THE INTERIOR LIGHTS WENT TO FLASHING THE CAR SEEMS TO HAVE STALLED THEN THE STEERING GOT SO TIGHT THEN IT JUST STOPPED AND LEFT ME STRANDED IN THE MIDDLE OF NOWHERE. I PAID FOR THE EXPENSIVE TOW, SO I REPLACED THE BATTERY PRIOR TO THIS BREAKDOWN BECAUSE THE CAR WAS HESITATE CRANKING-THEN AFTER THIS BREAKDOWN, I DISCOVERED THE ALTERNATOR WAS BAD-I BOUGHT A NEW ALTERNATOR-CHRYSLER HAS REIMBURSE ME FOR THE ALTERNATOR AND LABOR, BATTERY, AND TOWING. BUT I WASNT REIMBURSED FOR THE USE OF AN ALTERNATIVE MEANS OF TRANSPORTATION WHILE MY CAR WAS DOWN AFTER REPLACING THE ALTERNATOR- IT WENT OUT AGAIN ON OCTOBER 30 AND MY CAR WAS DOWN ALL OF NOVEMBER AND DECEMBER AND PART OF JANUARY UNTIL ROUNDTREE CHRYSLER JEEP DODGE DID A TEMPORARY FIX BY INSTALLING ANOTHER DEFECTIVE ALTERNATOR BECAUSE THE RECALL PARTS HAVEN'T BEEN MADE AVAILABLE TO CHRYSLER AT THAT TIME AND CHRYSLER CORPORATION ADVISED ME THAT I COULD GET A TEMPORARY FIX. DURING THIS 2 MONTH PLUS, I'M WITHOUT TRANSPORTATION AND I WORK 50 MILES ONE WAY FROM HOME. . I DISAGREE TO THE FULLEST THAT IT IS MY RESPONSIBILITY TO HAVE TO PAY FOR CHRYSLER DEFAULTED PARTS OF WHICH THAT IS OUT OF MY CONTROL AND NOT MY RESPONSIBILITY- NOT TO MENTION THE MEDICAL BILL THAT I MADE DUE TO FACT OF ME BEING STRANDED IN THE DELTA AREA WHICH IS KNOWN FOR THE WEST NILE VIRUS ON A RURAL ROAD AND BEING BITE NUMEROUS TIMES BY MOSQUITOS. SO I'M REQUESTING THAT CHRYSLER PAY FOR THE FOR INVOICES OF MILEAGE FROM USAGE OF AN ALTERNATIVE VEHICLE OF WHICH YOU ALREADY HAVE A FILE AND I WOULD ALSO LIKE TO KNOW IF CHRYSLER CAN COVER MY MEDICAL BILL AS WELL BECAUSE THIS IS SIMPLY NOT RIGHT FOR ME THE CUSTOMER TO ENDURE THESE ADDITIONAL EXPENSES ALONG WITH THIS FRUSTRATION, PAIN, AND SUFFERING. *TR

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LOUD WHINNY NOISE COMING FROM ALTERNATOR WHEN STARTING UP VEHICLE. *TR

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TL*THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE BATTERY CHARGER MODE SENSOR LIGHT SUDDENLY ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR WAS FAULTY AND NEEDED TO BE REPLACED. THE ALTERNATOR WAS REPLACED AND FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT LATER RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 14V634000 (ELECTRICAL SYSTEM) ON MARCH 3, 2015. THE FAILURE MILEAGE WAS 61,130.

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TL*THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND STATED THAT THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND WAS NOT ABLE TO PROVIDE A REASONABLE TIMEFRAME FOR THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

NHTSA ODI 10692335

TL* THE CONTACT OWNS A 2011 CHRYSLER 300. WHILE DRIVING APPROXIMATELY 25 MPH, THE BATTERY CHARGE MODE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,130.

NHTSA ODI 10692033

TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEED, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE HESITATED BEFORE MOVING FORWARD. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 10692189

TL*THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000(ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.

NHTSA ODI 10691800

TL*THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2011 CHRYSLER 300. WHILE DRIVING 45 MPH, THE MESSAGE BOARD DISPLAYED GOING INTO BATTERY SAVE MODE AND THE NAVIGATION, RADIO, AND MESSAGE BOARD FAILED TO FUNCTION. THE INSTRUMENT CLUSTER PANEL FAILED TO ILLUMINATE AND EVENTUALLY THE VEHICLE STALLED. UPON FURTHER INSPECTION, THE DRIVER NOTICED SMOKE EMITTING FROM THE FRONT OF THE VEHICLE AS WELL AS A BURNING ODOR. THE DRIVER WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE TECHNICIAN REPAIRED THE VEHICLE WITH A DEFECTIVE ALTERNATOR DUE TO THE PART NOT BEING AVAILABLE TO REPAIR THE VEHICLE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

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2011 CHRYSLER 300. CONSUMER WRITES IN REGARDS TO ALTERNATOR RECALL PROBLEMS. *SMD THE CONSUMER STATED AS HE WAS DRIVING, THE LIGHTS ON THE DASHBOARD ILLUMINATED. THE TOUCH SCREEN RADIO CUT OFF AND THE WINDOWS WOULD NOT ROLL UP OR DOWN. THE VEHICLE WAS TOWED TO THE DEALER. THE CONSUMER WAS INFORMED THE BATTERY NEEDED TO BE REPLACED. WHEN THE CONSUMER ARRIVED AT THE DEALER, HE WAS INFORMED ABOUT A RECALL REGARDING THE ALTERNATOR, BUT IT WAS AFTER THE BATTERY HAD ALREADY BEEN INSTALLED. RECALL # 14V634000. *JB

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TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) WAS RECEIVED IN NOVEMBER OF 2014. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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2011 CHRYSLER 300 ALTERNATOR FAILED. *MW THE ROTORS WERE ALSO REPLACED DUE TO SEVERE RUST. *JB

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TL* THE CONTACT OWNS A 2011 CHRYSLER 300. WHILE THE ENGINE WAS RUNNING AND THE VEHICLE WAS PARKED, THE CONTACT HEARD AN ABNORMAL TICKING SOUND COMING FROM THE FRONT OF THE VEHICLE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

NHTSA ODI 10681006

TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10680533

TL*THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES AS THE BATTERY WARNING LAMP, THE CHECK ENGINE WARNING LAMP AND THE BRAKE WARNING LAMP INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER AND THEY WERE NOT ABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO A DEALER WHO REPLACED THE BATTERY AND THE ALTERNATOR ASSEMBLY NEEDED TO BE REPLACED AGAIN. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

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WARNING LIGHTS ON DASHBOARD STARTED FLASHING ON AND OFF. SMELLED SMOKE. ENGINE STOPPED. ALT. HAD FAILED WITH TOTAL LOSE OF ELECTRICAL POWER, BATTERY DEAD, HARD TO USE BRAKES, STEERING. *TR

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I WOULD LIKE TO KNOW WHEN THE PART FOR RECALL #P60/NHTSA 14V-634 WILL BE AVAILABLE? IT MAKES ME VERY ANXIOUS & NERVOUS TO DRIVE AROUND KNOWING THAT MY CAR COULD EXPERIENCE A RAPID FAILURE AT ANY TIME CAUSING ME OR SOMEONE ELSE INJURY OR DEATH! IT IS NOT ACCEPTABLE TO ME THAT CHRYSLER CANNOT GIVE ME AN ESTIMATED TIME OF WHEN THIS "ALTERNATOR DIODE" WILL BE AVAILABLE. I HAVE CALLED CHRYSLER CORPORATION AND THEY "DO NOT HAVE ANY IDEA" AND REALLY SEEMED IRRITATED THAT I WAS CALLING ABOUT THE PROBLEM. THEY SAID "YOU WILL BE NOTIFIED WHEN THE PART IS AVAILABLE!" VERY RUDE-AND TOTALLY UNACCEPTABLE. MY DEALER HAS NO IDEA EITHER. I BELIEVE I DESERVE A BETTER RESPONSE AND A TIMELY FIX FOR THIS PROBLEM.I WILL NEVER BUY ANOTHER CHRYSLER PRODUCT AGAIN. ANY HELP OR ADVICE WOULD BE APPRECIATED. *TR

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TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10671459

TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE FAILURE WAS PROGRESSING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND THE DEALER STATED THAT THE PART AND REMEDY WERE NOT AVAILABLE. THE DEALER AND THE MANUFACTURER WERE NOT ABLE TO PROVIDE A REASONABLE TIMEFRAME FOR WHEN THE PART AND REMEDY WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

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TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V634000 (ELECTRIC SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO SPECIFY A DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE AND DID NOT PLACE THE CONTACT ON A WAITING LIST. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

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I WAS DRIVING MY CAR AND I HEARD A WHINE FROM THE ENGINE COMPARTMENT. THE BATTERY INDICATOR LIGHT CAME ON AND I RECEIVED A "BATTERY SAVER MODE" MESSAGE ON THE EVIC. I PARKED THE VEHICLE. WHEN I SHUT IT OFF, THE ENGINE HAD A STRONG ODOR OF BURNING PLASTIC ABOUT IT. WHEN I GOT BACK INTO MY CAR THE POWER WAS COMPLETELY GONE. ATTEMPTS TO JUMP START THE VEHICLE WERE UNSUCCESSFUL. *TR

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TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED AND THE ANTI LOCK BRAKES AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000.

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