Sep 9, 2015Seat belts
TL* THE CONTACT OWNS A 2011 CHEVROLET MALIBU. WHILE THE VEHICLE WAS PARKED, IT WAS DISCOVERED THAT THE DRIVER SIDE SAFETY BELT CABLE SLEEVE WAS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V269000 (SEAT BELTS), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE. UPDATED 11/09/15*LJ
NHTSA ODI 10762598
Sep 8, 2015Electrical system
AUGUST 12 2015, COMPLETE POWER LOSS WHILE DRIVING. VEHICLE WENT INTO LOGIC LOCKUP. ALL MODULES RESET. AUGUST 17, SAME CONDITION OCCURS. TOTAL SYSTEM FAILURE AT 70 MPH ON HIGHWAY. DEALERSHIP DETERMINED "INTERNAL FAULT IN ENGINE CONTROL MODULE P0606. ECM REPLACED. SEPTEMBER 6 SAME SITUATION OCCURS ON HIGHWAY; COMPLETE POWER FAILURE. VEHICLE TOWED TO DEALERSHIP AGAIN AND CURRENTLY BEING TESTED. COMPLETE FAILURE OF SYSTEM IS EXTREMELY DANGEROUS AND UNCONSCIONABLE FOR A 2011 VEHICLE!
NHTSA ODI 10762053
Sep 1, 2015Transmission & drivetrainSpeed controlCrash
I WAS DRIVING DOWN A SIDE RESIDENTIAL STREET, WHEN I WENT TO PARK NOTICED THAT THE CAR WAS STUCK IN REVERSE. I WASN'T ABLE TO PUT THE CAR IN PARK. THE SHIFTER BEGAN SHIFTING INTO DIFFERENT GEARS AND FELT AS THERE WAS NO CATCH. I TURNED THE CAR OFF BECAUSE I DIDN'T KNOW WHAT HAD HAPPENED. THE KEY WAS STUCK IN THE IGNITION, BECAUSE COULDN'T PUT THE CAR IN PARK. I EXITED THE CAR AND THE CAR STARTED TO ROLL BACKWARDS AND HIT THE CAR BEHIND ME. I APPLIED THE EMERGENCY BRAKE AND THE CAR STILL ROLLED IN REVERSE. SO I UNHOOKED THE BATTERY CABLES AND APPLIED BRICKS BEHIND THE TIRES. I HAD A MECHANIC COME TO SEE WHAT HAPPENED AND HE STATED THAT THIS HAD BEEN A RECALL ON PRIOR YEARS OF THIS MODEL, BUT NOT THE YEAR OF MY CAR. I AM AFRAID TO DRIVE THE CAR AND I WENT TO THE CHEVY DEALERSHIP IN WHICH THEY NOTHING ABOUT THIS PART, BUT STATE MANY PEOPLE HAVE COMPLAINED AND NOTHING HAS BEEN DONE. IT IS UNSAFE WITH THIS DEFECT. THE CABLE COMES OFF THE HOOK AND YOU WILL NOT BE ABLE TO APPLY A SHIFT TO ANY GEAR AND THE CAR WILL ACCELERATE REGARDLESS. I DON'T WANT TO PUT MY INFANT IN THIS CAR KNOWING THAT IS A DEFECTIVE PART THAT CHEVY SHOULD FIX. NOT TO MENTION THE CAR SEATBELTS ARE A MALFUNCTION. CHEVY THIS REALLY NEEDS TO BE LOOKED AT FOR THIS YEAR MAKE AND MODEL.
NHTSA ODI 10760840
Sep 1, 2015Transmission & drivetrain
TL* THE CONTACT OWNS A 2011 CHEVROLET MALIBU. WHILE DRIVING AT 45 MPH, THE VEHICLE STARTED TO DOWNSHIFT INDEPENDENTLY. THE CONTACT HEARD AN ABNORMAL NOISE UNDER THE VEHICLE SHORTLY AFTER THE VEHICLE STALLED. THE CONTACT WAS ABLE TO MANEUVER TO THE SHOULDER OF THE ROAD AND RESTART THE VEHICLE; HOWEVER, THE VEHICLE WOULD NOT SHIFT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000. UPDATED 11/06/15*LJ *CN
NHTSA ODI 10760848
Aug 29, 2015Fuel system
IN JUNE 2015, VEHICLE STALLED WHILE TRAVELLING AT 35 MPH. COULD NOT RESTART WITH JUMP.CAR WOULD TURN OVER BUT SHUT RIGHT DOWN ON STEPPING ON ACCELERATOR. REPAIR SHOPS HAVE FAILED TO PINPOINT PROBLEMS. GM REPORTS THEY HAVE BEEN LOOKING INTO THE PROBLEM. INTERNET RESEARCH SHOWS PROBLEM IS COMMON. HAVE SMALL CHILD AND IF CAR STALLS ON MAJOR HIGHWAY IT WOULD BE A MAJOR SAFETY ISSUE WHICH COULD CAUSE DEATH OR SERIOUS INJURY. IF GM IS AWARE OF PROBLEM ARE THEY WAITING FOR A FATALITY BEFORE DOING SOMETHING. REPAIR SHOPS HAVE NO SOLUTIONS, GM HAS NO SOLUTIONS. WHAT IS THE CONSUMER TO DO. I DO THINK THIS SITUATION WHICH APPEARS TO NOT BE ISOLATED BE INVESTIGATED.
NHTSA ODI 10760131
Aug 29, 2015Steering
BEING A SECOND OWNER OF THIS VEHICLE I NOTICED THAT AT TIMES THE POWER STEERING WOULD BECOME INEFFECTIVE AND STEERING WHEEL WAS VERY DIFFICULT TO MOVE, ALONG WITH A LOT OF CLUNKING IN THE STEERING COLUMN...ESPECIALLY AT LOWER SPEEDS. AFTER OWNING THIS VEHICLE FOR TWO MONTHS, I WAS BACKING OUT OF MY DRIVEWAY AND THE WHEEL WAS EXTREMELY HEAVY AS THE POWER ASSIST WAS NOT WORKING AND THE ENTIRE STEERING POPPED AND I HAD NO MORE STEERING CONTROL ( THE STEERING WHEEL WAS FREE WHEELING). LUCKILY, THIS SITUATION DID NOT HAPPEN ON MY COMMUTE TO WORK AT SPEEDS OF 65 MPH! AS IT HAPPENS THE FREE WHEELING OF THE STEERING WHEEL HAS DAMAGED THE CLOCK-SPRING INSIDE THE STEERING HUB THAT PROVIDES POWER TO THE AIRBAG AND CRUISE AND RADIO CONTROLS, MOUNTED ON THE STEERING WHEEL.I AM CONVINCED THAT THIS PROBLEM WAS A DESIGN FLAW IN THE STEERING SYSTEM OF THIS CAR, BUT AM TOLD THAT THERE IS NO RECALL ON THIS CAR FOR THIS PARTICULAR PROBLEM. MY MECHANIC HAS ESTIMATED A REPAIR BILL CLOSE TO $1000 AND THIS SHOULD BE TAKEN CARE OF BY GM, IN MY OPINION...AS IT IS A LIFE THREATENING ISSUE (NO STEERING CONTROL AT HIGH SPEEDS)!
NHTSA ODI 10760143
Aug 26, 2015Speed controlElectronic Stability Control (esc)
CRUISE CONTROL WOULD NOT DISENGAGE UNTIL I HIT THE BRAKES HARD ENOUGH TO ACTIVATE THE ESC. RECALL #14V252000 COVERED THIS PROBLEM BUT GM SAYS MY VIN WAS NOT INCLUDED. THIS IS A DEFINITE SAFETY ISSUE AND NEEDS TO BE EXPANDED TO COVER ALL MALIBU MANUFACTURED DURING THE RECALL TIME FRAME.
NHTSA ODI 10759350
Aug 25, 2015Steering
WHILE DRIVING BACK FROM VACATION, I BEGAN TO NOTICE A VIBRATION AND NOISE FROM THE DRIVER'S SIDE FRONT TIRE AREA. THIS WOULD WORSEN AND INCREASE IN INTENSITY AS SPEED INCREASED. ALTHOUGH IT DID NOT APPEAR TO ADVERSELY AFFECT DRIVING, IT WOULD NOT GO AWAY AND NEVER IMPROVED. AFTER TAKING IT TO A LOCAL CHEVROLET DEALER, THEY DIAGNOSED IT AS A BAD/FAILING WHEEL BEARING. SUBSEQUENT INVESTIGATIONS ONLINE REVEAL THIS TO BE A VERY COMMON ISSUE WITH THIS PARTICULAR MAKE AND MODEL, NOT LIMITED TO THIS MODEL YEAR. THE DANGER IN THIS IS THAT THE BEARING WAS NEARING A POINT OF FAILURE THAT COULD HAVE RESULTED IN WHEEL SEPARATION OR BEARING LOCKUP; EITHER OF WHICH COULD HAVE SENT ME INTO ONCOMING TRAFFIC. THE REPAIR WAS NOT COVERED UNDER ANY WARRANTY, WHICH LEFT ME TO PAY $420 FOR THE REPAIR. I WOULD APPRECIATE IT AND URGE THE CONSIDERATION OF A RECALL ON THIS. I HAVE RETAINED ALL PAPERWORK PERTAINING TO THE REPAIR AND CAN PRODUCE THIS IF NEEDED FOR EVIDENCE OR SUPPORTING DOCUMENTATION.
NHTSA ODI 10759029
Aug 21, 2015Seat belts
TL* THE CONTACT OWNS A 2011 CHEVROLET MALIBU. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V269000 (SEAT BELTS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/22/2015 *CN
NHTSA ODI 10750298
Aug 21, 2015Transmission & drivetrain
TL* THE CONTACT OWNS A 2011 CHEVROLET MALIBU. WHILE DRIVING APPROXIMATELY AT 20 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, WHEN THE VEHICLE WAS PARKED, THE SHIFT LEVER WAS NOT ABLE TO SHIFT OUT OF THE PARK POSITION. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND DIAGNOSED THAT THE TRANSMISSION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI 10750389
Aug 17, 2015Electrical system
MY CHEVY MALIBU NEEDS TO BE RECALLED!! THE ENGINE HARNESS IS HEAT DAMAGED CAUSING TROUBLE CODES TO MAKE DRIVING THE CAR VERY DANGEROUS. THIS WAS TOLD TO ME BY A CHEVY DEALER WHO GOT THE CODES TO HAPPEN JUST BY MOVING THE HARNESS WITH THEIR HANDS FROM THE ENGINE COMPARTMENT. THEIR FIX IS TO JUST PUT MORE INSULATION AROUND THE HARNESS NOT A PROPER FIX!! ALSO THE REPAIR IS VERY EXPENSIVE AND THE DISTRICT SUPERVISOR HAS OFFERED TO SPLIT THE COST OF THE REPAIR 50/50. WHY AM I PAYING ANYTHING!! THIS CAR IS LESS THAN 4 YEARS OLD AND THE WIRING HARNESS IS HEAT DAMAGED? I HAVE NOT DONE ANYTHING TO THIS CAR BUT ADD AN ALARM. THIS CAR AND THE OTHERS LIKE IT NEED TO BE LOOKED AT!! ANYONE ELSE FEEL MY PAIN???
NHTSA ODI 10749020
Aug 14, 2015Electrical system
TL* THE CONTACT OWNS A 2011 CHEVROLET MALIBU. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 99,500. THE VIN WAS NOT AVAILABLE.
NHTSA ODI 10748648
Aug 4, 2015SteeringElectronic Stability Control (esc)
DRIVING CAR ABOUT 30MPH. NOTICED DECREASE SPEED, CHECK GEAR SHIFT TO MAKE SURE IN D. LOOKED AT DASHBOARD, ALL LIGHTS WERE ON. SCROLLING, POWER STEERING, SERVICE ENGINE, THEN THE POWER STEERING WENT OUT. MADE TWO TURNS WITHOUT POWER STEERING. EVENT THREE-FOUR MINUTES. PARKED AND TURNED CAR OFF. DROVE CAR TO DEALERSHIP FOR SERVICE, PROBLEM DID NOT OCCUR.
NHTSA ODI 10746019
Aug 3, 2015Seat belts
TL* THE CONTACT OWNS A 2011 CHEVROLET MALIBU. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V269000 (SEAT BELTS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AND THAT A REPRESENTATIVE OF THE MANUFACTURER ADVISED THAT PART OF THE DELAY WAS BECAUSE THE MANUFACTURER HAD NOT FIGURED OUT HOW TO REMEDY THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 10745749
Jul 31, 2015Seat belts
TL* THE CONTACT OWNS A 2011 CHEVROLET MALIBU. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V269000 (SEAT BELTS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 10745203
Jul 30, 2015Fuel system
TL* THE CONTACT OWNS A 2011 CHEVROLET MALIBU. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.
NHTSA ODI 10745100
Jul 17, 2015Fuel system
CAR STARTS AND THEN DIES.WILL THEN CRANK BUT NOT FIRE.AFTER SEVERAL TRIES IT STARTS BUT JUST SPUTTERS TIL YOU STEP ON GAS.IT HAS DONE THIS ON 4 OCCASIONS.THE DEALER HAS CHANGED THE FUEL PUMP,PURGE VALVE AND CAM SHAFT CONTROL SOLENOID.IT STILL HAS THE SAME PROBLEM.
NHTSA ODI 10734843
Jul 13, 2015Engine
TL* THE CONTACT OWNS A 2011 CHEVROLET MALIBU. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE DECELERATED INDEPENDENTLY TO 5 MPH. THE ESC WARNING LIGHT ILLUMINATED AND THE ENGINE POWER REDUCED MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
NHTSA ODI 10733741
Jul 9, 2015Transmission & drivetrain
PURCHASED MY 2011 CHEVY MALIBU IN APRIL OF 2012 WITH 56K MILES, IN APRIL OF 2013 WITH 70K+ MILES, MY TRANSMISSION FAILED AND I WAS INFORMED BY THE NEARBY CHEVY DEALERSHIP THAT IT REQUIRED A TOTAL REBUILD AND ALL PARTS NEEDED TO BE REPLACED. MY CAR WAS STILL UNDER THE WARRANTY AND THEREFORE, I DID NOT PAY FOR THE SERVICES. AROUND MAY 5 2014, I RECEIVED A RECALL NOTICE FOR ISSUES WITH THE ELECTRICAL SYSTEM/ ABS SYSTEM/ BODY CONTROL MODULE, ETC. I TOOK MY CAR BACK TO THE SAME SHOP FOR REPAIRS, IN WHICH MY CAR WAS KEPT FOR 30 DAYS & RETURNED. UPON RECEIVING MY CAR BACK I'VE NOTICED MY CAR HAVING ISSUES WITH THE ELECTRICAL SYSTEM SUCH AS THE HEADLIGHTS KEEPS GOING OUT WHEN THE BULB IS STILL GOOD. MY RADIO CONSTANTLY SHUTS OFF ON ITS OWN & RANDOMLY SWITCHES TO THE AUX. THE INTERIOR LIGHTING IS CONSTANTLY FLICKERING! NOT ONLY DO I HAVE ELECTRICAL MALFUNCTIONS, IT MAKES THIS ODD NOISE & THE BRAKES LOCK UP WHENEVER I SLOW DOWN TO AROUND 20MPH & OR TURNING A CORNER AND THIS ESC ICON APPEARS. I CONTACTED CHEVY & ASKED IF THERE ARE ANY RECALLS FOR THIS MATTER & I WAS TOLD NO, THAT MY CAR WAS FIXED FOR ALL RECALLS FOR MY MODEL. THIS ISSUE CONTINUES TO OCCUR TODAY. ON/ AROUND JUNE 19 2015 W/ 115000 MILES, MY CAR SUDDENLY STOPPED ACCELERATING IN THE MIDDLE OF I95 HWY & I COULD NOT PUT IT INTO ANY GEAR! I KNEW IT WAS MY TRANSMISSION. I HAD IT TOWED TO THE SAME SHOP AND WAS TOLD THAT I HAVE NO WARRANTY & I WOULD HAVE TO PAY $4,106.45 FOR A NEW TRANS! I HAVE BEEN SEEKING ASSISTANCE FOR THIS MATTER, ITS UNFAIR THAT I HAVE HAD THIS CAR FOR 3/4 YEARS AND ITS ON ITS 2ND TRANSMISSION!! I WAS QUOTED FOR THIS $ AMOUNT AND THEY HAVEN'T EVEN OPENED THE TRANS YET! I WAS THEN TOLD TO COME TO THE DEALERSHIP & THEY WOULD TRY TO GET ME A NEW CAR AND IT WAS A COMPLETE WASTE OF TIME. I WAS TOLD TO LET MY CAR GET REPOSSESSED BECAUSE IT WAS NO GOOD AND CANNOT BE FIXED! I LEFT IN TEARS!! UNPROFESSIONAL!!
NHTSA ODI 10733014
Jul 9, 2015AirbagsSeat beltsCrash2 injuries
MY DAUGHTER AND I WAS STOPPED AT A STOP LIGHT AND A LADY REAR ENDED US AND HER SEATBELT NEVER CAUGHT AND SHE HIT THE DASHBOARD HEAD ON AND Y SEATBELT CAUGHT AND RELEASED AND I HIT THE STEERING WHEEL HEAD ON.
NHTSA ODI 10733035
Jul 8, 2015Engine
TL* THE CONTACT OWNS A 2011 CHEVROLET MALIBU. WHILE THE VEHICLE WAS AT A STOP SIGN, THE ENGINE REVVED UP AND FAILED TO START. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,500. THE VIN WAS NOT AVAILABLE.
NHTSA ODI 10732723
Jul 2, 2015Seats
TL* THE CONTACT OWNS A 2011 CHEVROLET MALIBU. THE CONTACT STATED THAT THE FRONT DRIVER SEAT ANCHOR MOUNTING BRACKET WAS DETACHED, WHICH PREVENTED THE CONTACT FROM DRIVING SAFELY AND LEGALLY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V269000(SEAT BELTS) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER STATED THAT THEY WOULD NOTIFY THE CONTACT ON A LATER DATE FOR ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
NHTSA ODI 10731792
Jul 2, 2015Transmission & drivetrainElectrical system
TL* THE CONTACT OWNS A 2011 CHEVROLET MALIBU. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE BEGAN TO VIBRATE VIOLENTLY. IN ADDITION, THE VEHICLE WOULD FAIL TO START. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.
NHTSA ODI 10731825
Jun 30, 2015Seat belts
TL* THE CONTACT OWNS A 2011 CHEVROLET MALIBU. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V269000 (SEAT BELTS) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
NHTSA ODI 10731190
Jun 23, 2015Seats
I WAS ADJUSTING THE SEAT AND THE METAL BROKE. IT RIPPED MY PANTS AND CAUSED ME TO SWIRVE.
NHTSA ODI 10726753