What 976 owners told NHTSA about the 2011 Chevrolet Malibu Eco

On [XXX] around 1pm me and my mom were in a bad accident we were driving on [XXX] through Columbus Ohio to go down to Kentucky we were at least 50 feet from the truck that was pulling a camper when all of sudden the camper had no brake lights and was not moving my mom pushed the brake all the way to the floor you could feel the car trying to stop but it wasn’t stopping we were only going 25 and should have been able to stop . But we didn’t by till we were in the camper bumper driver side airbag went off but mine in the passenger seat didn’t forcing my head to fly forward then back my seat belt locked to hard I felt I couldn’t breath and I had just had my appendix removed two days before the accident I was screaming in pain I was later on took to the hospital to make sure I was not bleeding on the inside I now sit in my bed feeling hopeless in so much pain . Since I was been laying in bed I Kelly blue booked our 2011 Chevy Malibu to see what I could possibly get from it but then found out there was not one but three recalls Airbag, brakes, and seat belts but I was never notified i did some more digging and found out these are all new my question is why was I never notified about this we have had this car five years and I found all these recalls going all the back to 2020 and we have had it since 2021. I blame Chevy for my car accident they failed to tell me something major was wrong with my brakes and airbag. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11609321

The contact owns a 2011 Chevrolet Malibu. The contact stated that while driving at 30 mph, the contact avoided hitting a dog that was on the road, but the brakes failed and the vehicle crashed into a porch. None of the air bags deploy upon impact. The contact received medical attention after his head hit the steering wheel upon impact. A police report was filed. The vehicle was towed to the contact's residence. The contact replaced the CAM sensor, intake, radiator, and front end body, and on three separate occasions, the brakes were replaced. However, the failure recurred. Additionally, the accelerator pedal would go to the floorboard and the vehicle would stall. The Electronic Stability Control (ESC) warning light and a "Reduced Power" warning message were displayed. The dealer was made aware of the failure but informed the contact that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 136,000.

NHTSA ODI 11442926

THIS ISN'T THE FIRST TIME I'VE ENCOUNTERED THIS EXACT ISSUE, AND HAVE HAD PREVIOUS ISSUES AFTER PURCHASING THE VEHICLE (USED) BACK IN 2013. BOTH TIMES THIS EXACT ISSUE AT HAND OCCURRED, BOTH HAPPENED WHILE DRIVING. FIRST TIME, I WAS DRIVING IN A SHARP CURVE WITH MY CHILDREN IN THE BACK SEAT. THIS LAST TIME I WAS DRIVING ON THE HIGHWAY. LUCKILY NOTHING WAS HIT IN EITHER CASES, HOWEVER THIS PAST TIME I PULLED MUSCLES IN MY BACK STRAINING SO HARD TO TRY AND STEER THE VEHICLE TO GET AT LEAST VERY MINIMUM OFF THE ROAD AND ONTO A SIDE STREET AND TO SAFETY. AS BOTH TIMES I WERE DRIVING THE ESC LIGHT CAME ON, AND POWER STEERING LIGHT CAME ON. RESULTING IN ME NOT BEING ABLE TO BRAKE, OR STEER - THE ONLY STEERING I WERE ABLE TO DO WAS VERY STRAINED (AS PREVIOUSLY STATED), I HAD TO PUT FORTH EXTREME EFFORTS TO GET IT TO BARELY TURN. THE STEERING WHEEL ACTED AS IF IT WERE LOCKED. THIS NEEDS TO BE ADDRESSED, AND COVERED UNDER A RECALL AS I'VE READ/HEARD A MULTITUDE OF THE SAME ISSUES THAT ARE ALL COMMON WITH THIS EXACT YEAR, MODEL/CAR. AND FOR THIS BE SUCH A DANGER, IT NEEDS TO BE CORRECTED BEFORE IT COSTS SOMEONE THEIR LIFE. I'M TERRIFIED TO THINK WHAT IF EVERYONE AROUND ME WEREN'T PAYING ATTENTION WHEN BOTH EVENTS TOOK PLACE, IT COULD'VE RESULTED IN MY LIFE. MY SPOUSE BEING SINGLE RAISING OUR PRECIOUS 4 CHILDREN. HOW CHEVY/GM CAN LIVE KNOWING THESE ISSUES HAPPEN AND NOT ADDRESS IT IS HORRIBLE, KNOWING VERY WELL IT COULD RESULT IN A LIFE I'D NOT MORE BEING LOST. THE ONLY WAY I COULD GET THE LIGHTS TO TURN OFF AND ME TO BE ABLE TO DRIVE, I HAD TO SHUT THE CAR OFF, WAIT, AND TURN IT ON IN ORDER TO CONTINUE MY DRIVE TO WORK. I'M TERRIFIED TO DRIVE THIS DEATH TRAP OF A CAR, ESPECIALLY KNOWING THESE ISSUES COULD HAPPEN AT ANY TIME, WITHOUT WARNING OR REASON. THIS NEEDS TO BE FIXED. OTHERWISE THIS IS A LAWSUIT JUST WAITING TO HAPPEN.

NHTSA ODI 11364680

WHILE DRIVING MY 2011 CHEVROLET MALIBU LTZ, I EXPERIENCED BRAKE FAILURE. THIS FAILURE WAS ONLY TEMPORARY; WHILE DRIVING APPROACHING A STOP LIGHT, I WENT THE APPLY THE BRAKES AND THE PEDAL HAD ALMOST NO PRESSURE. IT ALMOST WENT THE THE FLOOR BEFORE I BEGAN PUMPING THE BRAKES. UNFORTUNATELY THIS DID NOT WORK, WHICH LED TO MY CAR REAR ENDING THE VEHICLE IN FRONT OF ME. AFTER BRINGING THE VEHICLE TO A STOP, I MADE MY BEST ATTEMPT TO INSPECT THE BRAKES AND BRAKE FLUID, AND NOTICED ALMOST NOTHING. THE ONLY THING I HAD NOTICED WAS SLIGHT LOW BRAKE FLUID. AFTER FURTHER RESEARCH, I READ A FEW COMPLAINTS RELATED TO BOTH ELECTRONIC POWER STEERING RACK ISSUES, AND BRAKE FAILURE. BOTH OF THESE WHICH I EXPERIENCED. ALL OF WHICH HAPPENED AT SPEEDS BELOW 40 MPH ON A CITY STREET

NHTSA ODI 11363307

SATURDAY AROUND ABOUT 2 PM ON 2/2/2019. IN VEHICLE TRAVELING IN LEFT LANE ON HIGHWAY 72. VEHICLES WERE AT COMPLETE STOP AT TRAFFIC LIGHT. WHEN THE TRAFFIC LIGHT CHANGED AND THE VEHICLES BEGAN TO MOVE ABOUT LOW MPH TO GRADUALLY FLOWING WITH MOVING TRAFFIC. I REMOVED MY FOOT FROM BRAKE MY VEHICLE INITIATED AN ACCELERATION. IT SEEMED STRANGE SINCE THE VEHICLE COMPLETELY STOPPER ON A SLIGHT INCLINE. MY VEHICLE PROPELLED WITHOUT THE HELP OF ACCELERATION AS TRAFFIC WERE AT LOW MPH. MY VEHICLE SUSPENSION CHANGED IN STEELING OFF INTO THE MEDIAN FROM LEFT LANE GOING DOWN HILL UNABLE BRAKE OR TO CONTROL THE STEERING. IT HAPPENED SUDDENLY HITTING THE RAISED CONCERT MEDIAN MY CAR AND I WENT AIRBORNE. INJURY TO MY HEAD, AGGRAVATED NECK CERVICAL, SPINE, HIP AND LEGS. AIRBAG FAILED TO DEPLOY VEHICLE TOTALED. THE ON-STAR FAILED TO OPERATE. THANK GOD FOR DISPATCHING HIS ANGELS AROUND ME. AND THANK GOD FOR ON THE SCENE ANGEL AND ANGELS. STAYED WITH ME AND CALLED FOR HELP. I HAD PAID MY CAR OFF 2 YEARS AGO. THE DEALERSHIP SENT ME A LETTER THAT THEY HAD A BUYER FOR MY VEHICLE. UNBEKNOWN TO THE DEALERSHIP CAR WAS TOTALED. WITH IN THE LAST YEAR I HAVE SEE CHEVROLET CARS AND TRUCKS MANUFACTURED MORE AND MORE DEFECTIVE VEHICLES. FAILURE TO KEEP THE CONSUMERS SAFE IS BAD BUSINESS BASED ON ADVERTISEMENT SAFETY HAZARDS THAT CAUSES PREMATURE DEATH. COMMUNICATION TO THE CONSUMER SAFETY IS JUST AS IMPORTANT INFORMATIONAL TO THE MEDIA ABOUT RECALLS DEFECTS WARNS PROACTIVELY SPEAK VOLUMES ABOUT THE MANUFACTURERS AND THEIR DEFECTIVE PRODUCT. CUSTOMER SERVICES IS KEY TO SAFE LIVES MATTERS ON THE STREET AND IN MY VEHICLES MANUFACTURED AND DEALERSHIP WE THE PEOPLE CAN COUNT ON YOU!

NHTSA ODI 11302153

THE ABS, ESC, AND SERVICE TRACTION LIGHTS CAME ON WHILE I WAS ON THE INTERSTATE SUDDENLY MY CRUISE CONTROL STOPPED WORKING. I EXITED THE HIGHWAY AND AS MY CAR CAME TO A COMPLETE STOP IT STARTED ROLLING BACKWARDS AND THE BREAKS LOCKED UP SO I COULDNT STOP. IT ONLY STOPPED ROLLING AFTER PUTTING THE CAR IN PARK, HITTING THE EMERGENCY BREAK, AND QUICKLY GETTING THE KEY OUT BEFORE HITTING THE FAMILY BEHIND ME. I TRIED TO TURN ON MY HAZARDS AND THEY WOULDNT COME ON. I RESTARTED THE CAR, AND THE WHOLE DASH WAS FLICKERING. AFTER TRYING THIS 3 TIMES IT STARTED, BUT WHEN I TRIED TO ACCELERATE THE CAR WENT TO 7/8 RPM AND DID NOTHING. THEN IT STARTED TO ROLL BACKWARDS AGAIN BEFORE I COULD PUT IT IN PARK I WAS THRUSTED FORWARD INTO THE CENTER OF A ROUNDABOUT. AFTER THAT IT BEGAN TO DRIVE. I WAS LESS THAN 5 MINUTES FROM A FAMILY MEMBERS HOME SO I TRIED TO MAKE IT. I WAS ABLE TO GET THE CAR GOING 30 MPH FOR LESS THAN 5 MINUTES BEFORE THE SPEED IMMEDIATELY DROPPED TO ZERO, AND THE CAR BEGAN TO ROLL BACKWARDS AGAIN. MY FACE HIT THE STEERING WHEEL BECAUSE OF THE JOLT WHICH RESULTED IN FACIAL BRUISES. THE AIR BAGS DID NOT DEPLOY. WHEN THIS ISSUE HAPPENED ALL OF THE ELECTRIC IN THE CAR STARTED GOING CRAZY. I WAS ON A BACKROAD, AND LUCKILY A GOOD SAMARITAN STOPPED TO HELP ME. I CALLED MY UNCLE WHO IS A MECHANIC WHO TOWED ME BACK TO THE HOUSE. THIS ISNT THE FIRST TIME IVE HAD ISSUE WITH THESE WARNINGS COMING UP AND THEN I HAVE TO SUDDENLY START FIGHTING TO SURVIVE BEING TRAPPED IN A CAR TRYING TO KILL ME. SINCE THIS LAST INCIDENT I HAVE NOT TRIED TO DRIVE THE CAR. AFTER SEEING MULTIPLE MECHANICS THEY CONFIRMED THIS WAS A COMMON ISSUE IN THIS YEAR MAKE AND MODEL OF THE VEHICLE. NO ONE SEEMS TO KNOW WHAT HAS BEEN CAUSING THIS. THIS KIND OF ISSUE COULD KILL SOMEONE. IT NEEDS TO BE INVESTIGATED, AND GM NEEDS TO BE HELD RESPONSIBLE FOR SELLING UNRELIABLE, UNSAFE, DEATH TRAPS TO CONSUMERS.

NHTSA ODI 11290630

WHILE DRIVING, THE CAR SURGED FORWARD AND THE DRIVER COULD NOT STOP THE CAR.. BRAKES DIDN'T WORK; STRUCK ANOTHER VEHICLE WHEN DRIVER TRIED TO MAKE A TURN.

NHTSA ODI 11099422

ON AUGUST 6,, 2014 I HAD TAKEN MY 3 KIDS TO THE LAKE @ DREHER ISLAND STATE PARK. UPON GETTING READY TO LEAVE I PUT ON BRAKES TO SEE WHAT MY SON ASKED ME.FOR NO REASON THE CAR STARTED MOVING FORWARD & I COULDN'T GET IT TO STOP GET THE WHEELS TO TURN AS IT WAS VERY HARD & PUSHED THE EMERGENCY BRAKES & IT KEPT GOING TILL IT WENT IN THE DITCH ON A CONCRETE TERRACOTTA CAUSING IT TO BEND A PIECE OF WHAT WAS TOLD TO ME THE A FRAME & UNDER THE FRONT END! I CALLED THE DEALERSHIP & TOLD IT WASN'T POSSIBLE. BEFORE THIS HAPPENED I COULD PARK MY CAR & THE ENGINE WOULD ACT IS IF IT WAS TRYING TO GO W/O ME MASHING THE GAS OR ANYTHING THEN IDLED DOWN REPEATEDLY ACTED AS IF IT WAS GOING TO SHUT OFF! I'VE EVEN HAD 2 BUY 2 NEW BATTERIES, FIXING TO BUY ANOTHER! THEY SAID A CONNECTION WAS CAUSING THE BATTERY TO BE DRAINED & CELLS KILLED. ON THE INTERSTATE 2 DAYS AGO I HAD THE CRUISE CONTROL ON, FOR NO REASON IT STARTED LOSING SPEED THEN WOULD START CATCHING BACK UP ON IT'S OWN & I TURNED IT OFF! THE MOTOR MADE A SCREECHING NOISE! I HAVE NO IDEA WHAT'S GOING ON! EVEN MY TAIL LIGHTS WOULDN'T COME ON LAST NIGHT UNTIL I MASHED THE BREAKS A FEW TIMES, CUT OFF THE LIGHTS, & RESTARTED THE CAR! MY MAJOR ISSUE IS NOW I'M GOING TO HAVE TO FILE A CLAIM FOR THE INCIDENT & I HAD NO PART OF BEING @ FAULT & CAN'T EXPLAIN WHAT HAPPENED! IT STILL IDLES WRONG & THE CRUISE CONTROL LIGHT COMES ON @ TIMES W/O ME TOUCHING IT! I'M BEGINNING TO WORRY ABOUT THE SAFETY OF MY CHILDREN AS WELL AS MYSELF, BUT ESPECIALLY MY KIDS! WHAT CAN I DO? PLEASE HELP ME AS THIS CAN'T BE NORMAL! SO FAR THE ENGINE LIGHT HAS CAME ON, POWER STEERING LIGHT, AIR PRESSURE LIGHT, & @ ONE POINT A RED LIGHT CAME ON & WENT OFF BEFORE I COULD SEE WHAT IT WAS! IF YOU COULD DO ANYTHING@ ALL TO HELP & ASSIST ME I WOULD BE TRULY GRATEFUL! ALL I'M TOLD IS PARTS AREN'T IN TO FIX SOME KIND OF RECALL, BUT WHAT I DON'T KNOW! THANKS & GOD BLESS! *TR

NHTSA ODI 10625805

BRAKES FAIL EMERGENCY STOP WITH ABOUT 150 FEET FROM ACCIDENT AND AIRBAG WAS DELAYED IN DEPLOYMENT. *TR

NHTSA ODI 10604663

CAR SLID ON SLUSH AND BRAKES FAILED TO WORK THOUGH PRESSED ALL THE WAY DOWN; CRASHED INTO A SNOWBANK DAMAGING THE FRONT END OF MY CAR. THE DEALERSHIP SAID THEY COULD NOT RECREATE THE PROBLEM AND THEY ALREADY HAD DONE THE RECALL ON THE PART IN OCTOBER 2013 BUT WAS THE PART THEY REPLACED IT WITH FAULTY AS THE ORIGINAL? *TR

NHTSA ODI 10604801

TL* THE CONTACT OWNS A 2011 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE ATTEMPTING TO STOP, THE BRAKES FAILED TO ENGAGE CAUSING THE CONTACT TO CRASH INTO THE REAR END OF ANOTHER VEHICLE. NO INJURIES WERE REPORTED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER PREVIOUSLY WHERE THE TECHNICIAN REPLACED THE FRONT BRAKE PADS DUE TO CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,700 AND THE CURRENT MILEAGE WAS 44,850..... UPDATED 08/05/14 *BF UPDATED 08/18/2014 *JS

NHTSA ODI 10595758