Home · 2011 Chevrolet Impala Limited · Complaints

What 505 owners told NHTSA about the 2011 Chevrolet Impala Limited

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (505)Crash / fire / injury (30)Electronic Stability Control (esc) (132)Engine (125)Electrical system (95)Seats (77)Speed control (69)Transmission & drivetrain (64)Brakes (38)Airbags (37)Steering (35)Visibility & wipers (28)

Newest first · 505 complaints · page 14 of 21

May 15, 2014Speed controlEngine

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE BEGAN TO RAPIDLY DECELERATE. THE SERVICE TRACTION, CHECK ENGINE AND REDUCED ENGINE POWER LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE THROTTLE POSITION SENSOR MALFUNCTIONED. THE THROTTLE BODY AND GASKET WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,613. THE CURRENT MILEAGE WAS 72,200.

NHTSA ODI 10588587

May 13, 2014Speed controlElectronic Stability Control (esc)

TRAVELING AT HIGHWAY SPEED, THE DASHBOARD LIGHTS CAME ON AND THE VEHICLE BEGAN TO LOSE SPEED. STEPPING ON THE ACCELERATOR PEDAL HAD NO EFFECT AND I MOVED TO THE RIGHT LANE, I HAD BEEN PASSING ANOTHER VEHICLE AT THE TIME. I DROVE THE CAR AT THE SPEED WHICH IT PERMITTED WITH MY FOUR-WAY BLINKERS ON UNTIL I ARRIVED HOME. IT WAS AT NIGHT AND THERE WAS NO WHERE ELSE TO GO. THE NEXT DAY, THE PROBLEM WAS NOT EVIDENT, BUT I TOOK IT TO THE DEALER FROM WHOM I HAD PURCHASED IT, USED. THAT DEALER WAS UNABLE TO ASCERTAIN THE PROBLEM, AND TOOK THE CAR TO A LOCAL CHEVROLET FRANCHISE WHERE IT WAS "REPAIRED" AND RETURNED. SEVERAL DAYS LATER, THE SAME PROBLEM OCCURRED WHEN I WAS ENTERING A HIGHWAY I COULD NOT ACCELERATE INTO TRAFFIC. THIS TIME, AS IT HAPPENED DURING THE DAY, I AGAIN TOOK IT TO MY DEALER. IT WAS SUGGESTED THAT I DEAL DIRECTLY WITH THE LOCAL CHEVROLET DEALER TO WHOM HE HAD TAKEN THE CAR THE FIRST TIME. THAT DEALER HAD IT FOR SEVERAL DAYS. THE DEALERSHIP CONTACTED THE FACTORY DIRECTLY FOR INSTRUCTIONS TO FIX THE PROBLEM, . TO DATE, THERE HAS BEEN NO RE-OCCURRENCE OF THIS, NOR ANY OTHER PROBLEM. THE FIRST VISIT FOR REPAIR COST ABOUT $200 AND THE SECOND $500. I CONTACTED GENERAL MOTORS DIRECTLY AND THEY AGREED TO REFUND $250 EARLIER THIS YEAR. *TR

NHTSA ODI 10588019

May 13, 2014Speed controlFuel system

WHILE DRIVING HOME FROM WORK ONE EVENING THE GAS PEDAL SEEMED TO HAVE A MIND OF ITS OWN. AS I REMOVED MY FOOT FROM THE GAS AND WHEN TO APPLY THE BRAKE THE GAS PEDAL DID NOT COME BACK UP AND WAS STUCK IN POSITION. THIS HAS SUBSEQUENTLY HAPPENED ON 2 OTHER OCCASIONS AS WELL. MY 2011 CHEVROLET IMPALA IS 3 YEARS AND 6 WEEKS OLD. AS MY LOCAL CHEVY DEALER (CHEVROLET OF HOMEWOOD IL) HAS INFORMED ME MY THROTTLE SENSOR IS STICKING CAUSING THE GAS PETAL TO STAY DOWN. COMMON SENSE WOULD TELL ANYONE THIS IS NOT A GOOD THING. I WAS INFORMED THAT BECAUSE MY WARRANTY EXPIRED 6 WEEKS AGO THAT THE $500. REPAIR TO REPLACE A SENSOR IS MY RESPONSIBILITY. NOW I UNDERSTAND THE WARRANTY EXPIRING. HOWEVER, A SENSOR ON THE THROTTLE IS A PART I BELIEVE SHOULD NOT GO BAD AFTER ONLY 40000 MILES. HOW MANY POTENTIAL ACCIDENTS ARE WAITING TO HAPPEN BECAUSE OF A PROBLEM LIKE THIS. THIS IS MY WIFE'S CAR AND SHE EXPERIENCED THE GAS PEDAL STICKING IN THE DOWN POSITION ON AT LEAST 3 OCCASIONS. LUCKILY SHE WAS NOT IN A DANGEROUS SITUATION WHEN IT HAPPENED. THIS IS SOMETHING I FEEL SHOULD BE BROUGHT TO THE ATTENTION OF GM CORP. THANK YOU FOR A FORUM TO LET SOMEONE KNOW AND HOPEFULLY SOMETHING CAN BE DONE BEFORE SOMEONE GETS SERIOUSLY HURT. *TR

NHTSA ODI 10588095

May 12, 2014Electrical systemEngine

2011 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO VEHICLE ENGINE PROBLEMS. *SMD THE CONSUMER STATED ON SEVERAL OCCASIONS, THE VEHICLE STALLED WITHOUT NO WARNING. WHEN THE ENGINE POWER REDUCED, A LIGHT APPEARED AND THE CONSUMER WAS UNABLE TO ACCELERATE. THE CONSUMER STATED HE WAITED SEVERAL MINUTES, BEFORE TRYING TO RE-START THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, FOR AN INSPECTION, BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. HOWEVER. A COUPLE OF WEEKS LATER, THE ENGINE SERVICE LIGHT AND ENGINE POWER REDUCED LIGHT ILLUMINATED AGAIN. *JB

NHTSA ODI 10585933

May 7, 2014Electronic Stability Control (esc)

WHILE ON FREEWAY CHECK ENGINE LIGHT AND TRACTION CONTROL CAME ON AND DISPLAY READ "REDUCED ENGINE POWER" AND "SERVICE STABILITRAK" APPARENTLY A VERY COMMON AND DANGEROUS ISSUE THAT HAS NOT BEEN RECALLED. I BOUGHT THIS CAR FOR MY WIFE A COUPLE MONTHS AGO USED AND IT HAS GONE OFF MULTIPLE TIMES. THE ENGINE SHIFTS GEARS VERY ROUGH AND POWER IS LOST. SCHEDULED TO GO TO DEALERSHIP TOMORROW BUT LOOKS LIKE IT WILL COST ME. *TR

NHTSA ODI 10586914

May 4, 2014Transmission & drivetrainElectrical systemElectronic Stability Control (esc)Fuel system

CRANKED UP THE CAR TO GO HOME. STABILITY LIGHT AND "ENGINE" LIGHT WAS ON. WHILE ON THE INTERSTATE PASSING A TRUCK THE ENGINE DIED. DISPLAY CENTER INDICATED SERVICE STABILITY TRACK AND REDUCED ENGINE POWER. COASTED OVER TO RT. SHOULDER. CAR WOULD NOT RESTART FOR ABOUT 30 SEC. CRANKED IT UP AND MADE IT HOME. TROUBLE CODE IS P2138 WHICH SEEMS TO INDICATE THE THROTTLE POSITION SENSOR D/E VOLTAGE. WILL TAKE TO DEALER IN AM. *TR

NHTSA ODI 10586464

May 2, 2014Brakes

TL - THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ESC, SERVICE TRACTION, AND ENGINE POWER REDUCE WARNING MESSAGES ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 52,000. KLMJ

NHTSA ODI 10586102

Apr 30, 2014Electronic Stability Control (esc)

BACKING OUT OF MY GARAGE WHEN CHECK ENGINE, STABILITRAK PROBLEM, REDUCED ENGINE POWER LIGHT CAME ON MESSAGE PORTION OF DASH.DROVE UNDER REDUCED POWER, MAX 30 MPH, TO DEALER, APPROXIMATELY 15 MILES. LEFT CAR WITH DEALER FOR APPROXIMATELY 2 DAYS. INVOICE FROM DEALER SAID, DIAGNOSE CODE P2135, TRACE TO THROTTLE POSITION SENSOR-BULLETIN REPLACED SENSOR ASSEMBLY, GM 19300180 SENSOR KIT, NO CHARGE TO ME UNDER POWER TRAIN WARRANTY. TODAY, APRIL 30, 2014, SAME WARNING LIGHT CAME ON, STABILITRAK PROBLEM, REDUCED POWER, WHEN BACKING OUT OF SAME GARAGE. PARKED CAR BACK IN GARAGE AND CALLED DEALER, HAVE APPOINTMENT TOMORROW. HOPE THEY CAN PERMANENTLY FIX PROBLEM AS DRIVING UNDER REDUCED POWER IS DANGEROUS AND CAN OCCUR ANYWHERE. *JS

NHTSA ODI 10585778

Apr 28, 2014Engine

I WAS DRIVING AND SUDDENLY THE CAR LURCHED AND THE CHECK ENGINE LIGHT CAME ON AS WELL AS MESSAGES THAT SAID, "REDUCED ENGINE POWER, CHECK STABILITRAK AND SERVICE TRACTION CONTROL". I MADE IT HOME AND PARKED THE CAR IN THE DRIVEWAY FOR A DAY AND A HALF AND WHEN I STARTED IT AGAIN, THE MESSAGES WERE GONE BUT THE ENGINE LIGHT WAS STILL ON. I BROUGHT IT TO MY LOCAL DEALER AND WHEN THEY CHECKED IT, IT CAME UP STORED CODE P2122- ACCELERATOR PEDAL SENSOR. I HAVE HAD THIS CAR 6 MONTHS AND IT ONLY HAS 42426 MILES ON IT AND NOW I'VE HAD TO SPEND OVER $300 ON A REPAIR. IT IS RIDICULOUS THAT THIS SENSOR FAILED ALREADY. AFTER DOING SOME RESEARCH, I FOUND THAT THIS IS A COMMON PROBLEM WITH MANY PEOPLE EXPERIENCING THE SAME THING. GM SHOULD BE FORCED TO FIX THIS ISSUE AND REIMBURSE ALL OF US WHO HAVE HAD TO PAY TO FIX THEIR MISTAKE. THEY ARE OBVIOUSLY USING INFERIOR PARTS AND THEIR CONSUMERS ARE PAYING THE PRICE. IT'S NO WONDER THE AMERICAN CAR MARKET NEEDED A BAILOUT WHEN THEIR PARTS DON'T LAST 40,000 MILES. *JS

NHTSA ODI 10585335

Apr 25, 2014Electrical systemTraction Control System

WHILE ON FREEWAY CHECK ENGINE LIGHT AND TRACTION CONTROL CAME ON AND DISPLAY READ "REDUCED ENGINE POWER" AND "SERVICE STABILITRAK" APPARENTLY A VERY COMMON AND DANGEROUS ISSUE THAT HAS NOT BEEN RECALLED. *TR

NHTSA ODI 10584892

Apr 20, 2014Electronic Stability Control (esc)

I WAS DRIVING ON THE HIGHWAY WHEN "REDUCED ENGINE POWER, ENGINE LIGHT,ELECTRONIC STABILI TREK" WARNING LIGHTS CAME ON. MY RPM WAS RACING UPWARDS BUT MY ENGINE NEVER RAN HOT. I GOT OFF THE HIGHWAY BECAUSE OF THE WARNINGS AND LOST OF ACCELERATION. I GOT HOME AND CALLED GM CUSTOMER SERVICE WHO ADVISED ME OF NO RECALL FOR THAT PROBLEM AND CONNECTED ME TO A LOCAL DEALERSHIP REPAIR SHOP AND I MADE AN APPOINTMENT. RESEARCHING THE CAR MALFUNCTION, I FOUND NUMEROUS POSTINGS ABOUT THE AFOREMENTIONED PROBLEM. I TOOK THE CAR TO DEALERSHIP AND MECHANIC CALLED AND SAID I NEEDED A APP SENSOR / PEDAL WHICH IS A FACTORY ONLY PART. I OK'D THE SERVICE WORK. THE NEXT DAY (APRIL 18TH,2014) THE ENGINE LIGHT CAME ON BRIEFLY AND THE CAR WAS HESITATING AGAIN, I CALLED THE DEALERSHIP REPAIR SHOP AT 2:35 AND SPOKE WITH MECHANIC THAT REPAIRED MY CAR AND EXPLAINED THE PROBLEM. MECHANIC ASKED ME IF THE LIGHT WAS STAYING ON I REPLIED NO AND HE STATED THE MECHANICS ARE LEAVING IN HOUR. I ASKED THE MECHANIC IF IT WAS SAFE TO DRIVE CAR UNTIL MONDAY, HE REPLIED YES. *TR

NHTSA ODI 10583737

Apr 19, 2014Speed controlElectronic Stability Control (esc)Traction Control System

STARTED CAR HAD CAR FOR 2YRS NOW NO PROBLEM WHAT SO EVER AND THE SERVICE TRACTION AND STABILITY CONTROL AND ALSO REDUCED ENGINE POWER CAME ON AS WELL AS ENGINE LIGHT IT JERKED WENT IT SHIFTED AND DIDN'T ACT LIKE IT HAD IT POWER AS ALWAYS BUT I JUST DROVE IT 35 MPH TO GET IT HOME THIS I WOULD THINK IS A GREAT BIG SAFETY ISSUE SHOULDN'T GM HAVE A RECALL ON THIS? *TR

NHTSA ODI 10583616

Apr 14, 2014Electronic Stability Control (esc)Traction Control SystemEngine

IN MAY OF 2013 I RECEIVED A MESSAGE ON MY DASH BOARD ABOUT STABILI TRACK, TRACTION CONTROL AND REDUCED ENGINE SPEED. I TOOK MY CAR TO THE CHEVY DEALER SO I COULD GET A DIAGNOSTIC, AND THEY REPLACED A SENSOR BEHIND MY PEDAL. JUST THIS WEEKEND, SUNDAY APRIL 13, 2014. THE MESSAGE DISPLAYED ACROSS THE DASHBOARD AGAIN. I'M GOING TO CALL THE CHEVY DEALER THAT FIXED IT THE FIRST TIME. THEN I'M GOING TO CALL GM. THIS IS A VERY DANGEROUS MALFUNCTION IN THESE CARS. FROM VIEWING AND READING OTHER STORIES, THIS IS SOMETHING GM SHOULD HAVE KNOWN ABOUT AND ADDRESSED. *JS

NHTSA ODI 10579515

Apr 14, 2014Electronic Stability Control (esc)Traction Control SystemEngine

DRIVING ON THE HIGHWAY WITH MY DAUGHTER WHO IS [XXX] EXITED TO GO TO MY MOTHERS HOUSE AND THE CAR JUST DIED COMPLETELY OUT OF NO WHERE I WAS DRIVING ABOUT 40 MPH AND BARELY GOT IT OFF THE ROAD CAR WOULDNT START BACK UP AND WAS FLASHING SERVICE STABILITRAK/ SERVICE TRACTION CONTROL/ AND ENGINE POWER IS REDUCED I HAD TO WAIT 5 MINUTES AND THEN THE CAR STARTED THANK GOD MY WIFE WASNT DRIVING WHO KNOWS WHAT WOULD OF HAPPEND BUT IT IS HER CAR AND WE NEED TO GET THIS RESOLVED ASAP BEFORE ANYONE GETS HURT SO IM DRIVING THE IMPALA AND HOPE TO BE SAFE AND LET MY WIFE DRIVE MY CAR PLEASE HELP ASAP WE HAVE A [XXX] GIRL AND TWINS ON THE WAY. AND THIS IS NOT THE FIRST TIME MY WIFE HAS TOLD ME THIS HAS HAPPENED. ITS VERY SERIOUS AND COULD BE DEADLY!!! *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 10579542

Apr 14, 2014Tires

THE INSIDE OF THE FACTORY INSTALLED GOODYEAR TIRE SPLIT. APPROXIMATELY 2 MONTHS LATER ANOTHER TIRE FAILED. ON 4/13/14 THE THIRD TIRE FAILED. ALL SPLIT ON THE INSIDE OF THE TIRE. *JS

NHTSA ODI 10579660

Apr 9, 2014Electronic Stability Control (esc)Engine

I WAS DRIVING DOWN THE HIGHWAY ON THE HOMESTRETCH OF A ROADTRIP FROM PA TO FL WHEN THE "SERVICE STABILITRAK" , FOLLOWED BY "ENGINE POWER REDUCED" MESSAGE STARTED FLASHING. THE TWO LIGHTS ON THE DASHBOARD ALSO WENT OFF. SINCE I WAS IN THE MIDDLE OF THE HIGHWAY, I WAS UNABLE TO FIND A GOOD PLACE TO ADDRESS THE ISSUE, AND I FIGURED LIKE MOST TIMES THE "CHECK ENGINE" LIGHT GOES ON, THAT IT WAS SOMETHING THAT I COULD WAIT TO DEAL WITH WHEN I GOT HOME. I CONTINUED DRIVING FOR ABOUT 15 MINUTES AND THEN THE MESSAGE CHANGED AND SAID "DISABLING THROTTLE" OR SOMETHING TO THAT EFFECT, AND I FELT THE ENGINE LOSING POWER. I WAS IN THE MIDDLE LANE, DOING AROUND 55 MILES PER HOUR WITH CARS ALL AROUND ME. I IMMEDIATELY PUT ON MY FOUR-WAY FLASHERS AND FORTUNATELY PEOPLE IN THE RIGHT LANE SLOWED DOWN AND LET ME COAST TO THE SHOULDER BUT IT COULD HAVE BEEN DISASTROUS. I SAT THERE FOR A FEW MINUTES TRYING TO FIGURE OUT WHAT TO DO. FINALLY AFTER A FEW MINUTES I DECIDED TO TRY STARTING THE CAR AGAIN AND IT STARTED, WITH JUST THE CHECK ENGINE LIGHT ON AND I WAS ABLE TO CONTINUE ON MY WAY. SINCE THEN IT HAS CONTINUED TO OCCUR INTERMITTENTLY. I TOOK IT TO THE DEALER, BUT THEY TOLD ME IT WAS A SENSOR IN THE GAS PEDAL BUT THAT IT WAS NOT UNDER WARRANTY. *TR

NHTSA ODI 10578504

Apr 7, 2014Fuel system

FUEL TANK SHIFTS WHEN TAKING OFF .I BELIEVE THIS COULD CAUSE THE TANK TO LEAK AND COULD CAUSE A FIRE. I BELIEVE THIS VEHICLE SHOULD BE PUT ON THE RECALL LIST..IWAS TOLD BY GM THAT THERE WAS NOTHING THE COULD DO ABOUT IT. *TR

NHTSA ODI 10577992

Apr 7, 2014Engine

JULY 2013 HAD HUB BEARINGS REPLACED IN ORDER FOR CAR TO PASS INSPECTION. ISSUE WITH "SERVICE TRACTION CONTROL" HAD NEVER OCCURRED THE PRIOR WINTERS -- CAR SLOWS DOWN, ENGINE SLOWS DOWN -- THIS JUST STARTED HAPPENING AFTER THE HUB BEARINGS WERE REPLACED. ON MARCH 23, 2014, AFTER PAYING TOLLS ON THE TURNPIKE, THE "SERVICE TRACTION CONTROL" WARNING AGAIN APPEARED (NO SNOW, NOTHING TO TRIGGER THE WARNING) AND THEN MY CAR STOPPED, NO POWER...THE STEERING LOCKED...FORTUNATELY I WAS GOING SLOW ENOUGH AND SOMEHOW MADE IT TO THE BREAKDOWN LANE. CAR HAD ABSOLUTELY NO POWER...COMPLETELY DEAD. WAITED ABOUT 1/2 HOUR AND WAS ABLE TO RESTART. CALLED GM 3/25 WHO CONTACTED THE DEALER FOR AN APPOINTMENT FOR ME. DEALER NEVER CALLED ME (NOW 4/7/14). I HAVE PLACED ANOTHER CALL TO GM. THE VEHICLE SHOULD NOT COMPLETELY SHUT DOWN. ASKED GM IF THERE WAS A RECALL AND WAS TOLD NO. I HOPE OTHERS WHO EXPERIENCE THIS WILL FILE COMPLAINTS SO THAT THEY WILL RECALL. HAD I BEEN IN A DIFFERENT LANE, I MAY HAVE HAD SOMEONE CRASH INTO ME AT 65 MPH AND I PROBABLY WOULD NOT BE ALIVE. THIS NEEDS TO BE RECALLED. TOO DANGEROUS. *TR

NHTSA ODI 10578066

Apr 4, 2014Electronic Stability Control (esc)

WHILE DRIVING DOWN SIDE STREETS, MY CAR LOCKED UP. LATER MY STABILITY CONTROL LIGHT CAME ON. SEEMS TO GRAB AND PULL CAR IN A JERKING MOTION. TURNED OFF CONTROL FOR THE STABILITY BUT AFRAID TO DRIVE ON EXPRESSWAY. *TR

NHTSA ODI 10577381

Apr 3, 2014Fuel system

VEHICLE DISPLAYS "REDUCED POWER" "SERVICE STABILITRAK SYSTEM". I REPLACED THE THROTTLE POSITION SWITCH (TPS) AND IT HAS CAME BACK AGAIN. SERVICE LIGHT IS ON AND READS P2138, TPS. ON HUNDREDS OF FORUMS PEOPLE ARE COMPLAINING OF THIS SAME PROBLEM, SHOULDN'T THIS BE RECALLED? ALSO I EVEN CLEANED THE THROTTLE MOTOR AND POSITION SENSOR UNDER THE HOOD, IT SEEMED TO HELP FOR A LITTLE WHILE. *TR

NHTSA ODI 10577246

Apr 2, 2014Engine

I WAS DRIVING ON HWY 41 N IN SOUTH GEORGIA AND MY ENGINE LIGHT COMES ON AND 3 MESSAGES COME UP: 1) SERVICE STABILTRAC, 2) SERVICE TRACTION CONTROL, 3( ENGINE POWER REDUCING (AND IT DID). THEN THE CAR SEEMS TO WANT TO STOP OR HESITATE LIKE ITS RUNNING OUT OF GAS (STILL HAVE HALF TANK). I BECOME AFRAID I PULL OVER AND PUT CAR IN PARK AND IT'S LIKE THE CAR WANTS TO SHUT OFF BUT IT DOESN'T UNTIL I SHUT THE ENGINE DOWN (WHEN I SLOWED DOWN THE CAR STARTED SHAKING). I BOUGHT THIS CAR LESS THAN SIX MONTHS BACK AND IT HAD ONLY 46,000 MILES ON IT. NOW I HERE SOME RATTLING COMING FROM SOME WHERE AROUND THE WHEEL. I HAVE READ MANY OTHER COMPLAINTS ALMOST IDENTICAL TO MINE. TODAY 4/2/2014 THE ENGINE LIGHT IS ON BUT I DON'T SEE ANY OF THE WARNINGS AND THE CAR HAS NOT HESITATED AS BADLY AS IT DID YESTERDAY. BUT FROM WHAT I HAVE RESEARCHED ON THIS MATTER GM NEEDS TO ISSUE A RECALL AND ADDRESS THIS MATTER AS IT COULD CAUSE BE THE MAKING OF SOME SERIOUS LAW SUITS. *TR

NHTSA ODI 10576655

Apr 2, 2014AirbagsSeat beltsCrash1 injury

I WAS ON MY TO WORK AND A DEER RAN OUT IN FRONT OF ME. I OF COURSE LIKE OTHERS SWERVED TO MISS THE ANIMAL CAUSING ME TO ROLL 3 AND A HALF TIMES SIDE TO SIDE WILL WEARING SEATBELT. I RECEIVED SCRATCHES ON LEFT SIDE OF FACE AND STRUCK STEERING WHEEL WITH MY CHEST AT THE BOTTOM OF MY STERNUM. CAUSING SEVERE CHEST PAIN AND SLIGHT PNEUMOTHORAX TO LEFT LUNG AND SOMETHING HAD GOTTEN BEHIND ME CAUSING LEFT BUTTOCK BLACK BRUISING AND BRUISING ON MY SPINE CAUSING SLIGHT PARALYSIS FOR QUITE SOME TIME. NO AIRBAG DEPLOYMENT HAPPENED AND I HAVE PICTURES OF ALL THIS INCLUDING PICTURES OF AIRBAG COMPARTMENTS BUSTED OPEN AND SENSORS SHOWING THAT WAS SUPPOSE TO DEPLOY THEM. I HAD TO BE EXTRICATED FROM CAR AND FLOWN BY HELICOPTER TO TRAUMA CENTER. SEATBELT HELD AT WAIST BUT DID NOT LOCK AT TOP HOLDING ME STILL AT ALL. I STILL HAVE PAIN IN MID STERNUM AREA. THIS CAR WAS VERY UNSAFE IN MY OPINION AND I WILL NEVER OWN ANOTHER. I BELIEVE IF AIRBAGS HAD DEPLOYED AND SEATBELT HELD I WOULD NEVER HAD RECEIVED THESE INJURIES. CAR WAS INSURED AND IN SOME JUNK YARD NOW SOMEWHERE. PLEASE DO GIVE ME A CALL IF YOU WOULD LIKE PICTURES OF ALL THIS AND GIVE ME SOME ADVICE. WOULD BE GREATLY APPRECIATED. THANK YOU *TR

NHTSA ODI 10576902

Apr 1, 2014Engine

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND ALL OF THE WARNING LAMPS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WERE 104,000.

NHTSA ODI 10576268

Apr 1, 2014SteeringElectrical systemBrakes

THE MALFUNCTION INDICATOR (PAGE 5-17 IN MY MANUAL) CAME ON AND THE MESSAGE WAS TO PREVENT SERIOUS DAMAGES, GO TO YOUR SERVICE STATION IMMEDIATELY. I WAS IN THE PARKING LOT OF A GROCERY STORE, AND MADE MY WAY TO THE INTERSTATE HEADING TO OUR SERVICE STATION WHEN MY CAR STOPPED DEAD IN THE MIDDLE OF INTERSTATE 485 ABOUT 3 MILES AWAY MAYBE ( ABOUT 7 MILES FROM HOME AND OUR SERVICE STATION). I WAS IN THE FAR LEFT LANE OF A MAJOR HWY THAT WAS/IS UNDER CONSTRUCTION WHEN I FELT SOMETHING UNUSUAL. I GRABBED THE STEERING WHEEL AS HARD AS I COULD BETWEEN THE CARS AND JUST MADE IT TO THE FAR RIGHT SIDE OF THIS MAJOR HIGHWAY. THE STEERING, A/C AND BRAKES WERE GONE AND THEN I REALIZED IF I DID NOTHING I WOULD HAVE BEEN RUN OVER BY THE TRUCKS ON THIS INTERSTATE. I GOT CLOSE TO THE GUARDRAIL AND COLLECTED MY WITS AND CALLED BOTH AAA AND THE CHARLOTTE NC POLICE. FORTUNATELY I DID NOT HAVE THE OPPORTUNITY TO SEE IF THE AIR BAGS WOULD HAVE GONE OFF! THE NC POLICE WERE TO COME IMMEDIATELY BUT NEVER SHOWED UP, BUT AN HOUR LATER THE AAA DRIVER CAME AND ASSISTED TO HELP ME OUT OF MY CAR INTO HIS TOW TRUCK. HE SAID TO SIT IN THE AC AND DRINK SOME WATER. IT WAS A HOT DAY IN THE CAROLINAS. NO AC, NOTHING TO DRINK AND COULD NOT OPEN MY WINDOWS. I COULD NOT OPEN MY DOOR AS CARS WHIZZED BY ME ON THE DRIVER'S SIDE. THE CAR JUST DIED. FINALLY GOT IT TOWED TO THE CHEVY SERVICE STATION AND THE REPAIRS COST (ENCLOSED) $696.84. AFTER SEEING THE EVENT ON TV I REALIZED I COULD HAVE BEEN KILLED!!!! PLEASE DO SOMETHING ABOUT HIS ISSUE, AS I HEAR ALL THE HORROR STORIES OF THE INNOCENT KILLED UPSETS ME. I WAS FORTUNATELY TO BE ABLE TO GET ME AND MY CAR OFF THE HIGHWAY WHILE CARS WHIZZED BY ON A BUSY HIGHWAY BUT HOW MANY HAVEN'T. *TR

NHTSA ODI 10576447

Mar 31, 2014Speed control

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA VIN #[XXX]. THE CONTACT STATED WHILE DRIVING THE VEHICLE INCREASED AND DECREASED IN SPEED WITH OUT NO CONTROL. THE CONTACT MENTIONED THAT THE SPEED REDUCE SERVICE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS DIAGNOSED WITH A THROTTLE BODY DEFECT. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURE WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 27,000 AND THE CURRENT MILEAGE WAS 27,800. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 10575804

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Working with the data? Download all 505 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Chevrolet Impala Limited verdict →