Home · 2011 Chevrolet Cruze Limited · Complaints

What 731 owners told NHTSA about the 2011 Chevrolet Cruze Limited

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (731)Crash / fire / injury (69)Engine (257)Transmission & drivetrain (193)Electrical system (96)Electronic Stability Control (esc) (75)Brakes (74)Speed control (69)Steering (48)Fuel system (43)Airbags (40)Engine & cooling (39)

257 of 731 complaints match · Engine · clear filters · page 5 of 11

Sep 10, 2017Engine

I PARKED MY CAR IN A PARKING LOT TO GO INTO A STORE AND WHEN I CAME BACK IMMEDIATELY AFTER I STARTED IT UNDER THE HOOD THERE WAS A LOT OF SMOKE EVEN AFTER I TURNED IT OFF THERE WAS STILL SMOKE EVERYWHERE.

NHTSA ODI 11022521

Aug 25, 2017Transmission & drivetrainEngineFuel system

2011 CHEVY CRUZE TRANSMISSION PROBLEM. OCCASIONAL HESITATION ACCELERATING, CLUNKING JERKING TRANSITIONING THROUGH GEARS ACCELERATING OR SLOWING DOWN WHILE DRIVING ON CITY STREETS AND HIGHWAY. TRIED TO ACCELERATE ON HIGHWAY AND CAR TOOK A LONG WHILE TO GET UP TO SPEED WHILE OTHER CARS BEHIND ME WERE HONKING HORNS FOR ME TO SPEED UP. DEALER SAYS ALL IS FINE AND THAT'S JUST HOW THE TRANSMISSION AND TURBO ENGINE IS! CAN NEVER DUPLICATE THIS PROBLEM. NOW NO LONGER UNDER WARRANTY, THE DEALER IS WILLING TO KEEP THE CAR FOR A LONGER PERIOD. GM SAYS IT WOULD "SEE" WHAT THEY COULD DO AFTER THE DEALER PHYSICALLY INSPECTS THE TRANSMISSION AT MY COST. THE DEALER CHARGES $145. PER HR. LABOR RATE!! I WENT TO ANOTHER MECHANIC AND HAD THEM CHANGE THE TRANSMISSION FLUID BECAUSE THE DEALER SAID THE FLUID DOESN'T NEED AND HE SAID IT WAS BLACK! HAD IT CHANGED AFTER I READ COMPLAINTS ON CARCOMPLAINTS.COM. I AM JUST AFRAID THAT IT WILL QUIT ON ME WHILE TRAVELING AT HIGH SPEED! I CAN'T AFFORD TO SPEND MONEY ON A NEW TRANS IF I WILL CONTINUE TO HAVE THE SAME PROBLEMS. GM SHOULD HAVE A FULL RECALL ON THE 2011 CRUZE. THE CAR HAD ONLY 29,000 MI. ON IT THE FIRST TIME I COMPLAINED AND NOW IT HAS 69,000 AND THE PROBLEM MANIFESTS ITSELF A LITTLE MORE FREQUENTLY BUT NOT ON A WEEKLY BASIS. I AM AT MY WITS END AND THE PROBLEM IS NOT IN MY HEAD. PEOPLE ARE IN DANGER AND GM ISN'T "OWNING" THIS PROBLEM. EXTREMELY DISAPPOINTED. I'VE MAINTAINED THIS VEHICLE FAITHFULLY WITH OIL CHANGES, ETC. SINCE DAY ONE...RESPONDED TO ALL RECALLS. NOT GOING TO DEALER AGAIN. ALWAYS HAVE SOMETHING TO REPAIR OR REPLACE.

NHTSA ODI 11019612

Aug 20, 2017Transmission & drivetrainElectrical systemEngine

POWERING DOWN ALSO AC.SOME TIMES STOP RUNING.THE PVC WAS NOT MADE RIGHT HAD TO REPLACE IT WAS CAUESING A VAC. LEAK WITH NO RECALL.NOW THERE IS A POSTING ABOUT THE INTAKE EXIOES MANFOLD BROKEN DOWN MAY HAVE TO REPLACE MOTHER AND CANYLT VENTOR.A AGAIN NO RECALL.

NHTSA ODI 11016408

Aug 9, 2017Electrical systemEngine

THE CAR HAS A BURNING ELECTRICAL SMELL. SOMETIMES WE CAN SMELL THE ODOR IN THE CABIN, BUT MOSTLY COMING FROM THE ENGINE AFTER WE HAVE FINISHED DRIVING THE CAR AND WALK AROUND THE FRONT OF THE CAR. THE ODOR HAS BEEN PRESENT SINCE WE PURCHASED THE CAR IN NOVEMBER 2016.

NHTSA ODI 11013905

Aug 7, 2017Engine

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE THE CONTACT'S GRANDDAUGHTER WAS DRIVING APPROXIMATELY 60 MPH, THE VOICE COMMAND WARNED HER TO "TURN OFF ENGINE HOT". THE VEHICLE WAS TAKEN TO CHEAPS CHEVROLET DEALER LOCATED FLEMINGSBURG, KY WHERE IT WAS DIAGNOSED THAT THE O RING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BACK TO CHEAPS CHEVROLET DEALER WHERE THE THERMOSTAT WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 11013442

Aug 4, 2017Electronic Stability Control (esc)EngineCrash

MY CHECK ENGINE LIGHT WILL NOT CLEAR NO MATTER HOW MUCH WORK I HAVE DONE TO MY CAR. IT'S HAD ROUGHLY 5 GRAND WORTH OF REPAIRS AND IT'S STILL SHAKING WHEN IT IDLED OR JUMPS FORWARD WHEN I ACCELERATE AFTER A RED LIGHT OR STOP SIGN

NHTSA ODI 11012807

Jul 31, 2017Engine

PCV VALVE BUSTED AND HAD TO HAVE THE INTAKE MANIFOLD AND VALVE/CAM COVER REPLACED. BILL WAS $1078.00 DOLLARS. ONLY HAD TO PAY $200.00 DOLLARS BECAUSE DEALER WANTED TO SEND PARTS BACK TO GM AFTER I ASKED FOR OLD PARTS. GM DOES NOT HAVE A FIX FOR WHY THESE PCV FAILURES HAPPEN.

NHTSA ODI 11011662

Jul 31, 2017EngineFire

REPORTING AN ENGINE FIRE ON SUNDAY JULY 23, 2017. THE 2011 CRUZE WAS TOTALED BY THE ENGINE FIRE. THE VEHICLE WAS STATIONARY PARKED IN FRONT OF MY HOME. TO MY KNOWLEDGE NO MECHANICAL PROBLEMS. LINDSAY CHEVROLET OF WOODBRIDGE, VA PUT NEW FRONT AND REAR BRAKES ON MY CAR IN MID JULY ALSO AN OIL CHANGE WITH A 27 POINT ENGINE CHECK. I DO NOT HAVE PICTURES ON MY COMPUTER. IF YOU NEED PICTURES LET ME KNOW AND I WOULD BE HAPPY TO MAIL THEM TO YOU

NHTSA ODI 11011788

Jul 3, 2017EngineVisibility & wipers

WE WILL BE DRIVING AND ALL OF A SUDDEN THE CAR STALLS OUT. IT HAS BEEN DOING THIS FOR 6 MONTHS BUT RECENTLY IT HAS GOTTEN A LOT MORE FREQUENT AND I HAD MY BATTERY TESTED AND IT'S NOT THAT. ALSO, MY WINDSHIELD WIPERS WORK BUT THEY ARE STUCK IN THE UPRIGHT POSITION. I TOOK IT TO A DEALER SHIP AND THEY SAID IT WAS THE MOTOR AND IT WAS OVER 300.00 TO FIX IT

NHTSA ODI 11002762

Apr 24, 2017Engine

WHILE I WAS DRIVING ON THE HIGHWAY, A WARNING CAME ON SAYING THAT MY A/C WAS TURNED OFF BECAUSE MY ENGINE WAS OVERHEATING AND MY CHECK ENGINE LIGHT CAME ON. MY TEMPERATURE GAUGE WAS ON COLD. WHEN I FIRST TOOK MY CAR TO THE DEALERSHIP, THEY COULD NOT FIGURE OUT WHAT WAS WRONG. THEY CLEARED THE CODES AND TOLD ME TO COME BACK IF THE WARNING CAME BACK ON. THREE WEEKS LATER, THE WARNING CAME ON AGAIN WHEN DRIVING ON THE HIGHWAY. THE FIRST TIME THE WARNING CAME ON, I HAD BEEN DRIVING FOR ABOUT 6 HOURS. AFTER THE CODES WERE CLEARED, THE WARNING CAME BACK ON WHEN I HAD BEEN DRIVING FOR ABOUT 2.5 HOURS. IN THE TWO WEEKS BETWEEN THE WARNING COMING BACK ON AND WHEN I TOOK IT BACK TO THE DEALERSHIP, SOMETIMES THE WARNING WOULD COME ON RIGHT AWAY WHEN I TURNED ON THE CAR. OTHER TIMES, IT WOULD TAKE 10 MINS OF DRIVING BEFORE IT WOULD COME ON. WHEN I DROVE, THE TEMPERATURE GAUGE WOULD FLUCTUATE BETWEEN COLD AND HALFWAY BETWEEN COLD AND HOT. AFTER FLUCTUATING FOR A FEW MINUTES, IT WOULD GO TO COLD AND THE WARNING WOULD COME ON. I TOOK IT BACK AND THE DEALERSHIP TOLD ME THAT MY COOLANT THERMOSTAT SENSOR AND HOUSING NEEDED REPLACING. THE CAR HAD ERROR CODES P0118 AND P0117. AS THIS PROBLEM COULD CAUSE MY ENGINE TO OVERHEAT AND IT SEEMS LIKE IT IS A COMMON PROBLEM WITH THE CHEVY CRUZE, I DO NOT UNDERSTAND WHY THERE HAS NOT BEEN A RECALL YET. THE WARNING OCCURRED WITH A LITTLE LESS THAN 55,000 MILES ON THE CAR.

NHTSA ODI 10980210

Apr 6, 2017Electrical systemEngine

COOLANT LEAKING UNDER PRESSURE FROM WATER OUTLET & WATER PUMP. CAUSES CHECK ENGINE LIGHT TO MALFUNCTION AS WELL AS ENGINE COOLANT TEMPERATURE SENSOR & RADIATOR CONTROL TEMPERATURE SENSOR.

NHTSA ODI 10971002

Mar 21, 2017Speed controlElectronic Stability Control (esc)Engine

BOUGHT THIS CAR USED WITH 51K MILES A MONTH AGO. DROVE GREAT THE FIRST WEEK, AFTER THAT LOSES POWERUPON ACCELERATION AND IS SLOW TO GET UP TO SPEED. WHILE DRIVING JUST NOW, THE CAR WAS LOSING POWER SO I DECIDED TO HIT THE GAS HARDER AND INSTEAD OF GOING FASTER THE THE STABILITY TRACK LIGHT CAME ON. I AM STARTING TO WONDER IF I MADE A BAD DECISION PURCHASING THIS CAR. IT HAD TROUBLE GOING UP HILL ON THE HIGHWAY LAST WK. THIS CAR IS TOO COMPACT TO HAVE SPEED ISSUES.

NHTSA ODI 10967407

Mar 14, 2017Speed controlElectronic Stability Control (esc)Engine

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT CALLED ON BEHALF OF HER SON. WHILE DRIVING 20 MPH OR LESS, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE REDUCED POWER, TRACTION CONTROL, CHECK ENGINE, AND ELECTRONIC STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 153,468.

NHTSA ODI 10965871

Feb 23, 2017Engine

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE DRIVING 70 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AS THE SPEED INDEPENDENTLY REDUCED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT VALVE COVER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.

NHTSA ODI 10956530

Feb 21, 2017EngineFuel system

TAKATA RECALL THE PCV VALVE IS BUILT INTO THE VALVE COVER, THERE IS A SPRING IN THE PCV VALVE THAT FAILS CAUSING THE EMISSIONS COMPUTER TO NOT WORK CORRECTLY. FAILURE OF THIS SPRING CAUSE ROUGH IDLE, LOSS OF POWER, AND FAILED EMISSIONS TEST. MULTIPLE REPORTS HAVE BEEN MADE.

NHTSA ODI 10956161

Feb 18, 2017Transmission & drivetrainEngine

WHEN I AM DRIVING DOWN THE HIGH WAY OR IF I AM GOING UP THE HILL MY VEHICLE FEELS LIKE IT IS GOING TO STALL SO I HAVE TO PULL OVER TO THE SIDE OF THE ROAD. IT ALSO WAS A SALVAGE TITLE AND I HAD NO IDEA WHEN I BOUGHT IT I FOUND OUT IT WAS A SALVAGE VEHICLE AFTER I TOOK IT TO THE DEALERSHIP TO FIX MY RECALL IN WHICH THEY CLAIM THEY FIXED MY RECALL BUT I TOOK IT TO ANOTHER MECHANIC AND THEY TOLD ME THE RECALL WAS NOT FIXED. THE RECALL WAS A TRANSMISSION CONTROL MODULE. ALSO WHEN I BOUGHT THE CAR I TOOK IT BACK THREE TIMES AND THEY SAID SINCE I PAID CASH FOR IT THERE WAS NOTHING THEY COULD DO I FEEL LIKE THIS WAS A LEMON.

NHTSA ODI 10955446

Jan 30, 2017Engine

MY 2011 CHEVY CRUZE THROWS TWO CODES CAM SHAFT POSITION SENSOR AND CRANK SHAFT POSITION SENSOR WE'VE REPLACE THEM TWICE ENGINE STILL THROWS THE CODE. MY CAR WHEN I BACK UP JERKS SOME TIMES AND AND THE TAILLIGHTS FLICKER. I'M GETTING TIRED OF REPLACING THESE PARTS. IT'S BEEN GOING ON WEEKS AND I'VE REPLACED THEM TWICE NOW.

NHTSA ODI 10948566

Jan 4, 2017Transmission & drivetrainEngine

I PURCHASED A PRE-OWNED 2011 CHEVY CRUZE IN AUGUST OF 2016. IN DECEMBER, I WAS DRIVING ON THE HIGHWAY AND MY CAR STARTED TO JERK AS I PUSHED ON THE GAS AND IT WOULDN'T ACCELERATE. I PULL OVER AND PARKED THE CAR TO SEE WHAT WAS WRONG. I RESTARTED THE CAR AND PUT IT IN DRIVE, BUT IT WOULDN'T GO FORWARD; HOWEVER, WHEN I PUT THE CAR IN REVERSE, IT MOVED. MY MOM CALLED THE DEALERSHIP WE BOUGHT IT FROM TO CLAIM THE LEMON LAW, BUT THEIR RESPONSE WAS THAT THEY COULDN'T DO ANYTHING ABOUT IT BECAUSE THE CAR WAS OLDER THAN 30 DAYS. SHE WAS ALSO TOLD THAT THE LEMON LAW DOES NOT APPLY TO USED VEHICLES, SO MY DAD HAD THE CAR TOWED TO CHEVROLET. THEY SAID THAT THE TRANSMISSION WAS THE ISSUE. MY ISSUE IS THAT I HAD THIS CAR FOR 4 MONTHS. REPLACING OR GETTING THE TRANSMISSION FIXED COSTS MORE THAN THE CAR IS WORTH. I DO NOT HAVE THE FUNDS FOR THIS BEING THAT I AM A COLLEGE STUDENT, AND I NEED THIS TRANSPORTATION. I CAN'T TRADE THIS CAR IN SINCE IT'S IN THIS CONDITION. MY OTHER ISSUE IS THAT THERE IS NO RECALL FOR THIS MALFUNCTION IN THIS PARTICULAR VEHICLE. AFTER DOING SOME RESEARCH ON THIS ISSUE, I REALIZED THAT THERE A LOT OF PEOPLE DEALING WITH THIS SAME PROBLEM AND OTHERS REGARDING THE TRANSMISSION. I BELIEVE THERE SHOULD BE A RECALL ON THE TRANSMISSION BECAUSE THIS ISSUE IS EXTREMELY DANGEROUS. *TR

NHTSA ODI 10939751

Dec 14, 2016Transmission & drivetrainEngine

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED AN ISSUE WITH THE SHIFTER NOT SHIFTING AND THE VEHICLE NOT DECELERATING. IN ADDITION, THE VEHICLE WOULD NOT ACCELERATE PAST 30 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER, BUT DIAGNOSTIC TESTING WAS NOT PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000. THE VIN WAS NOT PROVIDED. UPDATED 01/25/17*LJ *CN

NHTSA ODI 10935260

Dec 10, 2016Speed controlEngine

WHILE DRIVING DOWN A CITY STREET, THE VEHICLE WAS STOPPED AT A STOP LIGHT. JUST AS IT WAS ABOUT TO MOVE FORWARD AS THE LIGHT TURNED GREEN, IT WENT INTO ENGINE POWER REDUCED MODE AND PREVENTED THE VEHICLE FROM MOVING FORWARD AT A NORMAL RATE OF SPEED. THANKFULLY WAS ABLE TO GET THE CAR OFF THE ROAD. HAD TO BE TOWED TO MECHANIC. THE CONDITIONS WERE COLD (ABOUT 20 DEGREES), WITH NO ICE. FURTHER WARNINGS INCLUDED TRACTION CONTROL SERVICING, BUT THERE WERE NO ISSUES WITH THE TRACTION CONTROL SYSTEM. MECHANIC IS SAYING IT IS A THROTTLE BODY ISSUE.

NHTSA ODI 10934445

Dec 1, 2016Fuel systemEngine

WHILE DRIVING TO WORK I RECEIVED THE TURN OFF AC ENGINE TO HOT WARNING.THE TEMPERATURE OUTSIDE WAS IN THE 50'S. PULLED OVER AND SAW THE COOLANT WAS LOW,ADDED COOLANT BUT IT WOULDN'T STAY IN THE TANK. TOOK THE CAR TO ARROWHEAD CHEVROLET IN PEORIA,AZ AND WAS TOLD IT WAS THE WATER OUTLET HOUSING LEAKING AND COST TO REPLACE WAS $490.00, THE CAR HAS 69,000 AND SHOULDN'T BE HAVING THIS ISSUE,THE DEALERSHIP COULD CARE LESS,CALLED GM WARRANTY AND WAS TOLD BASICALLY TOO BAD AND WE ARE SORRY BUT IT'S NOT UNDER WARRANTY AND WE WILL NOT PROVIDE COST ASSISTANCE FOR THE REPAIR. CURRENTLY THERE IS A RECALL FOR THE COOLANT LEAKING AT THE WATER PUMP,BUT GM FEELS IT SHOULDN'T COVER THE WATER OUTLET HOUSING. I'M SURE IT'S LEAKING FROM THE WATER PUMP BUT THE SERVICE MANAGER JUST WANTED TO MAKE A DOLLAR OFF A POOR SINGLE MOM. SHAME ON GM FOR KNOWING THE ISSUE WITH THE COOLANT LEAKING ISN'T JUST RELATED TO THE WATER PUMP BUT THE WHOLE COOLING SYSTEM!! *TR

NHTSA ODI 10928936

Nov 17, 2016Electrical systemElectronic Stability Control (esc)Engine

THIS VEHICLE SAFETY COMPLAINT IS IN REGARDS TO MY 2011 CHEVROLET CRUZE LT, WHICH WAS SERVICED AT OURISMAN CHEVROLET OF BOWIE, A GENERAL MOTORS (GM) AUTHORIZED DEALER, FOR THE REPAIR OF MY VEHICLE. I INCURRED CHARGES FOR UNWARRANTED MAINTENANCE REPAIRS ON THE FOLLOWING DATES SEPTEMBER 26-OCTOBER 5, 2016 ($134.95 AND $139.07 (COST FOR A NEW BATTERY)), APRIL 26, 2016 (WARRANTY COVERED REPAIRS), APRIL 11, 2016 ($590.92), AND APRIL 14, 2015 ($382.14) THAT NEVER ADDRESSED THE SAFETY COMPLAINTS I MADE, ALL OF WHICH WERE HANDLED BY SERVICE ADVISOR BUDDY REIO. ON THESE DATES, I TOOK MY VEHICLE TO BE SERVICED FOR EXPERIENCING HAZARDOUS ISSUES WITH ITS ELECTRICAL SYSTEMS AND REDUCED ENGINE ACCELERATION WHILE I WAS DRIVING BETWEEN 40-55 MILES PER HOUR. WITHOUT WARNING, MY VEHICLE'S SPEED WOULD DECELERATE (BOTH ON THE HIGHWAY AND RESIDENTIAL ROADS) AND MY CAR DOORS WOULD BEGIN TO LOCK AND UNLOCK UNCONTROLLABLY WITH ERROR MESSAGES 'SERVICE STABILITRAC,' 'SERVICE PARKING ASSIST,' AND 'SERVICE AIRBAG' DISPLAYING ON MY DASHBOARD. AFTER ABOUT 30 SECONDS OF THIS CONDITION, MY CAR WOULD RESUME NORMAL FUNCTIONING. I INCURRED $1,247.08 IN UNWARRANTED REPAIRS FOR MY VEHICLE, WHICH WAS NEVER PROPERLY DIAGNOSED, LEADING TO MY VEHICLE SHUTTING DOWN WHILE I WAS DRIVING IT ON OCTOBER 22, 2016. ON OCTOBER 22, 2016 AT 3:20 P.M., WHILE DRIVING ON A BUSY THOROUGHFARE, MY CAR DECELERATED AND ERROR MESSAGES DISPLAYING 'SERVICE STABILITRAC,' 'SERVICE PARKING ASSIST,' AND 'SERVICE AIRBAG' SHOWED. AFTER APPROXIMATELY 30 SECONDS, THE CAR BEGAN TO SHUT DOWN AND I MANAGED TO STEER IT OUT OF THE WAY OF ONCOMING TRAFFIC. I IMMEDIATELY CONTACTED CHEVROLET'S ROADSIDE SERVICE AND INFORMED THE REPRESENTATIVES THAT MY ENGINE WOULD NOT START AND I WAS STUCK ON THE SIDE OF THE ROAD.

NHTSA ODI 10926578

Nov 15, 2016Engine

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE DRIVING 35 MPH, THE AIR CONDITIONER INDICATOR ILLUMINATED AND THE TEMPERATURE GAUGE DISPLAYED THAT THE VEHICLE WAS HOT. THE VEHICLE WAS TAKEN A DEALER WHERE IT WAS DIAGNOSED THAT THE COOLING OUTLET PIPE WAS LEAKING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 76,000.

NHTSA ODI 10926151

Oct 17, 2016Transmission & drivetrainElectronic Stability Control (esc)Engine

I HAVE BEEN HAVING SEVERAL ISSUES LATELY THAT ARE NOT COVERED UNDER WARRANTY WITH MY CAR. POWER TRAIN ISSUES, STABILITY ISSUES, SENSOR ISSUES. THESE ISSUES HAVE HAPPENED ON AND OFF AND SOME HAVE BEEN FIXED BEFORE AND THEY KEEP GETTING WORSE. THE CAR STARTS SHAKING REALLY BAD WHEN I AM DRIVING. IT DOES NOT FEEL SAFE. *TR

NHTSA ODI 10916613

Oct 16, 2016Transmission & drivetrainElectronic Stability Control (esc)Engine

SINCE PURCHASING THIS VEHICLE THERE HAS ALWAYS BEEN A HESITATION IN THE ACCELERATION AND "ENGINE JERKING". I ORIGINALLY REPORTED WITHIN THE FIRST APPROX 6 MONTHS OF OWNING THE VEHICLE. THE SERVICE CENTER HAD THEIR TRANSMISSION SPECIALIST DRIVE THE VEHICLE AND I WAS TOLD "THAT IS JUST HOW IT DRIVES. I TOLD THEM ON A SECOND TIME ABOUT THE ONGOING ISSUES AND WAS DISMISSED. LAST YEAR I STARTED GETTING THE "SERVICE STABILITRAK" ERROR AND THE JERKING AND LACK OF ACCELERATION AND HESITATION HAS GOTTEN INCREASINGLY WORSE. THIS IS A SAFETY CONCERN AS TRYING TO GO FROM A STOPPED POSITION AND GOING THROUGH AN INTERSECTION IT WILL LAG AND CAN CAUSE A DELAY ALSO DRIVING DOWN THE ROAD IT WILL JERK AND ALMOST FEEL LIKE I COULD LOSE CONTROL OF THE CAR. I OFTEN ALSO GET A SMELL OF THE COOLANT THAT GOES THROUGH MY CAR. I HAVE HAD ALL RECALLS IN THE PAST TAKEN CARE OF, BUT THE STABILITRAK IS AN ONGOING ISSUE THAT IS VERY CONCERNING FOR THE SAFETY OF MYSELF AND MY DAUGHTER AS A PASSENGER IN THE VEHICLE. IT HAS BEEN AN ONGOING ISSUE SINCE THE PURCHASE OF THE VEHICLE 05/2011 ONLY INCREASING IN SEVERITY. *TR

NHTSA ODI 10916334

← NewerOlder →

Working with the data? Download all 731 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Chevrolet Cruze Limited verdict →