What 731 owners told NHTSA about the 2011 Chevrolet Cruze Limited

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED WHILE DRIVING AT 45 MPH, WHEN THE SHE SAW SMOKE EXITING FROM THE FRONT OF THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE WAS ABLE TO PARK ON THE SIDE OF THE ROAD AND WHEN INSPECTING UNDER THE HOOD SHE SAW OIL LEAKING FORM THE ENGINE. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED INDEPENDENT MECHANIC AND INFORMED NEEDING THE ENGINE TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT SHE HAD EXPERIENCED THE SAME FAILURE 2 ADDITIONAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 92,000.

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MY LIGHTING HAS BEEN MESSED UP SINCE I BOUGHT THE CAR. ALL MY LIGHTS RANDOMLY DIM, MY BREAK LIGHTS FLICKER LIKE THERE IS AN ELECTRICAL PROBLEM. MY TURBO HAS SOMETHING WRONG WITH IT, BUT NO CODES. THE CAR DOESN'T ACCELERATE LIKE IT'S SUPPOSED TO. ALL THIS OCCURS WHEN MOVING. BREAKS OBVIOUSLY WHENEVER HIT THE BREAKS.

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MULTIPLE ISSUES WITH PCV SYSTEM CAUSING CAR TO RUN ROUGH. THIS ISSUE IS A KNOWN ISSUE AFFECTING ALMOST ALL CRUZES WORLDWIDE THAT GM REFUSES TO FIX. HAS NOT BEEN REPAIRED DUE TO COSTS. THIS ALSO CAN CAUSE OIL LEAKS WHICH CAN START A FIRE.

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TRANSMISSION FAIL, TOO MUCH IGNITION LEAKING

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THERE IS AN OIL LEAK THE IS DROPPING ON, POSSIBLY THE EXHAUST, AND THE FUMES FROM BURNT OIL IS COMING IN THROUGH THE VENTS. BREATHING THAT IN IS NOT SAFE.

NHTSA ODI 11280221

VEHICLE WAS PURCHASED IN 2011 AND HAS 135,000 MILES ON IT. BODY AND INTERIOR IS IN GREAT CONDITION AND I TAKE CARE OF THE ENGINE AND POWERTRAIN FOR ITS SCHEDULED MAINTENANCE. I HAVE THE DOCUMENTS TO PROVE MY STATEMENT. THIS VEHICLE HAS BEEN NOTHING BUT A HEADACHE. I JUST WANTED TO NOTIFY YOU AND WARN ANY OTHER PERSON THAT MAY BE THINKING OF BUYING A CRUZE TO NOT PURCHASE. I WAS HOPING ALSO THAT I MAY HAVE A RECOURSE UNDER THE LEMON LAW TO RECOVER SOME OR ALL OF THE LOSSES INVESTED IN TRYING TO KEEP THE VEHICLE IN RUNNING CONDITION. THE TRANSMISSION IS CURRENTLY MALFUNCTIONING AND THE TURBO WAS ALSO RECENTLY MALFUNCTIONING. CURRENTLY THIS VEHICLE IS IN A PARKING LOT COLLECTING DUST. THE COST TO REPAIR OR REPLACE IS MORE THAN THE VALUE OF THE VEHICLE. CAN YOU ADVISE OR HELP WITH A SOLUTION? IT WOULD BE SAD TO SEE HONEST CONSUMERS INVEST THEIR HARD EARNED CASH ON A PRODUCT THAT WILL LAST THEM FOR LESS THEN A DECADE.

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TURBO GATE WENT OUT AT 74K MILES, LIKE THE FLIP OF A SWITCH. RUNNING FINE IN THE MORNING THEN WENT TO LEAVE WORK THE AFTERNOON AND GAVE IT GAS AND STARTED MAKING A TERRIBLE NOISE. SHOP I TOOK IT TO SO IT COULD BE LOOKED AT SAID IT WAS THE 3RD ONE HE SAW THIS YEAR.

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ENGINE LOSSES POWER ON THE HIGHWAY. ALMOST STUMBLING AROUND TO GET POWER BACK. HAVE TO ADD MULTIPLE PINTS OF OIL BETWEEN OIL CHANGES.

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MY CAR IS LEAKING OIL AND COOLANT. I HAVE GOTTEN AN OIL CHANGE AND PUT COOLANT IN MY CAR BUT WITHIN THREE DAYS, MY CAR WAS TELLING ME THAT IT WAS TIME FOR ANOTHER OIL CHANGE MY CAR WAS OVERHEATING. THEN MY CAR STARTED SMOKING BUT THERE WAS NO INDICATION THAT IT WAS OVERHEATING. I LOOKED ONLINE AND SAW THAT THERE WAS A RECALL IN 2011/2012 REGARDING THE SAME PROBLEM. I SPOKE TO GM MOTORS CUSTOMER SERVICE AND WAS TOLD THAT THE RECALL HAD BEEN CLOSED SO UNFORTUNATELY, IF I WANT IT TO BE FIXED, IT HAS TO COME OUT OF POCKET. I DID BUY MY CAR PRE-OWNED SO I AM NOT AWARE OF WHAT TOOK PLACE BEFORE I GOT IT BUT I HAVEN'T DONE ANYTHING TO THE CAR FOR THIS PROBLEM TO TRANSPIRE.

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BEEN IN AND OUT OF SHOPS TRYING TO FIX A COOLANT LEAKS. I'M NO MECHANIC OR ANYTHING SO I DON'T THINK MUCH OF WEIRD NOISES OR SMELLS BUT I HAVE BECOME HIGHLY ACCUSTOMED TO THE SMELL OF BURNING COOLANT. A WARNING WILL FREQUENTLY COME ON NOTING THE AC WAS TURNED OFF DUE TO HIGH ENGINE HEAT BUT ONLY A COUPLE TIMES IT COMPLETELY OVERHEATED AND FORCED ME TO STOP DRIVING. ANY FIX SEEMS TO JUST SLOW DOWN THE LEAK FOR A LITTLE BIT TO WHERE YOU DON'T NEED ANY MAJOR REPAIRS FOR A WHILE.

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TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE JERKED, LUNGED, AND LOST POWER. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BMW OF ALEXANDRIA (499 S PICKETT ST, ALEXANDRIA, VA 22304, (703) 684-8500) WHERE IT WAS DIAGNOSED THAT THE SPARK PLUGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V044000 (ELECTRICAL SYSTEM); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.

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VEHICLE STALLS SOMETIMES AT LIGHTS AND STOP SIGNS. ONLY HAPPENS AFTER WE'VE BEEN DRIVING FOR 30+ MILES OR MORE. IT DOESN'T MATTER IF IT'S HIGHWAY OR CITY. WHEN IT STALLS, NO DASH LIGHTS COME ON, IT DOESN'T IDLE IMPROPERLY AND THERE IS NO WARNING THAT THE VEHICLE IS GOING TO STALL. WHEN I TAKE MY FOOT FROM THE BRAKE AT IDLE AND APPLY IT TO THE GAS TO MOVE THROUGH A GREEN LIGHT OR STOP SIGN AFTER STOPPING IS WHEN IT STALLS. I HAVE REPLACED THE VALVE COVER AND INTAKE (TWO WEEKS AGO) AND THE PROBLEM IS STILL OCCURRING. IDLE DOES GET A LITTLE WORSE WITH AIR CONDITIONING ON. I'VE PUT $2000.00 INTO THIS CAR THIS YEAR FOR THIS SAME PROBLEM. I'VE VISITED THREE DIFFERENT MECHANICS. NOBODY CAN FIGURE OUT WHY THIS IS HAPPENING. IT'S BEEN HAPPENING UNPREDICTABLY SINCE WE PURCHASED THE CAR IN 2016.

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I JUST BOUGHT MY CRUZE AND THE CHECK ENGINE LIGHT WAS ON DUE TO NEEDING A MASS AIR FLOW SENSOR. THE ENGINE WAS HESITATING ON PULLING OUT FROM RED LIGHTS AND STOP SIGNS, AND GOING DOWN THE HIGHWAY WHEN YOU ACCELERATE TO A FASTER SPEED. SO I HAD THE SENSOR REPLACED AND IT DID NOT RESOLVE THE ISSUE, BUT THE CHECK ENGINE LIGHT WENT OUT.

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I HAVE BEEN BATTLING MY COOLING SYSTEM FOR THE LAST YEAR RADIATOR KEEP RUNNING HOT I HAVE GOTTEN MY THERMOSTAT DONE AND OTHER THINGS ALSO. I HAVE BEEN ON THE ROAD AND IT WILL RUN HOT, MORE THAN ONCE

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ABOUT A WEEK AGO I WAS DRIVING HOME WHEN MY CAR DECIDED TO SHIFT SUPER HARD AND MY RPM WAS JUMPING UP SCARY HIGH THEN MY CHECK ENGINE LIGHT TURNED ON AND NOW IT WON'T SHIFT RIGHT OR MY RPM GOES UP REALLY HIGH THE CODE THAT POPPED UP WAS P0700

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TAKATA RECALL PROBLEM IS UNKNOWN: 1. MY VEHICLE CONTINUES TO HAVE PROBLEMS WITH HEATING/COOLING SYSTEM. THE VEHICLE LOOSES ANTIFREEZE, THE CASING GETS HOT AND ACTS AS THO ITS OVERHEATING TRIGGERING THE FAN TO COME ON AND STAY ON. THERE ARE NO NOTICEABLE LEAKS; IT HAS BEEN AT HE CHEVY DEALER AND SEVERAL OTHER MECHANICS WHO CAN FIND NO RADIATOR LEAKS. THE ENGINE COIL, HOSES, AND HEATING COIL HAVE BEEN CHANGED AND IT CONTINUES TO GET HOT. THE VEHICLE IS RUNNING WHEN THESE ISSUES OCCUR. 2. THE TRACKING SYSTEM LIGHTS STAYS ON CONSTANTLY. NO RECORD OF A PROBLEM BY CHEVROLET SERVICE CENTER OR ANY OTHER SERVICE CENTER WHO HAS USED DIAGNOSTICS TO DETERMINE WHY THE LIGHT STAYS ON. 3. SERVICE ENGINE LIGHT STAYS ON CONSTANTLY. THE ENGINE COIL HAS BEEN REPLACED; NO OTHER ENGINE PROBLEMS ARE IDENTIFIED WITH DIAGNOSTICS.

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THE ENGINE STARTS SHUTTING DOWN WHILE SITTING AT STOP LIGHTS AND HAS A STRONG OIL SMELL.

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ENGINE LIGHT COMES ON AND CAR WILL SLOW DOWN AND BARELY TAKE OFF. ENGINE IS RESPONDING TO GAS PEDAL BUT NO POWER IN LOW GEAR SO TAKES OFF VERY SLOW NEARLY RESULTING IN WRECK. TWO SHOPS, INCLUDING TRANSMISSION SHOP, STATE ITS ELECTRONIC PROBLEM INCLUDING 'LACK OF COMMUNICATION'. IT HAPPENS FROM BEING STATIONARY OR IN PROCESS OF DRIVING WHEN IT LOSES POWER SUDDENLY. WHEN ENGINE LIGHT GOES OFF IT RUNS OK. DANGEROUS TO DRIVE AS NEVER KNOW WHEN IT'LL ACT UP. STARTED ABOUT SIX MONTHS AGO, AND IS INTERMITTENT.

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ME AND MY KIDS WERE DRIVING DOWN THE HIGHWAY WHEN MY 2011 CHEVY CRUISE JUST LOST POWER AND MY ENGINE STOPPED WORKING... IT WILL NOT START UP AT ALL. MECHANIC CANT FIGURE OUT WHY. I'VE GOT TONS OF SENSORS GOING OUT EVERYTIME I TURN AROUND AND I AM A MOTHER OF A DISABLED SON. WE WERE ON AT PARKWAY GOING 65 TO 60 MPH. IT COULD HAVE BEEN VERY BAD. IT HAPPENED ED IN MADISON VILLE KY

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CAR SEEMS TO STALL WHILE DRIVING (RECURRENT/ CONSTANT PROBLEM FOR 4 MONTHS: CAR HAS < 65K MILES). ENGINE/ LOSS OF STABILITRACK LIGHTS COME ON AND ENGINE REVS HIGH WITHOUT SPEED. LIGHTS ON RADIO BLINK AND ENGINE/OIL/ COOLANT LEAKS. DESPITE ATTEMPTS TO FIX PROBLEMS, CAR CONTINUES TO STALL OUT, LEAVING DRIVER STRANDED IN ROADWAY. ENGINE REBOOTS ARE TEMPORARY FIX, BUT THE COMPUTER SEEMS TO BE TAKING OUT SYSTEMS 1 BY 1. GM SPECIALIST HAD CAR FOR 2 WEEKS IN JANUARY & COULD NOT SOLVE.

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COOLANT LEAK FROM THERMOSTAT HOUSING OCCURING SLOWLY OVER TIME. DEPLETED COOLANT RESERVOIR CAUSED THE ENGINE TO OVERHEAT AFTER DRIVING FOR ABOUT SEVEN MINUTES. THE VEHICLE WAS THEN PULLED OVER ON THE FREEWAY SHOULDER AND THE COOLANT ADDED. MESSAGES SUCH AS "AC OFF DUE TO HIGH ENGINE TO HIGH ENGINE TEMP" "HIGH COOLANT TEMP" "ENGINE TEMP HIGH-IDLE ENGINE" APPEARED WITH NO RESOLUTION. THERMOSTAT HOUSING WAS NOT CONNECTED AND SPEWING COOLANT ONTO OVERHEATING ENGINE CAUSING SMOKE/STEAM. VEHICLE WAS REQUIRED TO BE TOWED FROM THE LOCATION.

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MY CAR IS HARD SHIFTING AND NO GM DEALER CAN FIGURE IT OUT THEY SAY NOTHING BUT TAKE MY MONEY AND MY CAR WILL ALERT TRANSMISSION HOT IDLE ENGINE VERY SCARY HAS EVEN UP AND STOPPED GOING 35 MILES IN MY HOMETOWN

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MY CAR IS ONLY AT 91K MILES, AND MY CYLINDER 3 IS NOT COMPRESSING ANYMORE, MORE THAN LIKELY DUE TO PISTON RING FAILURE.

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TAMARA RECALL TRANSMISSION,VALVE COVER,BRAKE SENSOR, THROTTLE SENSOR , THIS CAR HAS GAVE ME PROBLEMS AFTER PROBLEMS , EVERY MONTH IT'S LITERALLG SOMETHING NEW I HAVE ABOUT 20 PAGES OF RECEIPTS

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IT'S BEEN ONE YEAR AND MY CHEVY CRUZE HAS OVERHEATED TWICE. THE FIRST TIME THE THERMOSTAT WAS WRONG ALONG WITH THE THERMO PIPE THAT NEEDED TO BE REPLACED. AND NOW SIMILAR ISSUE IS HAPPENING WHERE MY CAR SMELLS FUNNY, I TURN THE HEAT IN AND THE CAR WILL START TO OVER HEAT AND NEVER WARM THE CAR.

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