What 731 owners told NHTSA about the 2011 Chevrolet Cruze Limited

The contact owns a 2011 Chevrolet Cruze. The contact stated that while reversing the vehicle, the brake pedal was depressed to the floorboard before the vehicle came to a complete stop. The contact's wife had also informed him of the brake failure while she was driving. The dealer was made aware of the failure but informed the contact that there was a recall repair for the vehicle under NHTSA Campaign Number: 13V360000 (Service Brakes, Hydraulic) and that the manufacturer only guaranteed a one year or 20,000 miles for the recall repair. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that only a free one time repair would be performed. The failure mileage was 99,178.

NHTSA ODI 11428080

The car cuts out and jerks (has no power) (no warning lights) when accelerating or staying at a steady speed with engine light coming on or flashing. I've reported to dealership. So far, Don't know the cause of problem.

NHTSA ODI 11421801

The car overheated out of nowhere. Oil busted out of the compartment it’s supposed to be held in and got all over my mechanical parts inside the vehicle. My car caught on fire from the bottom where the engine and transmission are. The car started rattling and giving me warnings to get out of the vehicle because the vehicle was unsafe. It gave me the warning that the engine is idle, Engine locked up, and also an coolant issue. The car didn’t have issues before this. I literally had to jump out of the car with my family. The warning light for the engine and coolant came on. There hasn’t been In problems prior to this other than changing a sensor. The insurance was notified and don’t have a solution. We’re trying to figure out what to do because it’s not driveable. Going to contact Chevy dealer or GM as well.

NHTSA ODI 11418488

Real bad oil leak my oil been leaking for months and a intake manifold code P2076 I really need this problem fix. I done spend a lot of money getting this car repaired everytime I get this Chevy Cruze out the shop something else wrongs I can’t out no more money into this car too many car problems I haven’t drove this car in 3 weeks because I was driving somewhere and white smoke started coming out the tailpipe bad somebody called the fire department and police on me that’s how bad the smoke was coming out the tailpipe mind you I had just got the car out the shop i had got code P0303 fix this car cost me alot of money I got alot of repairs done on this car

NHTSA ODI 11417895

MY TRUNK IS COMING OPEN ON ITS OWN. SOMETIMES WHEN I UNLOCK MY CAR THE TRUNK WILL POP OPEN OTHER TIMES IT WILL JUST POP OPEN WHEN I'M DRIVING DOWN THE ROAD. IT IS NOT MY KEY FOB BECAUSE I HAVE USED DIFFERENT KEY FOBS THAT I HAVE AND THE PROBLEM IS STILL HAPPENING. THIS IS DANGEROUS WHEN DRIVING DOWN THE HIGHWAY. THIS CAN HAPPEN WHEN IT'S SITTING IN THE DRIVEWAY. OVERNIGHT I WAKE UP IN THE MORNING AND THE TRUNK IS OPEN OR WHEN I'M DRIVING DOWN THE ROAD. THIS STARTED HAPPENING JUST THIS MONTH AND HAS BEEN HAPPENING SPORADICALLY BUT AT LEAST ONCE A DAY IF NOT MORE. I'VE DONE SOME RESEARCH ON THE INTERNET AND I AM NOT THE ONLY ONE THIS IS HAPPENING TO WITH THEIR CHEVY CRUZE. I THINK IT RECALL IS AN ORDER BEFORE A WRECK DOES HAPPEN IF IT HASN'T ALREADY.

NHTSA ODI 11405723

MANY OCCURRENCES OF PUSHING THE ACCELERATOR, AND THE CAR HAVING A DELAYED REACTION TO ACCELERATE. THIS HAS ALMOST CAUSED COLLISIONS WITH OTHER VEHICLES WHEN COMING FROM A STOP IN A PARKING LOT ONTO A MAIN ROAD.

NHTSA ODI 11404480

ISSUE 1: CAR JERKS WHILE AT LOW SPEEDS AND SOMETIMES ACTS LIKE IT'S IN NEUTRAL, EVEN THOUGH MY GEAR IS IN DRIVE. ISSUE 2: WHEN I PUT MY CAR INTO REVERSE, THEN TO DRIVE, THE CAR ACTS LIKE IT'S IN NEUTRAL, INSTEAD OF DRIVE. THE ENGINE REVS, BUT DOESN'T MOVE, UNLESS I HAPPEN TO BE ON A HILL, AT WHICH POINT IT WILL ROLL, WITHOUT ME WANITING IT TO. IN ORDER TO GO INTO DRIVE I HAVE TO PUT ON THE BRAKE AND PUT IT INTO PARK, LET GO OF THE BRAKE, PUT THE BRAKE BACK ON THEN PUT THE GEAR BACK IN DRIVE FOR IT TO MOVE FORWARD. ISSUE 3: CAR RUNS IN GEAR 1 AND 2, BUT WILL NOT SHIFT TO ANOTHER GEAR. WHEN YOU'RE DRIVING, THE ENGINE JUST REVS, BUT YOU CAN'T GO PAST A VERY LOW SPEED. I BOUGHT THIS CAR BRAND NEW IN 2011, IT HAS 80,000 MILES. I DON'T EXPECT IT TO BE A PERFECT CAR, BUT FOR THE TRANSMISSION TO ALREADY BE OUT, ISN'T RIGHT. IT'S DANGEROUS. PLEASE DO THE RIGHT THING AND INVESTIGATE THIS CAR'S TRANSMISSION. EVERYONE IS HAVING THIS SAME ISSUE WITH THIS PARTICULAR CAR. PLEASE. I'M BEGGING.

NHTSA ODI 11404482

PASSENGER SIDE WIPE BLADE STOPPED WORKING WHILE DRIVING ON HIGHWAY DURING WINTER CONDITIONS. EXTREMELY DANGEROUS IN SNOW ON THE HIGHWAY. NEEDS TO BE FIXED ASAP.

NHTSA ODI 11396424

AFTER I DID AN OIL CHANGE ON MY CAR IT BEGAN TO LEAK A LITTLE AND BUILD UP ON THE UNDERCARRIAGE SHIELD OF THE CAR THEN LEAVING A SMALL PUDDLE

NHTSA ODI 11395076

BOTH OF MY KEYS HAVE BROKEN OFF. THANKFULLY, THEY'VE NEVER BEEN STUCK IN MY IGNITION, BUT THEY HAVE BOTH SNAPPED OFF. I WAS PARKED IN THE DRIVEWAY (I HAD JUST ARRIVED) AND WENT TO TURN MY IGNITION OFF AND THE KEY SNAPPED AT THE BASE, BY WHERE THE PIN HOLDS IT. THE KEY ITSELF IS OK, BUT COMPLETELY SEPARATED FROM THE BASE OR HOUSING. PLEASE NOTE THIS IS THE SECOND TIME THIS HAS HAPPENED, I THOUGHT MY 11 YEAR OLD BROKE THE FIRST ONE SO I HAVE BEEN USING THE SPARE. THE BREAK LOOKS EXACTLY THE SAME THIS TIME AS THE FIRST TIME, I JUST MUST HAVE DROPPED THE ACTUAL KEY PART OUT WITHOUT NOTICING.

NHTSA ODI 11394981

NO 2ND OR 6ST GEAR IN TRANSMISSION

NHTSA ODI 11390929

I LEASED A 2011 CHEVY CRUZE AND HAD IT LESS THAN 1 MONTH. DEER WERE IN THE RD, SO I SLOWED DOWN, THEN BRAKES LOCKED, I WENT OVER AN EMBANKMENT INTO A LIGHTPOLE. TOTAL LOSS, TRANSPORTED VIA EMS TO MMMHC HOSPITAL, UNCONSCIOUS FOR HALF HOUR MY MEMORY IS NOW HORRIBLE, I HAVE BAD HEADACHES, MY BACK IS HORRIBLE AND IM WITHOUT A VEHICLE. I WASNT DRIVING ABOVE SPEED LIMIT. NO COLLISION WARNING AND I'VE BEEN TO ER AND MY DR MANY TIMES

NHTSA ODI 11386717

THE CAR IS HESITATING AFTER STOPPING WHETHER ITS A LIGHT OR SIGN ALSO HAS WHILE IN MOTION WHICH ALMOST GOT ME HIT! !T1HERE IS ALSO A BURNING SMELL AT TIMES! I HAVE HAD IT LOOKED AT WITHIN THE MONTH AND THEY SAID IT WAS A SENSOR , NO-ONE SEEMS TO KNOW WHAT TO DO ! BOU8GHT THIS CAR FROM HONDA IN ANDERSON INDIANA!! ITS HAD PROBLEMS THE WHOLE TIME I'VE HAD IT1 ILL NEVER BUY ANOTHER CRUZE

NHTSA ODI 11383175

THE VEHICLE SHUT DOWN WHILE DRIVING, WARNING, "BATTERY SAVINGS MODE" CAME ON. VEHICLE WAS TOWED, HAS NOT SINCE STARTED BACK UP. KEY'S WILL NOT REMOVE FROM THE IGNITION. I BELIEVE IT IS DUE TO FAULTY WIRING CAUSING THE ELECTRICAL SYSTEM TO SHORT OUT, ALTHOUGH, I AM UNCERTAIN.

NHTSA ODI 11375361

ENGINE BLEW ON THE FREEWAY WITH EVERYTHING BEING LOOKED AT AND TOPPED OFF THE DAY BEFORE

NHTSA ODI 11365247

THE TRANSMISSION LEAKS SO MUCH WE PUT NEW FLUIDS IN ALMOST ON THE DAILY AND THERE'S ALWAYS SENSOR LIGHTS ON ON THE DASHBOARD

NHTSA ODI 11365055

SPILLING AND DRIPPING OIL COLLECTED IN THE OIL PAN NEAR THE HOT ENGINE APPEARS TO BE ASSOCIATED WITH THE ENGINE OR OIL COOLER. BURNS AND SMELLS AS IF SOMETHING MAY CAUSE A FIRE.

NHTSA ODI 11364311

THE 2011 CHEVY CRUZE ECO HAS BEEN HAVING A COUPLE ISSUES FROM THERE BEING A SMALL OIL LEAK COMING FROM THE ENGINE IT DRIPS MORE AFTER DRIVING AND ALSO ANOTHER LITTLE LEAK TOWARD THE BACK OF THE CAR THEN ALSO MY STABLITRAK AND TRACTION CONTROL ISSUES KEPT ME FROM GETTING OUT OF AN ACCIDENT BECAUSE MY WHEELS DIDN'T MOVE THE WAY I PLANNED TOO, THE RADIATOR FAN ALSO HAS BEEN WORKING HARDER THEN USUALLY IT NON STOP IS BLOWING VERY HARD TO KEEP THE CAR COOL. LAST UNDER THE CAR THE BOTTOM TRAYS HAVE SOME OIL BUILDING UP AND BUILDING UP

NHTSA ODI 11363711

ALSO FROM THE OTHER COMPLAINT I'VE MADE ON MY 20011 CHEVY CRUZE ECO IS THAT WHEN I'VE TRIED STARTING MY CAR IT SKIPPED THEN WAS HAVING TROUBLE STARTING SO I TOOK MY KEY OUT AND GOT ANOTHER CAR AND HOOKED THE JUMPER CABLES UP TO IT AND LET IT CHARGE FOR A LITTLE WHILE THEN I PUT THE KEY INTO THE IGNITION AND HAD TROUBLE STARTING IT UP IT STARTED UP FIRST TRY JUST NOT AS USUAL IT TOOK ABOUT A COUPLE SECOND INSTEAD OF INSTANTLY STARTING UP THIS MAKE ME BELIEVE THAT THE CAUSE OF THIS IS A FAULTY IGNITION OR ALTERNATOR THE ONLY DAMAGED CAUSED FROM THE ACCIDENT WAS THE HEADLIGHT AND PASSENGER FENDER AND BUMPER BODY THE ONLY DAMAGED PART ON THE UNDER THE HOOD WAS THE AIR BOX INTAKE AND A HOSE MOVED AROUND BUT NOT DAMAGED

NHTSA ODI 11363712

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE WAS OVERHEATING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT OIL AND COOLANT WERE MIXING IN THE ENGINE AND THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE RADIATOR, WATER PUMP, THE THERMOSTAT HOUSING AND COOLANT RESERVOIR WERE REPLACED. SIR WALTER CHEVROLET (8501 GLENWOOD AVE, RALEIGH, NC 27612), WAS CONTACTED AND INFORMED OF THE FAILURE AND AN APPOINTMENT WAS SCHEDULED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V288000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.

NHTSA ODI 11362172

I'VE RECEIVED A LETTER FROM GENERAL MOTORS AWARING ME ABOUT THE POSITIVE CRANKCASE VENTILATION (PCV) PRESSURE REGULATOR VALVE. THAT MAY DEVELOP A CONDITION WITH MY VEHICLE, AND I BELIEVE MY VEHICLE IS IN THE CONDITION AS THEY DESCRIBED. BUT THE I CAN ONLY GET IT REPAIR AT NO COST IF MY VEHICLE WAS LESS THEN 120,000 MILES. I BOUGHT THE CAR IN JUNE 2020 AT 160,000 MILES. MY CONCERN IS THAT NOW KNOWING ABOUT THIS ISSUE WORRIES ME AND MY FAMILY'S SAFETY GETTING AROUND. AS THIS IS MY MAIN VEHICLE USE TO GET TO WORK, ETC.

NHTSA ODI 11361733

WHEN ACCELERATING THE CAR IT TAKES A MOMENT TO ACTUALLY GO WHICH HAS LEFT ME SITTING IN INTERSECTIONS ETC. THIS IS A COMMON PROBLEM SINCE IT IS A WIRE RELAY NOT A CABLE RELAY SO IT CAUSES A DELAY IN SENDING THE MESSAGE TO THE MOTOR.

NHTSA ODI 11355524

2011 CHEVROLET CRUZE LTZ DOOR HANDLE CHROME PLATING IS PEALING OFF AND HAS CREATED A SHARP EDGE THAT CUTS ON CONTACT.

NHTSA ODI 11354090

THE DRIVERS SIDE HEATED SEAT STOPPED WORKING AT ABOUT 20,000 MILES! WAS TOLD IT WOULD BE $800.00 TO REPAIR! I HAVE M.S. AND THAT WAS THE MAIN REASON I BOUGHT A CAR WITH HEATED SEATS!

NHTSA ODI 11352547

CRUZE CONTROL FAILS TO REMAIN SET AND TURNS OFF ON IT'S OWN RESULTING IN REDUCTION OF SPEED WHEN TRAVELING. REAR SEAT BELT BUCKLES BECOME NON-FUNCTIONAL AND WON'T FASTEN, POSING A SAFETY HAZARD AND MAKING THE REAR SEATS UNUSABLE FOR PASSENGERS.

NHTSA ODI 11352185