Home · 2011 Cadillac Escalade Iql · Complaints

What 65 owners told NHTSA about the 2011 Cadillac Escalade Iql

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (65)Crash / fire / injury (3)Airbags (42)Body & structure (7)Electrical system (4)Brakes (2)Equipment (2)Seats (2)Suspension (2)Transmission & drivetrain (2)Electronic Stability Control (esc) (1)Fuel system (1)

2 of 65 complaints match · Equipment · crash/fire/injury only · clear filters

Apr 24, 2011Body & structureEquipment1 injury

2011 CADILLAC ESCALADE ESV 26771 POWER REAR CARGO DOOR IS A SERIOUS SAFETY HAZARD. SON WAS SERIOUSLY HURT AT AIRPORT LUGGAGE CLAIMS WHEN A POWER REAR CARGO DOOR WAS CLOSING CAME DOWN ON HIS HEAD AND FACE WITH OUT WARNING OF ANY KIND THAT THIS DOOR WAS CLOSING. THE DOOR IS SO LARGE AND HEAVY AS IT COMES DOWNS IT'S FAST AND DOES NOT RETRACT BACK UP WHEN IT HITS SOMETHING. THE DRIVER HAD NO WARNING THAT A PERSON WAS BEHIND HIM AS HE CLOSED THE DOOR. THIS IS A VERY SERIOUS PROBLEM THAT COULD KILL SOMEONE AND SHOULD BE CORRECTED. THIS DOOR SHOULD BE CHANGE SO THAT IT CANNOT OPEN FROM OVERHEAD. THIS DOOR IS TO LARGE AND HEAVY TO HAVE SOMETHING COMING DOWN FROM THAT DISTANCE THAT'S ABOVE THE TOP OF THE ESCALADE. THIS IS A VERY VERY SERIOUS SAFETY PROBLEM SOMEONE WILL BE KILLED ARE LOOSE BODY PARTS IF THIS DESIGN IS NOT CHANGED. THIS A VERY POOR DESIGN. *TR

NHTSA ODI 10397260

Apr 24, 2011Body & structureEquipment1 injury

2011 CADILLAC ESCALADE ESV 26771 POWER REAR CARGO DOOR IS A SERIOUS SAFETY HAZARD. SON WAS SERIOUSLY HURT AT AIRPORT LUGGAGE CLAIMS WHEN A POWER REAR CARGO DOOR WAS CLOSING CAME DOWN ON HIS HEAD AND FACE WITH OUT WARNING OF ANY KIND THAT THIS DOOR WAS CLOSING. THE DOOR IS SO LARGE AND HEAVY. IT COMES DOWNS TO FAST AND DOES NOT RETRACT BACK UP WHEN IT HITS SOMETHING. THE DRIVER HAD NO WARNING THAT A PERSON WAS BEHIND HIM AS HE CLOSED THE DOOR. THIS IS A VERY SERIOUS PROBLEM THAT WILL KILL SOMEONE AND SHOULD BE CORRECTED. THE DOOR NEEDS TO BE CHANGE SO THAT IT CANNOT OPEN FROM OVERHEAD. THIS DOOR IS TO LARGE AND HEAVY TO HAVE SOMETHING COMING DOWN FROM THAT DISTANCE. THE IS DOOR SUSPENDER IN AIR ABOVE THE TOP OF THE ESCALADE. THIS IS A VERY VERY SERIOUS SAFETY PROBLEM SOMEONE WILL BE KILLED ARE LOSE BODY PARTS IF THIS DESIGN IS NOT CHANGED. THIS A VERY POOR DESIGN AND IT SHOULD NEVER BEEN PUT ON AN VEHICLE . *TR

NHTSA ODI 10397261

Working with the data? Download all 65 complaints as CSV · fetched from NHTSA July 10, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Cadillac Escalade Iql verdict →