What 65 owners told NHTSA about the 2011 Cadillac Escalade Iql

TAKATA RECALL - MY VEHICLE IS LISTED AS HAVING THE TAKATA AIRBAG INSTALLED AND RECALLED - GM RECALL # 2049151 - NHTSA # 16V381. WHEN I CALLED GM THEY SAID THE RECALL WAS ON HOLD AND I COULD NOT GET MY CAR SERVICED UNDER THE RECALL. THESE AIR BAGS HAVE BEEN PROVEN TO BE DEADLY AND I DO NOT UNDERSTAND WHY GM IS HOLDING BACK FORM ALLOWING ME TO KEEP MY FAMILY SAFE AND PERFORM THE RECALL ON MY VEHICLE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CADILLAC ESCALADE. THE CONTACT WAS NOTIFIED OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) BY CARFAX. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT HIS ONSTAR SYSTEM WAS ACTIVATED AND ALERTED HIM THAT NO REMEDY WAS AVAILABLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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I AM GETTING ERROR 2135 THROTTLE POSITION THE TRUCK ENGINE INCREASE IN POWER THEN THE REDUCED POWER LIGHTS COMES ON. I SEEN A RECALL # 11273B BUT NOT SURE IF IT IS STILL IN AFFECT HOW WOULD I FIND OUT ALSO HAVE SEEN OTHER RECALLS NOT SURE IF I CAN GET THEM I DIDN'T HAVE THE CAR WHEN SOME OF THE RECALLS CAME OUT

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TAKATA RECALL, I HAVE NOT BEEN NOTIFIED

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TAKATA RECALL. MY CAR HAS BEEN UNDER RECALL SINCE 2016. THE CADILLAC DEALER IS REFUSING TO REPLACE THE FAULTY AIRBAG(S). I CONTACTED GM ONLINE, THEY CLAIM THEY HAVE REPLACEMENT AIRBAGS FROM TAKATA BUT GM DOESN'T DEEM IT NECESSARY TO MAKE THE REPLACEMENT ON MY VEHICLE AT THIS TIME. IS THE NHTSA AIRBAG RECALL AN OPTIONAL RECALL TO BE PERFORMED OR REFUSED BY THE MANUFACTURER?? WHEN WILL YOU ALL GET SERIOUS AND MAKE GM/CADILLAC COMPLY WITH THE RECALL AND REPLACE THE DEFECTIVE AIRBAGS????

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TAKATA RECALL - WHEN CHECKING THE STATUS OF MY RECALL IT SAYS INCOMPLETE REMEDY NOT AVAILABLE. I WANT MY AIRBAGS REPLACED ASAP. HOW DO I DO THAT? WWW.AIRBAGRECALL.COM SITE SAYS THIS ABOUT MY VEHICLE. RECALL STATUS RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE

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TAKATA RECALL - NO CONTACT FOR DEALER RON CARTER CADILLAC 18100 GULF FWY #200, FRIENDSWOOD (281) 241-1581

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TAKATA RECALL

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TL* THE CONTACT OWNS A 2011 CADILLAC ESCALADE. WHILE THE CONTACT WAS ATTEMPTING TO EXIT THE VEHICLE, THE INTERIOR DOOR HANDLE LOCKED AND THE EXTERIOR DOOR HANDLE FELL OFF. THE CONTACT HAD TO EXIT THE VEHICLE USING THE PASSENGER DOOR. THE DEALER (POTAMKIN CADILLAC OF MANHATTAN, 706 11TH AVE, NEW YORK, NY 10019) REPLACED THE INTERIOR AND EXTERIOR DOOR HANDLES. SEVEN MONTHS LATER, THE CONTACT EXPERIENCED THE SAME FAILURE WITH THE REAR PASSENGER DOOR. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE ASSISTANCE. THE FAILURE MILEAGE WAS 25,488. *BF UPDATED 8/28/18*JB

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TAKATA RECALL CADILLAC DEALERS IN THE LA AREA ARE SAYING THEY DO NOT HAVE PARTS TO REPLACE AIRBAGS. IT HAS BEEN ALMOST A YEAR AND A HALF! WHEN I CALLED GM THEY SAY THE AIRBAG IS FINE AND IT IS ONLY A PRELIMINARY RECALL AND DOES NOT NEED TO BE REPLACED AND SO THEY ARE NOT SUPPLYING THE DEALERS WITH THE PARTS. YES MY VEHICLE IS ON THE RECALL LIST!

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HEATED SEAT MODULE AND WIRING MELTED. FIRE CONCERNS. MANY VEHICLES AFFECTED

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TAKATA RECALL LETTER RECEIVED FROM GM CADILLAC NEARLY 2 (OR 2+) YEARS AGO. HAVE BEEN TO TOM PEACOCK DEALERSHIP THAT I PURCHASED THE VEHICLE FROM EVERY 4-6 MONTHS SINCE THEN. TOLD EVERY TIME THAT THEY CAN'T HELP, THEY DON'T KNOW WHEN REPLACEMENTS BAGS WILL BE IN. I PURCHASED MY VEHICLE FROM GM CADILLAC - NOT TAKATA. I WANT GM CADILLAC TO REPLACE THESE DEFECTIVE AIR BAGS IMMEDIATELY.

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I CONTACTED MY DEALER WHEN I GOT THE ORIGINAL RECALL NOTICE SEVERAL MONTHS AGO. AT THE TIME THEY TOLD ME THAT THEY DID NOT HAVE A SOLUTION TO SWITCH OUT THE AIRBAGS. I RECEIVED THE CARD FROM TK HOLDINGS THIS WEEK. I HAVE AGAIN CONTACTED MY DEALER TODAY TO BE TOLD THAT THEY, SEWELL CADILLAC OF HOUSTON, DO NOT HAVE A FIX YET OR REPLACEMENT BAGS FROM GM. I AM SCARED TO DRIVE THIS VEHICLE SINCE THE ORIGINAL CONTACT REGARDING THE FAULTY AIRBAGS. MY STRESS LEVEL WHEN I GET INTO MY VEHICLE TO DRIVE IT GOES WAY UP!!! WHAT HAPPENS IF SOMEONE COLLIDES WITH ME?

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TAKATA RECALL ISSUED 5/2016BY MAIL TO MY HOUSE. NHTSA#: 16V381 RECALL 49151. CALLED HOEHN BUICK CADILLAC IN CARLSBAD, CA. REPLIED THAT GM HADN'T SENT OUT PARTSYET. CALLED AGAIN & WENT TO DEALER ON 11/21/2016 & FINALLY 9/19/2017. SAME STORY. SPOKE TO GM VINCE LOVE. VINCE LOVE.

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TAKATA AIRBAG INFLATORS RECALL

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TAKATA RECALL GM RECALL #: 2049151 NHTSA # 16V381 DATE ISSUED: MAY 27, 2016 RECALL TITLE: PASSENGER AIRBAG INFLATORS RECALL DESCRIPTION: TAKATA CORPORATION ('TAKATA') HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN CERTAIN 2007-2011 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT, CHEVROLET AVALANCHE, SILVERADO 1500, SUBURBAN, TAHOE, GMC SIERRA 1500, YUKON, YUKON XL, AND 2009-2011 CHEVROLET SILVERADO 2500/3500 AND GMC SIERRA 2500/3500 VEHICLES. THIS IS BASED UPON TAKATA'S DECISION THAT FRONT PASSENGER AIRBAG INFLATORS IT SUPPLIED TO GM ARE DEFECTIVE. GM HAS SUBMITTED TO NHTSA A PETITION FOR INCONSEQUENTIALITY AND NHTSA HAS GRANTED GM UNTIL AUGUST 2017 TO COMPLETE ITS INVESTIGATION AND TO SUBMIT ALL DATA SUPPORTING THE PETITION. IF THE PETITION IS DENIED, GM WILL CONDUCT A RECALL OF THE AIRBAG INFLATORS COVERED BY TAKATA'S DEFECT INFORMATION REPORT. FOR MORE INFORMATION VISIT WWW.REGULATIONS.GOV AND SEARCH FOR DOCKET NO. NHTSA-2016-0124. SAFETY RISK DESCRIPTION: THE PROPELLANT IN SOME TYPES OF TAKATA AIRBAG INFLATORS CAN DEGRADE OVER TIME, ESPECIALLY AFTER LONG TERM EXPOSURE IN HOT AND HUMID REGIONS. IF THE PROPELLANT DEGRADES TO A CERTAIN LEVEL, THE INFLATORS MAY RUPTURE DURING DEPLOYMENT, CAUSING SERIOUS OR FATAL INJURIES. REPAIR DESCRIPTION: THE NECESSITY OF A REMEDY IS DEPENDENT UPON NHTSA'S DECISION ON GM'S PETITION FOR INCONSEQUENTIALITY. ADDITIONAL INFORMATION WILL BE AVAILABLE FOLLOWING THAT DECISION. IN THE MEANTIME, YOU CAN ALSO CHECK THE STATUS OF THIS RECALL AT MY.GM.COM/RECALLS. GM CONSIDERS YOUR VEHICLE SAFE TO DRIVE. RECALL STATUS: INCOMPLETE. REMEDY NOT YET AVAILABLE

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MY DASH HAS CRACKED. THE VEHICLE HAS BEEN GARAGED EVERY DAY SINCE I PURCHASED IT NEW IN 2011 AND HAS NOT EVER BEEN MISTREATED. THIS IS OBVIOUSLY A DEFECT IN CRAFTSMANSHIP OF THE VEHICLE.

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TAMARA RECALL

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TAKATA RECALL - REMEDY NOT YET AVAILABLE

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TAKATA RECALL

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 800-458-8006, BUT THE CALL WOULD NOT CONNECT, THE CONTACT BELIEVED THE PHONE NUMBER NO LONGER WORKED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CADILLAC ESCALADE. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LAKE GENIEVA CHEVROLET DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 127,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT INFORMED THE DEALER (CLAUDE NOLAN CADILLAC) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED CASE NUMBER: 8/2732696074. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/29/17*LJ *CN

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TAKATA RECALL I HAD MADE SEVERAL ATTEMPTS WITH TWO OF THE LOCAL CADILLAC DEALERS TO GET THE RECALL SOLVED BUT CONTINUE TO GET THE SAME RESPONSE; "THE RECALL ISN'T A SAFETY ISSUE!" AS OF YET, THERE HAS BEEN NO CONTACT MADE BY ANY OF THE DEALERS ON GETTING THE MATTER RESOLVED AND INSTEAD SOME OF THE SALES DEPARTMENT REPRESENTATIVES ARE MAKING OFFERS FOR ME TO TRADE IN OR SALE THEM OUR VEHICLE. WE AVERAGE OVER 20,000 MILES A YEAR TRAVELING AS A FAMILY AND MY FEAR AND CONCERN ARE THAT ONE DAY OUR SAFETY AND SECURITY MAY BE PLACED IN JEOPARDY DUE TO A KNOW MATTER THAT SHOULD HAD BEEN RESOLVED TIMELY. SO FAR THERE HAD BEEN NO INCIDENTS BUT I SHOULDN'T HAVE TO BE DRIVING A VEHICLE THAT'S DEEM TO BE UNSAFE DUE TO MANUFACTURERS REASONS.

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I HAS BEEN OVER A YEAR SINCE THE RECALL AND GM STATES THAT THEY DON'T HAVE A REMEDY. WHY? WHEN WILL THE REMEDY BE AVAILABLE? WHY HAVE A RECALL IF YOU CAN'T REMEDY THE PROBLEM. SIMPLY REPLACE THE ITEM!!

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