What 62 owners told NHTSA about the 2011 Cadillac Escalade Esv

THE REAR HATCH WAS OPENED WITH THE AUTOMATIC BUTTON, IT RAISED TO THE OPEN POSITION. AS I WAS PUTTING IN OUR STROLLER THE HATCH FELL AND STRUCK ME IN THE HEAD. I PUSHED THE HATCH UP TO GET FROM UNDERNEATH IT, AND WHEN I LET GO IT FELL WITH NO RESISTANCE. WHILE FALLING SHUT THE HATCH HIT THE PASSENGER SIDE OF THE BUMPER CUT OUT AND SLIGHTLY BENT THE HATCH AND SCRATCHED THE INSIDE OF THE BUMPER. THE HATCH WOULD NO-LONGER OPEN AFTER THAT. I TOOK IT TO THE DEALERSHIP WHERE THEY FORCED THE DOOR OPEN SO I COULD RETRIEVE ARTICLES FROM THE REAR. I A CHILD OR SHORTER PERSON WAS UNDER THE HATCH IT MAY HAVE CAUSED SERIOUS INJURY TO THEM, DUE TO THE FORCE WITH WHICH THE HATCH CAME DOWN. *TR

NHTSA ODI 10473770

2011 CADILLAC ESCALADE ESV 26771 POWER REAR CARGO DOOR IS A SERIOUS SAFETY HAZARD. SON WAS SERIOUSLY HURT AT AIRPORT LUGGAGE CLAIMS WHEN A POWER REAR CARGO DOOR WAS CLOSING CAME DOWN ON HIS HEAD AND FACE WITH OUT WARNING OF ANY KIND THAT THIS DOOR WAS CLOSING. THE DOOR IS SO LARGE AND HEAVY AS IT COMES DOWNS IT'S FAST AND DOES NOT RETRACT BACK UP WHEN IT HITS SOMETHING. THE DRIVER HAD NO WARNING THAT A PERSON WAS BEHIND HIM AS HE CLOSED THE DOOR. THIS IS A VERY SERIOUS PROBLEM THAT COULD KILL SOMEONE AND SHOULD BE CORRECTED. THIS DOOR SHOULD BE CHANGE SO THAT IT CANNOT OPEN FROM OVERHEAD. THIS DOOR IS TO LARGE AND HEAVY TO HAVE SOMETHING COMING DOWN FROM THAT DISTANCE THAT'S ABOVE THE TOP OF THE ESCALADE. THIS IS A VERY VERY SERIOUS SAFETY PROBLEM SOMEONE WILL BE KILLED ARE LOOSE BODY PARTS IF THIS DESIGN IS NOT CHANGED. THIS A VERY POOR DESIGN. *TR

NHTSA ODI 10397260

2011 CADILLAC ESCALADE ESV 26771 POWER REAR CARGO DOOR IS A SERIOUS SAFETY HAZARD. SON WAS SERIOUSLY HURT AT AIRPORT LUGGAGE CLAIMS WHEN A POWER REAR CARGO DOOR WAS CLOSING CAME DOWN ON HIS HEAD AND FACE WITH OUT WARNING OF ANY KIND THAT THIS DOOR WAS CLOSING. THE DOOR IS SO LARGE AND HEAVY. IT COMES DOWNS TO FAST AND DOES NOT RETRACT BACK UP WHEN IT HITS SOMETHING. THE DRIVER HAD NO WARNING THAT A PERSON WAS BEHIND HIM AS HE CLOSED THE DOOR. THIS IS A VERY SERIOUS PROBLEM THAT WILL KILL SOMEONE AND SHOULD BE CORRECTED. THE DOOR NEEDS TO BE CHANGE SO THAT IT CANNOT OPEN FROM OVERHEAD. THIS DOOR IS TO LARGE AND HEAVY TO HAVE SOMETHING COMING DOWN FROM THAT DISTANCE. THE IS DOOR SUSPENDER IN AIR ABOVE THE TOP OF THE ESCALADE. THIS IS A VERY VERY SERIOUS SAFETY PROBLEM SOMEONE WILL BE KILLED ARE LOSE BODY PARTS IF THIS DESIGN IS NOT CHANGED. THIS A VERY POOR DESIGN AND IT SHOULD NEVER BEEN PUT ON AN VEHICLE . *TR

NHTSA ODI 10397261