What 279 owners told NHTSA about the 2011 Buick Regal Tourx

I was driving on a back road when my car started smoking and blazed up on passenger side headlights an I see were people have been saying this was seriously fire issue now I'm out of work no car and I was only owner fa 5 months

NHTSA ODI 11473397

While the vehicle was driving, there was a loss of power, at that moment sparks was seen emanating from under the hood, then the vehicle completely stopped running. Once pulled over smoke was bellowing out from the hood and subsequently ignited into flames. Fire department was dispatched and fire was extinguished. The vehicle was towed away and is still at the tow yard. The tow operator, based on visual inspection stated the fire did start in the engine compartment and spread to the fire wall, totaling the vehicle.

NHTSA ODI 11425696

THE THROTTLE BODY HAS A DEFECT WHICH SHUTS OFF ALL POWER TO VEHICLE WITH NO NOTICE. THE ENGINE AND TRANSMISSION LOCK UP YOU LOSE ALL STEERING CONTROL AND NO BRAKES. ALSO NO LIGHTS SO WHEN IT HAPPENS AT NIGHT IT IS PITCH BLACK. GM DOES KNOW ABOUT THE PROBLEM AND WHEN I QUESTIONED THEM ABOUT THE LOSS OF LIFE LIKE WHAT HAPPEND WITH THE CHEVY CRUZE ALL MEMBERS OF GM ARE TOLD TO HANG UP THE PHONE. IT HAS HAPPEND ON SEVERAL OCCASIONS AND THE DEALERSHIP SENT ME BACK ON THE ROAD KNOWING THE PROBLEM. DEALER REP SAID IF I WAS A BETTER CUSTOMER THAY MAY HAVE DONE MORE FOR ME.

NHTSA ODI 11120703

TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE DRIVER SIDE HEAD LAMP FAILED TO ILLUMINATE. THE CONTACT REMOVED THE ASSEMBLY AND FOUND THAT THE PLUG THAT CONNECTS TO LIGHT BULB WAS MELTED. THE CONTACT CALLED THE DEALER KEN FOWLER BUICK OF UKIAH CALIFORNIA AND WAS ADVISED THAT THEY DID NOT SELL JUST THE PLUG; THE ENTIRE ASSEMBLY HAD TO BE PURCHASED. . THE FOLLOWING WEEK THE SAME FAILURE OCCURRED, BUT ON THE PASSENGER SIDE AND THE PLUG WAS BURNED INTENSIVELY, THAT EVEN THE HARNESS WAS MELTED ON THIS OCCASION. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 59,000. *TT *CN

NHTSA ODI 11081531

THIS VEHICLE HAS A RECALL FOR ELECTRICAL SYSTEM IN SEATS. PARTS WERE UNAVAILABLE. IT DIED AND THEN CAUGHT FIRE ON THE SIDE OF THE ROAD. AND WAS TOTALLED. GM DENIES ALL LIABILITY AND REFUSES TO OFFER ANY COMPENSATION.

NHTSA ODI 11048088

TL* THE CONTACT OWNS A 2011 BUICK REGAL. WHILE DRIVING 35 MPH, THE FRONT DRIVER'S SEAT ADJUSTED INDEPENDENTLY. THE CONTACT STATED THAT THERE WAS AN ABNORMAL SMOKE ODOR COMING FROM THE FRONT DRIVER'S SEAT. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED AND REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS CONCERNED THAT THE DEALER HAD NOT RETURNED THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,200.

NHTSA ODI 10897646

TL* THE CONTACT OWNED A 2011 BUICK REGAL. WHILE THE VEHICLE WAS PARKED WITH THE ENGINE TURNED OFF, THE ENGINE COMPARTMENT CAUGHT FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. NO INJURIES WERE SUSTAINED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS CAUGHT FIRE AND NEEDED TO BE REPLACED. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

NHTSA ODI 10897095

THE DRIVER SIDE LIGHT BULB & CONNECTOR MELTED. BULB CAN NOT BE REPLACED BECAUSE HOUSING IS DAMAGED. CONTACTED THE DEALER AND I WAS TOLD THIS IS NOT COVERED BY ANY RECALLS. I WOULD BE RESPONSIBLE FOR ANY PARTS. THIS IS DEFINITELY A FACTORY DEFECT AND CAR IS NOT SAFE TO DRIVE. THE ONLY WAY TO FIX THIS PER THE DEALER IS TO REPLACE COMPLETE HEADLAMP ASSEMBLY.

NHTSA ODI 10787038

TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE WOULD LOOSE POWER SPORADICALLY. THE CONTACT STATED THE CHECK TRANSMISSION LIGHT OR STABILITY CONTROL LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL WHEN THE FAILURE OCCURRED. THE VEHICLE NEVER STALLED, BUT THE CONTACT WOULD LOOSE POWER STEERING WHEN THE FAILURE OCCURRED. THE DEALER REPLACED THE COMPUTER TWICE AND WAS ALSO LOOKING AT A POSSIBLE TRANSMISSION FAILURE, BUT THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS LEFT WITH THE DEALER FOR MORE EXTENSIVE INSPECTION. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 17,000. UPDATED 7/12/12 *CN THE CONSUMER STATED WHILE DRIVING, ALL OF A SUDDEN THE VEHICLE STARTED TO SLOW DOWN. HE LOST ALL POWER TO THE STEERING AND BRAKES. THE TRANSMISSION CONTROL VALVE ARM WAS REPLACED. IN MAY 2012, HE WAS MAKING A TURN AND THE POWER STEERING WENT OUT, WHICH LEFT HIM WITH NO STEERING, BRAKES OR TRANSMISSION. THE CONSUMER HIT A FENCE POST DRAGGING THE FRONT BUMPER. THE TRANSMISSION WAS REPLACED. UPDATED 07/18/12

NHTSA ODI 10459502