What 279 owners told NHTSA about the 2011 Buick Regal Tourx

2011 BUICK REGAL HAS UNINTENDED ACCELERATION AS THE FOOT IS TRANSFERRED FROM ACCELERATOR TO BRAKE WHEN APPROACHING STOP LIGHT. GM COULD NOT FIX PROBLEM. HAD TO TRADE VEHICLE IN FOR NEW CAR. *TR

NHTSA ODI 10405860

WE HAVE EXPERIENCED STARTER MISHAPS OFF AND ON SINCE WE BOUGHT THIS VEHICLE EG: WHEN WE TURNED THE ENGINE OFF, IT WOULD CONTINUE TO RUN UNTIL KEY WAS REMOVED. ON 01/17/11, MY BUICK REGAL 2011 ENGINE WARNING LIGHT WAS ON. I TOOK IT TO DEALER SERVICE WHERE I BOUGHT IT (LAKE GMC/BUICK OF LAKE ELSINORE CA, TO INVESTIGATE. THEIR FINDINGS: GAS CAP CAUSED ENGINE LIGHT WARNING. THE CAP WAS REPLACED PER THE SERVICE ADVISER (SANDY). ON 01/20/11, MY WIFE LEFT WORK IN ONTARIO CA AROUND 5PM AND DROVE ONTO THE FRWY I-15 S TOWARDS LAKE ELSINORE. SUDDENLY WHILE DRIVING, THE ENGINE SHUT DOWN. MY WIFE COASTED TO THE SIDE. SHE CALLED ON STAR AND THEY SENT FOR A TOW TRUCK. THE CAR WAS TOWED TO CHRISTOPHER CHRYSLER IN ONTARIO CA. ON 01/ 21/11,FRIDAY PM. CHRISTOPHER SERVICE ADVISER [XXX)]CALLED ME ON MON 01/24/11 TO SAY THAT THEY FOUND A FAULTY STARTER SWITCH BUT HE WANTED TO CHECK OUT ANOTHER POTENTIAL PROBLEM EG: AN AFTER MARKET DEVICE (LOW-JACK) WAS ATTACHED TO THE STARTER AND HE THOUGHT THAT IT MAY ALSO BE CAUSING PROBLEMS. HE SAID THAT HE HAD TO RUN MORE CHECKS AND VERIFY FINDINGS WITH UPPER MGT. HE SAID HE WOULD KEEP THE VEHICLE ANOTHER DAY. ON 01/25/11, AT 8:30 AM, [XXX] CALLED ME AND SAID THAT THE PROBLEM (STARTER SWITCH) WAS FIXED AND CAR IS READY TO PICK UP. I ASKED [XXX] IS THAT THE ONLY PROBLEM? HE SAID YES, AND THAT THEY RECONNECTED THE LOAD-JACK AND FEEL IT WASN'T PART OF THE PROBLEM AFTER DRIVING WITH IT ATTACHED. I ASKED IF HE WAS SURE THAT WE WON'T HAVE ANY MORE PROBLEMS AND HE SAID WE SHOULDN'T HAVE ANY PROBLEMS. I TOLD [XXX] THAT MY WIFE IS VERY ANXIOUS AND AFRAID THAT SHE WILL BREAK DOWN ON THE FRWY AGAIN. [XXX] DIDN'T COMMENT ANYMORE. I TOLD HIM THAT MY WIFE WILL PICK UP THE CAR AFTER 5PM THIS DAY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 10378624

ON NEW 2011 BUICK REGAL CXL SD - WITHIN 2 DAYS OF PURCHASE (70 MILES) - WHILE PARKED, ENGINE ON OR OFF, FRONT PASSENGER DOOR COULD NOT BE OPENED FROM THE INSIDE. COULD ONLY BE OPENED FROM THE OUTSIDE. DOOR HANDLE LATCH WAS NOT PROPERLY CLOSING. THE OTHER 2 PASSENGER DOORS WERE BEGINNING TO SHOW THE SAME SYMPTOMS. DEALER ORDERED 3 NEW HANDLE SETS TO BE INSTALLED O/A JAN 8,2011. *TR

NHTSA ODI 10374768

TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTS WOULD REFLECT OFF OF THE WINDSHIELD, OBSCURING THE CONTACTS VISIBILITY DURING NIGHT DRIVING. THE MANUFACTURER ADVISED THAT THEY WOULD INVESTIGATE FURTHER INTO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 900. UPDATED 10/10/2010. *LJ UPDATED 10/05/10

NHTSA ODI 10345729