Home · 2011 Buick Lacrosse Hybrid · Complaints

What 169 owners told NHTSA about the 2011 Buick Lacrosse Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (169)Crash / fire / injury (18)Electrical system (32)Engine (30)Suspension (27)Visibility & wipers (23)Transmission & drivetrain (19)Brakes (18)Steering (12)Airbags (11)Electronic Stability Control (esc) (9)Seats (9)

4 of 169 complaints match · Brakes · crash/fire/injury only · clear filters

Jul 23, 2016BrakesCrash1 injury

WHILE ATTEMPTING TO STOP AT STOP SIGN BY APPLYING BRAKES VEHICLE FAILED TO STOP THEN ACCELERATED. WHILE APPLYING BRAKES AS MUCH AS POSSIBLE BRAKES STILL FAILED WITH VEHICLE PLYING THROUGH FIELD AND COMING TO REST ONLY WHEN PLOWING INTO AN EMBANKMENT,

NHTSA ODI 10887919

Mar 9, 2015SteeringSuspensionBrakesCrash

I WAS MAKING A LEFT TURN AND THE CAR ACCELERATED TOWARDS THE RIGHT TOWARDS A CURB ON A RESIDENTIAL STREET AND STEERING WHEEL AND CAR WHEELS LOCKED UP. I COULD NOT TURN THE WHEELS AND THE STEERING LOST ITS POWER BRINGING THE CAR TO SLAM INTO THE CURB. I HAD NO CONTROL OF STEERING OR TURNING THE WHEEL OF THE CAR. *TR

NHTSA ODI 10693044

May 12, 2014SteeringElectronic Stability Control (esc)BrakesCrash

ATTEMPTED TO STOP FOR RED TRAFFIC LIGHT; APPLIED BRAKES BUT THEY FAILED TO STOP VEHICLE. CAR THEN ACCELERATED -- USED BOTH FEET ON BRAKE PEDAL UNSUCCESSFULLY. STEERING WHEEL LOCKED UP LAUNCHING CAR INTO VEHICLES PARKED IN A USED CAR DEALERSHIP LOT. *TR

NHTSA ODI 10587767

Jun 28, 2012Transmission & drivetrainSpeed controlBrakesCrash

SUDDEN AND UNEXPECTED ACCELERATION DURING A LOW SPEED (<5 MPH) TIGHT LEFT HAND TURN. FIRST INCIDENT RESULTED IN CRASH AGAINST HOUSE WALL, DAMAGE TO VEHICLE. VEHICLE REPAIRED BELOW INSURANCE DEDUCTIBLE, NO DAMAGE TO STRUCTURE. SECOND INCIDENT IN A PARKING LOT, ON OR ABOUT MAY 16, 2012, ABLE TO STOP VEHICLE WITH NO CRASH. THIRD INCIDENT OCCURRED AT NEIGHBORS HOUSE JUNE 26, 2012, CAUSING CRASH. DAMAGE TO VEHICLE AND GARAGE DOOR. ALL INCIDENTS OCCURRED WHEN LIFTING FROM ACCELERATOR PRIOR TO STEPPING ON THE BRAKE TO SHIFT INTO REVERSE (VEHICLE STILL IN DRIVE, NO BRAKING). AFTER 3RD INCIDENT VEHICLE WAS DRIVABLE BUT WAS TOWED TO THE SELLING/SERVICING BUICK DEALER. VEHICLE IS STILL BEING INVESTIGATED BY DEALER. CONDITION DOES NOT OCCUR EVERY TIME IN THE SAME TIGHT LEFT HAND TURN. TYPE OF TURN IS 90 DEGREES IN DRIVEWAYS TO SIDE LOADING GARAGES AND INTO PARKING SPACES. *TR

NHTSA ODI 10463391

Working with the data? Download all 169 complaints as CSV · fetched from NHTSA July 24, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Buick Lacrosse Hybrid verdict →