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What 169 owners told NHTSA about the 2011 Buick Lacrosse Eassist

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (169)Crash / fire / injury (18)Electrical system (32)Engine (30)Suspension (27)Visibility & wipers (23)Transmission & drivetrain (19)Brakes (18)Steering (12)Airbags (11)Electronic Stability Control (esc) (9)Seats (9)

1 of 169 complaints match · Electronic Stability Control (esc) · crash/fire/injury only · clear filters

May 12, 2014SteeringElectronic Stability Control (esc)BrakesCrash

ATTEMPTED TO STOP FOR RED TRAFFIC LIGHT; APPLIED BRAKES BUT THEY FAILED TO STOP VEHICLE. CAR THEN ACCELERATED -- USED BOTH FEET ON BRAKE PEDAL UNSUCCESSFULLY. STEERING WHEEL LOCKED UP LAUNCHING CAR INTO VEHICLES PARKED IN A USED CAR DEALERSHIP LOT. *TR

NHTSA ODI 10587767

Working with the data? Download all 169 complaints as CSV · fetched from NHTSA July 27, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Buick Lacrosse Eassist verdict →