What 263 owners told NHTSA about the 2011 BMW X5 Xdrive35d

I GOT AN ENGINE MALFUNCTION WARNING LIGHT ON MY 2011 BMW X5. I BROUGHT IT TO A MECHANIC WHO TOLD ME THE ISSUE IS THE HIGH PRESSURE FUEL PUMP. THERE IS A RECALL FOR OTHER BMWS ALTHOUGH MINE IS NOT ON THE LIST. THE MECHANIC INDICATED THIS IS AN ONGOING ISSUE FOR MY BMW AND SHOULD BE COVERED BY A RECALL.

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I HAVE RECEIVED AN ENGINE CODE 4BCC " PASSIVE TANK FILL SENSOR" FOR MY 2011 BMW X5D. THIS IS IN THE THE EMISSION SYSTEM DEF TANK. THIS APPEARS FROM MY RESEARCH THAT IT IS A FREQUENT PROBLEM.

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UPON STARTING MY CAR AT A FRIEND'S HOUSE, I HEARD A BRIEF ELECTRICAL BUZZING NOISE THAT THEN STOPPED. IT SOUNDED LIKE THE RADIATOR FAN, BUT THE FAN WASN'T MOVING. I DROVE MY CAR APPROXIMATELY 15 MILES HOME AND PARKED IT. ABOUT 2.5 HOURS LATER, FROM INSIDE MY HOME, I HEARD THE SOUND OF WHAT SEEMED TO BE A SMALL EXPLOSION. I LOOKED OUTSIDE AND MY CAR'S ENGINE COMPARTMENT WAS ENGULFED IN FLAMES. IT HAD PARKED, UNUSED WITH THE MOTOR OFF FOR MORE THAN TWO HOURS ON A COOL DAY WITH TEMPERATURES IN THE 40S WITH NO WARNING INDICATORS LIGHTS OR MESSAGES. I LATER LEARNED BMW HAD ISSUED A RECALL FOR ELECTRICAL FIRES, HOWEVER, I NEVER RECEIVEDA RECALL NOTICE. PRESS REPORTS NOTE THAT MORE THAN 90 SUCH FIRES HAVE BEEN REPORTED TO YOUR AGENCY, AND I CAN STILL FIND NO DOCUMENTATION ON YOUR WEBSITE OF THIS PROBLEM.

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VANOS BOLTS ON EXHAUST CAM SHEARED OFF WHILE DRIVING AT HWY SPEEDS RESULTING IN ENGINE MALFUNCTION, REDUCED POWER TO A NO START CONDITION. THE RECALL FOR THIS EXACT BOLT ISSUE WAS DONE AT 86K MILES, AND NOW 70K MILES LATER THE ISSUE OCCURED ANYWAY. BMW WILL NOT COVER AS THE REPLACED PART ONLY HAD A 2 YEAR WARRANTY.

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TL* THE CONTACT OWNS A 2011 BMW X5. WHILE DRIVING APPROXIMATELY 35 MPH AND ATTEMPTED TO ACCELERATE, "ENGINE MALFUNCTION REDUCE POWER" APPEARED ON THE INSTRUMENT PANEL AND THE VEHICLE LOST ACCELERATION. THE CONTACT DROVE INTO A PARKING LOT AND TURNED OFF THE VEHICLE. THE VEHICLE FAILED TO RESTART AND WHITE SMOKE EMERGED FROM THE TAIL PIPES. THE VEHICLE FINALLY RESTARTED AND WAS DRIVEN HOME. THE VEHICLE WAS TOWED TO BMW OF TEMPLE (6006 S GENERAL DRIVE, TEMPLE, TX 76502), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,900.

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TL* THE CONTACT OWNS A 2011 BMW X5. APPROXIMATELY TEN MINUTES AFTER THE CONTACT PARKED THE VEHICLE IN THE GARAGE, THE FIRE ALARM ACTIVATED. AFTER RETURNING TO THE GARAGE, THE CONTACT NOTICED FLAMES AND SMOKE COMING FROM UNDER THE HOOD OF THE VEHICLE. THE CONTACT USED A FIRE EXTINGUISHER TO EXTINGUISH THE FLAMES. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND A FIRE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 140,000.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW X5. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO A DEALER (BMW 6655 COLISEUM BLVD, ALEXANDRIA, LA 71303 (318) 445-6678) TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 19V017000 (AIR BAGS). AFTER THE RECALL REMEDY WAS PERFORMED, THE VEHICLE WAS TOWED BACK TO THE CONTACTS RESIDENCE HOWEVER THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED ALONG WITH A NOTE FROM THE DEALER INDICATING THAT THE ENGINE WAS AT A 50% CAPACITY AND THAT THE VEHICLE NEEDED TO BE RETURNED AT THE DEALER. THE CONTACT CALLED THE SAME DEALER WHEN IT WAS INFORMED THAT THE DRIVE SHAFT NEEDED TO BE REPLACED UNDER AN EXTENDED WARRANTY BUT AFTER CALLING ON A LATER TIME THE DEALER THEN INFORMED THE CONTACT THAT THEY WOULD BE RESPONSIBLE FOR THE COST OF REPAIRS. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD INVESTIGATE THE ISSUE HOWEVER THEN DECLINED TO COVER ANY REPAIR COSTS. THE FAILURE MILEAGE WAS 107,000.

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THE VEHICLES OIL WAS CHANGE AT THE BMW MECHANIC. SHORTLY AFTER DRIVING AWAY, THE ENGINE STARTED TO MALFUNCTION. RETURNED VEHICLE AND THEY STATED THAT THE VANOS WERE DAMAGE AND NEEDED TO BE REPLACED. THIS WAS A PREVIOUS ISSUE FOR THE BMW VANOS SYSTEMS AND THERE DECISION WAS TO EXTEND THE WARRANTY ANOTHER 10 YEARS. I HAVE NOT RECEIVED SUCH LETTER STATING THIS AND THE BMW FACILITY WANTS TO CHARGE ME.

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AFTER RECEIVING AN OIL CHANGE, THE CHECK ENGINE LIGHT CAME ON CODE 88624 WHICH CAUSED THE ENGINE TO LOOSE POWER. AFTER INSPECTION THE FAULT WAS FOR EXHAUST CAMSHAFT STUCK WHICH IS AN ERROR DUE TO THE TIMING/VANOS SYSTEM. NO VISIBLE DAMAGES WHERE FOUND TO THE CAMSHAFT SOLENOIDS THAT ARE ACCESSIBLE. PLEASE ADVISE IF THERE ARE ANY OTHER ISSUES WITH CONSUMERS FOR THESE PROBLEMS, THANK YOU!

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AFTER HAVING THE OIL CHANGED AND DRIVING FOR SEVERAL MILES, THE VEHICLE LOST POWER. IT HAD A CODE WHICH WAS DIAGNOSED AS THE EXHAUST CAMSHAFT STUCK, THIS WAS AN ERROR DUE TO THE TIMING/VANOS SYSTEM. THERE WAS NO VISUAL DAMAGE TO THE CAMSHAFT SOLENOIDS BUT WERE CLEANED YET STILL HAVING ISSUES. ARE OTHER CONSUMERS HAVING THIS TYPE OF ISSUE?

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OIL WAS CHANGED AND SHORTLY AFTER THE ENGINE LOST POWER. THEN DISPLAYED AN ENGINE LIGHT. TOOK TO BMW AND STATED THE FAULT WAS FOR EXHAUST CAMSHAFT STUCK AND THIS ERROR WAS DUE TO THE TIMING/VANOS SYSTEM. THE CAMSHAFT SOLENOIDS HAD NO VISIBLE DAMAGE AND WHERE CLEANED. THEY STATED FURTHER RESEARCH NEEDED TO BE DONE WHICH WOULD BE OVER $1000+.

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AFTER HAVING THAT OIL CHANGE THE CHECK ENGINE WENT ON THE ENGINE POWER REDUCED TURNING THE WHOLE CAR OFF DURING DRIVING OVER 45 MILES. BMW FOUND ERROR CODE WHICH SHOWED EXHAUST CAMSHAFT STUCK, THIS IS AN ERROR DUE TO TIMING/VANES. AFTER CLEANING THE CAMSHAFT SOLENOID AND NO VISIBLE DAMAGE PRESENT THEY STATED FURTHER RESEARCH WOULD NEED TO BE CONDUCTED. COST WOULD BE OVER 1000.00. ARE OTHER CONSUMERS HAVING ISSUES WITH THE VANOS SYSTEM?

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BURNING SMELL INSIDE CAR CABIN. IMMEDIATE LOSS OF POWER DURING ACCELERATION. ENGINE STOPS ABRUPTLY COAST TO THE SIDE OF THE ROAD AND RESTART. TODAY IS THE SECOND TIME, THE FIRST TIME HAPPENED TWO WEEKS AGO

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TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V336000 (ENGINE AND ENGINE COOLING). THE VEHICLE EXPERIENCED THE SAME SYMPTOMS AS LISTED IN THE RECALL. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THERE WAS NO SOLUTION FOR THE RECALL. THE DEALER (PARK AVENUE BMW, 530 HUYLER STREET SOUTH, HACKENSACK, NJ 07606, (877) 626-6518) CONFIRMED THAT THERE WAS NO SOLUTION. THE CONTACT'S REQUEST FOR A LOANER VEHICLE WAS DENIED. THE FAILURE MILEAGE WAS 72,000.

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VANOS BOLTS, ENGINE AND ENGINE COOLING, ENGINE STALL, COOLANT FUEL PUMP

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THE VEHICLE ENGINE WAS INTERNALLY KNOCKING WHICH ONE DEALERSHIP TOLD ME TO KEEP DRIVING IT AND BRING IT BACK AT MY APPOINTMENT A WEEK LATER AND ANOTHER DEALERSHIP AVIDSED ME NOT TO DRIVE THE CAR AS THEY WERE HAVING A GLOBAL ISSUE WITH THESE ENGINES AND THE ENGINE COULD SEIZE UP... IF I WERE ON THE HIGHWAY OR ROADWAY AND THE ENGINE SEIZED UP IT COULD HAVE CAUSED A SERIOUS ACCIDENT.

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TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V336000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BMW SEATTLE AT (206) 829-5004 (LOCATED AT 1002 AIRPORT WAY S, SEATTLE, WA 98134) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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'TAKATA RECALL' WHEN THE HEAT OR AC IS ON AIR FROM VENT START TO BURN MY EYES. WHENEVER I'M IN MY VEHICLE I LEAVE OUT FEELING SLEEPY. CABIN FILTER HAS BEEN CHANGED AS WELL AS OTHERS PROBLEM CONTINUES. ALSO THE LEATHER ON THE DASH BOARD IS PULLING AWAY FROM THE VENT. PLASTIC WOOD TRIM CRACKS OVER TIME LEAVING THE VEHICLE LOOKING CHEAPLY BUILT

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I WAS TOLD I HAVE ISSUES WITH THE NOX SENSOR AND SCR CATALYST. I HAVE ALSO BEEN PREOVUSLY TOLD THAT THE ENTIRE DIESEL EMISSIONS SYSTEM WAS FAULTY AND IT WOULD COST ME $6000 TO REPAIR. BECAUSE I HAVE 155K MILES ON THE CAR NOTHING FALLS UNDER WARRANTY. BMW IS ALSO UNSURE THAT THE OXYGEN SENSOR IS REALLY THE PROBLEM SO IT WILL COST ME $1000 TO REPLACE THAT AND HOPE IT WORKS. THE ISSUE NOW IS MY CAR IS GIVING ME A MESSAGE "INCORRECT DIESEL FLUID" EVEN THOUGH THERE IS CORRECT FLUID IN (SINCE THE DEALER IS THE ONLY ONE WHO HAS EVER PUT ANY IN THERE) AND IS AT THE FULL LEVEL. THE SENSOR IS NOW SAYING I ONLY HAVE 60 MILES TO DRIVE IT BEFORE IT WON'T START AGAIN. WHAT I AM MOST DISTURBED ABOUT IS THAT THERE IS INFORMATION THAT THERE WAS A RECALL ON THIS EXACT ISSUE BUT BECAUSE I CAN'T FIND A RECALL NUMBER THEY WILL NOT HONOR IT AND WILL NOT FIX MY CAR. HTTP://WWW.AUTONEWS.COM/ARTICLE/20120504/RETAIL05/120509927/BMW-WILL-RECALL-DIESEL-MODELS-TO-FIX-EMISSIONS-GLITCH I HAVE BEEN WITH BMW FOR A NUMBER OF YEARS AND MY FAMILY HAS PURCHASED QUITE A FEW. AS A RESULT OF THIS, I HAVE NOW HAD TO PURCHASE ANOTHER CAR (A NISSAN) AND HAD TO TAKE AN UBER TO THE LOT TO PICK IT UP SINCE MY CAR MAY NOT EVEN MAKE IT TO THE LOT AND BACK.

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TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT HEARD AN ABNORMAL NOISE AND NOTICED SMOKE COMING THROUGH THE VENTS INSIDE THE VEHICLE. THE CONTACT ALSO SMELLED A STRONG BURNING ODOR. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V336000 (ENGINE AND ENGINE COOLING), BUT THE CONTACT WAS NOT NOTIFIED. WHILE DRIVING, THE IDLER PULLEY BOLT FRACTURED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 18V248000 (ENGINE AND ENGINE COOLING) AND 17V683000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

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DTC P21A8: FAULT FOR LEVEL SENSORS IN PASSIVE SCR TANK (REPLACE PASSIVE TANK AND EVALUATOR). SIMILAR TO PREVIOUS RECALL FAULT FOR THE ACTIVE SCR TANK.

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TL* THE CONTACT OWNS A 2011 BMW X5. WHILE DRIVING 65 MPH, THE ENGINE SHUT OFF. THE VEHICLE WAS ABLE TO COAST TO AN OFF RAMP AND A PARKING LOT. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE ENGINE SHUTTING OFF. THE VEHICLE WAS TOWED TO BMW OF DARIEN (140 LEDGE RD, DARIEN, CT 06820, (203) 656-1804) FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 80,000.

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REPLACING THE LEAKING TURBO OIL DRAIN BLOCK AND FAULTY VALVE SEALS WHICH CAUSES OIL TO DRAIN AND THE VEHICLE TO SMOKE AND BURN SO YOU HAVE TO ADD AT LEAST 1/2 QUART OF OIL WITHIN 2 WEEKS TIME WHILE DRIVING AND CHECK ENGINE LIGHT COMES ON

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WHILE DRIVING ON HIGHWAY, THE ENGINE OVERHEATED, LOSS OF POWER, STOP DRIVING MESSAGE APPEARED ON DASHBOARD. CAR TOWED TO DEALERSHIP, DIAGNOSED ISSUE DUE TO WATER PUMP FAILURE.

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AUXILIARY WATER PUMP FAILED WHICH CAUSED ENGINE OVERHEATING. WHEN I CALLED BMW US AND MY LOCAL BMW DEALER - BMW OF ALEXANDRIA, VA I WAS DENIED FOR REPAIRS, DESPITE THERE WAS A RECALL FOR MY PARTICULAR CAR AND MODEL. ACCORDING TO MY CAR REPAIR HISTORY THAT RECALL WAS NEVER PERFORMED.

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