What 146 owners told NHTSA about the 2011 BMW 335i

The contact owns a 2011 BMW 335I. The contact stated while driving approximately 35 MPH, the passenger’s side air bag warning light illuminated. The contact stated that the failure was intermittent but became persistent whenever the vehicle was started. The contact had taken the vehicle to a local dealer; however, the vehicle was not diagnosed. The contact had researched and related the failure to Technical Service Bulletin Number: 10148018 - Front Passenger Air Bag Seat Occupancy Sensor (OC3) Mat (Air Bags). The contact was informed by the dealer and the manufacturer that the vehicle was not included. The vehicle was not repaired. The failure mileage was approximately 103,000.

NHTSA ODI 11621213

The contact owns a 2011 BMW 335I. The contact stated that while the vehicle was parked, the front passenger’s side air bag sensor warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed front passenger’s side occupancy sensor. The contact was informed that the front passenger’s side occupancy sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 67,000.

NHTSA ODI 11596878

Passenger seat airbag sensor failed at 50,000 miles

NHTSA ODI 11464654

Passenger seat occupancy mat with program.

NHTSA ODI 11462677

WHEN I SHIFT TO SPORTS MODE IT DOES NOT ENGAGE. NO RESPONSE WHEN I AM DRIVING. PASSENGER SEAT IS NO DETECTING IF SOMEONE SEATING ON IT. AIR BAG MALFUNCTION ON THE DASH BOARD.

NHTSA ODI 11362129

THE FRONT PASSENGER SEAT BELT INDICATOR GOES ON EVEN THOUGH NO ONE IS SITTING ON THE SEAT.

NHTSA ODI 11142467

ON 2/5/2016, BMW ISSUED A RECALL FOR THE DRIVER'S FRONT AIR BAG (RECALL CAMPAIGN NO. 16V-071). I WASN'T EVEN NOTIFIED ABOUT THE RECALL! I HAPPENED TO SEE THIS OPEN RECALL IN JULY 2017 AFTER I RECEIVED A RECALL FOR THE REAR DRIVESHAFT CONSTANT VELOCITY JOINT (RECALL CAMPAIGN NO. 17V-067). IT TOOK ALMOST 2 YEARS FOR THE DRIVER'S AIR BAG RECALL TO BE FIXED (IT WAS FINALLY MADE AVAILABLE TO ME IN DECEMBER 2017). WITHIN A FEW MONTHS OF GETTING THE DRIVER'S SIDE FIXED, THE PASSENGER SIDE AIR BAG SEAT SENSOR MALFUNCTION LIGHT CAME ON WHILE I WAS DRIVING THE VEHICLE! I'VE SPOKEN TO BMW'S SERVICE DEPARTMENT & AUTHORIZED BMW MECHANICS REGARDING THE AIR BAG SENSOR MAT FAILING & WAS TOLD IT WAS A VERY COMMON PROBLEM. THAT IT WAS SO COMMON, THE WAITING LIST TO REPLACE/FIX THE MALFUNCTION WILL TAKE 1-2 YEARS (OR LONGER). THIS MALFUNCTION HAS BEEN RECALLED ON PREVIOUS BMW MODELS'THE RECALL NEEDS TO BE ISSUED ON 2011 BMW'S AS IT IS STILL A MAJOR SAFETY ISSUE!

NHTSA ODI 11111240

IMMEDIATELY AFTER REPLACING THE RECALL FOR THE DRIVER'S SIDE AIRBAG, THE LIGHT WARNING CAME ON FOR THE PASSENGER SIDE AIRBAG. THIS HAPPENED WHILE MY VEHICLE WAS IN MOTION AFTER TAKING IN MY CAR FOR MAINTENANCE AND THE ORIGINAL RECALL.

NHTSA ODI 11103390

TAKATA RECALL I HAVE CONTACTED TWO BMW RETAILERS IN MY AREA ASKING TO SCHEDULE AN APPOINTMENT TO HAVE MY AIRBAGS REPLACED AND BOTH RESPONSES WERE "WE DON'T HAVE THE PART BUT WILL ORDER IT AND CALL YOU BACK WHEN READY TO SCHEDULE THE REPLACEMENT". I HAVEN'T HEARD BACK FROM EITHER AND I CONTACTED BMW MOUNTAIN VIEW OVER 9 MONTHS AGO AND BMW PETER PAN OVER 4 MONTHS AGO. I AM DEEPLY CONCERNED FOR THE SAFETY OF ME AND MY FAMILY SINCE THERE IS A KNOWN DEFECT IN THE AIRBAG THAT COULD BE DEPLOYED IN THE CASE OF AN ACCIDENT. I HOPE THIS NEVER HAPPENS BUT THE FACT THERE IS A KNOWN THREAT IN MY CAR WHICH COULD BE LIFE THREATENING AT ANY MOMENT AND THERE IS NO URGENCY TO RESOLVE THIS ISSUE FROM BMW OR THE AIRBAG MANUFACTURER IS VERY DISAPPOINTING.

NHTSA ODI 11053642

2011 BMW 335I THREE (3) RECALLS: 1) FIRE HAZARD, 2) TAKATA RECALL AND 3) VANOS HOUSING BOLTS - RESULTING IN TOTAL LOSS OF MY 2011 BMW 335I VEHICLE AS CONFIRMED A TOTAL LOSS VEHICLE BY PROGRESSIVE INSURANCE CLAIM NUMBER 17-2120735. CONTRARY TO PROGRESSIVE INSURANCE COMPANY'S REPORT, THERE WAS NO COLLISION. MY 2011 BMW 335I SPORTS MODEL VEHICLE WAS DECLARED A TOTAL LOSS BY PROGRESSIVE INSURANCE ON APRIL 21 2017 AND I WAS SEVERELY INJURED WITH HIP DAMAGE WHEN MY 2011 BMW CAR OVERHEATED AND STOPPED SUDDENLY WHEN I WAS SLOWLY DRIVING MY CAR ON A CITY STREET IN THE LOS ANGELES AREA. CONTRARY TO PROGRESSIVE INSURANCE'S FALSE REPORT, THERE WAS NO COLLISION. BMW NEVER PROVIDED ANY NOTICE RE: NHTSA RECALL NUMBER 14V176 (VANOS HOUSING BOLTS), NOR PROVIDED ANY NOTICE RE: NHTSA RECALL NUMBER 17V676 (OVERHEATING LEADING TO FIRE). INSTEAD OF OFFERING TO REPAIR OR REPLACE MY RECALLED VEHICLE,BMW, SINCE APRIL 21, 2017 AND FOR THE PAST SIX MONTHS, BMW, BMW FINANCIAL SERVICES AND PROGRESSIVE INSURANCE HAVE BEEN ORCHESTRATING TAG TEAM FINANCIAL FRAUD, REFUSING TO REPAIR OR REPLACE MY BMW VEHICLE AND DENYING ME OF STATUTORY PERSONAL INJURY BENEFITS RESULTING FROM INJURIES SUSTAINED IN MY RECALLED 2011 BMW VEHICLE. WITH REGARD TO THE ONLY RECALL NOTICE WHICH BMW DID PROVIDE RE: THE TAKATA AIRBAGS, RATHER THAN AGREEING TO REPAIR MY TOTAL LOSS VEHICLE, BRAMAN BMW OF WEST PALM BEACH USED THE TAKATA RECALL AS A 'BAIT AND SWITCH' OPPORTUNITY TO SELL ME A NEW BMW VEHICLE. EVEN THOUGH BRAMAN'S WEST PALM BEACH FLORIDA BMW MANAGER HAD FIRST HAND ACTUAL KNOWLEDGE THAT MY RECALLED BMW VEHICLE WAS A TOTAL LOSS, BRAMAN BMW REFUSED TO REPAIR OR REPLACE MY TOTAL LOSS VEHICLE; BUT CONTACTED ME MORE THAN TWO HUNDRED TIMES WITHIN SIX MONTHS TO SELL ME A NEW MODEL BMW. I HAVE FULL DOCUMENTATION OF ALL OF THE ABOVE. THANK YOU.

NHTSA ODI 11052215

TL* THE CONTACT OWNS A 2011 BMW 335I. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT'S VEHICLE COLLIDED INTO A TREE WITHOUT WARNING. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT DECLINED ASSISTANCE FROM THE EMT, BUT WENT TO AN URGENT CARE. FACILITY FOR CUTS TO THE RIGHT HAND, FRACTURE TO THE RIGHT PINKY FINGER, A CONCUSSION, AN UNKNOWN PARTIALLY DEFLATED LUNG, AND INCONCLUSIVE X-RAYS. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY TO AN AUTO BODY COLLISION CENTER TO ASSESS THE DAMAGE. IT HAD NOT BEEN DETERMINED IF THE VEHICLE WAS DESTROYED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.

NHTSA ODI 11051237

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 335I US. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (LAUDERDALE BMW OF PEMBROKE PINES, PEMBROKE PINES, FL, 954-620-5050) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11030563

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 335I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BMW OF HONOLULU (777 KATIOLANI BLVD, HONOLULU, HI 96813; 808-597-1225) AND WAS INFORMED THAT THE MANUFACTURER WAS ONLY ALLOWING FOR TEN REPAIRS PER DAY, WHICH WOULD PLACE THE CONTACT'S REPAIR AROUND NOVEMBER OF 2017. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11030402

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 335I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BILL JACOBS BMW, 2495 AURORA AVE, NAPERVILLE, IL 60540) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY UNTIL 6 TO 8 WEEKS. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11024580

I HAVE BEEN TOLD THE PART IS STILL NOT AVAILABLE.

NHTSA ODI 11021389

TL* THE CONTACT OWNS A 2011 BMW 335I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (COGGIN BMW LOCATED AT 4429 SOUTH US 1 HIGHWAY FORT PIERCE, FL) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 10/12/17*LJ *TR

NHTSA ODI 11015746

TAKATA RECALL WOULD LIKE TO KNOW WHATS GOING WITH THIS RECALL. ITS BEEN OVER A YEAR AND STILL THIS ISSUE HASENT GOT REAOLVE.

NHTSA ODI 11015090

FEB 05,2016 MANUFACTURER RECALL NUMBERNA NHTSA RECALL NUMBER16V071 RECALL STATUS: RECALL INCOMPLETE DRIVER'S FRONT AIR BAG: DURING AIR BAG DEPLOYMENT IN AN ACCIDENT, THE DRIVER'S FRONT AIR BAG MODULE MAY PRODUCE EXCESSIVE INTERNAL PRESSURE THAT COULD CAUSE THE INFLATOR TO RUPTURE. EVEN THOUGH RECALL BEGUN A YEAR AND HALF AGO, WE STILL HAVE NOT RECEIVED OUR FINAL NOTIFICATION LETTER YET FROM BMW. EVERYDAY DRIVING THIS VEHICLE, DRIVER IS AT RISK.

NHTSA ODI 11011253

TAKATA RECALL - I LIVE IN ZONE A/1; I WAS NOTIFIED ABOUT THE RECALL IN CY2016. BMW CANNOT PROVIDE ANY INFORMATION ABOUT WHEN MY CAR WILL BE MADE SAFE AGAIN. NOW TAKATA IS BANKRUPT. HOW CAN I FORCE BMW TO FIX MY CAR? NOTE: 'WHEN DID THIS HAPPEN' DATE BELOW IS AN ESTIMATE.

NHTSA ODI 11003475

TAKATA RECALL. MFGR CAMPAIGN #: SI B65 15 16. BMW 2011 335I COUPE. I'VE CONTACTED MY LOCAL BMW SERVICE CENTER AND THEY CLAIM THEY HAVE NO PARTS AVAILABLE. I RECEIVED THE FIRST RECALL NOTICE LAST MARCH 2016, AND WHEN ATTEMPTING TO SET UP AN APPOINTMENT, THEY SAID THEY DO NOT HAVE PARTS. IT'S NOW OVER A YEAR AND BMW IS CLAIMING THE SAME THING. MY CAR IS OUT OF WARRANTY SO IT'S NOT A "MONEY MAKER" FOR THEM ANYMORE. I'M TIRED OF BEING LIED TO. HOW CAN THE AIRBAG BE FIXED?

NHTSA ODI 10985991

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 335I. THE CONTACT RECIEVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 10985760

TAKATA RECALL - RECALL IDENTIFIED IN FEB 2016, NOW MAY 2017 AND HAVE NOT BEEN NOTIFIED THAT PARTS ARE AVAILABLE TO GET REPAIRED. CALLED AND THEY SAID I WOULD BE CONTACTED, BUT STILL HAVEN'T.

NHTSA ODI 10985485

TL* THE CONTACT OWNS A 2011 BMW 335I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 10984646

2011 BMW 335I. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR AIR BAG INFLATOR RECALL NOTICE. *SMD THE CONSUMER STATED THE MANUFACTURER ADVISED THE VEHICLE MAY NOT BE REPAIRED FOR ANOTHER 22 MONTHS. THE CONSUMER FEELS THAT IS AN UNREASONABLE AMOUNT OF TIME. UPDATED 04/18/2016 *JS

NHTSA ODI 10968110

I RECEIVED A LETTER FROM BMW ON MARCH 2016 ABOUT THE AIRBAG MODULE RECALL, THEY DIDN'T HAVE THE PARTS AT THAT TIME , IT'S BEING ONE YEAR AND STILL BMW HASN'T FIXED MY CAR, NOW THE FRONT PASSENGER AIRBAG IS DEFECTIVE TOO, SO ME AND MY FAMILY ARE ALWAYS IN HIGH RISK BECAUSE BMW DOES NOT WANT TO FIX THIS PROBLEM, THANK YOU FOR THE ATTENTION TO THIS MATTER

NHTSA ODI 10971989