What 39 owners told NHTSA about the 2007 Lexus Gx470

Paint is chipping and flying off while driving. Safety hazard for other drivers as well as myself. Bare metal is showing on every body panel and only getting worse. The paint recall needs to be extended to earlier year models as it is affecting these vehicles as well. I am an estimator from a repair facility. Multiple vehicles with the tri coat white are experiencing these issues.

NHTSA ODI 11438598

2007 LEXUS GX470 PEELING BLIZZARD PEARL (070) PAINT COLOR ACROSS ENTIRE VEHICLE (ROOF, SIDES, HOOD, DOORS, ETC..). LEXUS HAS ACKNOWLEDGED THIS ISSUE IS PRESENT IN 2008-2009 GX470S, BUT OUR 2007 IS NOT COVERED FOR REPAIR EVEN THOUGH IT SUFFERS THE SAME ISSUE. WE HAVE HAD ESTIMATES FROM LEXUS BODY SHOP (LOCAL HOUSTON DEALERSHIP) FOR ~$10,000+ TO REPAIR.

NHTSA ODI 11353146

MY FRONT DASHBOARD IS CRACKING AND PAINT IS AGGRESSIVELY PEELING ON ALL 4 DOORS, HOOD, & ROOF. THOUSANDS OF PEOPLE HAVE EXPERIENCED THE SAME ISSUES. GO VISIT TOYOTA/LEXUS/SCION PAINT PEELS, BUT THEY HAVE A FIX IN THE WORKS (FOR SOME) ON FACEBOOK AND SEE FOR YOURSELF. *TR

NHTSA ODI 11328370

DASHBOARD FOR MY CAR STARTED CRACKING AND BECOMING STICKY. SYMPTOMS ARE WORSE WHEN CAR IS PARKED OUTSIDE. THE MATERIAL USED IS NOT HEAT RESISTANT. THERE WAS A RECALL FOR DASHBOARD CRACKS, BUT IT WAS TIME BOUND. IF CONSUMER IS ALWAYS PARKING CAR INDOORS, SYMPTOMS WILL TAKE TIME TO APPEAR. AS THIS PROBLEM AFFECTS SAFETY OF AIRBAG AND OTHER CRITICAL COMPONENTS AROUND DASHBOARD, IT SHOULD BE REPAIRED IRRESPECTIVE OF WHEN THE SYMPTOM START HAPPENING. MANY OTHER CONSUMERS ARE ALSO SEEING SIMILAR ISSUES. LEXUS FORUMS ARE FLOODED WITH COMPLAINTS ABOUT DASHBOARD. SOMEONE FROM NHTSA SHOULD INVESTIGATE THIS IN DETAIL.

NHTSA ODI 11298915

THE SUNROOF DOOR IS RUSTED ALL OVER THE METAL SURROUNDING THE GLASS ON THE INSIDE OF THE VEHICLE. THE ROOF OF THE CAR IS OK BUT I FEAR THE RUST WILL EVENTUALLY GET THERE. MY CONCERN IS THAT THE SUNROOF DOOR MIGHT GET DETACHED WHILE DRIVING AND MAY CAUSE A SERIOUS ACCIDENT. I HAVE SPOKE TO THE LOCAL LEXUS DEALER AND THEY SAY THERE IS NO CAMPAIGN OR RECALL ON THE ISSUE. MY CAR IS ALWAYS IN THE GARAGE WHILE NOT IN USE AND THERE IS NO LEAK ON THE DOOR SO I BELIEVE IS A PROBLEM WITH THE MATERIAL USED ON THIS MODEL. I HAVE ANOTHER LEXUS A 2000 GS 400 AND THE SUNROOF DOOR IS IN PERFECT CONDITION. I HAVE SPOKE TO OTHER GS 470 OWNER AND THEY HAVE THE SAME PROBLEM. I WILL APPRECIATE FROM YOU TO INVESTIGATE WHY IS THIS HAPPENING WITH THIS MODEL BEFORE THERE IS AN ACCIDENT BECAUSE OF THIS PROBLEM. THANKS.

NHTSA ODI 11113964

CRACKED DASHBOARD.

NHTSA ODI 11058384

- ENTIRE VEHICLE VIOLENTLY SHAKES AND VIBRATES WHILE DRIVING ANYWHERE BETWEEN 40MPH - 65MPH. DOES NOT VIBRATE WHEN NOT ACCELERATING OR COASTING. - ENTIRE DASHBOARD IS CRACKING AND CHIPPING.

NHTSA ODI 10994344

DASH IS CRACKING ACROSS THE WHOLE TOP, CONCERNED ABOUT AIRBAG SAFETY. *TR

NHTSA ODI 10651976

DASH BOARD IS CRACKED AROUND THE STEREO AND SCREEN AREA. I THOUGHT IT WOULD BE MUCH BETTER EQUIPMENT SINCE IT IS LEXUS BUT I GUESS NOT. *TR

NHTSA ODI 10648588

THE DASHBOARD OF MY LEXUS IS MELTING AND CRACKING. IT IS ALSO CAUSING REFLECTIONS ON MY WINDSHIELD LIMITING MY VISIBILITY. *JS

NHTSA ODI 10617467

DASHBOARD IS CRACKING AROUND THE AIRBAG, MADE AFFECT AIRBAG DEPLOYMENT. BECAUSE AIRBAG MAYBE NOT BE SECURELY IN PLACE. *TR

NHTSA ODI 10596883

THE DASHBOARD IS CRACKING AROUND THE PASSENGER SIDE AIRBAG. THE AIRBAG WAS DESIGNED WITH A CERTAIN AMOUNT OF RESISTANCE FROM THE DASHBOARD. MAJOR CONCERN WITH AIRBAG DEPLOYMENT SPEED WITH LESS RESISTANCE FROM DASHBOARD. ALSO CONCERN ABOUT FRAGMENTATION OF DASHBOARD DURING DEPLOYMENT. *TR

NHTSA ODI 10586285

TL* THE CONTACT OWNS A 2007 LEXUS GX470. THE CONTACT STATED THAT THE HATCH BACK DOOR WAS DESIGNED TO ONLY OPEN FROM THE EXTERIOR AND DID NOT ALLOW MANUAL OPERATION FROM THE INTERIOR. THE CONTACT MENTIONED THAT SHE CONSIDERED THIS TO BE A SAFETY HAZARD. THE VEHICLE WAS NOT TAKEN TO DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 100,000. *TR

NHTSA ODI 10515023